Spaces & Setups

This is basic enough that I must just be missing it somewhere in the App.  How do I change the order of the podcast episodes in the Sonos app for PocketCasts?  I want the oldest unplayed episode on top, not the most recent.

My Sonos S2 app (up-to-date) has once again stopped working on Android 11, showing only screens with blank placeholders for everything except System, where it wants me to update the firmware on my Sonos One pair.Aside from the fact that I don’t generally want to install updates to make unknown changes to a stable system that I’m not asking for, and I resent being forced, my particular issue is that I’m afraid of losing access again from my Win7 desktop. It took a considerable effort of working around annoying Sonos roadblocks to get the mandatory S2 app running (with limitations) on Win7, and I’m afraid if I do one of these irreversible firmware updates on the speakers the Win7 app will tell me it can no longer access the speakers because Sonos has arbitrarily decided that it can’t.I know this is likely pointless grumbling, but is there any way we can get Sonos to consider:stop forcing unnecessary firmware updates make it clear what historical functionality will be lost with each firmw

I currently have:2x Sonos One Sub Amp, which powers 2 non-Sonos wall speakers. This is plugged into the TV through the HDMI eARCI tried to setup a surround system with the 2 Sonos Ones as the rear speakers but it wouldn’t let me.If I added one of the sound bars (Arc/Beam)would I now be able to use my Sonos Ones as rear speakers in a 5.1 system? will the sound bar and Amp (+ wall speakers) be able to play together through wireless Sonos magic? Or will I have to get an eARC splitter or something and plug both of them into the TV?thanks in advance (edit: wow time to change my username I guess. Was peeved with all the old speakers going obsolete but I’ve been happy with Sonos lately)

I take my Sonos Roam with me to work. I’d love to listen to Sonos Radio HD..but apparently you have to be part of the “network” that is connected at home to play it - not sure if that’s because HD sound needs higher bandwidth or something else. So two questions: You still can’t use Sonos HD Radio unless you’re part of your “main” network, correct?  If #1 is correct, will that ever change so if you are on the go you can listen over cellular/bluetooth? I mean even if it’s not HD audio, just the fact it’s available would be nice.  My understanding is that you can’t listen at all unless you’re part of the main home network. 

One of my original “Connect Amps” has failed and I must replace it with the newer “Amp”. I currently have an original “Bridge” hard-wired to my Ethernet switch in a convenient location and the Bridge communicates wirelessly to the Connect Amp. Will this setup work with the newer Amp? I’d rather not run an Ethernet cable to the place where the Amp must be located.

Does plugging into Ethernet degrade audio performance of ATMOS or other content in any way or can it only help with bandwidth for streamed audio content? My understanding is... as long as optical adapters to port audio into the arc are not used, and the eARC from the tv is used via a quality HDMI cable, it will have the bandwidth to carry the Atmos content from the tv to the arc. (Obviously the quality into the tv also matters.) Basically don't try to use optical period. If I have hard wired ethernet, plugging ethernet is better than wifi. I have hard-wired ethernet to the Arc, and I use the hdmi over eArc from the tv to the Arc. I was hoping someone can confirm this is optimal? Also, for sonos sub, and/or one sl's ....plug the ethernet directly in or let the built-in wifi from the Arc push this to those speakers? Which is more efficient/better/etc.? Wondering if there are tradeoffs to consider. I appreciate any insight any Sonos engineers might be able to provide.  Thanks in advance! 

Anyone know how to make this work?   

Sonos has just sent me an email saying ‘Whats new on Sonos Radio’ here in the Uk Telling me great news Sonos Radio is online click on link to go to our new Radio Page WRONG the link takes me to their existing page with there products etc.anyone else received this premature email this morning looked online and see no new announcement from Sonos either  

When adding new sub-folders to the main folder in Music Library, is there a way to rescan the folder so that the new sub-folders are added?Or..Is the solution to delete the folder then add the folder after adding the new sub-folders?Mitch

When is this coming, either through casting (not bluetooth) or as a service?

Hello, can’t quite find my exact question/answers in past threads.I want to buy an Arc (centre) and 2 x SL’s (rear L&R)If i want to integrate 2 of my existing speakers (front L&R) and my existing SubIf i buy a sonos AMP, can i get a 5.1 surround set up from my TV?thanks. 

