Spaces & Setups

Hi, Please let us add several group sound settings to be able to save and quickly access.  Either when changing the place to sit or the type of source used (TV, Music, Podcasts...) I always have to adjust the sound loudness settings manually over and over again. Additionally if you can not only save the sound loudness setting but also the Equalizer setting for it as well.  It would be great if this feature could be added. Best regards,Henrik

I have a Marantz 1080P projector with HDMI connections.  In order to use the ARC speaker which I bought to provide the sound for my projector, I had to buy a Fury HD Arcana that allows the Marantz HDMI cable to connect to the Fury HDMI-output and then the HDMI cable from the ARC goes to the E-arc output of the Fury. Then if I plug in my Apple TV HDMI cable directly into the Fury HDMI input, I can see the screen. However, when I try to use airplay in Apple TV to mirror my computer onto the projector screen, I have a picture but no sound. How can I get the sound to play from my computer on Sonos. I do have a Sonos connect that I am not using and I am wondering if that could be used in some way to bridge the sound from the computer to the Sonos app. Also, when I try to connect an HDMI cable from the Fury-input to the 5 port HDR switcher output and then connect the  Apple TV’s HDMI cable to the HDR switcher it doesn’t see the Apple TV. 

Hi everyone,I am unsure when did this happen but my Sonos Amp can decode LPCM multichannel. I realised this with my PS5 that was set up in LPCM and I was still getting Dolby Digital 5.1.To make sure I tried my Nintendo Switch and yes I now have surrounds working as surrounds, on the Sonos app it says Dolby Digital 5.1. My Sony X950h is set to audio pass through.Could any of the Sonos team member explains this?  Thank you!

Hi guys, new on here so excuse my lack of knowledge about speakers. I'm building a house and wanted some advice on speaker placement. I will mainly be using them for watching TV and listening to music. I was going to use the sonos arc, sub and 2 ceiling speakers for rears. I'm open to using wall mounted if that's a better option sound wise. I have included a picture of the room layout (circled) so all suggestions welcome, thanks.  

Hi All,I have been debating getting a Sonos One speaker (still undecided on the One vs One SL but leaning towards the One SL refurb) and wanted to check in with folks on how well your Sonos One works with AirPlay 2. Does your Sonos One work well all the time, sometimes, or often has issues with AirPlay 2?This would be taking into account two things:General AirPlay 2 performance (smooth playback, music quality, hiccups, delays etc.) Multi speaker performance (either through Sonos speaker grouping, or AirPlay 2 speaker grouping)Would really appreciate hearing any feedback from the community :)

Do the beam (gen 2 ) work with sub gen 2?

I can connect my Play 5 with ethernet.  If I then remove the cable it connects to wireless.  however if I power cycle the play 5 it won’t connect to wireless.  Appreciate any assistance.

My current layout is I have a Sonos Amp with 4 in wall speakers 1 left front, 1 left rear, 1 right front, 1 right rear.  The left front and rear are on the left channel and the right front and rear are on the right channel.  The amp is connected to my TV via HDMI ARC and the tv controls the volume of the Amp.  My question is if I purchase a Sonos Beam Gen 2, is it possible to connect the Beam to the Amp to “act” as a center channel?  The tv currently controls the volume on the Amp, I would like the Amp and Beam to both work with the volume control of the tv.  Is this possible?  If so how would I connect this all together?  My TV does not have two HDMI ARC outputs it also has an optical out but I do not believe this works if the output is already designated to the HDMI ARC.  I don’t need the Amp to power the Beam, I would just like it to act as a center channel.  

Hello fellow SONOS users,I recently got my Beam GEN2 (upgraded from GEN1).  A curious thing i noticed by accident was the left side of my Beam GEN2 is slightly warm (despite not being in use). I am wondering if anyone else noticed this with their new Beam?  Contrast this with in use conditions where the ambient temperature would rise and I did notice with my previous GEN1 (not burning hot but warm for sure).  I’m trying to figure out if this is a nuance specific to GEN2 or not. Appreciate users feedback.Thank you.

I have a tv mounted outside w/ two outdoor sonos/sonace speakers mounted on either side. I ran two speaker wires & two Cat6 wires in buried pipe from my basement 100 feet to my garage & then out to the tv/speakers. My modem & Amp are located in my basement.tv connected via one of the Cat6 cables to my modem speakers connected to new Sonos Amp in my basement one Cat6 cable currently not being usedI purposely did not run an HDMI cord from the basement to the tv as I was told it was too long of a run. Is there anyway to connect the amp (& ultimately speakers) to the tv using the one existing Cat6 cable? My garage is not insulated so I do not want to keep my amp in there - winter in Minnesota would kill it - not worried about the tv.  The amp is connected to my system currently & the speakers work great for music, etc., just not sure how to get tv audio through outdoor speakers at such a distance. I’ve read suggestions about adding an beam to the TV or another speaker,

The latest Synology DSM updates disables NTLMv1 because it is not secure!Is it possible to get Sonos S1 to use NTLMv2 for better security?Or some other server protocol?Thx, Dave

I changed PCs and now cannot connect Sonos to my music library. I get the following error msg:Unexpected error occurred while importing playlists.Unexpected error occurred while importing playlists.Only one album, one track appears in the Sonos Controller Music Library area.I have re-mapped to the music files, and updated the music library numerous times.I have also checked standard ports and firewall rules, and have deleted/re-installed Sonos numerous times with and without Nortons. Here is my diagnostics confirmation #:1520953407 Thoughts?

