Spaces & Setups

Hi,I have 3 Sonos speakers: a Play:5 a Play:1 and a playbase. Last week I noticed there was an update available for my system, which I installed. After the update I have problems with the IOS controller. The play:5 and playbase are disappearing from the controller all the time and only the Play:1 is visible. This only happens on my iphone with the ios app. On android all speakers are visible all the time. Sometimes it helps to have the app scan for new devices, sometimes the speakers just reappear again after some time. It's pretty annoying as my iphone is my standard device.I've reset the app, deleted it and installed it again, restarted all speakers by unplugging them, shut down my router, reste the wifi etc but the problem still exists unfortunately. As it only happens on IOS it seems more like a problem with the ios controller than anything else…..

My eldest is getting to the age where they are able to use tablets, PCs etc.  and is getting increasingly independent. They also have a Sonos speaker in their room which they use for podcasts and music.What I’d really like is an experience tailored to kids and parents:Limit the rooms that they can control (no having fun messing around with speakers in the office or other bedrooms). Limit the sources / filter adult content Curated Playlists / streaming services (e.g. Stories Podcast on Stitcher / Spotify)Another issue is that their Windows Tablet is in Windows S mode to prevent random installs, so we are unable to install the Sonos controller software as it is not available via the Windows Store.  Is there any reason that the existing Sonos Controller cannot be made available in the store via Project Centennial / Desktop Bridge / MSIX Packaging Tool, or whatever the current iteration is?

HelloMy Beam (Gen2) arrived today (10/4/21).  Here are my thoughts…Test Parameters Testing was done to compare the Arc and Beam-Gen2 as stand-alone speakers without surrounds and sub(s). My opinions are based upon my ears. There are no graphs or charts to show frequency response with peaks and valleys. In short this is not a Peter Pee review (for those of you familiar with his YouTube Chanel) . Just a plain good ol’ fashion End User opinion/experience. Sonos Original Setup: Arc + One x 2 + Sub x 2 Sonos Test Setup: Arc / Beam-Gen 2 TV: LG OLED 65in (165.1cm) with eARC Room Dimensions (L x W x H) 20ft (6.096m) x 13ft (3.9624m) x 8ft (2.4384m) Disc Player: Panasonic DP UB9000 Ultra HD Blu-Ray Disc: Justice League 4K Ultra HD / Disc1 / Part 2 Heros Sonos App Reported Sound: Dolby Atmos (True HD)SetupSetting up the Beam-Gen2 was simple, fast and easy. To date it was the best experience I’ve had with a Sonos product. The ease of setup IMO is in no small way due to the integration of NFC usi

I’ve loaded my library into the My Cloud Home (MCH), I’ve got MCH as a music service in the Sonos app.  Everything appears to be fine, but I can only play one or two songs before I get “Unable to play '[song title]” - the connection to My Cloud Home was lost" The MCH is plugged into my router, as is my Boost.  Sonos works fine playing from my computer, Spotify, Sonos Radio, etc etc….just won’t play reliably from My Cloud Home.  I’ve searched the net, and this site, and it’s not an uncommon problem, but I can’t see where anyone solved it.  Any ideas?

Hi all , I like listening to Big R radio 80s Rock via the internet , is it possible to get this to play on the Sonos beam ? I have an android phone .

It seems as though Apple music playlists are no longer appearing in Sonos when indexing the library.After many hours of chat with Apple / Sonos it appears the reason is that Apple no longer generate the XML file required by Sonos to index the Library. It is unclear as to whether this is a result of my recent Monterey upgrade or not.The “iTunes Music Library.XML” ( you must have the spaces !! ) file can however be exported by Music  / saved to your Sonos library index location and all should be fine, (although you’ll need to do this every time you change a playlist ) but importantly for us all is that Sonos clearly know this restriction to their offering but are not making to clear to all.  Unless a fix is provided by Sonos, or you have the capability to generate XML files (many people will not), the Sonos APP is now in my view seriously compromised.  It was bad enough when we lost the ability to play direct form our phones, but this is now even worse.   I fear 3rd party APPs like Sonos

Hi all , I have sky+ HD and I've been looking at the beam gen 2 with 2 Sonos 1sl speakers , am I better using the optical from my TV to the bar ( outputs Dolby digital ) or hdmi arc to the bar even though I only have sky+ hd ?? Thanks 

Anyone have this set-up and can feedback Dolby Atmos experience with the Beam 2. I currently have the original Beam and looking to upgrade. 

missing level indicatorI have a Sonos Arc in my Living Room and in the Mac controller the volume indicator is missing only when it is grouped with my Roam not my Sonos One (Master Bedroom). iPhone app works normally.All software is up-to-date. I cannot change the volume or mute the Arc/Living Room speaker. anyone seen this before or have a solution? Thanks

I had the latest Sonos app running fine on a Mac with Big Sur. I upgraded to Monterey (12.0.1) and there are permission issues that cause mp3 files not to be found by the indexer. On initially installing the app, I granted it access as requested. Afterwards I found that the permissions on individual mp3 files now had permissions including “SONOSDMS1. Custom” When I ad new mp3’s to my music folder, Sonos won’t index them.If I go into Terminal, cd to the top music folder, and do  sudo chmod -R ugo+rwx *and then try indexing again, the files are found. I’d like to do something a bit more specific than granting world rwx access. Does anyone know what the permission is that SONOSDMS1 wants to see on files? Again, this is something new after installing Sonos on Monterey, didn’t happen on Big Sur and earlier OSX releases.