I don’t see any Sonos-made Station on Sonos app. Pick any station shown on Sonos Radio website and search for its name on Sonos app, I see only third-party radio stations but no Sonos-made stations.For example, the Smooth Jazz station on Sonos Radio. I can play on my browser just fine, but when I search for “smooth jazz” in my Sonos app I see only third-party stations.I know that Sonos has created many high quality stations but I am not able to browse any of them in the app, let alone searching for it. In the “Browse Radio” page in the app, I see only third-party stations, no way to browse only Sonos-made stations. Please recommend what I should do.I use Google Pixel 6. Sonos app is on its latest version. My Sonos system is a pair of Sonos One SL.Thanks.

I use an Arc as my TV sound system, but fairly often when playing games I’ll play a podcast over the Sonos system using either PocketCasts or AirPlay. There’s a problem where the Arc’s “Autoplay TV” setting is too aggressive, especially when playing games. Sometimes just going in to a menu in game will cause the Arc to switch from my podcast to the game audio.  Is there any way of having Sonos only switch to TV audio when there isn’t any other media playing?

Good morning, I had a problem this weekend with my tv updating. No volume indicator on screen. Restarted system and that was corrected. Now the Sonos beam sounds hollow and the volume is still high even when the volume is turned down to zero. Any suggestions? Thanks

Hi. I have been trying to get the tracks on my Amazon Music app and those that I can access via the Sonos app as I have too much 'clutter' on the Sonos version for example track duplicates. I have tried removing my Amazon account from within the Sonos app and reauthorizing it but no difference. For you to see what I mean I will post 2 screenshots one of the Amazon app (with just one track entry) and on the Sonos app with 6 track entries (one the Live! version which I never play!)Any ideas anyone?    

I’m using the Sonos app (14.6.1) on a Pixel 4a phone (Android 12), and on occasions when I go to the Search Tab and see my ‘Recent Searches’ the formatting seems to be messed up:  I’m not sure what triggers this, as it seems to happen fairly randomly but fairly regularly. If I close the app and reload it, the problem I think usually seems to sort itself out, but haven’t checked if this is consistently so. This is what I expect the screen to look like:  Does anybody else experience this, or know what is causing this?

How can I get the volume slider on the S2 app on an iPad to vibrate like it does on the iPhone ?

I have a house-full of Sonos kit, and have been a user for many years. Last year I added a Roam, which has worked well until the last few days.  About a week ago it disappeared from the list of products shown on my Android app.  I simply reinstalled it and forgot about the problem. Yesterday it again disappeared but this time I have been unable to reinstall it.  I’ve done all the usual & recommended things, including deleting the app. from my ‘phone and reinstalling it, all to no avail.Just now I signed on to my Sonos account on my PC, and the Roam is showing.  I set it up to play some music, and it works perfectly from my PC. However despite every effort at getting it to show on my Android ‘phone it doesn’t show on the app.  This is important as I use the Roam in my garden & don’t want to have to rush into the house to control it! NJSS 

Can you use Bluetooth at home with the Sonos Roam? I know the question is why would you want to and I really don’t but trying to make a point with my obstinate teen daughter. 

If I send the Sonos beam (gen 2) a 5.1 signal without any Dolby at most content, will all of the speakers in the Beam still be used? Or will a couple of the speakers go to waste because of the lack of Dolby Atmos information being sent to them?

The latest app update makes my phone vibrate when I adjust the volume settings for our speakers.  Some people may like that feedback but I don't need it. How can I turn that feature off..?  Thanks!

So I got a LG 55UM7450PLA TV with an HDMI ARC-outlet. However, the TV does not support Dolby Atmos accoring to its specifications. I also own a PS5 which do support Dolby Atmos.  Can I somehow get Dolby Atmos from my Sonos Arc or am I doomed to having to buy a new TV?

Hi. On April 26th I bought a Sonos Roam SL through the online store. The order was invoiced on my card. For some reason, the product did not arrive at its destination in Portland. It arrived in Troutdale and, for no reason, returned to the sender on May 13. I've already sent Sonos a lot of emails and talked to two attendants of Sonos, with no solution. What else can I do to receive my product or get the cancellation and chargeback on my card?Any suggestions?Thank you for your attention

Hi All,I recently upgraded my Connect to a Port so I could use S2. Everything upgraded fine and all my NAS settings ported over. However, since I started using S2, I have had occasional problems connecting to the NAS server. This rarely happened under S1, but is happening fairly often under S2. I have restarted the speakers, port, router and even deleted and re-added the NAS path and re-indexed the music library. Any ideas? Many thanks! -Steven

Neither I can’t play music from my library. i’ve got an Iphone thanks