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Hello!I need some advice from you, I have an LG TV with Earc output, a UST projector (Awol) with earc, I have just bought a Feintech 0402 (https://feintech.eu/en/collections/hdmi-topseller/products/feintech-vax04101-hdmi-earc-pass-switch-4x1-for-soundbar).I want to connect two to three players Playstation, Blueray through Feintech.The problem I have is that I want to be able to choose to watch TV OR my projector without having to unplug and plug in the HDMI cable to get sound to my Sonos Arc Ultra.

I was annoyed that we now have to reauthorize our accounts all the time, but now when I request the reauthorize to take place I get “account not found”.  This is on the heels of not using the speakers for months while the last update was figured out.    can I suggest you use a sandbox environment for testing before going live with these features nobody is asking for?    Also, remove the reauthorize requirement.   Thanks!

I have been issues with Beam 2 and my Series X and I believe I have identified the problem. While playing Rivals, I noticed that the sound of footsteps either absent or very faint, and this issue is in many other games as well. It appears that when I face away from, the footsteps and other sounds are much louder and more detailed. However, when I face enemies, their footsteps and other sounds are silent or barely audible. It has been 2 years now i have tried everything reset equipment even sent beam back and replaced changed  hdmi leads etc nothing works. App says atmos but no directional audio and most sounds are very quiet unless above 60% and then the sounds that were audible at 30% now are so loud half the street and hear it. Edit:btw when i turn away i have directional audio. This is just games btw if i say watch a game that i own on you tube it sounds perfect atmos even simulates the directional audio quite well. Moderator Edit - Combined posts

Hi to all I am doing a dream set-up in a new house (friend house)my issue is only with one of the room it is a home theater dedicatedThe room is pretty big measurement in feetlarge 28 by 35i am afraid that std arc sub and 2 ere 300 will be insufficient in the of out put i hear that having 4 ere cans be difficult to set-up or give a average result for the surround effect i event think about a arc in front 2 five speakers each side ( I don't know the surround effect that will give)an the 2 era in the back a sub or maybe 2 small new one middle each side or the 2 era in replacement of the 2 five what is you opinion on that 

Hi,I am programming an Extron control processor with touch screen in order to control my Sonos Connect. Most of the functions are easy to implement, but I would like to learn more about queues, next in queue and how to make that visible on the touch screen.I am using Extron IPCP Pro250 processor with Sono_42_3829_v1_1_2 driver obtained from the Extron Device Driver Library. Thanks JJ

Just downgraded my Play 1s and Sonos One to S1 from S2.  Now I can use the S1 app - sooooo much better.   Direct and responsive control and frankly it’s simpler to use than the new app.  Not sure if the new app controls kit via the cloud but it is still slow and unresponsive and a little glitchy when it comes to turning speakers on and off.  I’ve seen beta testing extends to users further away from AWS DCs - why is it so important to go via the cloud? I don’t like the online dependency this brings to use the kit….ive left my Arc and Beam on S2.  This is fine because they are controlled by the to remote.  I’d thoroughly recommend the downgrade if you can.  Sonos have made the process pretty easy - thank you.     

I often use night mode with my Sonos Amp. I never remember to switch night mode off and often find myself discovering it is still active days later. Please could the app developers add an option to automatically disable night mode at, say, 06:00 the next morning? That way your normal hours listening won't be accidentally affected.Thanks 

Bonjour j’ai acheté l’année dernière une sonos beam 2 et un sub mini, j’ai enfin mon installation complète et je branche donc tout ensemble sauf que problème quand je branche ma barre de son beam 2 en hdmi avec le raccordement optique pour pouvoir le brancher en optique à mon vidéo projecteur, rien ne fonctionne aucun son ne sort. Malheureusement je n’ai pas d’autre possibilité pour le brancher…

So today I ran into an odd issue with both my Move and Roam, when I go Hey google play XXXX on Pandora. It will respond playing XXXX on Pandora, then silence. Same thing happens when I say play XXXX on YouTube music. It will response playing XXXX on YouTube music and then silence.If I go into the app on my phone and select what to play, it will start playing on the speaker.Losing the ability to have music play via voice command just started in the last day or so. When asking the google assistant about weather and such, it will respond as expected. It seems to be just with playing music currently.I’ve tried rebooting the devices, no change. I removed google assistant from the Move and no difference. I’m not sure if this is stemming from a larger issue I’m having with Sonos and google assistant where when Pandora is playing I can’t use voice commands to like a song, again I need to go into the app to do this.

