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We have had a Sonos Move in our living room for a few years, and find it responds pretty well to the Alexa wake word - sometimes we have to mute the TV or speak up a little, but it’s rare.We have recently bought an Arc, and inherited a couple of Ones to use as rear surrounds.The Arc is the same distance away from the sofa as the Move (4-5 metres), yet it really struggles to pick up the Alexa wake word. We are having to shout to get it to wait, and then usually having to repeat what we want as it doesn’t hear us. The Ones are about 1.5-2 metres away from the sofa, and we thought maybe we could use them for voice controls. However, it seems as soon as they are added as surrounds, they have their mics disabled (making them pretty much One SLs).Short of buying an Echo Flex to purely use for voice control (and somehow getting it to use the Sonos for all output), is there anything I can do to make the system hear us?Shouting at the TV is not ideal really...
Hello! So I'm having issues with sound lately. Seems like anytime I'm watching a movie the sound is not balanced. When I play YouTube/Spotify sound seems to work fine, but movie apps Netflix/Prime/Vudu/HBO Max require me to blast the volume up and the speech is so damn quiet. Currently watching Indiana Jones on VUDU and the talking is incredibly quiet while the action/music is insanely loud. Sony Bravia 65" TV Sound settings have been disabled and routed to just sound bar settings. In the Sonos app I have applied the speech enhancement and night time modes on/off and tried changing treble/bass to adjust and I can't get anything to balance out. Also lately I have to turn my TV volume up to 70/80 before I can hear clearly and before it was around 15-20 and we could hear perfectly. Running on HDMI eARC into television. Feels like I have to just reset everything, but haven't found a clear guide or suggestion that. Thank you for your assistance!
Hi,I dont usually write in any forum however I was very compelled to state that ever since updating to 15.5 - my sonos arc and gen3 sub has never sounded as good as it does now.Its just superb, for a very long time I kept questioning to myself if the £900 arc and the £700 Sub was worth the cost for lets face it .. meh sound… however the 15.5 update has truly opened up the potential of the system (more so regarding the gen3 sub)>If there is any improvement on top of this (which is me being picky) is that the treble side of things on the arc can do with more clarity and more presence but thats it… I would love oif Sonos keeps the sound profile of the 15.5 update but tweaks it here and there as needed just dont revert it PLEASE! 15.5 Update has even had comments from the family - wow it sounds so much better what did you do .. erm updated it….:-D
I am changing over from a component system to SONOS. I already have a Sonos ARC with Sub (Gen 3) working fine but need to add the ceiling installed and wired Polk Audio RC 80i as surround. From what I have read, the Sonos Amp is what I need next, but the specs say the Amp uses eARC from the TV. The ARC soundbar is already using that eARC from the LG TV. How do I get both to use the same eARC plug? I want to make sure I’m getting the proper product before I buy something that won’t work with my current situation. Also, when I setup the ARC and Sub, it didn’t want to work with the TV and come on when we turn on the TV. To solve that issue, I now leave the ARC and Sub on all the time. Is that the correct way to do things or am I missing something? Thanks in advance.
I have a Sonos ARC which I understand was recently updated to play DTS. My TV is a Vizio PX75-G1 with ARC, not eARC, where Sonos is connected. On Blu Ray and 4k Blu Ray discs the Sonos downgrades to stereo no matter what I try (including setting to TV to Auto, PCM, Bitstream, Dolby Digital). My player is Oppo with audio output set to Auto.
