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Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 28,911 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5677 Topics
P
PiiiiiiContributor II
asked in Home theater
room set up atmos music

I have arc sub and 2 era 300. Are well put in the room ? Maybe era 300 too kutch hight? I use for games and Dolby Atmos film and music. Better to use era 100 as surround and use era 300 in another room? And do you suggest to put a second subwoofer?  Thanks in advance ..any suggestion is appreciated 

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Stanley_4
10 days ago
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TaffybillyContributor I
asked in Home theater
sky q and firestick

Soundbar connected too skyq but how can I connect with firestick as well.Firesticki only gets sound from tv speakers. 

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T
10 days ago
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StreckieContributor I
posted in Home theater
verbinden

Wie kann ich Beam SUB Mini one sl verbinden 

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Schlumpf
9 days ago
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Nonok5Contributor I
asked in Home theater
functionalities bug

Hi all,just discovered tonight my LG tv remote was no more controlling the volume on my arc… resync it on lg tv, restarted arc, inactivate lg sync stuff nothing solve it. Thought it was related to my surround (symphonisk) because no more distance option in sonos app, so unpair/repair them no changes. Btw the function vocal improvements (not sure about translation) is also not working anymore…any help from someone facing the same issues?thanksarnaud

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N
8 days ago
kmb23
kmb23Contributor I
posted in Home theater
comment savoir si je diffuse du dolby Atmos? (French)

Bonjour,J’ai un ancien système Home cinéma Sonos : playbar de 2018 + Sub Gen2 + 2 Symfonisk (lumière Ikea) en voie arrière.Ma TV est une OLED65 PhilipsJe viens d’acheter la ARC pour remplacer ma playbar (j’en était parfaitement satisfait mais voulant utiliser mon ACE je n’avais pas le choix.)Raccordement sur une prise HDMI sur le port HDMI2 E-arc 120hz 4kMes téléphones portable sont des Android j’envoie des film via fibre optique avec l’application MY Canal, ou avec une iptv (logo Atmos en bas a droite quand je lance le film)La question est simple : avec le sub Gen 2 et les voies arrières Symfonisk , est ce que je suis en ATMOS ? comment je peux savoir ce que je diffuse en audio exactement ? Moderator Note - Translation by Google:Good morning,I have an old Sonos home cinema system: playbar from 2018 + Sub Gen2 + 2 Symfonisk (Ikea light) in the rear.My TV is a Philips OLED65I just bought the ARC to replace my playbar (I was perfectly satisfied with it but wanting to use my ACE I had no

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Pools-3015
17 days ago
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dblakesterContributor I
asked in Home theater
Connecting Surrounds

I had to factory reset my living room speakers because they all disappeared from the app. I have the Arc and Sub added together but the Era 300s added themselves es to seperate living rooms in the app. How do I get them added to the living room with the Arc and Sub?

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D
19 days ago
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Santdasani
asked in Home theater
SONOS SET UP COMBINATIONS

My Current Set Up: Beam GEN 1 paired with SUB MINI + 2 PLAY 3 (Sorrounds). Question: I am now adding SONOS ERA 300 (1 No) : Is it better to pair the SUB MINI with ERA 300 or just add ERA 300 as a normal speaker and retain the SUBMINI + GEN1 Pairing ?Question: 2 By adding ERA 300 as a normal speaker - will ATMOS experience dilute ? or will it be better if paired with SUB MINI   

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S
15 days ago
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ForumUserContributor I
asked in Home theater
Feature Request: Center Channel Volume and Tuning on Arc

For the love of whatever you hold dear, please implement this feature. We’ve been asking for it for years.  On some movies, the center channel is just too quiet. For example, I’m watching Interstellar on Paramout + via AppleTV. It is showing as multichannel pcm 7.1 on the app. The dialog is coming through at the relative volume of a forum post in a 6pt font in lower case. Everything else is like a 32pt font screed in all-caps. (Which is how I wish I could write this post)Dedicated receivers have had this ability for decades. Stop considering this as a feature beneath you and just give it to us. 😡

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Stanley_4
11 days ago
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dan00123Contributor I
posted in Home theater
TV output to speakers

I purchased a home last year that speakers and volume knobs in each room.  The amp was trash so I upgraded it to a Sonos Amp and everything is perfect.  I also added a Move to my system which is great with the outdoor speakers on the amp.  I have a TV in a shadowbox and I would like to be able to put the volume through the amp and move.  The amp is hardwired way too far away and there isnt enough room in the shadowbox for the arc.  Any suggestions on how I could do this? 

