Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 2,935 Topics
  • 15,770 Replies

2935 Topics

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Murf66Contributor I
asked in Home theater

I changed Arc from Wifi to Wired, is there anything else needed to be done in App?

Topic says it all!

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M
1 year ago
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Robbie.kkContributor I
asked in Home theater

Retro Turnable to ARC and Play1 x 3

Hi everyone, I’ve just purchased a Technics Turntable (1980 model) - I’d like to stream music via a Bluetooth transmitter directly to the Sonos system - has anyone tried tested this with any sucess?

2
AjTrek1
1 year ago
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ugiladContributor I
asked in Home theater

Setting up Sonos ARC with Sony XBR65A8G and Apple TV 4k

I am setting up a Sony XBR65A8G, signal source is Apple TV 4K and using ARC from the TV to the Sonos ARC. The Sonos app reports only stereo PCM. I have tried fiddling with the Sony TV settings, to no avail. Any ideas? someone familiar with XBR65A8G?

2
U
1 year ago
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trevorjohn510Contributor I
asked in Home theater

Pro-Ject T1 Phono SB Turntable and Beam Gen 2 connectability

Can I connect the Pro-Ject T1 Phono SB Turntable to the Beam Gen 2?

2
jgatie
1 year ago
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PnutContributor I
asked in Home theater

Sonos Beam Gen 2 with MM540 Mantle Mount

Hi, Has anyone figured out a way to install Sonos Beam Gen 2 sound bar onto Mantle Mount MM540 pull down TV mount. I got the Sonos Wall mount for beam and tried to hook it up the mount unsuccessfully. Checking with the sonos community to see if anyone had this figured out. Appreciate your help in advance.regards!p

2
O
1 year ago
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Sym4891Contributor I
asked in Home theater

Samsung MU6500 curved 4K TV arc incompatibility

I, up until very recently have had virtually no issues with the arc, sub Gen 3, and dual One SL's. My television is a Samsung MU6500 curved 4K 65" TV. For the past week or 2 it just suddenly stopped working and I have been very disappointed not being able to enjoy my theater system. I have done everything to restarting speakers, reconnecting HDMI's, factory resets and resetting up speaker assignments... the only thing is, the system keeps asking for "set your Samsung TV to "arc" mode" but there is no arc mode in the settings. Never had that prompt before... never had that issue before, it was working previously to this. How do we fix this issue?

2
buzz
1 year ago
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brianhargContributor I
asked in Home theater

mixing old products and new

Sorry for what might be a basic question. I have the ZP100 and ZP80 in my house to do whole house music system for wired speakers through my house. They work great and do not want to update them. I am t thinking about the Arc and stone One speakers for a home theater setup. I have to use the “legacy /old” app for my current system. I assume I can add the Arc. But do I add it using my old app (add equipment) or do I add it using the new app and set it up as a new system?

2
B
1 year ago
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Little_NathContributor I
asked in Home theater

beam + one Sl delay

Hi,  I have a Sonos beam on my TV, it’s work very well i’m very happy with it.Few day ago i bought an Sonos One SL, i group it with my Beam. It’s Work well when play Spotify or radio sound. But when i play Netflix, Youtube, Playstation my Sonos One is directly 2 second late from my Beam.My Beam is connected on internet by an Ethernet cable directly on my rooter I tried to reboot all my stuff, connect/unconnect, looking in App nothing fixe it.In the futur i would like to complet my setup with a second Sonos One Sl for a surrounding sound, but if there is always 2 second offset with my beam is a big problem.Any idea how to keep my One and Beam together ? 

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L
1 year ago
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Maguire245Contributor I
asked in Home theater

Sonos Arc & Sub alone enough for dolby atmos?

Hi all, I recently upgraded to both a new TV, along with my recently purchased sonos arc and sub gen 3 I have had for a few months.My TV is a Philips 65PUS7556/12 65 4K Ultra HD HDR LED TV. It said it has atmos sound along with E-arc hence my decision to buy it. I currently have a SkyQ box connected with premium Netflix plan. I use this for Netflix.The main question I have is, does my current setup enable me to have dolby atmos. Is it absolutely essential to have rear speakers added to my current setup for atmos to be enabled, and will this in turn show up on my sonos app? Can the arc and sub gen 3 give a true atmos experience just by itself? Kind regards. 