I don’t remember my exact setup, but from my troubleshooting I think this will help some users.Setup is: Samsung A95 TV, AppleTV 4K, Arc, Sub mini, 2x One SL (rear).I had problems with 5.1 sound from Netflix, HBO, etc. when the soundtrack was 5.1. Strangely enough when sound was Atmos everything worked fine.I have done much of the troubleshooting tips, removing surround speakers, disconnect Arc, reset system (speakers), reconnect everything. Configure ntwork. Reset settings on TV. Reconnecting everything in a specific order, new HDMI cables. The lot.In the end, my solution was simple.Solution:Make sure your TV is set to eArc and PassThru for the HDMI to Arc - This is the correct setting.On the AppleTV:When watching something with 5.1 sound:Settings → Video and Sound → Format: Set this to Dolby Digital 5.1When watching something with Atmos:Settings → Video and Sound → Format: Set to Atmos(I have norwegian language, so path might not be correct!)This will hopefully remove the stuttering/
I discovered that my surrounds weren’t playing any movie audio, so I opened up the Sonos app. I don’t really use it often. I think this is the first time I opened it this year. One of my Play:1s showed up as “Not configured”. When I clicked the wrench it said that it didn’t have the right software version or something. I mixed up which one it was on the app so I ended up unplugging the right side speaker (RS) and plugging it back in. Then I saw that one said Play:1 (LS) and the other said Play:1 with nothing. So I factory reset the LS speaker (again due to confusion) and added it back to my surround room. But I saw the same thing.I disconnected the surrounds and got a message again that the Play:1 that I just factory reset wasn’t added to my system, so I added it to my surround room again and then it recognized that both Play:1s were added to the room and asked if I wanted to make them surrounds. I got through the wizard without an issue and now both surrounds are connected; one says P
Hi folks, I’ve recently purchased a new LG TV with eARC audio to my Sonos. That’s working fine. However, I’m half deaf and like to hook up my nice B&W headphones so I can hear the dialogue while the rest of the family listen to the Sonos. Unfortunately, the LG won’t allow me to do this. I’ve tried every conceivable setting and contacted LG. The main issue is the TV can’t walk and chew gum. When the eARC is active it trumps all other settings. There is no way to pair the headphones at the same time via the TV, or by using a Bluetooth transmitter. You can hook up the headphones and listen to the TV audio, sans Sonos, but to make that feature work I have to physically unplug the eARC to my Sonos. I have a great BT transmitter but the TV doesn’t output an optical signal when the eARC is plugged in. My 10 year old LG could do this but not the new one. LG have washed their hands of it and won’t recommend a third party solution. I’m hoping someone has had some luck with an eARC splitter
I have my Sonos Arc and sub hooked up to a TCL television. I have the sub connected to the router with an ethernet cable because I was having issues with that previously but that hasn't been a problem anymore. This morning it has started randomly switching to the TV sound and then it'll switch back to the Sonos. I turned off TV autoplay like I saw somewhere but I don't know what to do since it is still having that problem. I turned it off and on I made sure everything is plugged in. What else can I do? This is really annoying me.
I have two sonos amps that drive outdoor speakers. I want to bring my tv outside and watch a movie. If I buy the beam gen2 and hook the tv arc hdmi to the beam, can I stream the tv audio through the beam to both sonos amps? I don’t care about dolby or surround sound, I just want the tv audio on my outdoor speakers.
Hi, this has been doing my head in. My Sonos app only shows Dolby digital 5.1 for ps5 game audio. I have set the tv to pass through, changed ps5 audio to av receiver and 7.1 ch and have changed the audio priority to dts or Dolby. I have a Samsung q80t and it apparently can’t do lpcm over earc. I should still be able to do Dolby digital plus 7.1, no? Others have confirmed they get 7.1 audio with this set up so it is possible.
