Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 25,019 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4594 Topics

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alanmelonContributor I
asked in Home theater

Audio dropouts on Playbar

I have a playbar connected via optical to my TV. I'm noticing increasingly frequent short audio dropouts normally of less than a second. This occurs regardless of the source whether inbuilt apps like Netflix or STB on HDMI. I've played with various settings on the TV and it does seem related to how the Playbar processes Dolby Digital. All software is up to date and I'm running the Playbar with sub and 2 Play:1s on surround. Any suggestions please?

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R
24 days ago
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Romeo17Contributor I
asked in Home theater

era 300 central speaker off when connected to beam

I just took beam 2 plus sub mini with 2 was 300. The 300’s of surround sound did not have the central speaker active and therefore any dialogue is not played by them. Really disappointing result. You have suggestions? Thank you t

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jgatie
3 months ago
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Dored1220Contributor I
asked in Home theater

Only Stereo PCM from Beam

I have an old LG TV from 2013 55LM5850 which I have connected to a Beam with the optical attachment that came with the Beam. I also have a sub mini and Play 1’s as rears. No matter what I do I can only get PCM stereo on anything including movies that I know have Dolby 5.1. Am I SOL because of the age of my TV or is there something I can do. I read somewhere about an adaptor of some sort may help or a change in the TV via service menu which I have no idea how to get to. Any help here at all or do I just need a new TV. I want to keep the old one as it’s 3D and I have a bunch of 3D Blu rays that we still like to watch. 

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controlav
4 months ago
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Gogs_eContributor I
asked in Home theater

optical connection

Hi,  Recently purchased a Sonos ray. Looking to connect it to my tv wirelessly as my tv is on the wall and I hate any visible cables. Is there anyway I can connect the optical wireless with a transmitter or anything? I have spent a Long time googling and cannot seem to come up with any answers. 

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Stanley_4
5 months ago
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PercyTContributor I
asked in Home theater

Can't connect Sony Bravia to my Sonos Beam

I have a Sony Bravia TV with no HDMI Arc but the optical cable port. I have my beam plugged in to this port. The TV has lost all sound and tells me that an audio device is connected so it knows the Beam is there. The Sonos app tells me that no signal is detected. I'm at my wits end. It's all plugged in correctly but the Beam is not playing ball. 

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Simon B
3 years ago
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jlb2782Contributor I
posted in Home theater

Vizio TV PCM Stereo only

Good morning everyone. New Sonos user here. Just received my Arc, Sub, and 2 OneSL’s yesterday. Hooked everything up and I am pretty impressed so far. I am coming from a bulky klipsch/denon setup, and while it sounded good, we had a little living room refresh, and this was the best solution. My issue:Vizio tv-E601I-A3 60 inch (from 201-too old?). Spectrum cable box. Samsung blu-ray.The issue that I am experiencing, is when playing a blu-ray (mad max: fury rd) the app says that I am in PCM Stereo. I plugged the tv into the ARC port (hdmi 1-no EARC). I tried all the different audio settings on my tv and blu-ray with no change. Interestingly, sound still comes from the back speakers while the movie is playing. But the app does not show 5.1 or ATMOS at all. TV too old?While on my cable input, I get 5.1 from that, but I am not sure if my cable box is forcing that to happen.The tv is still really nice. 4k, 120hz. I hate to buy another one just to have my surrounds work properly, but sinking

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J
1 year ago
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HighDesertHighlanderContributor I
asked in Home theater

Need longer cable for Sonos ARC

Projector is located at the rear of the room, Roku and connection to Sonos Arc at the front of the room with an Arcana switch in between but also at the front of the room. Would like to locate the gear elsewhere other than the front of the room next to the screen but need a cable longer than the one provided by Sonos - probably less than 15’. The folks at HD Fury recommend the Zeskit Maya for the video cable but don’t make Sonos audio cable recommendations. Thoughts from the Sonos Community?

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H
3 months ago
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EvebabyContributor I
asked in Home theater

Problem connecting Sonos soundbar with Sony TV remote

Hi, I have a Sony tv remote using Bluetooth but it won’t connect to my Sonos Soundbar using IR via Sonos app. Any resolution? TV is connected to sound at using optical with no problem hearing sound just cannot connect to tv remote.

4
E
11 months ago
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Hodz17Contributor I
asked in Home theater

Sonos Beam Disconects from TV after Sleep

I have a Beam (GEN 2) hooked up to my Toshiba Fire TV through the HDMI ARC port. Hooked up the beam and everything works fine, tv sound, spotify, etc. However, whenever the TV goes to sleep/turns off for awhile and then is turned back on- the arc connection no longer works, plays no tv sound, and my tv says that my tv remote cannot control the volume.I try to re-pair the sonos with the tv via the app and it states there is no ARC Audio output even though it was working before...The only way for me to fix the issue is to fully restart the system via unplugging tv from the wall or going into tv settings and doing a full restart. Anyone seen this problem before or have any ideas on how to fix?