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M
1 year ago
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JphoomahalContributor I
posted in Home theater

dolby atmos no longer coming out my arc

I started to watch Disney+ lastnight and realized that my arc was showing stereo pcm and not dolby atmos like it usually does when I watch marvel movies.i started the eternals lastnight and dolby atmos is supported.i thought it was maybe a Disney+ problem but I check on Apple TV and Netflix the same problem.i had my arc for 5 months now it this just happened lastnight.what could the problem be?

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Mr. T
1 year ago
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Steve lewis72Contributor I
asked in Home theater

beam

Hiim building a media wall and wanted to build a recess/ niche to put Sonos beam into , leaving approx 50mm gap all around it will this work ok?

2
S
1 year ago
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MagnContributor I
posted in Home theater

Sonos One issue

Hello. I own both a Sonos One and a Sonos One SL. One of them is in my living room, the other is in my bedroom. I’m having issues with my Sonos One, which is the one in my bedroom. If I’m listening to music on my One SL, and I press the “play/pause” button on my One, it will give me an “error sound” and blink orange 9 out of 10 times. If I have manually connected and played music on it within the last half an hour, it will accept the “play” command, but there will be a buffer of 20-30 seconds before any music is played through the speaker. I have a brand new Asus RT-AC86U router, so wifi connection should not be a problem, also the One in my bedroom is no more than 3-4 meters from my router, with only a wall between them (which doesn’t have anything inside it interfering with the wifi connection). I don’t have the same problem on my One SL. It will play music instantly whenever I press play, and if I’m switching from listening on my One to my One SL (in my living room), it will never g

2
James L.
1 year ago
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MtrobinContributor I
asked in Home theater

Beam Gen 2 attachment to LG C1 will not allow other connections-ie optical as use of any alternative results in 2 second switch back to Beam and disconnection with optical.

Beam Gen 2 attachment to LG C1 will not allow other connections-ie optical as use of any alternative results in 2 second switch back to Beam and disconnection with optical. 

2
M
1 year ago
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Herrman62Contributor I
asked in Home theater

How to update app with new arc location

Hi, I have changed the arc from table top position to wall mount and I want to update this in the app.  but I can’t figure out how to access that info.  Hope someone can help.

2
H
1 year ago
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eboyle82Contributor I
asked in Home theater

help!! samsung frame surround sound setup

I currently have a samsung frame above a fireplace. The wire for this is very well hidden down the side and under the carpet about 3 metres to the samsung one connect box. I’d really like to add some more speakers for films/music to the room and possibly a turntable. My predicament is that I can't start moving sockets etc as the room is wallpapered.I wondered how it would work if I had the following set up:Sonos Amp with HDMI into samsung one connect boxSonos Arc/Beam under TV ( can this connect via Sonos app as the tv one connect box will be connected to the amp? or do I need to directly connect the Soundbar to tv box via HDMI?2 Sonos Play 1 as rear speakers Sonos subwoofer My hope is that the Soundbar doesn't need to be connected with HDMI and can use the amp...but I don't know a great deal about these things so any advice would be  gratefully received

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E
1 year ago
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golfgeek65Contributor I
posted in Home theater

Sonus ARC recently stopped sensing my TV.

I have a Sonos ARC that was prefessionally installed on my LG 65UN8500AUJ about 5 months ago. It worked fine until last week. Then stopped sensing the TV. I have reset it three times and that works until I turn off the TV. Next time I turn the TV on the TV icon is not available on my iPhone App. I have to reset it again. What happened?

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G
1 year ago
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TdragiContributor I
asked in Home theater

How to turn off the Sonos system (Five,one, one sl)

Hey guys! I just bought some products of Sonos. But the only question I have is how the system turn off once we stop using them. It’s automatically? Or I need to do something on the app?  Thank you very much! 

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T
1 year ago
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rcoburnContributor I
asked in Home theater

Symfonisk not showing up as stereo pair/surround option

When had whole system set up, for some reason this Arc wouldnt recognize the two symfonisk (nor would they recognize each other as possible stereo pairs).. so i started totally fresh factory restart, only these three speakers, still nothing, and i can’t figure it out. I do have a unifi set up which i’ve read has issues, but I have an arc with two symfonisk bookshelf in another room and it works fine. Only thing weird I notice is in my routers client list i see the frame speaker called a Play 5, and the bookshelf shows as an Ikea manufacturer rather than Sonos. is there something beyond a factory reset?Thanks 

