So I’ve had my Sonos home theater setup for over 10 months using an ARC, 2 Play 5 Gen 2, Sub Gen 2, and Sub Gen 3. I am using a Sonos Boost for my Sonia Network and had been perfect for 10 months but last week got disconnected for no reason, and when tying to reconnect the Play 5 gen 2 pair the setup wizard connecting them to the ARC and subs will time out saying it didn’t connect. When I go to look at my system it will no longer show the Play 5s and it will indicate I have surround speakers hooked to the ARC yet they don’t play any sound and the room with the ARC will show (ARC+Subx2+??) so I remove the surround speakers from the ARC and try to connect again. I have reset all speakers and started from scratch but still cannot get my Play 5s to connect to my ARC as the surrounds. I have had Sonia for over 8 years with no problems and even upgraded my speakers. I have 4 Play 1, 2 Play 5 Gen 2, 1 playbar, 1 ARC, and 2 Subs Gen2.
if anyone knows how to get this fixed and hooked up I would really appreciate your help. I have tried full reset and everything. My wifi is using a TP Link Router but nothing has changed since the initial setup of my ARC system 10 months ago so no clue why all of a sudden it will not connect my Play 5 Gen 2 speakers as my surround speakers.
thank you on advance for the help.