Spaces & Setups

Hi my Sonos keeps dropping out from WiFi. Every other device in the house is connected to WiFi but my Sonos app isn’t finding my speakers 

If I add a 2nd ERA 100 and pair it in stereo, does the volume slider button on top of the 1st speaker adjust the volume accordingly on the other speaker?  I frequently adjust volume up or down while listening to music, and I don’t want to use the app every time.  I really hope I wouldn’t have to individually adjust volume on both speakers constantly, or that would be a deal breaker.  I’m ready to pull the trigger on the 2nd speaker but need to clarify this 1st.  Thanks.

So many frustrating things since the Sonos app debacle.  While some aspects of the S2 app have slowly gotten better, on my iMac using the Sonos Desktop Controller I can call up and play Sonos playlists (all of which were created on my iMac), however they will not play using the S2 controller on my IOS or Android devices even though the playlist icon shows on the S2 controller.  It spins for a while and that’s it.  Note if I search the music library for songs within the playlists I can play the individual songs.  Do others have this same experience and what, if any, remedies exist for this problem.  Please note that I do not use any Sonos speakers.  My system is composed only of Ports, Sonos Connects, Amps and Connect Amps.  Thank you.

Hello everyone, new here and new to Sonos so please be gentle if I have some things incorrect. I just built a man-cave garage that is 24’ wide x 30’ long with 11’6” ceilings in it. Like an idiot i didnt run any wires for speakers in it when we were building it and now its fully finished and running wires at this point isnt happening. I do have wired internet run out there to an Eero Pro 7 along with a 8 port gigibit switch so internet isnt an issue. I also have a 75” Sony X90L TV hanging on the wall with an old sony soundbar and an Apple TV 4K. Needless to say the soundbar sounds like crap and Im looking to upgrade it. I am a bit of an audiophile as I did high end car audio for about 15 years in my younger days so I do know the difference in good vs bad audio. Im looking to setup something that I can accomplish these things with:Work with my tv/apple tv so be able to reproduce the sound. Not really looking for “Surround” sound too much. Dont care about Atmos..Looking more for stereo so

How many ceiling speakers can I connect to one amp?

I recently switched from spotify to AM. Spotify worked well with the sonos speakers (two Sonos Ones, one Playbase combined with Sub 2 and two Play 1s). Now when I play a song on AM and airplay to the sonos speakers, it connects fine to the individual Sonos Ones, but when I connect to the Playbase/Sub/Play 1s combination, it stutters for about 4 seconds through the music and then settles down. It will also stutter if I change the song, re-start the song etc. Have tried the usual, restarting router, de-installing and re-installing the sonos app, AM app, removing and re-adding the playbase, removing AM from sonos and re-adding.

Since some time it's not possible anymore to play music by asking Google Assistant. When asking "Hey Google, play Radio 583", the answer is "I' m sorry but it isn't not possible on this device.I hope someone can help us.Regards, Florence 

Hi, I have a large room (4.5m by 10m with 3m high ceilings) and I want to install in-ceiling, 8 inch Sonos speakers. I would really appreciate advice on whether two pairs would be enough, whether to go with one or two amps and how best to position them. The room will be divided into two zones front of the long side and back of the long side. One half a sitting area and one half a dining area. Thanks!

Are replacement batteries the same for the OG Move and Move 2?

We have a music listening and TV viewing area in our living room. Music is a stereo pair of Play1s either side of the TV. TV sound is HDMI ARC to a Beam Gen 1 under the TV. It all works well.We have no interest in surround sound (and even if we did our room would make it really hard to put the surrounds anywhere sensible). The Play1s sound better than the Beam for music - not surprising they are physically separated to give a decent stereo soundstage.Was wondering about adding a sub mini to the set up. As far as I can tell would have to add the sub to either the TV/Beam or music/Play1s. Is there a way to get the benefit of the sub for TV and music without losing the convenience and ease of our current set up? Whatever we do has to be easy for everyone to use. Thanks 

Does anyone know how I can set up my Alexa voice / alarm volume higher so we can hear it without having the TV volume blaring out when the TV is turned on? I have a Sonos Arc. Any help appreciated. I have tried various settings suggested on other forums. Thanks you.