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Corry P
1 year ago
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OtellofelixContributor I
asked in Home theater

Pop sound from sub 2 minutes after off

Hi everyone. First of all I beg excuses for my english.My room has the following configuration: two stereo Five’s and a Sub (gen 2). Five’s are new. The sub is a refurbished one bought on Sonos site in december ‘21.The sub performs correctly. But two minutes after stopping music reproduction, you can hear one single soft “pop”. This happens also when the Sub is off (flashing green light).Is it normal?Diagnostic report 1879570162Thanx! 

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O
1 year ago
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acdeagContributor I
asked in Home theater

Surrounds and sub-mini stop working when paired with Beam 2

My Play 1s work fine paired together and the sub-mini works paired to them, however once I pair the Beam 2 they stop and sound only comes out of the Beam 2. True-lay doesn’t work because it says speakers cannot be heard. 

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A
9 months ago
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Dissapointed62Contributor I
asked in Home theater

stadium effect/better separation effect

I've tried everything so maybe somebody can confirm that what I'm doing isn't possible. (I find it hard to believe that such an expensive system wouldn't give a user more options)I've been completely disappointed with my Playbar plus 2 play threes. My $150 Yamaha sound bar had better ability to select/create separation effects for different stuff that I'm watching. For instance, I like to watch sports. With my old sound bar I could press a button and it gives the stadium affect. Love it! Also could select different simulations in stereo separation. I'm not looking for super quality 5.1 separations, I'm just looking to see if I can simulate different things and left/right delays when I'm watching.i've tried every setting I know but can't seem to create that stadium affect. It's just a super dull experience.Yes I've changed distances etc.i'm hoping for a Sonos professional to just tell me if I'm missing something or will just continue to be disappointed.Maybe going back to my old (much c

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Ken_Griffiths
5 months ago
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parthv1Contributor I
posted in Home theater

Sonos Arc dialogue levels low VS Music and Action very high

I read many post about Sonos Arc dialogue levels low VS Music and Action very high. I turned off loudness and speech enhancement on. Did trueplay multiple times. I have to continuously keep changing volume + for dialogue and - or other action / music scenes. Any idea how to fix it and level (balance) the overall volume.  Still not enjoying the overall stage like Boss, wish i had return it during the return time frame.

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Stanley_4
4 months ago
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JK_NLContributor I
asked in Home theater

Arc sound quality

Hi Sonos, I recently bought a Sonos Arc and have connected it to my TV using the HDMI Arc output of my (Philips) TV. Unfortunately I’m not that blown away by the sound quality, it sounds very ‘metallic’ and ‘crisp’ (I don’t have a sub at the moment so I expected to miss a little bass, but now it just sounds cheap. I created a diagnose report, the id being: 1920014812. Would be great if someone from support could check if there are any issues with the setup, or if anyone has any tips.. Johan

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J
2 years ago
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thaohoangContributor I
asked in Home theater

Sonos beam Gen 1 HDMI doesnt work

HiI invested Sonos Beam Gen 1 one year ago for my PC (I use a sound card to connect beam with my PC). It worked smoothly for 3 months and after it doesn’t work anymore. I thought maybe the soundcard had a problem but I tried another and it had no sound coming out of the Beam. I tried to change Sonos optical audio adapter but it gave me the same results as previous attempts. I don’t know what is happening with my Beam.  

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Corry P
7 months ago
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esswanContributor I
posted in Home theater

Sonos Beam Drops off wifi network

My sonos beam keeps dropping off my network.  i have to reset the beam everytime and when I get it set it plays for a little while and drops off again.  Any suggestions?

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Airgetlam
2 years ago
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APTexasContributor I
asked in Home theater

Samsung TV & Amp via ARC - TV source intermittent

Recently purchased a Sonos Amp and connected to a Samsung Q series via hdmi arc. The tv source was an option at connection and now only appears if the amp is unplugged-replugged back in. As you can imagine, this is very inconvenient.  Any suggestions on making the connection more reliable? HDMI cable is new and the amp is 3’ away from tv and an access point is 10’ away. We tried to make sure all the basics were covered. 

