Spaces & Setups

  Projectors in Home Theater are becoming very popular for those with enough wall space or retractable screen. Often questions appear in this community on how to best connect the following Sonos components: Playbar (Optical) Playbase (Optical) Beam (HDMI-ARC/Optical hybrid) Sonos Amp using 3rd party or Sonos Architectural Speakers by Sonance (HDMI-ARC/Optical hybrid) I’ve only come across one projector that claims to support HDMI-ARC; that being the BenQ W2700. Since I don’t own a BenQ W2700 I can’t vouch for its HDMI-ARC operational validity.  Digital-out (Optical) on a projector is typically not in the traditional output format as one might find on a TV.  Additionally, projectors are limited to one; maybe two AV sources. Households today (to name a few) may have one or more of the following AV sources: Cable Box Xbox PlayStation AppleTV Amazon Fire TV Stick Chromecast The good news is that all the above AV sources use HDMI as the primary output connection. TV’s with multiple HDMI por

I have two Play 5 speakers and both had the upgrade option. I used one to buy the Arc home theater set and I love it so much I thought I would order just an arc for my dad. When I go to upgrade my other Play 5 it no longer has the upgrade option. My first one says it has been used for the program but my second one just shows nothing but the speaker. Has Sonos changed their policy? Is it just one upgrade per household now? Thank you

I thought I would post this because I finally managed to do something I have been wanting to do for three years. i'm not taking any credit because I managed to find all the information on the forum but not in one place.I wanted to convert my playlists on Sonos which were pointed at Napster to Apple Music playlists. this also works for other services although there is another step to get to Amazon Music. This is for iOS but I am sure there is something similar for android.Step 1: download an app called Phonos Plus. This will allow you to dump your track names from each playlist into a file readable by the web app below.Go to Soundliz.com. This will allow you to import your file and import it to Apple Music, Napster, Spotify etc. I'm not giving detailed instructions because both steps are fairly easy when you look around the apps.  you may lose a track or two on the way but you can see what they are and replace them directly. probably takes five minutes per playlist. 

Good Afternoon,I have Sonos Playbar, Sub, and 2 Sonos one’s as my rear channel speaker in my family room.  I have a optical connecting my TV to my playbar.  I am wondering if I can purchase an optical splitter and run an additional optical down to my NAD amp to power my 2 KEF bookshelf speakers with my Sonos system.Any help with this is appreciated!

I've just bought a Beam v and my TV has the choice of sending out Dolby Digital or Dolby Digital Plus (I know the beam won't do plus) On either setting the Sonos app is reporting Dolby DigItal 5:1 from the TV. My question is should I choose to output Dolby Digital or Dolby Digital Plus on the TV? Or will it make no difference? Thanks

We purchased a Sonos Arc to connect to an Asus laptop. The plan is to project the pictures through a projector and play the sound through the Arc. When I connected them with an HDMI cable it didn’t work. I googled it and the problem seems to be that I need an HDMI Arc output (which the laptop doesn’t have). I phoned Sonos and they suggested that I should post the problem on here to see if anyone has found a solution. An option could be to get an HDMI to HDMI ARC adaptor but I’m not sure if this would work. Another option could be to return the Arc and replace it with a different product. Ideally we want something that can be wall mounted next to the projector rather than an amp and speakers.Any help would be greatly appreciated.Al

We have a Sonos One and Sonos SL paired on stereo, controlled by a Amazon Echo Dot 3rd gen. I notice quite often I have to increase the volume on the SL speaker, they sound great in stereo but constantly keep losing volume on the LH SL speaker. Is this normal or is the speaker faulty. Any advice appreciated 

I painted one of my ZP90 Connects Black and it came out really nice.  I’ll be doing the same for my other three Connects and my old ZP120 AMP! 

So I have a Sonos Amp plugged into my LG CX and whenever I wake the system up with my Apple TV 4K i notice that the volume buttons on my ATV4K remote don’t change the volume on my Amp. If I go to the settings on my ATV4K and change them from IR back to HDMI control the Amp will light up green and recognize it. I have TV auto play set to on. Anyone know why the Amp would have trouble? It worked fine with my Beam every time.

I tried to use my remote to change the volume level, but the remote volume control no longer works at the distance from my chair (10 ft).  If I move about 3 ft from the playbar, it works.  I changed the batteries twice, but still can not adjust the volume or mute unless I'm about 3 ft from the playbar.  Nothing changed (room, furniture. equipment etc).  The light on the playbar only flashes when I'm at a close range.  The TV (Samsung Smart TV) does show an icon when I press the volume control, but the playbar does not.  I then re-ran the remote control setup.  During the process  I needed to be close to the playbar in order for the app to recognize the buttons being pressed.  After running the remote setup, I still needed to be close to the playbar and could not use the remote from my chair. Please help.

