Spaces & Setups

Just bought one of your products and installed the app. A nasty unpleasant surprise realizing you guys think a tie-in on a payed service/product is a smart move.

The Now Playing widget shows Album, Artist and track title. It doesn't show the Composer name, even though Sonos has this information in its indices. Many classical albums are a composite program of works by various composers. When a track is queued, or playing, there is no way whatsoever to discover who the composer is. The titles given to classical works often give little clue; eg. "String Quartet No. 8 in E minor, Op 59.2: I. Allegro" ... pick the composer? It is very disappointing that this feature hasn't been implemented after 5+ years of requests from customers who enjoy classical music. I can't see why it isn't self evident that feature is required. In most instances a Sonos improves upon playing music from a physical cd; ie. I don't have to find it, and then put it away. This is an instance where the use of a Sonos degrades the experience; ie. I am listening to something, but I can't tell what it is, as I have no longer have access to the cover.

Hello sonos I could really use that sonos could be put in jukeok's mode and there is only one mobile / ipad on system and when you press the song that song is in line and does not start and play the song and delete the queue! thinking it might be possible to put a code that locks the system to a certain function (jukebox)

Before the next release of a new soundbar or soundbase. Add support for DTS will increase the sell of current products immediately but with a minimal cost (just some licensing fee). For example, I will buy a soundbase just tomorrow, if there is an confirmed update for DTS.

I have increasing scepticism about the extent to which the current control mechanisms are getting in the way of using my Sonos (and, to be fair, other devices around the home). If I break down the basics of listening to music: Choose some music to play... I want this to be screen based with sufficient screen estate to see an array of choices. Mobile phone and tablet is OK but the Google Nest Hub as a primary interface better still. Voice control is limiting - I can never remember what playlists are called... In-play control (volume, start, stop, skip, etc)... I want this to be hardware based - a simple remote control with actual buttons and knob or slider for volume. Affordable to have a few around the house so one is always at hand, perhaps with cradles so they can be wall mounted but removable too. On this count voice control is too unpredictable and, again, requires remembering, for example, "stop" instead of "off" - the latter does not work... Mobile devices are a pain... FInd

I cannot get my Cox Contour Remote to control the audio of my Playbar any longer - it used to work. I have tried a) changing the code my remote broadcasts to, b) changed my remote to a brand new one and c) re-trained my Sonos app to receive the Cox signal 4 times and then ran an update of my Sonos system and then tried to re-train it again, 3 times. I believe everything has been tried. It no longer controls the volume level. 　 (I have 3 Playbars and the other two work well) - Thanks

Hi- I've been using my sonos play:1 for a month. I've noticed a low bass popping sound intermittently. I've used the trueplay calibration twice to no avail. I've also sent off a diagnostic. Is anyone else having the same problem? An example track where this occurs is Coldplays track "magic". Any tips would be most appreciated.

Hi, I have an open plan kitchen and living room. We want to put the ceiling speakers in for music mainly but also for television. We would also like the music to play into the garden so suggesting 2 external speakers on the outside wall. Could someone check the layout and let me know if this will work ?Thank you in advance for the help. 

Hi Guys,I just thought I’d let you all in on a little hack that I’ve found that allows you to add as many speakers as you like to the sonos playbar when watching movies with no lip sync issues. Say what now? But what about that 70m/s delay I hear you say? Well - allow me to explain. First of all - you’ll need an apple TV with TVOS 13 installed and an iphone running IOS 13. Whats so cool about TVOS 13 and IOS 13? Well - it has this magical little function called wireless audio sync for the apple TV. Woohoo! But Not all apple TV’s are able to run TVOS 13 so you’ll need to make sure you have a compatible apple TV and likewise for your iphone so it can run IOS 13  So, here’s what you do. Crank up your apple TV and TV Reset your TV’s lip sync settings back to zero Go to your sonos playbar in the sonos app,  find the lip sync function and drag it all the way to the right hand side (thats right - delay the audio - why? so it will match up with the 70m/s delay in your other speakers - it seems

