Spaces & Setups

Now that Google Play has moved to Youtube Music and no longer supports thumbs up/down on Sonos I’d like to try out a service that does! I can’t find a list anywhere, and trial and error is very time consuming. Is there a list somewhere? If not, can we crowdsource one here? At least as a snapshot in time.

So, I heard a demo of the Sonos One SL (These things are awesome speakers, no microphones - some of us old folks love the fact that there aren’t microphones!) and the sound was excellent. I fell in love. We are looking for a good sound solution in multiple rooms streamed from my Android device. I saw the Android on the side of the box, and bought two units home from the store that day. After a neve-racking 3 hours, I couldn't do anything besides play Pandora / Spotify / YouTube Music from INSIDE the Sonos app. Each Sonos sub-app was a castrated version of the real thing you might get from Google Play. Watching a You Tube video in the You Tube App? No sound thru these speakers. Using Disney Plus? Nope, can’t do it. Using ANY Android app not in available Sonos’ library. Sorry, no sound for you. Apparently, you can send local audio directly from an Apple Device to these speakers using AirPlay. Good for you guys. Congratulations. I bet that feels great. But please, Sonos, take the Android

For some time, our Sonos sound bar went off when we used our XR11 remote to turn off our TV.  Then it stopped.  The XR11 always worked to control the Sonos Sound Bar volume but at some point, the sound di not turn off when we turned off the TV, which was annoying -- we would have to turn the volume all the way down.  I posted about it here: Mystery solved!  At some point, I must have changes the topical fiver connections from the TV to the cable box.  Turning off the TV does noting for our cable box, so the sound signal still came to the Sons.  I moved the optical fiber back tot he TV and, when the TV goes off, the Sonos goes off.  Mystery solved.

My Sonos Arc connected to Sony Bravia TV (new and earc capable, drops sound randomly. Appears to be a known issue neither Sonos or Sony care much about. After a month of this happening I must say I am totally over this!!!!!!!!!!!!!!!! Will Sonos or Sony acknowledge the issue!!!!!!!!??????? Unlikely 🤔. Ok how about fix it!!!!!!!!!!!!!!!!!!!!!!

I am curious if ANYONE has ever had Sonos Radio play properly? After 7 years and many, many hours of research and talking with customer support, I have not had luck. Highly disappointed in this system - who cares how it sounds when the content is all chopped up

Has Sonos ever provided an explanation for remaining stubbornly opposed to providing at least a 5- or 7-band user controlled EQ in the app? Online searches reveal a fair amount of discussion of this topic over the years, but I can’t seem to find any definitive explanation from Sonos - just a lot of talk about Trueplay, which really doesn’t do it for me.

Does the Beam make a big difference to dialogue on the T.V.?

Since upgrading to S1 11.2.4 the internet radio station Phsychedelik Ambient will not play.  I have tried TuneIn, myTuner Radio and Sonos radio all with the same result.  Station plays fine using TuneIn web app.  Appears to be a Sonos issue.  Occasionally when I attempt to start it the TuneIn lead in plays over and over, station never starts.My system is PC S1 control app, bridge and 2 Play3s.How can I get this fixed?

I was able to connect my Denon turntable to my Sonos system using the Sonos Connect when I bought them back in 2015. I had an issue with the wi-fi that would interfere with the Connect. I have since moved and have tried to reconnect the same turntable to the same Sonos Connect without success. The turntable does show as being connected on Line-in but when I play it there is no sound. Have tried turning the TV on, tried turning the streaming service on, tried plugging into other ports but get nothing. Denon turntable has white and red audio cable that I have plugged into in-jack on Connect.any ideas?

This is a post to help others with Google Search. The problems I had, and the fix.On my Samsung Galaxy S9+, never had a problem, when I changed the router and reset the two ARCs to use it. Wifi & wireless, flawless.The older Note 8 device? When it was the S1, it worked, then the upgrade to S2, worked for a while, then stopped completely. I never got it up and running again.As I work as an IT professional, this was a challenge. I figured it was a combination of older Android on the Note 8, security, the Wifi type 2.4ghz vs 5ghz, some weird configuration.Finally I had wired with RJ45 ethernet cables between the router and the Den TV for “wired” Netflix, Chromecast & Amazon Prime, with a cheap 5-port hub behind the TV.I plugged one of the ARCs wired into the hub, and when it powered up, Lo & Behold, the Note 8 now sees ALL the ARCs in the network!!!So if at least ONE Sonos speaker is wired network to the router, it acts as a “gateway” to the other speakers on the Wifi through

Music for 12 by 30 foot room  

Hi All Recently upgraded from Sonos Beam to Arc and have noticed when using Arc for TV (particularly SKY Q) that I am having to turn my volume slider up significantly more than I did with the Beam to achieve similar sound levels.  Having to go north of 50% on the volume control to achieve satisfactory volume levels.Overall I'm delighted with the Arc but wondering if this is normal for the Arc ?Thanks   

I read through most of the posts on this topic trying to find an answer and tried a lot of the steps suggested to others and finally got my surround speakers working again. Yay! The next day, my husband upgraded to an iPhone 11 Pro and when he logged into the Sonos 2 app, the surround stopped working again.I suspect the original problem started shortly after I got my iPhone 11 earlier this year (or maybe it was when we were forced to switch to the S2 app). Maybe it’s just a coincidence?Here is my pertinent information:Diagnotics #962960515 TV is a Sony Bravia XBR-65X850B Sonos Playbar, Boost, Sub and two Play 3 speakers  Google WiFi system (added in 2019 … maybe that is the problem?) - my modem WiFi is off. TV is connected to the Playbar via optical digital audio cable TV speaker setting = audio systemThe Playbar, Sub and Play 3s are all showing up as connected in my Sonos2 app.  I can control the volume on the TV (Playbar) by pressing the volume button on one of the Play 3s, but no so

First Gen Sonos connects have the Sonos label below the volume control Yes? Will only work with S1 correct? 