Hey all, my Arc was delivered this morning and I've had a chance to hook it up to my LG C9 directly via eARC and ran a few tests regarding Atmos and other features. Built in apps: Netflix - Reporting Dolby Atmos (DD+) for Atmos content. Disney+ - Reporting Dolby Digital Plus 5.1 (though this is likely due to the current throttling taking place in the EU) Amazon Prime - Reporting Dolby Atmos (DD+) for Atmos content. Xbox One: HDMI Audio set to Bitstream out and Bistream Format set to Dolby Atmos has no delay, finally! Displays Dolby Atmos in Sonos app. PS4: Like with the Xbox, there's no delay on Bitstream HDMI audio NVidia Shield Pro: Netflix - Reporting Dolby Atmos (DD+) for Atmos content. Amazon Prime - Reporting Dolby Atmos (DD+) for Atmos content. Disney+ - Reporting Dolby Digital Plus 5.1 (though this is likely due to the current throttling taking place in the EU). After connecting up to a US VPN it's reporting Dolby Atmos (DD+) for Atmos con

Lockdown boredom has got the better of me so I’ve been thinking about what Sonos could next.Currently I have a Playbase 5.1 system with 1s as rears, a Beam, Port connected turntable, 1s in other rooms. All connect by the S2 app.What I’d like to see is a new amp with eARC for LPCM like the Arc and three channels for the front to include a centre. Sonos could also sell a range of passive speakers based on 1s? for front duties that would then allow trueplay which I’ve found does an excellent job of room calibration.I really think this would sell well, the Beam doesn’t sound as good as my Playbase, neither can handle LPCM, the Arc is quite substantial. I think a lot of people would see this as a great alternative to the huge AV amps available.Any thoughts?  

So, I can’t find any info, if I’m just ignorant, please excuse the next tirade!We have, for some time, had issues with Spotify playback being stopped randomly, at home and out and about.I think the culprit is the Sonos system at home.We have Spotify Family w all accounts added to the Sonos system, but! I can’t find a way tp prevent any user (or, since all use the same account, there is essentially only one user on one Sonos system) to choose the “wrong” spotify profile.I must say I find it pretty lame that there is no “Family” mode in Sonos, like Spotify has.I want each family member to have a different login, and me, as admin, assign who can play where.Yes, I know that we can have different wlans but it seems quite a silly workaround.Cheers/B

Let us be clear “Microsoft publicly deprecated the SMBv1 protocol in 2014.”So why is SONOS  insisting that to connect to a NAS server  it needs SMB1It is almost as if the dev team and managers at SONOS think that  their continued use of an insecure  and non standard protocol does not matter. The evidences are here :https://docs.microsoft.com/en-us/windows-server/storage/file-server/troubleshoot/smbv1-not-installed-by-default-in-windowshttps://r.search.yahoo.com/_ylt=AwrJ7Fil6E1gCHMA_atXNyoA;_ylu=Y29sbwNiZjEEcG9zAzQEdnRpZAMEc2VjA3Ny/RV=2/RE=1615747365/RO=10/RU=https%3a%2f%2fbarreto.home.blog%2f2015%2f04%2f21%2fthe-deprecation-of-smb1-you-should-be-planning-to-get-rid-of-this-old-smb-dialect%2f/RK=2/RS=AxALiGz6671Rq4A2dEl0G2pN_4c- https://r.search.yahoo.com/_ylt=AwrJ7Fil6E1gCHMAA6xXNyoA;_ylu=Y29sbwNiZjEEcG9zAzcEdnRpZAMEc2VjA3Ny/RV=2/RE=1615747365/RO=10/RU=https%3a%2f%2ftechcommunity.microsoft.com%2ft5%2fstorage-at-microsoft%2fstop-using-smb1%2fba-p%2f425858/RK=2/RS=wZ94022lsGeSZaTUiGJBq5

Hi. I have an Arc set up with Sub, 1SL as surround with Sky Q and recently purchased a new Philips Atmos TV. I'm fairly OK I've set it all up correctly. When I select the DD+ set up in audio sections of Sky and the TV menu the main sound via the Arc is weak/tinny/faint. For example the app shows 5.1 and the surround sound is immense but the spoken portions of films or general audio via the Arc is quieter, especially with sports, compared to the surround sound/music/effects which are so loud. It's imbalanced. When I switch all the DD+ off and the apps shows Stero PCM the Arc is more powerful/meatier but the surround is slightly less immense but still is an awesome sound. Any tips???   

I’m in the process of filling my whole house with Sonos speakers (aren’t we all?). I’m not getting into the super fancy ceiling speakers or anything so for music my choices are pretty limited, One or Five. I really like to have a wide sound field so for each room I have to decide either a pair of Ones or a pair of Fives, essentially $360 or $1000 per room. I suspect that given this huge increase in price none of my rooms will end up with Fives and I’m going to have a whole bunch of One SLs everywhere. I love the Ones but always wonder how much better each room would sound with Fives. Sure would be nice if there was some middle option for like $300-350 per speaker so I could put something just a little better in some rooms.

