Spaces & Setups

I have a gen 1 beam connected to a 2015 vizio D50-D1 and Apple Tv 4k gen 1.My question is this ; the TV has 1 Arc port, 2 other standard HDMI ports, and an optical port. When connecting the beam to the arc port or the optical port i get dolby digital 5.1. Is their a benefit to using the arc over the optical in this scenario? With only 3 HDMI ports i am low on spaces for devices (xbox , switch etc). I will keep it on the arc if there is any benefit over optical in this scenario. Below are my settings. any feedback is welcome  sonos theatre setup gen 1 beam with 2 rear ones  apple tv settings:audio output: reciever speakersaudio format : autoaudio mode : auto  music app settings:dolby atmos: automatic audio quality: lossless vizio settings :tv speakers offsurround sound on Digital audio out bitstream

Hi, my set up is the Panasonic UB820.... Hooked up to a Panasonic GZ950 OLED using an Audioquest Cinamnon 2.0 18gbps cable via the Arc port, NO eARC unfortunately on this 3 yr old TV. No surround speakers.Having the same problem as I've read on other threads whereby iv updated the Beam2 thinking thatl solve many of my 4K films DTS issues but no joy!Spent months building my collection unaware of this BIG ATMOS v DTS audio format rivalry/compatibility until I got the Beam 2 recently to complete my devices set up.PLEASE PLEASE can someone help me to get rid of the awful "Stereo PCM" on my S2 App. I'm at a loss and do not want to buy the Arcana Fury to solve everything!  I think it's my TV or UB820 settings as I had to teak the TV to get the ATMOS audio some of my films are in and WOW what a difference it makes in s small room approx 3 X 3 metres. Many thanks Kam!

I’m streaming music through a Sonos Amp, wired to two JBL floor standing speakers and paired with a Sonos Move.  The Move plays in the same room alongside the standing speakers.  The Move is a nice ‘sound filler’ for the big speakers and can then be moved to another location such as outside, when required. When streaming music the floor speakers and Move are perfectly  synchronised but when my Samsung TV is the source of input (via HDMI ARC, TV to Amp) the floor speakers and Move are slightly non synchronised, creating an ‘echo’ effect, or an exaggerated spatially separated sound.  The Move appears to be fractionally delayed behind the floor speakers. The TV sound quality is poor unless I turn off the Move and take it out of the equation. How to explain and correct the de-synchronised audio when TV is the source?

Been tweaking my system. I grouped my sons speakers and am able to cast from my phone or laptop to all 4 of my speakers if I pick airplay through Spotify with on my phone or through my laptop. If I go to YouTube in my iPhone I can cast to the same group and it works. My issue is I would like to cast from using YouTube.com or music.YouTube.com to my grouping but all that shows up is my tv when I press the casting button . Confused as to why it works on Spotify but not YouTube from my laptop. I did add the YouTube music service in under the sonos app but It’s not syncing up with my playlists 

Today I upgraded from Sonos Connect to the new Sonos Port. I only unplugged the cables form Connect and plugged into Port (Audio In = TV, Audio Out = Bose sound system). With the connect it worked perfect, but my Bose plays no sound on the Port. Audio in (Line-in) from TV works because it plays on my Sonos Five. Only audio out does not work. Sonos customer support was not useful at all. Does anybody has an idea what the issue might be?

Now that I have my full music collection (Stored on my Sonology) available to my Roam, I am wondering for music that I have stored locally, but also know is on Amazon in at least HD Quality, what will sound better? Will local mp3 files sound better? and if so what is the minimum bit rate for that)Does the answer chance if my local file is Flac format?  ThanksAllen

Hi There, new Sonos user here. I’m all set up and it’s working fine. I’ve set up the remote as per instructions. But the remote is also turning up the volume through the TV speakers at the same time as it adjusts the Beam, and I’m getting that awful out of synch sound. I thought the HDMI (ARC) would recognise an external device connected and not use the TV speakers. Any suggestions? 

Hello, I’m quite new and don’t know much about speakers and matching impedances and whatnot.Just purchased a Sonos amp, 2 Kefs Ci200qs, and plan to buy a pair of 8ohms outdoor speakers as well.My idea/question is as follow:Can I connect the 4 speakers to 4 speaker wall plate, and, using banana plugs from the wire that comes from the AMP disconnect the pair I do not want to use at the time? I wouldn’t change the wiring on the back of the Amp, that would stay in parallel, but just disconnect from the wall plate when I just want 1 single pair to play? Would that work? When 1 pair disconnected will the impedance go back to 8ohms?Thank you for the help!