Hi.I’m based in the (UK) and having recently bought a Sonos Arc I now want to buy the best 60” TV to go with it. Does anyone already have this arrangement set up who can offer any advice on a 60” TV? I will probably use it with ROKU as the main source although also direct from TV.I will only be seated 2.5 metres from the wall mounted TV so think a 65” will be too big…. so 60” is the best size for me.Thanks 😊 

Hi all,Looking forward to soon getting my Sonos Arc with the wall mount and connecting it to a OLED LG 55 CX.Apologies if this has been answered previously, but I’m wondering about the Arc placement.  The tv will be mounted on a Sanus BLF-328, which places the tv 2.15” from the wall. The depth of the tv is 1.85”. The Arc will be mounted on the Sonos bracket. Will I have enough clearance for the upward firing speakers to clear the tv or might I be best to use spacers when mounting the Arc tote wall to move it out further? (I believe the Arc depth is 4.5” & the bracket is 0.31”.)

Can anyone help , my toddler has stuck a bit of Lego inside my sub woofer an it’s so far in it’s stuck an  I can’t get it out an the sounds doing my head in with the rattling , ive tried everything 😫

**Please no comments about what the human ear can or can not hear --  plenty of existing threads for that debate.**I went down the rabbit hole of re-ripping my SACD/CD/Vinyl into higher quality files now that S2 supports 24bit - 48Hz.  I’ve found that these files play pretty well direclty in the S2 app even though some exceed the “1536 bit rate” mentioned here.    If there is a way to play even higher resolution files, I’d like to do so?I also wondered if my 5.2 Home Theater Sonos setup with Arc, 2 Fives, and 2 Subs might play Multi-channel FLAC files.  I’m curious if others have tried this expirement and if so, what have you found? My Setup  AppleTV4k → Arcana (highly recommend) → Samsung TV and Sonos ArcSurround Music Library running on the latest Plex Media ServerHere is what I have found:AppleTV using free VLC App with Plex Media: Plays up to 7.1 24bit/192Hz Flac files and displays as “Multichannel PCM 7.1” in System → About My System.  However, the UX sucks.  The rear channel is m

Are the following features on the roadmap and when will they become available?it has to be easily possible to see in which playlists a song is if I search for one? playlist merging (including handling of duplicates)? Sorting of song / albums  according to date added to playlist or library?this should do it for the start

So this keeps happening all the time on my android phone but the app is  working perfectly on my I Pad, can anyone please help. 

No idea if this has been posted but I want to alleviate some frustration. If you're using an LG CX and a Sonos Beam and experiencing audio cut outs, switching everything over to PCM and running audio out of the optical port fixed it for me. Kind of ridiculous the amount of unresolved issues on this forum. 

Hi Sonos CommunityI have a LG CX TV and Sonos Arc wall mounted with the Sonos Wall Mount. Sounds amazing!But I wonder if the LG CX is blocking some of the effects of the upward firing speakers?Have attached photos and would like your opinion:Will I possibly get even better sound, if I use some spacers behind the wall mount, so the Arc is moved a bit further away from the wall?The LG CX is 8,5 cm (3,5 inches) from the wall. The top of the Sonos Arc is approx 12 cm (4,7 inches) from the bottom of the TV.As I said, it already sounds great! And since the upfiring speakers are angled I THINK that the LG CX does not block the sound. But what do you guys think?Hope to hear from you, as I am eager to explore the Arc and get the absolutely best possible Atmos sound :-)All best fromAnders, Copenhagen, Denmark.  

Heck, give us level control on all channels - even better! But if you can’t/won’t - then at least give us control over the centre channel level, just like you do for Sub and bass and treble. Please stop thinking you know what’s best for every listener. One size doesn’t fit all. Some people set their volume based on the dialogue and don’t mind having loud bangs. Others set theirs based on the loudest bangs - but then have to struggle to hear the dialogue for some movies/TV shows. And no we shouldn’t have to turn on night mode just to hear the dialogue without loud bangs.    

I recently bought the Sonos Arc, installed it and enjoyed it. The next day, I decided to complement it with the Sub. I have to say that I was impressed, to the point that my previous setup is going to retirement - including my far bigger Klipsch subwoofer.Meanwhile, about 5 days later, I was annoyed by an initially small buzzing that I originally thought was coming from the TV station. To my horror, a quick diagnosis of the issue pointed very quickly toward the Arc.I then started a more precise investigation, changing the source to a music player for better input material control. Pausing the music player clearly showed that the buzzing was increasing with the volume - to a point where it actually became loud. Also, by moving one of my ear over the Arc, I could identify one single speaker, the rightmost facing one, being the culprit.I was terribly disappointed as it meant the Arc had to go back for an exchange, especially since they are nowhere to be seen in any store in my region and

I have had a Sonos one for around two weeks.  At 25% volume I can hear beautiful low bass tones vibrating my hardwood floors.  When I increase the volume to 50%, the bass all but disappears into the music.  I have read in another post that this is the result of the loudness feature enhancing bass at low volume level.  When I toggle off the loudness feature it reduces the overall richness of the sound and still loses bass with increased volume.  If this is an automatic protection feature to keep the bass from distorting, I would prefer control that myself.  Would it be possible to provide a software solution that would allow this speaker to deliver consistent tones at all reasonable volume levels.   Thanks in advance!