There have been recent posts on pairing issues with the Move (in a second instance) which came down to just understanding how the Move works.In both instances the user was trying to pair the Move to a second device. Once the Move is paired to a device it remembers that device automatically. So it you first paired your Move to your cell phone and later want to pair it to an iPad it may not pair; if both devices are in range. Meaning it will pair to the cell phone and ignore the iPad.The solution is to turn off the BT on the cell phone which will force the Move to recognize in this case the iPad and pair with it. After the successful pairing with the iPad you may turn the BT back on for the iPhone.The Move going forward will always pair first with the last device it was paired to if both devices are in range. If the last device is not in range it will select the next remembered device.You might say that that logic might be problematic in a household with multiple devices pairing to the M

My main phone broke recently so as a stop gap till I can afford a new one I have gone back to using my old HTC desire of about 8 years vintage. This runs a lowly version 2 of android. I also have a sightly newer tablet that runs v4. The sonos app wont work on these devices it says it isn't compatible and that I should upgrade my operating system. This is obviously not possible. How can I operate my sonos with these older devices. It is currently sitting there dead as I cant use it. Is there an older version of the sonos app that I can download to use on these devices even if it doesn't have all the modern functionality so at least I can turn the system on and off an select something to play? Thanks. Keith.

Hi!! We've purchased and old home and are doing some work on it. I'd love to set up multiroom audio basically just for background music, and occasional entertaining. There are two main living rooms connected by a oversized doorway (with no door -- it's open plan). When we eventually move in, the TV will be in the smaller room, above a fireplace (yes; I know!! I don't want to discuss the problems with this!!) because we don't want it right next to the children's rooms. The larger room will have a circular dining table at one end and a sitting/coffee table area at the other (not physically divided) as shown. For the TV I think we're going to go with some sort of soundbar with rear speakers. Given the issues with the Playbar's 5.1 optical input (most TV's don't seem to support it) I'm inclined to go with Samsung HW-Q90R as it both has better audio reviews and more reliable 5.1 input. I'm going to hate losing my genuine 5.1 setup, but I don't think it fits around the fireplace. In

Hi guys, So, when the TV is off, HDMI-CEC is of no use, and you can't control the volume with the remote of your TV. By sacrificing HDMI-CEC, you lose the option turn off TV, and some other useful bits, BUT... if you program the IR sensor to work with your TV's remote, you can use it for volume control even when the TV is off. That is better than HDMI-CEC for me. :) Hope you find is useful as well!

I recently tried to get support from Sonos and was told I had to pay a $99 fee for three years of support or $149 fee for lifetime support because my speakers are over 6 months old Where did this come from There was no disclaimer about this policy when I bought two Play 1 speakers or the Beam This is totally outrageous!! Especially when I can no longer play my iTunes to the Play 1 speakers after Sonos removed this feature a few months ago I am surprised that there has not been a huge backlash as yet I'm sure it will come I will never buy or recommend a Sonos product to anyone On community member said they were going to sue Sonos and I am considering doing the same Shame on you Sonos Truly Disgusted

I've been trying to watch videos using my old Sonos speakers for years without success: I kept getting sound delays or had to go through unreliable, convoluted tweaks. Until I found out about this trick that allowed me to use room filling digital audio for movies, using my existing Sonos setup, in perfect sync. It prevented me from having to invest in yet another expensive sound bar for movies, while perfectly fine Sonos setup was around in my living room. The solution does not involve the Play:5 line-in, which never was a real option, as it adds an audio delay that ruins image/audio sync. Anyways, the solutions below is working well for me so far. Limitations: Digital stereo sound only, no surround or 5.1 Need to have at least 1 Sonos AirPlay speaker, if you don't have one already (min 99$). Your Sonos AirPlay speaker may need to be muted each time you start a movie, if you don't use it for your home cinema. What you'll need: Apple TV (4th gen) or Apple TV 4K, with tvOS 13

3 minutes ago I see I'm not the only one with this problem - the latest update seems to have caused the app to consume more battery than the screen, even with notifications and lock screen off! I've had no choice but to uninstall the app as killing it, clearing cache etc, none of the usual things fixes it.

