Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 2,955 Topics
  • 15,880 Replies

2955 Topics

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LMrcpa123Avid Contributor II
asked in Home theater

sonos one sl making craking nosies

Sonos one sl (only one) making cracking noises while in use. 

3
L
11 months ago
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KatyloveContributor I
asked in Home theater

sonos Beam suddenly not working with LG Thinq tv

Sonos system was working fine then it wasn’t. I had to unplug hdmi cable to allow tv speakers to work, but all lights on the system were working just no sound.

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Airgetlam
5 months ago
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CoCoRinRinContributor I
asked in Home theater

Arc + Moves + Sub?! Do they work together?

We recently purchased the arc and sub which worked and sounded great together.My fiancé then purchased 2 moves and paired those to the arc + sub but app wouldn’t allow the same room so we added them to “family room 2” and ever since then we cannot get all to work together with the Sub, the sub will just mute itself and will need to be removed and readded.  When we ungroup the moves, the sub seems to work fine with the arc. Just wondering if the moves are not meant to be paired in this way? I realize you cannot pair just the moves to the sub but we do have the arc so in theory they should all work together, no?

7
C
1 month ago
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hjsigler1Contributor I
asked in Home theater

Wireless update issues for Play:1 & Sub *when* in surround setup with ARC

Curious if anyone else has seen or heard of similar: For the last several updates I have been unable to successfully install the update to my surround Play:1 speakers or Sub wirelessly.  I am uncertain which update this issue started, but probably before the S2 19.14 version as the first couple times it happened I didn’t realize this would be my new reality.  All my other S2 compatible speakers update without any issues.My surround system consists of an ARC, two Play:1 speakers, and a Gen1 Sub.  Prior to the last two updates, I was only able to update the surrounds & sub by connecting them to my network via ethernet cable.  On wireless update, the update process would return either Error 30 or Error 1013 for these three speakers.What I discovered over the last two updates, 14.19, and 14.20.1, if I remove the Sub and two surround Play:1 speakers from being part of the surround sound setup with the ARC, and instead have them as stand alone or unassigned speakers, then they will updat

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Airgetlam
2 months ago
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joechrContributor II
asked in Home theater

Apple TV Siri Remote (A2854) Mute Not Working + Sonos Playbar

I have a new Apple TV (Wireless Only) that is connected to a Samsung UN43AU8000F TV with an optical cable going to a Sonos Playbar and the mute function does not work (Volume works fine). If I press the mute button, the Playbar will mute for a second and then unmute. What's interesting is the Samsung remote itself does not have a mute button directly, the mute function is pressing on the center of the toggle up/down volume button. I have another Apple TV connected to a higher model Samsung w/ Playbar that has no issue. Any help would be greatly appreciated as I have tried resetting the remote and various other articles I have found on the Sonos & Apple forums.

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Corry P
3 months ago
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4ndr01d3Contributor I
asked in Home theater

My beam disappeared from android app but available on the Mac app

Hey there,My beam is not visible from the android app, but it’s still working, if using the TV the audio comes from it, and if I use the Mac app or group it via the Sonos voice assistant, it connects and plays music.I have unplugged the beam both from the TV and power, but I still have the same issue. I’ve also restarted my phone and nothing.any ideas?

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4
7 months ago
Grymen
GrymenContributor I
asked in Home theater

Beam surround connect to one SL

Hi I have a beam gen2 and 2 one sl set up as surround,  They have been working fine for almost 6 months.One day the beam was gone from the app, so i tried adding it again.And now it shows up but when i try to add the 2 one SL as surround speakers it take some times and always fails, and says there is something wrong with my network, and when that happens the beam and sometimes the 2 one SL do disappears from the app. I have tried resetting the system and my router many times and I'm considering electrical waste soon :-OEverything else works fine in my other rooms  

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Grymen
5 months ago
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olegolegContributor I
asked in Home theater