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R
1 year ago
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heitortsContributor I
asked in Home theater

5.1 Sound on Apps (Arc + Sonos One + Vizio P659-G1 + Roku Ultra 4800R)

Hi folks - I’ve recently purchased a Sonos Arc + two Sonos 1 speakers, and set them up with a Vizio P659-G1, and a Roku Ultra 4800R.One thing I noticed was that the I couldn’t hear the surround speakers very well when watching any content on the Roku. I also noticed that if I played Spotify via the Sonos app I could hear the surround speakers really well, but if I play the Spotify app via the Roku, I’m only getting Stereo PCM sound through it… And whenI play Netflix, or Amazon Prime, I see “Dolby Digital Plus 5.1” on my Sonos app.I started reading some threads here about Roku devices, and encoding, and what not, and I figured it might be easier to just ask a question here.Should the Spotify app on my Roku only output Stereo PCM sound? Or is that a limitation because of Roku or my TV?

2
H
1 year ago
MDWoodland
MDWoodlandContributor I
posted in Home theater

Placement of my new Sonos Arc- I have high ceilings & a TV on a TV stand

I just received my new Sonos Home Theater (Arc, Sub, and 2 ones).  I have an LG 65 OLED C9 that sits on a TV stand, where the stand is in the old school TV niche and the TV spans the front of the niche so that it is flush with the wall.  The bottom of the TV is at 19” and the top of the TV is at 51”.  My seating position is 11' from the TV at about 40” high.  I have 18’ tall 2-story ceilings in this room.  Because of the upward firing speakers I can’t put the arc on the TV stand below the TV, but I could mount it on the front of the TV stand below the TV where it would clear the front of the TV.  If I did that and had the top of the arc 4.5” from the bottom of the TV, the bottom of the arc would only be 10” from the floor.  Alternatively, I could mount the arc above the TV.  If I mount it 5” above the TV, the bottom of the Arc would be at 56”.  Any recommendations are greatly appreciated. 

2
Stanley_4
1 year ago
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SlippersUKContributor II
asked in Home theater

speakers not syncing

Hi I have a Sonos beam, 2 plays and a sub in my room and just recently one of the plays is out of sync with the beam. I have reset the whole system which seemed to do the trick but it’s gone out of sync again, any suggestions please? Thank you 

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Airgetlam
1 year ago
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TMcKenzie5Contributor I
asked in Home theater

Sonos One SL Surround dropping connection

Hi guys,Hoping one of you can help me with an issue I have just ran into.. I currently have a Sonos Arc and two Sonos One SL’s for surround sound. All was working perfectly until one of the SL’s was accidentally unplugged and now my Sonos App can’t find either SL. I have tried everything from switching off and on (as Sonos troubleshoot says) to factory reset of them both. The factory reset works and I am able to add them back to my products, however, as soon as I attempt to set them up as a surround system, they drop connection again and won’t reconnect.I have gone through the above about 8 times now which is incredibly infruriating so any help would br extremely appreciated!

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T
1 year ago
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RekkanContributor I
posted in Home theater

Sonos sub connected, no sound

Connected my sonos beam 2 and sub gen 3 to my tv. Sound plays via beam 2 but sub is not playing sound.  ive tried multiple things, resetting router, connecting play 5 to router with cable, turn all sonos products off and on, connect sub to a different sonos (play 5), it’s still not working. I have submitted diagnostic information 1095816000

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Ken_Griffiths
1 year ago
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Pedro DiazContributor I
posted in Home theater

Sub Gen 3 No Sound

I have a new Sub gen 3, setup was all fine, but NO SOUND comes from it.Diagnostics Number1153778125Need Help

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AjTrek1
1 year ago
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ohsnapimaninjaContributor II
posted in Home theater

Sonos Arc connection is lost on all services

Hi Guys - so I have 2 zones in our Sonos setupTwo play 1’s 1 Arc and 1 subI have Spotify, Pandora, iHeartRadio as services on the system, when I try playing any of these services on my Play 1 pair they play perfectly but when I try to play them on the Arc + sub combination they keep saying ‘Unable to play, connection is lost’. All the devices are on the same Unify / Ubiquiti network. Even when I try to airplay to the arc, it plays the song for a bit then stops as if it’s buffering. I have enabled Static IP for all the Sonos devices. Let me know what else I can do to fix this. Maybe my ARC is faulty?Thanks!

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buzz
1 year ago

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