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buzz
10 days ago
RangerDog
RangerDogEnthusiast I
asked in Home theater
TV Autoplay & Ungroup on Autoplay check boxes

New to Sonos. I have a 5.1 setup for my TV and also listen to music in the "TV Room." Everythings seems to be working correctly with my Playbar, Sub and two Play:1 speakers. Just one questions I haven't found directly answered on the forum or in support: There are two check boxes in the controller app room settings: TV Autopay Ungroup on Autoplay Can someone explain in clear English what those boxes do and why I would want to check/uncheck one, the other or both? Thank you!

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E
6 years ago
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StuffuTrending Lyricist I
asked in Home theater
Arc issues with no sound in some apps on Apple TV 4K.

Hii decided to switch my old playbar to an Arc. While impressed with the sound I have issues with some streaming apps doesn’t output any sound at all. It’s now disconnected and I am currently using the TVs built in speakers.The Arc is connected to a Samsung UE55KS8005 to its HDMI ARC port. I mainly use an Apple TV 4K to stream content. Now to the strange part. Some apps, like Netflix and Disney+ is working as expected. As well PlayStation 4 and raspberry pi. But some apps is streaming video but no audio. For instance, a Swedish public tv app SVT Play. A friend has the exact same setup and it works at his place, except the TV that is different.It’s strange because I would believe that the Apple TV outputs audio in the same way for all apps. The only way to get the sound from those apps is through airplay but that’s a workaround I’m not that interested in.Anyone have a clue on how to fix it? I would deeply appreciate a solution to this so that I can enjoy my new Arc. thanks in advance! e

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Paul A
3 years ago
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D OranContributor I
asked in Home theater
Beam Connected to MAC using Optical link - connection and volume control

I recently got a Beam as the speaker for my MAC, from which I play both music and Movies.The Beam is connected through the HDMI->TOS cable into a Thunderbolt hub’s SPDIF port.I have two problems, one an annoyance, the other more serious:I can’t control the volume through the MAC volume controls. Only the volume slider on the Sonos S2 Controller app can change the volume. After sitting idle for a while, the Beam reverts to the first item on my Sonos Favorites list and no longer is set to output through the “TV” music source. I have to manually go to the Sonos controller App, right click on the “TV” source, and select “Play Now”Any clue on these two problems?

4
106rallye
3 years ago
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BelJonesContributor I
asked in Home theater
Connecting Beam without HDMI Arc or Optical

Just bought Beam and unable to connect to TV (LG 43LF510V) as the TV only has one HDMI which is being used for cable and does not have an optical outlet. Do I have any options that don’t involve buying a new TV? Thank you 

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J
3 years ago
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evovContributor I
asked in Home theater
Sonos Arc surround sound.

Hi I have just bought a Sonos Arc and have set it up.  I am now trying to add to older Play 1s as surround sound speakers.  I did it before on an older Beam without issue.  \I have reset both play 1s.  They are flashing green.  But they will not connect.  The app just says “2 compatible Sonos speakers are required…...” any ides? thanks 

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Paul A
3 years ago
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hhariContributor I
asked in Home theater
Wireless Headphones and Playbase: Connect of Optical Audio Splitter?