HiHow on earth do I manage to get through to someone at sonos to make a formal complaint? I have had a problem  with a new sonos roam for around two months, as every avenue I have tried to explore to tell sonos the speaker is not working I can’t make any progress????I have been a customer of sonos for many years but am appalled by the lack of support. It pains me to have to explain the problem again and again, I have had telephone calls, emails and spoke via web chat explaining the problem but every avenue has come to a dead end. I was even told to send a video of the problem and that still resulted in someone contacting me from sonos with the question what Is wrong with the speaker?!!!. And the Emil that I was responding to now says it is no longer monitored!!! Again I can’t get anywhere! The problem is as simple as this. I have charged it for days (yes with the correct cable and plug) and after that it simply will not turn on. I just want to return the speaker!I am outraged with the

Hi, I live in Hong Kong, and I have an active subscription with NetEase Cloud music 网易云音乐, and Youtube Music. I have tried to set my profile location to China, to eventually add that music service to my account. But then now I could not use Youtube music. I have to pick either Youtube music or NetEase Cloud music. But I use both. Any workaround other than keep switching my profile location? This might be a request to the Sonos Team. Is it possible to allow NetEase Cloud music in Hong Kong? Or the other way around Youtube music in China?  

I had a sonos beam and one sonos one speaker.I added a sonos one to have a home theatre system, followed the instructions to set up surround sound and it all worked.I then did the true play and all worked.now when I am trying to listen to the tv as a home theatre I have no sound from the 2 one speakers and sound only comes through the beam.if I play the radio via Alexa sound comes through all 3 speakers.probably something simple but would appreciate some help.TV is a Panasonic connection via HDMI. 

I have connected my Sonos Beam gen 2 to my LG tv via the HDMI eArc input, However even though the broadcasts from Apple TV are carry the Dolby Atmos signal my sound bar is only playing them in stereo. When I unplug the sound bar the TV will play the sound in Dolby Atmos. When I reconnect the sound bar the sound is only in stereo. The tv is an LGOLED55C14LB

How can I block someone using python from controlling Sonos One?

They aren’t recognized through Spotify

why we don’t have access to all features including Trueplay with Android, and when you think we will have access to them???

I have 2 Play Ones (older, non smart) and a Playbar in our living room. We also have a Move on the patio. I would love to add a turntable to our lives and get back to purchasing records but I am very unsure on how to go about this. It seems like it’s more complicated than I had hoped.Does anyone have a relatively simple solution?Thanks.

I just did a reboot of all my speakers and an update to get things going.. but now I find that my ‘Family Room’ Group of speaker that Iv’e set up, 2 Play 3’s and a sub gen 2 wont allow the Playbar to join the group. 

I have ordered a Sonos Amp to use with stereo speakers that are rated for 150W at 6ohm.  The Amp is 187w at 6ohm.  Can I still use it with these speakers?

Bonjour, je viens d’acheter une beam et 2 sonos one. que j’ai configuré en home cinéma.Je voulais savoir si il est possible de dissocier facilement les 2 Ones pour écouter de la musique et garder la Beam pour regarder la TV en même temps. Peut- être créer des profils différents. MerciI

Hi! There have been some questions about this before but I have to ask ones more. I have an LG tv (65uf772v-zw) set up with Beam, sub and two ikea symfonisk. My tv is to old for having the Disney + app and I'm thinking of buying the new Chromecast with google tv. But... does anyone here att this forum know if I will get 5.1 with Disney +? If I read about my tv it have DD and dts decoder. Best regards/Calle

Hi, can anyone clarify whether my old Sonos Play:1s are compatible with the latest Beam (Gen 2), to create effective TV surround sound? TV is an LG 43UP81006LA. What would be the limitations of such a set up? Thanks.

I cant find my favourite radio stations. Why are you getting rid of the radio stations. So annoying. Time to move to another speaker. 

Hi,I am interested in jumping into the Sonos eco-system with the purchase of a Beam 2 to enhance my home theater experience. For now, I only plan to get the Beam 2 for financial reasons, I hope it will be great already (without subwoofer or surround speakers).Here is my projected setup:Epson projector ceiling mounted (HDMI connexion through ceiling/wall ntegrated plug/wires) Apple TV 4K (not the 2021 gen.) Beam 2Since the Apple TV 4K has no sounds output and the projector is far away from the sound bar, I will not have the option to use the HDMI eARC input of the Beam, which is the way the beam is designed for.I understood the will be 2 turnaround options:Using Airplay 2 Using a HDMI extractor with eArc outputFor the first option (Airplay 2), here are my questions:Is it actually possible to connect the Beam to the Apple TV 4K using Airplay 2 and then have a wireless connexion ? Is that still true that it will require to switch to the Beam each time the Apple TV is switch on ? Is there

I have a 5.1 set up with my surrounds being two Ones. When I play music through an app like Spotify are the surrounds playing in stereo mode?  I'm assuming the best setting for this would be Full for the surround speakers?

Hello i am planning to upgrade my playBase to Arc and my current TV only supports HDMI AUDIO RETURN CHANNEL (ARC), not eARC, here is my TV specshttps://www.sony.ca/en/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800e/specificationsso my question isis it worth to update from Playbase to Arc, without changing my TV ? do i get the Dolby Atoms?please guide me to take the decision.thank you,bala.