Sonos system connecting with Optoma projector UHD42

Hi,Do you have any experience how to connect Sonos system with Optoma projector.I have Sonos system: Sonos Beam + Sonos Sub + 2 Sonos One.Projector: Optoma UHD 42I used to play movies from my McBook on my Optoma projector connected via HDMI cable, afterwards I choosed to play the audio from my Sonos system. Nowadays, this option seems not possible.Can you please let me know how can I synchronise those 3 devices: McBook+ Sonos system + Optoma projector. I was really thinking to purchase different projector, which will be more flexible to connect to Sonos system.Thank you in advance for advices or sharing experience. BR, Oleg

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O
4 months ago
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DamoboltonContributor II
asked in Home theater

TV Remote will not Pair with Sonos Beam

Any help greatly appreciated. I have a 2021new OLED LG 55 Tv and the remote will not pair with the Beam.I have had to use the optical connection as the ARC is just not recognised for some bizarre reason.I have tried many times but the remote will not pair with the beam . The only way i can adjust the sound is via the APP.Any help appreciated. Thanks  

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buzz
1 year ago
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User679232Contributor I
asked in Home theater

What can I do if New Sonos product is linked to someone else's email

Today I bought a new Beam Gen 2 Sonos product at Costco and now that I’m trying to set it up it is requesting an e-mail and password that does not belong to me as if someone else linked their e-mail with this hardware. It seems that I won’t be able to fully use my new product if it linked and governed by someone else.

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J
9 months ago
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drtishlvContributor I
asked in Home theater

Sonos Arc keeps getting Disconnected from Samsung Terrace TV

Sonos Arc is connected to Samsung 65inch Terrace TV thru eArc.. When the TV is turned off the Sonos Arc gets diconnected and is not visible to the TV in the settings. I have to unplug the HDMI from the Sonos than plug it back in and the Sonos works again.. What can I do to fix?? 

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Airgetlam
6 months ago
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KradTrixveraContributor I
asked in Home theater

Sonos going in and out during videoplay

Sonos arc been having problems just recently. It would skip every minute or so with a silence and have the sound back on again. It’s very frustrating. I’ve changed channel and submitted a diagnosis. Number is 326850152. Please someone help resolve this issue. 

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controlav
2 years ago
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yngsargeContributor I
asked in Home theater

Beam, 2 x SLs

Hi,My current set up is beam with 2 x SLs behind. i have the beam connected to my LG55SM8600PLA through HDMI arc. Am i thinking my system is 5.0 and why is it showimg PCM 2.0  on my sonos app? Would it be better through optical in?? or do i need to change some settings somewhere?Cheers 

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Y
2 years ago
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dubkieContributor I
asked in Home theater

sonos arc s1 app

I have an older somos amp I want to use as surrounds. Can I use the sonos arc with the s1 app? 

1
Airgetlam
7 months ago
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Aaron83Contributor I
asked in Home theater

media wall

Hi,I need some advice, the joiners have built this media wall. I am planning to buy a Arc, Sub Gen 3, 2x Sonos ONE speakers.My question is can the ARC sit above the TV? Does the sub need to be hardwired to the Arc?  

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G
2 years ago
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APD2512Contributor I
asked in Home theater

LG OLED55C9PLA and Sonos Beam. TV channels audio volumes variable loudness

Above combination has been working successfully for several months until recently. Now experiencing significantly variable audio levels across tv channels from the same satellite feed. When beam removed/powered off and using tv speakers, audio volumes balanced ok. Attach beam and volumes very different. Reset beam and reattached with same results I.e. variable sound levels.Can anyone help please.

2
A
2 years ago
A
adamrtAvid Contributor III
asked in Home theater

i turn the sound up and 2 seconds laters it goes back down

Just started tonight, turn the tv or music up and 2 seconds later it’s back down? No Alexa connected. rebooted system and still a problem. Using a sonos arc, ceiling sonos speakers and a sub any ideas?

2
buzz
1 year ago
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TXTREME28Contributor I
asked in Home theater

Buzzing noise from Beam

WHY IS MY SONOS BEAM MAKING A BUZZING NOISE?? 