Like many users, we use Sonos in two different houses. We have two NAS's of music that I'm planning on keeping synchronized with RSYNC. What doesn't sync or cant get exported are Sonos Playlists. It would be great to be able to ad-hoc export them and then to import them as well. Using the UPnP interface, I've noted a Java program that can export playlists, but importing them is a bit troublesome. It would be great to have this feature.

Hi, after some views and opinions! I have a new kitchen extension being built in the coming months and I really want to have a nice audio solution. The space is open and reasonable large, looking for quality of sound for music as primary concern, this won’t be used for TV audio. I’ve got 1 Sonos amp already purchased and was looking at getting 2 pairs of the Sonos by Sonance in ceiling speakers. I went into richer sounds and the guy there threw a bit of a spanner in the works... his opinion was i could get a better setup for less by purchasing another Sonos amp and 2 sets of monitor audio in ceiling speakers. With the deal he could do I’d be saving about 200 pounds. the main points the guy raised was control of volume or switching speakers on/off in different parts of the kitchen. He also believed the sound quality would be better from MA speakers due to directional tweeters etc. He didn’t seem to think the Sonance speakers warranted the price tag... I haven’t heard either sets

How can I get my sonos connect to trigger on my external amp ?? I wish sonos would add a 12v trigger... I am trying to figure out how to get my sonos to trigger on my external amp from standby mode. I don't want to leave amp in active mode all the time.

The new MacBook Pro from 2018 utilises a touch bar to replace buttons and it also adds the possibility of controlling the music from the keyboard. It would be great to be able to use controls via the touch bar similar to Spotify to control Sonos. Can this be implemented

I connect my Sonos:1 through my iPhone 6S Plus to the Wi-Fi and when it’s says I can disconnect it from the internet cable it just doesn’t work, It worked before but now after some updates It doesn’t. I don’t know what’s the problem my Apps are updated, I’ve tried everything and nothing works. Please help.

I bought all my Sonos products so that I would have the simplicity of using my iPhone to play the tracks I had bought on iTunes through my Sonos in most of the rooms in my home. I could just take my phone out of my pocket and control my music. Apparently, no longer. You are now writing this off “because it’s unreliable”! It’s never been unreliable! You’ve just removed the ‘raison d’être’ for Sonos. A very expensive mistake for many customise myself.

Apparently this is a popular request so I’m adding my voice. I have multiple speakers in one room (Play 5 and a stereo pair of One). I want to assign them all to the same room (permanent group). This should be fairly easy (like Apple Home or Phillips Hue) to have different names for the speaker but assign them all to the same room/group.

I recently purchased a model home that included a Origin Acoustics Valet AV850 Distributed Audio Amplifier (OA). My previous house was stocked with SONOS Play Bars, Play Ones (gen1), Subs, and a connect so while I enjoy the OA capabilities I simply want to play the same music throughout the house rather than supporting two eco-systems and therefore two music streams. The OA currently works with Gen 2 Echo Dots. They talked about adjusting the ceiling mount for the gen 3 Echo Dot but never delivered. As for how it works, Ethernet cables run from each of the OAs four zones to ceiling mounted Echo Dots. The Ethernet cable goes into a OA dongle that contains one Ethernet out jack and one 3.5mm jack. Short connections from the dongle are made to the Echo dot. The Echo Dot gets powered via POE from the OA amplifier and sound from the Dot travels through the 3.5mm output back through the OA dongle and Ethernet cable into to the OA amplifier. Any sounds from the Dot can be heard directly thr

I can across this video on YouTube of a gentleman connecting a inexpensive 3rd party subwoofer to his Sonos system by using an IKEA bookshelf speaker. https://youtu.be/TiPPPu7j5DM I happen to have an unused sub so it's got me thinking.