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Corry P
10 months ago
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MkAlUd9Trending Lyricist I
posted in Home theater

era 300 disappearing from app

Living room with arc sub 2 sl’s, office with an era 300.  Era 300 disappears from iPhone app. Have restarted router and speakers, still happens. Switch off iPhone and switch it on again makes it come back. Is odd, am currently restarting my iPhone multiple times a day just to get the era 300 to appear in the Sonos app

2
Airgetlam
6 months ago
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heavywaterContributor I
asked in Home theater

Sub Gen 3 Hum/Chirp/Tick

Hi all,I bought an Arc + Sub Gen 3 bundle last week. Unfortunately since I’ve started using it, the standby noise from the Sub has been unbearable; I know there’s normally a slight hum/whine with almost all electronics, but this is loud to the point that it’s distracting me from the other side of a quiet 8m room. I have to switch it off or physically unplug it each time I stop using it for a while, which is… not a great user experience.I’ve tried factory resetting, disconnecting from the Arc, using different wall sockets, swapping the power cables between the Arc and Sub, everything I can think of. The hum is independent of volume.I’ve recorded it here: https://voca.ro/1lAaKn4Qmzw7. At 14 seconds I switch the Sub off (via the app) so you can hear the background noise alone (along with the quiet hiss and few random quiet ticks it makes even when off).I’m also a bit concerned by other comments that I’ve seen that returned units can be replaced with B stock - is this true? I only received

3
H
1 year ago
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dingdongContributor I
asked in Home theater

Sonos arc sl

I can’t control the volume with the tv remote when playing music on Spotify. Works great when watching tv

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D
1 year ago
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Yakashi6349Contributor I
asked in Home theater

Sub gen 3 no power

Hi All Hoping for some advice with diagnosing a problem. Noticed in my sonos app that one of my Subs was no longer connected to my setup. Had a look physically and no lights. Unplugged and plugged back in and no luck. Tried to reset, nothing. Restarted router, nothing. Used the cable from my other working sub and that wasn't the issue either. The only response I could get was leaving it unplugged for half an hour and then plugging it back in. I would get one white light, then another and then it would turn off and be unresponsive again. Does anyone know what this light message means or what the problem could be? Cheers  :)

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Jamie A
7 months ago
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Race73Contributor I
asked in Home theater

sonos one sl no tv sound from rears

I have Fire TV stick, Sony Bravia TV, Sonos 1 gen Beam and 2 one sl speakers.  Speakers fine with music but when play TV no sound in one sl speakers. Do not see pairing option on TV settings. Any suggestions appreciated.

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R
7 months ago
A
austinandersen23Contributor II
posted in Home theater

Audio Skips - Sonos Beam + LG Oled

I have sonos beam connected to sonos amp (rear ceiling speakers) for living room. Both are ethernet connected. I then have a 4 port hdmi switcher in between tv and nvidia shield/xbox/switch.  Every now and then Ill get some glitch where have to go into LG oled to turn on and off a bunch of hdmi settings. Today randomly we started getting constant stuttering. Of course switching to tv sound fixed issue. Tried removing 4 port switch and still have issue. Was working fine before. Builder put in permanent hdmi/ethernet behind fireplace so Im pretty screwed with swapping hdmi cable if it went bad. I guess I need to connect directly to tv to see if cable issue. I just dont know why all of a sudden we got this issue. Diagnostic info 2131050412

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Airgetlam
3 years ago
Mitchell Kivits
Mitchell KivitsContributor II
asked in Home theater

Sonos Connect not turning on AV receiver

Hi, I have an Intergra DRX-5.2 (works with sonos) with a sonos connect attached to the CD input. There is also several other speakers in the sonos system.  Recently the Connect has stopped switching ON the Integra. Sonos still plays through the receiver but i need to turn it on manually and select the CD input.All devices are hardwired. In the Works with Sonos settings menu of the Integra it lists connected device with the correct IP adres,Any suggestions

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Mitchell Kivits
1 year ago
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dami1Contributor I
posted in Home theater

Not overkill soundbar with xiaomi mi box?

Hi everyone,I am kind of lost when trying to choose my next sound bar… Any help appreciated!Here is my current video setup. [Epson projector EH-TW5650] <----HDMI---- [Xiaomi Mi Box streamer] ----optic--→ [JBL sound bar] For the music system, i have two play:1 one play: 3 one Sonos Port to play vinyl discs I am into finding a new sound bar to replace my JBL old and badly sounded bar. Sonos is obviously on the list.Knowing that:the Xiaomi mi box streamer supports only Dolby DTS that my Epson projector has only 2 HDMI ports (one standard, one MHL) and therefore cannot use HDMI to broadcast the sound streamWDYT:about the Sonos RAY in place of my current JBL sound bar ? Are we ok this will enjoy the DTS sound from the Xiaomi Mi box streamer? Seems to me that BEAM could be a nice upgrade for power and clarity but ARC is definitely overkilled in this setup? can i add my two play:1 in the setup to create a more spacial sound? If so, does that mean that sound will go : [xiaomi mi box strea

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Corry P
1 year ago
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