I have a Sonos Arc hooked up to a Sony A80J via eARC. Volume control using the TV remote works fine while watching TV. However, it doesn’t work while streaming music on the Arc; I have to open the app to manage volume. I tried the Remote Control setup in the app but it doesn’t detect the TV remote. Any suggestions on what I need to do to fix this?

Hello,I would like to change my 2 One SL, acting as satellites with Playbase and Sub setup, to 2 Roams. Will they act surround speakers? Can I just swap them and expect everything to work properly?

I just hooked up a new Beam Gen 2 to my LG TV via HDMI ARC and when the TV turns on it takes about 5 seconds for sound to start playing out of the Beam. I’ve tried unplugging and rebooting everything that is connected (cable box, fire stick, beam, Tv) and changing HDMI cord with no success. Sonos support also couldn’t seem to fix it. Is this normal?  Does anyone have a fix for this?

Probably a dumb/easy question but I couldn’t find the answer anywhere. Can I use any USB-C cable to charge the Roam? The one provided with it doesn’t quite fit with the silicone case I bought due to the way it’s angled.

Any plans of allowing a sonos speaker to be configured as a dedicated atmos height speaker?

Audacy has a number of “exclusive” stations that appear to be curated streams (for example, Americana, by the DJ Lin Brehmer at wXRT in Chicago).  I can access that exclusive station directly from the Audacy website and from the wXRT website -- but I cannot find it on my Sonos.  All I see on Sonos are the actual radio stations (including wXRT).  QUESTION:  how do I access an audacy exclusive station on my Sonos system?thanks

hi there. For my husband’s 50th I want to buy him a turntable to connect to our current Sonos system.  I don’t want to spend so much money so thinking of buying a non-Sonos turntable.But when I’ve read the Sonos blogs, if we have a turntable then it says we need a Play5 Speaker - does anyone know if this is correct? We only have a Play 3 speaker, a Beam, 3 Play 1’s and a Roam.  

Hello, as I just received my SONOS ROAM I have tried many times today to get it connected in Bluetooth by following the procedure as described in that link.https://support.sonos.com/s/article/4989?language=frSo I kept pressing the button at the back but the blue light never went on and as a consequence the product had been left undiscovered for my mobile phone.Is there anyone who encountered the same issue & what should I do to get it solve.Thanks for your help

Hello everyone,Two-part question.  I previously posted that I have a dated TV (Sharp) that while equipped with ARC, does not deliver DD5.1 to my Beam (neither first or second Gen).  I am interesting in replacing the TV, but have noticed some issues cropping up with LG to ARC.  My questions are:Is there a comprehensive list of SONOS compatible eARC TVs?  The closest I came to was off RTINGS.com, but that is not necessarily geared to SONOS compatible products.  Save for going to a big box store and trying to fiddle with things, there has to be a more efficient way to achieve a truly clean solution is the ARC a good surrogate measure for the BEAM Gen2?  I am asking the question in the context of ATMO so basically, if the TV works with ARC, does it stand to reason it will do similarly with BEAM Gen2?Many thanks for all opinions.Thank you.

I’m having an issue which with the Sonos controller not reading my audio files from my NAS drives; I have had no issue with this until the most recent update version 13.2. Looking on this forum and the wider internet there is clearly been a number of instances of this happening in the past.So after painstakingly going through as many forum responses as I can I’ve tried the following to no avail:Removed said folder from Sonos app and tried re-mapping to the library (this is where I’m now stuck as the Sonos App will not allow the folder to be added due to Access to shared folder is denied message)Restarted everything - Laptop, Router, NAS multiple times.Turned off firewalls on all devices still no change.Changed permissions of various folders to allow full access from anywhere, again no change.Opened a number of Ports on my PC/Router which where suggested by the Sonos help FAQ’s, no change.Ensured my computer had the correct NODE type set up (it does).Checked the date and time zone both

Has, anyone tried streaming Dolby Atmos music in one room with apple tv then streaming in simultaneously with another sonos dolby atmos set up?planning to buy beam gen 2, but dunno if i need to buy another apple tv 4k. thanks!

I have a superb LG CX 65inches TV that works with my Sonos beam. I would like to have better sounds but without throwing infinite amount of money.Is adding rear play 1 to my Beam would be overall better sounds investment than switching to Sonos ARC? Going the play 1 route would be also cheaper.Atmos content for me seems to be poor yet so it wouldn't be a good reason for me now.What do you think guys?

Hi! I have a problem, that I try to solve for some time, try to search for information on the Internet but can not ... I have a projector that I want to install in the bedroom, and wifi speakers that are already installed in the room, the speakers have no additional connection in the device itself. I want the projector (or rather the streamer connected to the projector) to transmit the sound to the wifi speakers. Can't find any device that would give me such an answer. The streamer itself can only broadcast on Bluetooth. And I only find devices that broadcast on Bluetooth, and the speakers do not support it as I said. Maybe an app that will actually be installed on the streamer? Something else? Hey thanks! The speakers is from Sonos company, only wifi available...the streamer is mi box s, there's HDMI and aux available, and the projector is a cheap one, Blitzwolf bw-vp6.I need product that connect through aux and transmitted to wifi. Some adapter... i think that it needs to connect to