Skip to main content
stevensimak
Collaborator I
May 10, 2022
Answered

NAS Problems after upgrading from S1 to S2

  • May 10, 2022
  • 11 replies
  • 335 views

Hi All,

I recently upgraded my Connect to a Port so I could use S2. Everything upgraded fine and all my NAS settings ported over. However, since I started using S2, I have had occasional problems connecting to the NAS server. This rarely happened under S1, but is happening fairly often under S2. I have restarted the speakers, port, router and even deleted and re-added the NAS path and re-indexed the music library. 

Any ideas? Many thanks! -Steven

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Best answer by stevensimak

    Hi All,

    Quick follow-up - 
    Not sure if this will work for everyone, but it helped my connection issues. I wired my Sonos Port directly to my router. Luckily, it was close enough for me to do that. With that, the network is now wired and I was able to access the SonosNet channel. It turns out that both my router and Sonos were on channel 6. I tried channel 1, but settled on channel 11. So far, the connection is much more stable. I will keep you posted. Thanks to everyone for your help. -Steven

    11 replies

    Show previous replies
    stevensimakAuthor
    Collaborator I
    May 21, 2022

    Hi All,

    Update - I have officially given up. The problem connecting to my NAS resurfaced making Sonos practically unusable. It seems S2 does not play well with my WD MyCloud Home. I am tempted to purchase a new Synology so I have more control over the settings, but in the interim, I reconnected my Sonos Connect and downgraded back to S1. Now, everything works perfectly again. Luckily, I am still in the 45-day return period for the Port. Thanks for all for your input.

    Cheers,

    Steven

    Terms & ConditionsAccessibility statement