Hi Together, Before posting this question i seaarched the forum but did not find the correct answer, so might be a repost but please go through it and suggest me. I bought a Sonos Playbase, currently i have a Benq projector which is connected to Apple 4K TV (box), so not using any TV. When i tried to setup the Playbase, i am not able to do it, because, as i understood, i should also connect the Optical cable to some TV, otherwise i can not setup the Playbase.As i dont have the TV, i am not ablr to do it at the moment. If i buy a Coaxial to Optical switch/convertor, is it possible to setup my playbase without having a TV?.

I have 3 roams 2 i use or atleast try to pair and play music constantly un pairs the the 2 i use and have to go back in and pair PIA also cannot use w tv unless you have beam  b4 i make that investment would like to know best possible set up so i can either play music or watch tv  without constantly having to pair and switch

Je voudrais connecter ma platine pioneer avec pre amplificateur à mon système sonos. J'ai lu de nombreuses questions-reponses mais je n'ai pas trouver la réponse sûre à mon besoin.Ma platine étant pré-amplifiée que dois- je nui ajouter :  sonos five ou bien sonos amp ou encore une autre chose ?Je précise que mon installation sonos constitue à avoir depuis des années 1 à 2 enceintes de base par pièces. Soit 6 enceintes.C'est la première fois que je pose une question sur un forum, je remercie d'avance ceux qui voudront bien m'aider Ryvale.

I’m trying to figure out how to configure a Sonos system in my dads pole barn.  He is older and the current denon Avr receiver just confuses him too much.  He has 4 speakers inside the pole barn and 2 speakers outside.  He can currently choose whether or not to have the outside speakers on or not (multi zone).  What would be the best setup to get him going on Sonos?

Apple Music from within the Sonos app has no crackle/clip, it only occurs when using audio from video source. I'm using a matrix to connect to a projector, with the Sonos-provided optical adapter for the signal to the Arc, HDMI cable is 4K. I’m still within the return window on the Sonos products, so if in all these posts and years NO ONE has found a definitive solution to this highly common problem, they are sadly going back. Great sound for music, but the point was to be the theater sound system.

This is still a problem. Can Samsung or Sonos do something?

Hello everyone, I write from Italy and help me through the Google translator (sorry for the mistakes).Today I received the SONOS ARC soundbar, because I have received great feedback from many other customers.The problem is that I can't hear the surround effect (for example behind the head or overhead for the Atmos effect ...).Unfortunately I have no iOS systems and therefore cannot use Trueplay ...I hear the soundbar good and powerful, but only with front effects!The TV is obviously set to Dolby Atmos ...Can any expert user help me please?Thank you very much...Greetings from Rome :-)

Every time I try and make a purchase from your website the webpage revert back to “your basket is empty” Is there a fault. I’ve tried with 2 different cards at this point and that doesn’t seem to resolve issue.

Hi brains trustHere is my conundrum. I will be getting a base level TV for the spare room and wanted to pump up the horrible tv speakers slightly with a beam. In the main TV room I have a 5.1 playbar setup. So my question is whether I should just put the beam in the spare room or move the playbar into the spare room and have the beam 5.1 setup in the main room. Going to need to stuff around with wall mounting etc so need to make the right call early. Anyone have experience with both and can help out?Thanks in advance.

 HiI have the opportunity to buy this Sonos set up consisting of 1 x Sonos Playbar, 1 x subwoofer, 4 x speakers Gen 2, 4 x connect amps ZP120 Gen 2. Plus cables and wall brackets- All for £2000.However I'm not sure why I would need the 4 x amps as I intend to use the whole system in my living room for listening to music and watching TV. Could anyone give me their thoughts on what these are used for?Also is £2000 a fair price?Any comments would be appreciated. Thanks 

Hi all , beam gen 2 , as it's connected via hdmi is it possible to listen to TV via the TV speakers ? 

So on all our devices we see in the Sonos S2 App we see all the speakers but on the iPad (Air 2 / 14.8.1) it cannot see some speakers (1x One, 1x Beam, 1x Playbar + 2x One) - any suggestions?  Yes I deleted the app & re-installed it. Thanks!

Hello all,I am currently working on a surround set-up for our new home theatre which includes the following:Epson Eh-ls12000b projector feintech vax04101 HMDI eARC splitter Sonos Sub 2x Sonos sonance in-ceiling as rear speakers + Amp Soundbar: Arc or Beam2Our living room is about 50sqm largeDistance between Soundbar and seating position is about 5 meters. Shall I go for the Arc because of the large room or would a Beam do it since there are rear speakers and the sub? Thanks in advanceVin

Sorry to bring up this apparant old chestnut.  But I’ve spent 6 weeks with WD and got no where.Using Sonos WIN 10 WD MY Cloud HomeI have a sonos system and am using a WD My Cloud Home as the music server.  The private folders for general storage on the WD are visible and in operation.  However Sonos is not working either via the service app or via the public folder.  The latter is preferred as I believe the WD My Cloud app is no longer working.I did have the puiblic folder visible in WIN 10 explorer and was able to upload a brief library.  Sonos can see it and operates fine. Hoever I cannot edit it any more as my PC cannot see the device nor the public folder .  IP Scanners show the device and WD discovery works fine. ANY help would be appreciated

Hello, community I am facing issue related to Sonoas roam when connecting with WiFi. The speakers works on Wifi . When I switch to bluethooth and try connecting it stop working (playing).  I am totally confused how can I resolve the issue…?