Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 24,961 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4586 Topics

F
FUARKFLOContributor I
asked in Home theater

Sonos Era 300 Placement

Hi Community,I'm currently planning my living room and would like to integrate my Sonos surround system. I own 1x Sonos Arc, 1x Sub (3rd Gen), and 2x Sonos Era 300.Due to limited space for my entertainment area, I'm wondering if I can place my Sonos Era 300s as shown in the following photos.My intention was to build a recess in the wall behind the couch so that the Era 300s can face outwards against the wall of the recess and reflect back to the couch. The recess should be about 50-60cm high.Thanks for advance for your inputs. 

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AjTrek1
27 days ago
M
Manu86Contributor I
asked in Home theater

Sonos Ray - Stuttering Audio Optical

Hi,I have the following configuration:Sonos Ray Apple TV 4K Sony TV KD55AG9BAEPLinked with optical cable.THe audio is slightly stuttering during playback of audio dolby digital / atmos, but enough to be completely annoyingThe TV is setted up to output Dolby Digital Plus. No issues detected when playing sources with stereo 2.0 soundsI have tested:Doing the plug/unplung process Setting up the TV to PCM outputNeither fixed the problem

6
Corry P
22 days ago
T
TomasasContributor I
posted in Home theater

sonos Amp as stereo setup with one and one sl speakers

Hello,I have bought Sonos Amp and at the monent I want to use it along with Sonos One and Sonos One Sl speakers as a stereo setup/group.looks line I can only setup these speskers as surrounds which is not what I need.can anyone let me know if this possible and if possible what I am doing wrong.much appreciated! Tom

5
G
2 years ago
S
stratejemContributor I
asked in Home theater

Gen 3 Sub not working

My Gen 3 Sub was working perfectly until about 15 minutes or so ago.Reflects as ‘connected’ in app. Reset modem and then power cycled the sub but still no luck; it just does not have any sound output/drivers do not move when playing heavy bass when I was testing it. Oddly the app was able to detect and connect to it again but there’s still no sound coming out of it.Tried TruePlay and it failed because it was “unable to hear one of my speakers”.System set up is Arc/One x2/Sub.Any help would be most appreciated; my diagnostics number is ***.

3
Ken_Griffiths
6 months ago
S
SteamboatCommonsContributor I
asked in Home theater

Connecting TCL TV to Play 5

I am looking for a solution to connect my TCL Roku TV with my Play 5 and Play 1 speakers in my bar. I do not have a sound bar to use and have a Digital Optical Audio to Analog cable plugged into the TV and Play 5 at the moment. 

5
Airgetlam
2 months ago
J
jgaluContributor II
asked in Home theater

One SL Placement

I want to set up a home theater using an Arc, Sub (Gen 3), One SL (Pair). I understand that the One SL’s are supposed to be behind you but do not have a location to put them behind the viewing area. If I put them on the same front wall as the TV and Arc will the sound profile be the same as putting them in the rear  Thanks Jerry

1
G
3 years ago
A
Alr1996Contributor I
posted in Home theater

beam (gen2) & era 300

Hello! Could you guys help me I have the 300 as sorrounds But I feel like it doesn't sound they way is supposed to sound. I don't know if I have to do something with the settings. I'm in a room I don't know if the 300 it's too much.

2
Corry P
10 months ago
R
Rob23Contributor II
posted in Home theater

Arc, apple and sky Q audio issue

Help needed from the forum please! My set up - Arc, era 300 (x2) as surrounds and a mini sub connected via eARC to LG G£ tv.  When connected and watching TV content via apple 4K I have no sound on Netflix or Prime apps with 5.1 audio content (atmos works fine) when my sky Q box is switched on, resulting in silence….. If I switch sky Q box to standby - all works fine and apple 4K can switch between atmos and 5.1 sound!!! - anything in atmos works fine. Normal TV works fine, all LG apps work fine, SKY Q fine. I have spent weeks and hours trouble shooting and on to technical support from LG, apple and sonos.I was advised the TV to be faulty so I updated the brand new G2 to a G3 and have the exact same problem.This seems to be an input issue with LG tv’s, all is ok and everything works if sky Q in standby mode, if sky Q switched on and idle, I have no audio if the content on the apple tv is 5.1… HELP!!!Thanks

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R
7 months ago
A
Allanhansen2Contributor I
asked in Home theater

Sonos Arc electrical noise and then shutdown

Just bought a Sonos arc and sub refurbished from sonos.com connected to Samsung qled via hdmi arc and original cable. But after 30 min there was a loud pop/crack and then shut down. This happen again after a reboot.  there was also some crackling/static sound once. diagnostic id : 1295034610   

6
Ken_Griffiths
1 year ago
S
Steve lewis72Contributor I
asked in Home theater

beam

Hiim building a media wall and wanted to build a recess/ niche to put Sonos beam into , leaving approx 50mm gap all around it will this work ok?