I need some help figuring this out. My setup:Arc + Sub (Gen 3) + Era 300sTV: Panasonic plasma (2013) with HDMI ARCBecause of the older TV, I use an HDFury Arcana with a Panasonic UB820 UHD player, Apple TV 4K, and Roku Ultra connected to it with a ROOFULL HDMI switch. I have a Dolby Atmos demo Blu-ray disc that includes a 7.1.4 Test Tones video both in Dolby TrueHD and Dolby Digital Plus. When the video gets to the LFE channel test, the bass tone plays from the Sub like it should, but the pink noise test tones also play from the Arc’s drivers at the same time. The surround speakers remain silent. The combination of tones playing from both the Sub and Arc is much louder compared to when the individual pink noise tones are played through the other channels during the rest of the test video. I get the same result with both the Dolby TrueHD and Dolby Digital Plus settings on the disc. When I play the same 7.1.4 Dolby Atmos test tones video (MP4 file with Dolby Digital Plus audio) from my i
Hi all! I rent at the moment, and I have an Arc + Sub + pair of Era 300’s as surrounds in my current living room. I’m moving to a house at the end of the month, and my new living room is a little odd, and based on my scrubbing of the internet, I have a few questions I’m seeking peer advice from:If I am to mount the surround Era 300’s inverted, should I mount them height-wise closer to the ceiling, or should there be a gap in between the ceiling and the speaker, and if so, how much of a gap should there be? I do watch Atmos movies and listen to Atmos music and am looking to maximize what I can of the experience here I see inverted instructions in the product guide, but am also seeing lots of chatter in other threads that the software doesn’t fully. support inverted mounting yet - what is the extent of what is not supported? Does it not work at all? Does TruePlay just not work when I’m inverted? Does Atmos not work at all when inverted? When do we think full support in software wi
EDIT: I was able to select Dolby Digital after restarting my AppleTV. But I am not able to select Dolby Digital+. Anything I can do to get that option? I recently set-up an Arc Soundbar, Sub (Gen 3) and 2 Era 100 speakers for surround sound. I noticed while watching TV Samsung QN82Q70RAFXZA) that there was no sound from the Era speakers so I checked the TV Sound Settings and for some reason I cannot select Dolby. The only option is PCM. I swear prior to installing the Era speakers that I had it set to Dolby. I double checked the HDMI and it is plugged into the ARC port on the back of my Samsung TV and plugged into the Arc Soundbar. Not sure why I am unable to select Dolby from the TV Sound Settings.Additionally, I checked my AppleTV settings as well since that is primarily what we watch TV and Movies with. What am I missing or doing wrong?Red HDMI plugged into Arc Soundbar.Samsung TV Sound Setting won't let me change to Dolby Digital even though I am plugged into the ARC HDMI port.Sams
Purchased Playbar, Sub, 2 X Play 1’s and a Play 5.Playbar fails to power up. Am told it is not reparable.Wish to replace it with Beam Gen 2.Questions:Is the Beam GEN 2 compatible with the original Sub and Play 1’s for Surround?Can I (or must I) use Sonos Version 2 App for all ORCan I only use Sonos Version 2 App?
We play music in the house all our waking hours. When we do watch TV it’s with the ARC. It switches from music to TV pretty well. However, when we are done with TV and turn it off the music does not resume. If we tell Sonos to play music it will play at the higher TV volume we have set. Any way to “ resume “ after TV?Any way to have a default MUSIC volume ( to go back to when we go from TV back to Music )
Can we please get separate Height controls for the Sonos Arc and the Era 300s? On my setup I would like to keep the Arc height volume at 10 and era 300s at around 5, for me to have the Arc with a noticiable height effect the 300s are overwhelmingly high….they are superior to the Arc in height effects imo so they should have separate controls
Hi. About to move to an apartment with the following layout. the only place the TV can go is circled red and where the couch can go is in blue. I'm concerned about losing one of the surrounds from the era 300s due to one side having no wall at all and extending to the other side of the apartment. Any tips on how to mitigate this when I move? My thought was to place a bookshelf in that area, next to that era 300, so as to create something that sound can bounce off of.
good day everyone.I bought a PlayStation 5 a while ago and I was shocked that the sound is only coming from my LG OLED55C9PLA TV and not from the sonos Beam gen 2 soundbar.I tried setting the sound output to eARC but that didn't help at all.do you have any tips or advice on how to get the sound from my PlayStation 5 through Sonos?Thank You.
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