So I have a 3 speaker system in my restaurant, all Play 1s. The speaker nearest to the router is wired the other two are connected by SonosNet and are 5m and 10m away from the wired speaker with line of sight. All speakers mounted at ceiling height approximately 2.5m.
The system works fine when it’s not so busy but in the evening the wireless speakers cut out once we get probably more than 15 people in the restaurant and I am left with only the wired speaker playing. I have tried so many things and it’s driving me insane. The router is a BT Smart Hub 2.
What I have tried so far :
Raising the router to ceiling height
Disabling the 5Ghz band
Disabling guest wifi
Tried all 3 modes on the router
Factory reset my speakers and reset the system
Rebooted the router
Deleting and reinstalling the app
Swapping speakers around
It would be a pain to wire all the speakers but that will be my final thing to do if all else fails.
Are my speakers outdated and would newer ones solve the problem or is it totally a network issue. Just seems that human interference is the cause but what do other restaurants do, I mean the place isn’t massive it’s only a 50 seater.
Please help because Sonos aren’t!!