Hi, is there a way to connect a sonos one to a samsung videoprojector via a LAN cable or HDMI adaptator? or bluetooth but i don’t see bluetooth on the sonos one…thanks for your feedback

I see huge amount of posts about Sonos 2 Gen 2 wifi breaking irrecoverably. Support looked at diagnostics and verified just wifi is broken on mine (for no reason). Is anybody considering legal action against Sonos for this as it is so widespread? 

Please reply with answers to the questions below about your internet situation and how it works with your wireless Sonos set-up.Feel free to skip the next few paragraphs. Its just me explaining why I need the info, and complaining a bit.I am based in the UK but feel free to reply with your answers even if you are not. Lets save as many people as much heartache as possible.I am going to change internet providers, without going into why, I got a month to month contract and my Roam & Roam 2 promptly started disconnecting from my brand new wifi every 20ish minutes. This is a new problem, they worked fine before I moved.I’m also looking into setting up a NAS - so adding that into the questions.So now I have the opportunity to be picky with my internet provider, I want to be able to lay the blame of whatever speaker issues I have squarely at Sonos’s feet.Ok here are the questions.So please let me know:Where you are (so that people know what providers are available to them) Who your inter

My pixel 7a is still on the December update I have updated my older Samsung tablet to the January update would any one be aware of any difficulties updating on a android 15 device as the update has been available since the 13th of January.

Good afternoon. I have a Sonos Move that just stopped working. Has this happened to anyone? Sonos tells me that it is out of warranty, but it is incredible that such an expensive device stops working when the warranty ends.

I have a 75” Roku tv in my medium sized bedroom. Wondering if the arc ultra provides enough bass and will fill the room as a standalone. If I’m going to end up needing a sub I’d likely go with the beam 2 with sub mini. But I like the idea of a single unit, as well as the aesthetics of the bigger bar with that size TV. Thanks!

I’m running an LG C9 with a Panasonic UB820 Blu-ray player, Sonos Arc + Sub gen 3 + One SL surrounds. The lack of DTS support on the Arc has been frustrating for non Dolby encoded Blu-ray discs, so I have been eagerly awaiting the multichannel PCM update.It’s finally arrived (thanks, Sonos!) and I tried playing a DTS encoded Blu-ray and… no dice. Still stereo PCM 2.0. Has anyone running a similar set-up managed to get 5.1 PCM output from the Arc?The C9 supports eARC and multichannel PCM, I’m using 48gbps HDMI cables that support up to 8k60Hz, all of the devices are up to date, I have the C9 set to PCM with eArc enabled, DTS output set to PCM on the UB820… I’m really at a loss here. Any ideas or suggested settings?

Sonos Build 80.14.06-release-20241206.affe3deWhen selecting the system the alarm should play on, a user should be able to select a group.This is distinct from selecting a single room with “Include Grouped Rooms”.

OMG ONCE AGAIN SONOS UPDATE CAUSES WASTED TIME AND DOESNT WORK, DO NOT USE.