Hi.Have a big Sonos system. Exceed 32 units.Divided into more Sonos systems on same network. No problems - all using Netgear Orbi Mesh WiFi. Have Ikea Dirigera (newest) and Ikea remotes on my “primary system”.The Ikea switches (over time) from primary to secondary or third Sonos system leaving remotes non functional.When I power off and reconnect power to Dirigera - it again finds my primary system until next time it switches. In the Ikea Smart Home app - I cannot select a system. Look like Ikea scans my network for units and selects.

I have sonos one in the kitchen and can set up google assistant.  I have move 2 and era100 but I cannot.  What is the deal?  This needs to be resolved!

Is there any way to make Apple Music's iOS 26 automix work with Sonos speakers?

Alexa+ has recently been dropped onto my Echo Dot and it has made routines helpful

Hi,I would like to order the combination set of Arc Ultra + 2 Era 300s.  The Arc needs to be black with the Eras white.  Is it possible to order the combination deal in this configuration?  There is only an all black or all white option on the website.Thanks, Kevin

When trying to watch a movie through Disney app on Apple TV, the sound is broken, intermittent…… all other apps play fine…. Netflix, prime….. it’s just the Disney app…. Advice please

Hi, I am running the Amp and Sub Mini with a pair of KEF Q150’s. Sounds really good but I’d like to try better speakers, namely better KEFS, LS50 Meta’s.Anyone running them please? I have searched and a couple of posts 5 years ago came up. Thanks.

How do I control my Sonos froma remote location? My Sonos is set up on WiFi 

HiMy current system is listed below together the dates acquired.  I am considering adding, for example,  an ERA 100 or a Roam 2 and I'd like to understand if the new speakers would integrate with my existing configuration. Also, would I need to use the S2 app for the new speaker(s) and would the items below be compatible?Bridge 06/2012Connect 06/20123 x Play 1 02/2014Play bar 09/2014Sub (Gen 2) 10/2016ThanksBryan

So I have a 3 speaker system in my restaurant, all Play 1s. The speaker nearest to the router is wired the other two are connected by SonosNet and are 5m and 10m away from the wired speaker with line of sight. All speakers mounted at ceiling height approximately 2.5m.The system works fine when it’s not so busy but in the evening the wireless speakers cut out once we get probably more than 15 people in the restaurant and I am left with only the wired speaker playing. I have tried so many things and it’s driving me insane. The router is a BT Smart Hub 2.  What I have tried so far :Raising the router to ceiling heightDisabling the 5Ghz bandDisabling guest wifiTried all 3 modes on the routerFactory reset my speakers and reset the systemRebooted the routerDeleting and reinstalling the appSwapping speakers around It would be a pain to wire all the speakers but that will be my final thing to do if all else fails. Are my speakers outdated and would newer ones solve the problem or is it totally

I am looking at purchasing a 83-85” tv. I currently have a samsung QN85Q70TAFXZA 4k Smart (2023). I have had a lot of problems with it switching tv speakers randomly. I have eventually got it to work semi consistently. From what I can gather LG and sony tv’s tend to have the least issues when working with the sonos arc. I am wondering if there are any particular LG models or series that considered “problem free” when it comes to working with sonos arc?  

I recently replaced my Amazon Echo with an Era 100, and have been very disappointed with its detection of the Alexa wake word.On the Echo, I could be anywhere in the room, and say “Alexa, do X” at any volume level, even a whisper, and it would hear me. However, with the Era 100, we are regularly having to repeat ourselves, as it fails to detect us saying “Alexa”. I find we have to be standing directly in front of the Era, say “Alexa” firmly, pause briefly and then state my command, for it to work. But even knowing that, it still takes us multiple attempts to stop a timer going off as it never seems to hear “Alexa, stop” the first time we say it.Do others have the same experience? Or could our Era be faulty?

I have the playbar, play on and play 3 speakers. When we originally bought the speakers I was able to download an app on my phone and was able to get the speakers working. I was able to control them from my phone. We eventually removed the app from my phone, but when I reinstalled it, I could no longer get the speakers to sinc. I believe that these speakers now require some sort of upgrade?? Our playbar is the only speaker connected now to the TV, I don’t want to lose that connection. What do I do to get everything working again.I dont really want to buy new speakers as I cannot afford them now

Which eligible upgrade items receive a 30% off upgrade credit? I checked all my items, and they receive a 15%, upgrade credit, despite some being from 2015. You would think that any item that can no longer receive updates would be a candidate. I realize that the blast email sent out said “up to a 30% upgrade credit”. Just wondering how old, or which items specifically, meet the criteria for the 30% upgrade credit. Thank you.