2
S
2 years ago
K
KromannContributor I
asked in Home theater

Sonos S1 vs. S2

Hi,I have Sonos Connect connected to my active B&O speakers and an active subwoofer (for music only).My TV is connected to the Sonos Playbar.In my kitchen I have two Sonos Play 1 (stereo).I would like a Sonos One SL in my home office.But is this possible?I like to keep the Sonos S1 app. and does not need the extra features that are in the new version.So the question is quite simple, can I integrate a Sonos One SL into my current setup and still use the 'old' app and continue streaming audio to all my devices? Best regards,Kromann

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Rowena B.
3 years ago
C
cdc904Contributor I
posted in Home theater

Fixed Multi Room Connection Issues from TV Audio Output for Sonos Arc & Surround / WiFi Extender

Just a heads up I recently installed Sonos Arc setup with 2x Fives as Surrounds and 2x Subs.  In addition, I installed 2x Sonos Ones for extended audio throughout my home (one in bedroom, one in kitchen).I was experiencing connection drop-out issues on my Sonos Ones whenever playing content from my TV (regardless of input source), and extending the audio beyond my living room surround.The Sonos Ones would drop connection and the audio was very sputtered.This issue would not happen if I played music natively through the Sonos App.  The Sonos Ones worked flawlessly if that was the case.I contacted Sonos Support and they determined the issue to be related to my WiFi extender.  Apparently it’s a known issue that WiFi extenders confuse additional speakers on the network as they attempt to join both the main network and the wifi extender network at the same time, creating connection/audio-drop out issues.I was informed by Sonos Support to change the SSID or WiFi name of my wifi extender. Rea

1
James L.
2 years ago
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Sam1Contributor I
posted in Home theater

Buzzing/Hissing

Diagnostics confirmation number is: 1068596649.Could you please review the diagnostics sent, and advise if it contains anything abnormal that might be causing the hissing noise from the Arc and One SLs.Thank you.

2
S
2 years ago
J
JonasneilsonContributor I
posted in Home theater

Home Cinema Set Up

I’m looking to create a new home cinema, but the screen will not be against a wall so I can’t use a sound bar. I was thinking to 2 Era 300s as rear speakers, a sub and wonder what people would recommend as front speakers on stands or wall mounted? Also, would I also need an Amp as well? Thanks

11
melvimbe
1 year ago
R
RekkanContributor I
posted in Home theater

Sonos sub connected, no sound

Connected my sonos beam 2 and sub gen 3 to my tv. Sound plays via beam 2 but sub is not playing sound.  ive tried multiple things, resetting router, connecting play 5 to router with cable, turn all sonos products off and on, connect sub to a different sonos (play 5), it’s still not working. I have submitted diagnostic information 1095816000

2
Ken_Griffiths
2 years ago
J
jphknoxContributor I
asked in Home theater

Caught in a network update loop

Hey all,I installed two Sonos Ray sound bars on a wifi network named Pace generated by my cable modem. All was working great. Later I installed a mesh wifi network with the name Air, and connected my iPhone to it. When I open the Sonos 2 app, I get the alert of a network issue and tap “let’s fix it.” The next screen says “Your mobile device is connected to Air. Let’s update your Sonos devices to connect to it” (or something similar. So I follow the prompts, but during the process the status keeps saying “Connecting Ray to Pace.” So the app knows the Rays aren’t on Air, the same network my phone is on, and suggests that I change the Rays to connect to Air, but then it during the process it always reconnects to Pace. Any advice on how to fix this? I’ve followed the steps in the support articles and app prompts exactly, and I can’t seem to get the Rays to switch to Air. Thanks!

3
ratty
1 year ago
D
D OranContributor I
asked in Home theater

Beam Connected to MAC using Optical link - connection and volume control

I recently got a Beam as the speaker for my MAC, from which I play both music and Movies.The Beam is connected through the HDMI->TOS cable into a Thunderbolt hub’s SPDIF port.I have two problems, one an annoyance, the other more serious:I can’t control the volume through the MAC volume controls. Only the volume slider on the Sonos S2 Controller app can change the volume. After sitting idle for a while, the Beam reverts to the first item on my Sonos Favorites list and no longer is set to output through the “TV” music source. I have to manually go to the Sonos controller App, right click on the “TV” source, and select “Play Now”Any clue on these two problems?

