Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions
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TV to Use with Sonos Arc
I’m looking to by a new TV and want to make sure it is compatible with the ARC (current LG isn’t and had to install HDFury to resolve lip-synch issues). Am considering…. Samsung S95B OLED Model QN65S95BAFXZA LG Class B2 Series OLED Model OLED65B2PUA Sony BRAVIA XR A80K OLED Model XR65A80KAny feedback on if any of these models should be avoided because of compatibility issues?
Sonos ARC intermittent sound leakage
System -> TV: Sony 65XH9505; HDMI cable: WireWorld Radius (connected to eARC from TV).Since the beginning I experience short sound losses when playing the most modern sound formats (Ex.: Dolby Digital Plus). I have factory reset the soundbar and TV. I have tried connecting and disconnecting power cables, HDMI and more tests with no result.I have noticed that the greater the amount of sound load, the more frequent the sound cuts, which seems to indicate that the data flow is too high and saturates the soundbar. With voices occurs at longer intervals than with music.Other information:If I check in Sonos App what type of audio is being decoded on Now Playing screen I display “Dolby Digital Plus 7.1” but if I go to Settings > About my System, I can see “Audio in: silence”:Any help in solving this problem would be most welcome.Thank you very much
Feature request: full music playback mode for tv input
Hi, I’m not sure how to submit a feature request and hope this post could work. I have been using a Beam 2 and pretty happy about it. Recently I added Sub mini and era 100s for a full setup.However, I just found that there’s no way to have a full music playback mode when the input source is TV. This is very inconvenient for me since I regularly use my TV to play music from YouTube (much more frequent than watch movies or play music from Sonos app) and with the current setup the rear speakers seldomly have any actual sound. I understand this depends on the music source, but for my use case, I hope at least I could have an option, just like playing music from the Sonos app.Thanks!
configuring sonos ones
Both my rear home theatre speakers are sonos ones, ie they both have microphones that can be used by alexa. I understand in this situation that alexa will respond only to the right hand speaker. Can I reconfigure this so that alexa will respond to the left speaker? If so, how do I do that? TIA ... Greg
Sonos setup problem after router move
Hi.I have recently had to move my router due to (minor) building work which is now complete. The new router location is permanent. As a result of this situation I can no longer listen to sound from my Sonos setup and have to rely on the TV speakers which, obviously, is inferior! My Arc is connected to my network but the Arc, Sub and 2x One SL speakers are separated into 3 separate groups. I have tried unplugging my Sonos products, waiting for a short time and plugging them all back in again and also searching for new products via Bluetooth but with no success. This is what I see on the Sonos app: Thanks in advance for any help 🍻
Trueplay Tuning with odd space
Hi, I just got my Sonos Arc (without sub). I was wondering how to tune Trueplay if you have 3 corner walls only. So my wall looks like:Front: where the tv is and the window at the backLeft: Concrete side wall with the couchBack: Couch with a wall (this is where I sit to watch)Right: Open spaceShould I tune on three walls or also do some tuning on the right side even though it is open space?
blinking red light samsung TV
Hello, I have a beam gen 2 connected to my samsung tv with HDMI eARC and set up Alexa for voice control.It’s working great for all alexa’s request except the one regarding the TV. turning the tv on and off with alexa sometimes doesn’t work. I noticed that the tv had a blinking power red light. I think it’s related with the beam because when I unplug it the red light is not blinking anymore and the command works.Is there anything I can do to fix that ? I can’t disable HDMI CEC just for the sonos, on the samsung it’s all or nothing for CEC (anynet).I already try to unplug tv for 60 sec, it works for like 30 sec and then the blinking starts again.Hope I find a solution. Regards,Hugo
Arc is frequently losing sound
When I first got my arc for 2 years ago I had a problem. Sometimes the sound just disappeared. After a updated everything was ok. But now after firmware 14.20 this seems to be back. Only difference is that now it is enough to toggle tv on and off. The first time I had to pull the plug. Hopefully a new firmware update will fix this issue soon. I think there is way to much firmware problems with my sonos system, and I start regretting my latest purchase, two fives and a sub. Her I have problems with trueplay which only works on left speaker and sub 😢
Renaming HDMI audio input (revisited)
A few months ago, there was a discussion about the impossibility to rename the HDMI input for Beam and Arc. Sonos staff argued as follows:[Line in (with multiple source name) and HDMI (always named ‘TV’)] are treated differently for good, technical reasons and I would not expect this to change.Ironically, this reply ended with the following quote:"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein I have a Beam (gen. 2) connected to my desktop computer, which I use as the computer's speaker system and to stream music from YouTube Music. There is no tv in this room whatsoever. My family members find it rather confusing that they cannot select the audio source ‘Computer’ or something similar, but ‘TV'. This makes no sense at all. As Albert Einstein once said, common sense is the collection of prejudices acquired by age eighteen. Please don't use prejudice - Sonos’ “common sense” doesn't make any sense at all in my use case. Please add the ability to
Sound cutting in and out on surround sound for music but not tv
When I set up my two Play One SLs as surrounds with my Beam the sound cuts in and out when playing music from any source however works fine when watching the tv. Sonos Support suggests that this is a network issue and I should put my router into Bridge mode as I use a Google Wifi mesh network.Has anyone else had a similar issue and managed to resolve it? Many thanks,Phil
Amp with (2) pairs of speakers + Arc + One SL's + Sub
I currently have the Arc + Sub + One SL’s in my living room. Recently picked up the Amp. I would like to run (2) pairs of speakers off of the Amp. One set in the garage and one set out on the deck. Plan on using a switch. My question is - when I set up the Amp and added it, the pair of speakers I had connected to the amp started playing the music I selected. But the TV audio stopped playing on the Arc. That being said, can I run audio to the deck / garage speakers while playing a movie / watching TV on the Arc in the living room? I don’t have the Amp connected to the TV. As I don’t need or want it for anything video. Just want a music source in those other areas of the house. But won’t want to stop someone from watching a movie or TV in the living room.