HiUpdated 02/07/25 to reflect changes in Sonos app in Step 5.Here‘s a simple way to move from Arc to Arc Ultra; by the numbers assuming you have a stable system/network:Update your router Update your device  Update the Sonos app (which may require a delete and reinstall) Upon re-install of the App (if necessary) select “Join an existing system” and sign-in with your credentials when prompted. In the app select the Cog Wheel in upper right corner to display “System Settings”. Scroll down to “General Settings” then scroll down to “System Updates” and select “Check for Updates”. Run Install if an update is available . In the room (inside the app) for the Arc remove sub(s) and surrounds * Do Not Factory Reset subs or surrounds Unplug the Arc and set it aside  Plug-in your Arc Ultra (the LED should flash Green after a few seconds) Open the app and select “Add a Product” and it should find the Arc Ultra ** Setup the Arc Ultra as a stand-alone unit with room name. This includes connecting to

Until a month ago or so, the iPhone remote app worked wonders. I could both control the Apple TV and adjust the volume, with the side-buttons on the phone.The Apple TV 4K-remote still controls the volume just fine, but the iPhone app no longer works.I seem to find a ton of threads with the same problem - or at least sort of. It seems that the Apple TV-remote (not the app) is the main problem. Just not for me. It’s the iPhone Remote-app.And yes, I’ve tried restarting the Apple TV-remote (holding volume-down and control button for 5 seconds and waiting for restart)...

Background: I have a Sonos One speaker set up in my toddler’s room to play white noise throughout the night. I found a playlist on Spotify that has worked perfectly for the past two years, and I play the playlist through the Sonos app. but suddenly beginning last month I’ve had a recurring issue.Problem: Sometime in the middle of the night (after 6ish hours) the Sonos speaker will stop playing the white noise playlist, and start playing whatever song I last listened to on Spotify. Let’s say that, in the middle of the day away from home, while driving, I used Spotify on my phone to play some songs in my car. Later at night after I start the white noise through the Sonos app it makes it through 5-6 hours, but then suddenly stops playing the white noise and switches to whatever the last song I listened to when I was driving around. Understandibly this wakes up my kid, so I run into the room with my phone and open the sonos app. I try to connect to the One speaker to start the white noise

After working fine suddenly I can’t load the S2 Controller due to the “Unable to load pcdcr.dll” error.Running Windows 11 on an MS Surface Pro so ARM 64 processor.Have uninistalled (and deleted any remaining Sonos inc folders as advised in previous solutions) but it won’t work.Does anyone have any ideas?

Hi! Recenlty I came across an issue where Spotify Connect would only work with my Amazon Alexa Sonos speaker, and no other Sonos speaker. I figured out how to get it to work, so I am now sharing it with the rest of you:The symptoms are: If you try to use Spotify to play to any other Speaker than an Amazon Alexa speaker via Spotify Connect it will see the speakers and the try to connect, eventually stopping with a time out error. With the Amazon Alexa speaker it will play perfectly fine. Potential root cause: The Spotify’s magic. i.e., the certificate which is supposed to be replicated across all Sonos speakers is incorrect. The Amazon Alexa certificate is probably being offered for Spotify, which is incorrect *except* when it comes to the Amazon Alexa enabled speaker. Solution:Remove the Sonos Skill from Amazon Alexa. See: Turn Alexa skills on or off Open the Spotify app, play music and connect to a Sonos speaker via Spotify Connect that you couldn’t play to previously. Confirm you can

I would love to get your suggestions for speaker choices. I am focusing on two spaces, both rectangular without any interior walls: an open-concept space (kitchen/dining/living), 14ft x 25ft with 10ft ceilings [4.3m x 7.6m x 3m] a home office, 14ft x 14ft with 9ft ceilings [4.3m x 4.3m x 2.7m] I listen to a lot of music (mostly EDM, downtempo, R&B, lo-fi) and a fair amount of podcasts. Based on what I've read so far, I might want some combination of Era 100, Era 300 and/or Five for the two spaces. For the larger space (350sqft / 32sqm), I could place one speaker at either end of the space, both facing toward the center. Or I could place one speaker closer to the center along a wall. What would you think of:2x Era 100, with or without mini Sub 2x Era 300 1x Five 2x FiveFor the smaller space (200sqft / 18sqm), would 1x Era 100 along a wall be sufficient to fill the room with sound and not feel that it is just coming from one direction? Would 2x Era 100 be recommended? What about 1x

I have trouble understanding dialog in movies. I would like to use the new Ace headphones while my wife listens through the sound bar. Is it possible to use both at the same time?