4
106rallye
3 years ago
J
Joaquin007Contributor I
asked in Home theater

Era and playbase

Are you freaking kidding me that these aren't compatible?

2
106rallye
1 year ago
Q
quixotemiContributor I
posted in Home theater

Arc, Era300, Sub3 setup without ideal seating

Got the Arc, Sub3, and a pair of Era 300's with Sanus stands for Black Friday. Looking for suggestions on best placement. Unfortunately I won't be able to get 'ideal seating' with the room layout. Any other suggestions besides the attached photo? TV is 65" LG C9 wallmounted.Unfortunately I can’t change the furniture layout just because of the door, openings, and windows. I am open to returning the 300’s though if I won’t get much of a benefit without ideal placement.  

11
Q
3 months ago
A
Anastomose73Contributor I
posted in Home theater

sonos arc with Logitech z906

Hi Sonos Community  I recently bought a Lg G2 and today will receive a Sonos Arc. I’m thinking to connect to LG G2 a HDMI eARC splitter with an optical output to connect a Logitech z906. Is it posible to use Sonos arc with Logitech z906 with Lg G2? I have a Nvidia Shield TV Pro connected in HDMI port 1. I use it with Kodi and Seren addon.  Where do I find a compatible HDMI eARC splitter ??many thanks for your help   

1
Corry P
1 year ago
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lacroix3syllContributor I
posted in Home theater

Sonos Beam Not Connecting to VIZIO TV After Using It With Sonos Play 1

Hi all,Recently we had to move the television and unplug everything which included power cord and all my HDMI including ARC. After we this debacle, we had issues connecting the Beam to the TV. I feel like I’ve tried everything that’s been suggested Every time we use our Beam with the Play:1, then turn on the television, the Beam does NOT connect to the television. I’m having to reset the Beam every time I want it to connect to the TV -- this is the ONLY way that it’ll connect to my TV again. I’ve tried going into the Sonos app to do the “TV Setup” again (without resetting), but it never works unless I reset it. The problem that arises through the Sonos app is the inability to “test connection.” The TV HDMI-1/ARC/CEC and the ethernet cable is plugged in with my Beam 24/7, and the TV is able to detect the Sonos Beam, however for whatever reason, I cannot bypass the “test connection” on the Sonos app because CEC Connection is not detected. Needless to say, every time I use my Sonos produc

6
D
2 years ago
K
kkocurContributor I
asked in Home theater

Xiaomi tv box via HDMI splitter and Dolby Atmos

Hellou, I have an older Phillips TV and even that there is an HDMI Arc on the TV, there is no audio playing from my Beam, so my question is following. When I use Xiaomi Mi TV box and connect it to a HDMI splitter to split the signal to two, one for the TV and one for Sonos Beam.Will it work? Will it recognize also the Dolby Atmos? Thank youKarol

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Airgetlam
7 months ago
M
Mat.nickel2Contributor I
asked in Home theater

playbar + era100

is there a solution for combining the playbar with 2 sonos era 100 speakers? Can we synchronize 2 systems, one with the playbar and subwoofer and the other with the 2 Era 100 speakers? And the cherry on the cake, can we have them in surround?

7
Corry P
2 months ago
McCallister
McCallisterTrending Lyricist I
asked in Home theater

Implement AMP integration with ARC.

Hi all,I started renewing my 5.1 system as follows: The AVR Yamaha MusicCast drives as front channels a pair of PROAC Response 3.5 through pre-outs and two Audio Research finals, the central channel always PROAC, the sub and surround Jamo.Now, to simplify use, I thought of replacing the AVR and the central channel with ARC, and the current sub and surround wired with SUB 3th gen and a pair of ONE SLs.Up to here everything works quite well. At this point I bought an AMP with the idea of ​​using it to drive the pair of PROAC 3.5 as front channels but with great surprise and equally disappointment I discover that AMP cannot be integrated with ARC in a 5.1 home theater configuration !!!It seems incredible that this possibility was not foreseen.It would be interesting to understand if the problem is of a hardware nature or simply could be solved with a firmware upgrade. 

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McCallister
1 year ago
J
jaguarikContributor II
asked in Home theater

App Sonos 2 freeze and not work.

Good day.  Purchased Sonos Beam, Subwofer and Sonos One.  Sonos2 application for Samsung Galaxy 10, Android latest version.  Everything is in the common wifi network.  Cannot play music from the device to the speakers.  The application writes ‘Song title’ is no longer available on Samsung 970e .. Please support how to set streaming music from mobile iOS Android to speakers.very Thanks. Miroslav

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J
3 years ago
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