trying to get to 4.1 with lg tv
Hi I would like to get to 4.1 or best sound I can get and am just setting up in a new space.Here is what I currently gave Lg c2 tv connected to Sonos amp through HDMI arc and running in-wall rear speakers. I have existing speakers, linn nexus, in front by tv. These are currently connected to a non Sonos amp, Naim audio. I want to use these in front. How do I use the existing equipment (plus additional Sonos amp or port) to get to surround with the Sonos amp running the rear speakers?Cheers Joe
Can I Save and Switch Between TruePlay Profiles On My Soundbar?
I set up a Playbar in our barn as part of a home theater system. (The rec room is down there, so, no, it’s not for pigs or cows in the barn!) I remember going through the room with my phone to help the Playbar read the room and set things up. For various reasons, I may be replace the Playbar with an Arc. That would mean I could sell the Playbar or move it into my study.The issue with my study is that I have 3-4 different places where I’m sitting and would be listening to music or watching movies on the sofa. Is it possible to create some kind of profile for the Playbar for each of the locations I’ll be sitting in, so I can switch from one to the other, depending on where I’m sitting?
Sonos Sub dissapearing from network
Hi. I have a Sonos beam and a Gen 3 Sub. The Sub regularly (daily) disappears from the system. The beam still works fine and is in the App, but the Sub has vanished (system setup in the app shows ‘Beam +?’)Only solution seems to be a factory reset of the sub and then reintroduce it to the system. Not ideal and yesterday I couldn't get it back at all and after a faff I now have the sub but no beam :)Soooooo. My culprit I think is Sky Q interfering maybe. Ive tried both 5G and 2.4G frequencies and the same thing still happens.I’m thinking of going down the powerline route and putting a network cable into the sub and maybe the beam too. Has anyone tried this? thanks.Paul
Dolby Atmos not working on LG G series TV Netflix app but does on Prime
Hello, Similar to a lot of people I’ve been having trouble getting Dolby Atmos to work on an LG TV native app, specifically an OLED55G16LA TV. It does work on the limited Amazon Prime content so not sure what the issue is but sounds like a software or setting issue rather than hardware. And I do have a premium ultra HD Netflix account. I’ve got an Arc linked to two Era 300s and a sub gen 2. eARC is selected in the sound menus, and I have tried either ‘auto’ or ‘passthrough’ as suggested in some of the other threads. Dolby Atmos in the menus I believe should be greyed out as that is for when using the TV internal speakers only. The solution suggested else where of unplugging the HDMI, re-plugging and selecting eARC makes to difference. There are two options I’ve not seen mentioned inn other models ’TV sound mode share’ or ‘sound bar mode control’ but switching these on or off doesn't make a difference. At best I’ve improved the output from checking the app audio currently playing fr
My sonos sub is not playing music while connected to my beam.
Hi All, I connected a new Sonos Sub to the beam in my room and the sync went well until I turned on the sub from my app. The buffer is not playing any music, any idea why? Is it related to a defect on the product or my wifi connection?Any help is greatly appreciated.
Can I use a AT-LP60XBT with a Sonos Beam + Sonos One SL sound system?
I’m looking to purchase a wireless record player that can connect to my living room audio system. I have 2 Sonos One SL’s and 1 Sonos Beam. Would the AT-LP60XBT connect to this system via Bluetooth? If not is there a wireless record player I could get that would? Thanks for the help! Take care.
Play 1 used as surrounds with Beam will not work
I am using a Beam and two Sonos Play 1 as surrounds for my TV. They are showing connected as left and right with the Beam. I have even completed the Truetune. All three work great when playing music, but when I watch TV I only get sound from the Beam. I have the volume on the Play 1 turned up on the app but no luck. I have done a factory reset. Not sure what I am missing. Any thoughts.
Sonos Arc Problems
I've just upgraded to the Arc today thanks to the Black Friday deal from the Beam Gen 1 (also have Sub Gen 3 and 2x SL One surrounds) and this Arc sounds terrible! It's thin and somewhat quiet, my surrounds seem massively louder than the arc (I've had to turn them down from +4 to -7 just to balance them) and there's just no punch! My beam Gen 1 seemed much better I'm at such a loss I don't know what to do next. I'm hoping it's just a terrible update as I've swapped between 4.18 and 4.19 I've done the usual retune and this thing is terrible. I'd plug my Beam back in but I've already mounted the new bar and plugged and painted the old screw holes... I guess my next move is to factory reset everything, has that ever worked for anyone? I'm all ears if anyone has any advice?...
I have Beam and 2 ONE SL's for suround speakers. Have trouble with the sonos app on my phone "S10". Trying to set up home theater and I can't get pass the pop-up screen that states select the speaker on the screen that it making the chime. For only thing on the screen is the pop-up message.
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