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Delivery problem and no response from Sonos

  • May 21, 2022
  • 2 replies
  • 72 views
L

Hi. On April 26th I bought a Sonos Roam SL through the online store. The order was invoiced on my card. For some reason, the product did not arrive at its destination in Portland. It arrived in Troutdale and, for no reason, returned to the sender on May 13. I've already sent Sonos a lot of emails and talked to two attendants of Sonos, with no solution. 

What else can I do to receive my product or get the cancellation and chargeback on my card?

Any suggestions?

Thank you for your attention

Best answer by Ken_Griffiths

Perhaps speak direct to Sonos Sales:

https://support.sonos.com/s/global-sales-help

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    2 replies

    Ken_Griffiths
    • Ken_Griffiths
    • 22015 replies
    • Answer
    • May 21, 2022

    Perhaps speak direct to Sonos Sales:

    https://support.sonos.com/s/global-sales-help

    Bumper
    • Bumper
    • 1767 replies
    • May 22, 2022

     

    What else can I do to receive my product or get the cancellation and chargeback on my card?

     

    Call your credit card company and ask for a chargeback on this transaction.

     

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