i have the SONOS ARC and have purchased a pair of SONOS ONE SL’s , my problem is i can only control the volume on the combined speakers with the SONOS App on my phone and my LG remote control will only control the ARC volume on it’s own , i have seen previous posts to access the APP and enter ‘ Separate Stereo Pair ‘ and other but the SONOS app i have downloaded VIA ‘the play store’ does not have any of these features , which seem to be from an older app?
any help appreciated
When grouped with the Arc, the volume on the One SLs will not be linked to the remote. It is possible to add the Ones to the Arc room as surrounds. First, separate the Ones:
https://support.sonos.com/en-us/article/separate-a-stereo-pair
Then add them as surrounds:
https://support.sonos.com/en-us/article/add-surround-speakers-to-a-sonos-home-theater
This sounds like you have the One SL’s as a stereo pair rather than surrounds with the Arc.
In the S2 app, go to the room settings for the One SL’s and select “Remove Stereo Pair”
The One SL’s will be put in separate rooms. Then go the Arc’s room settings and select “Add Surrounds”
When the One SL’s are bonded to the Arc as surrounds, the remote volume will adjust all speakers.
When grouped with the Arc, the volume on the One SLs will not be linked to the remote. It is possible to add the Ones to the Arc room as surrounds. First, separate the Ones:
https://support.sonos.com/en-us/article/separate-a-stereo-pair
Then add them as surrounds:
https://support.sonos.com/en-us/article/add-surround-speakers-to-a-sonos-home-theater
thank you so much for the reply , i really appreciate it…...i will reverse what i have done on the app and report back , good or bad news :)
This sounds like you have the One SL’s as a stereo pair rather than surrounds with the Arc.
In the S2 app, go to the room settings for the One SL’s and select “Remove Stereo Pair”
The One SL’s will be put in separate rooms. Then go the Arc’s room settings and select “Add Surrounds”
When the One SL’s are bonded to the Arc as surrounds, the remote volume will adjust all speakers.
thank you for getting back to me on the issue i really appreciate it , i will repeat the process on the app and get back to you for the update :)
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