Whats the Eta for SMB v2 and 3 ?This is why I was worried of spending this kind of money on 1 vender. Vender lock in, and apparently security is irelevant.I waited years to buy sonos, because I knew stuff like this would happen with vendor lock in….I just want ot map a Network share from a NAS. Its not magic…. 

Hello community,while not meant as rant, I need to voice my disappointment.Sonos requires SMBv1 since a long time now, to be able to use shared music “folders” on a local network. Requests to update are voiced from the community since years now (just search the forum for SMBv1 and error 900).SMBv1 is considered not secure anymore, and one will hardly find any software that still requires that old protocol version - save Sonos.I mitigated the issue for some time now, by isolating the network share (and the related data) into a dedicated hardware, to not expose more important files on a common file server to potential risks.No longer.This ends my journey with Sonos - as they left me with the impression, that the security of my home environment is of no interest to them.It’s sad, as I liked their product…Greetings… and good bye!

I've got an open, 15ft x 30ft kitchen & living room with concrete floors and high ceilings. I'm only going to be using the speakers for music and I'm wondering if its better to have with the sub in the middle:1) 4 Sonos Ones placed in the corners (ish) of the roomsOR2) Two Fives placed either at both ends of the room, or in the center.I already tried the Sub + Two Fives and it sounds amazing. I'm hoping I can save some money and have better sound dispersion by switching as it seems the Fives, as good as they are, may be overkill for that space. If it matters, I mostly listen to electronic music and what I call "90s adult contemporary"

While my speakers are recognized in HomeKit, the available controls are limited.  Is it possible to control the volume through HomeKit?  Seems a basic functionality. 

I just bought a sonos speaker (symfonisk) and i want to play spotify on it. i added spotify using the app, logged in to spotify and permitted access.  Now i can open spotify in the sonos app i see all my playlists. On the spotify webpage is see my sonos account added to the accepted connections so all should be fine.When i start a spotify song from within the sonos app its giving me a loading circle for 15 seconds and it tells me that the song cant be played and that spotify is disconnected.The speaker has perfect connection and all other streaming services and radio work perfect. For some reason the authorization between sonos and spotify goes wrong on the speaker or in the app. I tried restarting my router and did a full reset on the speaker without any luck. Before people start giving me advice to update the speaker…. i allready did it today and checked again but there is no newer version. im on 13.0 build 1.20.3.3-2.0I always thought sonos was a good manufacturer. Guess i was i wro

So I fully charged my Move when I received it, used it for about 20 minutes and a week later tried to use it at a new location. When I tried to connect it, the lights on it were all dead. I know I can just charge it but do I have a lemon?Or when you move to a new location is this normal? Thanks!

I wanted to revist my Sonos Amp setup vs my Sonos Arc setup, and give you guys a few thoughts. I posted a few days ago comparing some initial thoughts vs the Beam, Playbar and Amp, and I had a few more thoughts on the Amp vs Arc specifically.   Setup 1: Sonos Amp Rel Sub BW 685 Speakers Sonos Play:1 left and right Connected via Optical Adapter (HDMI Arc makes the Rel Sub hum)   Setup 2: Sonos Arc Sonos Sub Play One left and Right   A few quick notes on some questions people may have:   1.) Is the Arc worth it over the Beam and Playbar? I think it is, especially considering it will be around for years. It has noticeable improvements vs both. Beam Vs Playbar depends on your room size, but Arc vs everything else is more clear for me because the Arc has in general a better sound, sound stage, and atmos.   2.) Do you need to add a Sub or rear speakers? a.) If you have to choose, I'd add the rear speakers first, they will get you more of a surround sound experience in movi

Is it me or is the Move battery life ridiculously bad ?I have owned many portables (Harmon Kardon, JBL, Jawbone). They all make the battery life on my new Move a joke. How can a premium product so bad ? 

I am interested in purchasing a new Sonos Arc soundbar.  Current I am using an Onkyo TX-NR686 receiver which has all my components (Rogers TV modem, Apple TV and X-Box).  This is connected to my LG OLED 65C8PUA through the tv and Onkyo HDMI ARC connection. My question therefore is how to connect everything to a Sonos Arc.Would I be able to keep everything plugged into the receiver as it is now and then plug into the sonos somehow or,Could I plug all the components into the tv by hdmi and save the HDMI ARC connection for the connection from the tv to the Sonos Arc?I really have no idea if this is making sense to anyone including myself so I hand it over to you fine people to hopefully understand and advise me.I am new here and appreciate the fact that there is a forum here and good people to draw help from!Cheers,Steve