1
Airgetlam
2 years ago
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BucklandContributor I
posted in Home theater

Beam not connecting to Samsung - I have read what others have done nothing works

Hi,  If anyone could help that would be amazing, I have a Sonos Beam and the below Samsung series 7 tv.I have put both the tv and the soundbar on the wall, yet the beam has never worked with the tv. If I want to play music from my phone it’s great but from the tv it’s never worked. TV - Samsung UE55TU7000KXXU I have read most of other peoples questions on here, so I have:tried turning everything off, tv, beam and router. With the beam not connected to the HDMI (ARC) for 30 seconds tried turning just the tv off by taking the plug out for 30 seconds checked that it’s plugged into the arc hdmi checked that anynet+ (HDMI-CEC) is on tried changing and turning off and on most of the sound settings in the TVThe tv does one of two things if I chose HDMI Arc or optical as the sound output setting it will make a noise for a split second of what is currently on the tv then jumps back to receiver (HDMI) or it just lets me select optical and no sound comes out of the beam at all.Next the Sonos app,

3
Airgetlam
1 year ago
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NothisispatryckContributor I
asked in Home theater

not getting dolby atmos

Setup: Arc, 2 One SL, sub (gen 3), LG TV Oled65cx, PlayStation 5 I have my PS5 as my go to media source (as well as video games) and it's connected to my tv with an eArc hmdi cable. I then have the exact same cable running from the eArc port on my tv to the Arc. Whenever I watch something (like Dune on disc) I cannot get Dolby Atmos sound. Sonos app tells me I have Multichannel PCM 5.1.Dolby Atmos is enabled on Tv, Digital Sound Out is set to Pass Through, and eArc in enabled. On my PlayStation I have my audio output set to HDMI Device, HDMI type as Av Amplifier, 7.1 channels and Dolby set as a priority    

1
Ken_Griffiths
4 months ago
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zankContributor I
asked in Home theater

how does wired network work?

I was having issues with my Apple tv And arc so I decided to try wiring my arc with Ethernet. Upon doing some googling I found out if I wire the arc it creates its own sonos wireless network to connect the other sonos speakers with instead of relying on my wifi network.  the question I have is in this case do all sonos speakers now use the new sonos wifi created by the arc, or is it that if a sonos is out of reach of the sonos wifi it will still connect to my home wifi ? The reason I ask is that the arc is in my living room, with two ones nearby. No issues there. But I have 3 other ones that are quite far away and I cant imagine them having a stable enough wireless connection to the arc for me to use airplay without issues.  would appreciate some guidance on this. When I go into sonos app and into system info I see all of them now on WM:0

4
Ken_Griffiths
1 year ago
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HenmenContributor I
asked in Home theater

Sonos eARC

Hello I recently got a Sonos ARC and two Sonos one SLs from Costco for a decent price. I have an LG CX OLED screen with EARC compatibility. Is the supplied HDMI cable a 2.1 variant that can handle EARC? I have noticed that playing music sometimes no sound comes out of the surrounds. I also want to use someone's iPhone to do the Sonos tuning.

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H
1 year ago
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Orodriguez831Contributor I
asked in Home theater

Sonos Sub mini

Hello, Does anyone know of an update to add 2 sub minis and pair them to the sonos amps for home theater? 

4
O
3 months ago
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JessealfredoContributor I
asked in Home theater

Sub and Speakers won't configure to my new Arc.

I replaced my Bar with an Arc. Now the sub and speakers won’t configure, I’ve already tried rebooting everything, it didn’t help.

1
Mark P
2 years ago
Zeek78
Zeek78Enthusiast I
asked in Home theater

Arc is frequently losing sound

When I first got my arc for 2 years ago I had a problem. Sometimes the sound just disappeared. After a updated everything was ok. But now after firmware 14.20 this seems to be back. Only difference is that now it is enough to toggle tv on and off. The first time I had to pull the plug. Hopefully a new firmware update will fix this issue soon.  I think there is way to much firmware problems with my sonos system, and I start regretting my latest purchase, two fives and a sub. Her I have problems with trueplay which only works on left speaker and sub 😢 

5
Zeek78
5 months ago

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