Hi everyone! I know a version of the headphones to playbar/playbase question has been asked in other forums within this community, but as far as I was able to see, none of the questions discussed use of an optical audio splitter as a potential solution. I am trying to connect wireless headphones (Sennheiser RS 175) to an existing system that includes a Sonos system (Playbase and two Play:1s), a tv (Sony XBR55X900E), and multiple other media connected to the TV (bluray, gaming system, Tivo, etc.). In order to use the headphones at night (instead of the full Sonos system), would I need to invest in a Sonos Connect or would it be possible to use an Optical Audio Splitter (e.g., VIMVIP 3 Way In / Out Digital Toslink Optical Audio Splitter Manual Switch) to direct sound from the TV to either the Sonos system or the headphones? Thank you in advance for any of your suggestions, and happy holidays!

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B
6 years ago
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TrixtaContributor I
asked in Home theater
Fetch TV to Sony Bravia ATV3 TO Beam + Sonos Ones

Hello,I recently bought a Sonos Beam and two Sonos ones as surround speakers.The beam is connected to my Sony Bravia ATV3 via the ARC HDMI port and my Fetch TV is connected via HDMI port 2 If I play YouTube or Netflix straight from Sony TV, I get surround sound via the Sonos. However,  if I try to play the same content now via the Fetch TV device,the content only plays on the beam speaker. There is no surround sound from the Sonos Ones. The Fetch box has dolby 5.1 enabled on its audio settings but doesn't play its content via the TV to sonos in surround.I have also tried to get the Sonos beam connected via the optical connection to the TV but that didn't make any difference. I was told that the HDMI via ARC offers the best sound for the beam /Sonos One.Do you have some advice on how to the Fetch TV box working in surround sound? 

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T
3 years ago
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bramschatsContributor I
asked in Home theater
Sonos Beam connected to TV with HDMI ARC with internet?

Hello, Just a day ago my beam stopped working (could nog connect to internet).   I thought my beam was connected via HDMI and was having internet from the HDMI cable on my TV. Trying to fix this issue kept me busy because I could nog get it fixed using internet over HDMI cable…!  Does the beam connects to HDMI using internet or was it just my wifi connection wich worked when I unplugged the cable… 🙈? Hope someone can solve this case!

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Airgetlam
4 years ago
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chrislaurensonContributor I
asked in Home theater
Beam not connecting to Philips HDMI ARC

Anyone had issues with the Beam not recognising it’s connected to HDMI ARC port on a Philips TV? The Beam recognises it’s connected to a Philips TV. TV recognises it has a Sonos Beam Connected to it. Spent 2 days chatting with Sonos technical so all the usual things have been checked. Making sure Philips Easylink is on. Completely resetting both TV and Beam. Having only the Beam connected to the TV. Etc, etc. All other devices that connect to the TV HDMI ARC have no issues, satellite box, Xbox, PS4 or NAS. Just seems to be the Sonos Beam that can’t recognise it’s connected to a HDMI ARC port. TV is a Philips 55POS9002. Sonos technical have used the standard answer of its an issue with the TV, which hi highly doubt it as every other device has connected without issue. Any ideas?? Thanks Chris

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R
4 years ago
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ALiebleinContributor II
asked in Home theater
How do I connect my Samsung tv to my sonos 1?

Can I connect my samsung smart tv to my sonos one?  How do I do it?

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AjTrek1
4 years ago
M
merakiContributor I
asked in Home theater
Does Sonos beam support channel 13 on 2.4GHz?

Hi team Ever since I changed my 2.4Ghz radio to channel 13 (Yes it is legal in where I live) across all my APs. The Sonos Beam has been unable to associate to to the SSID and de-registered itself from the app…After a factory reset the beam still can’t see the SSID at all during the setup process. As soon as I changed the channel to channel 6. It started working again. My question is - does the Beam support channel 13? If not, Why it doesn’t and is it on the roadmap? Does Sonos radios aware of wireless regulatory domains and will auto geo-comply? Btw channel 13 is a vast more cleaner channel to use. Bonus question - is it normal for the product to deregister itself after offline for a while? This is bad design? Setting it up all over again is not cool.

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ratty
3 years ago
M
Mouli kandregulaContributor I
asked in Home theater
Optical Audio Adaptor with other brand soundbar?

Hello,I want to try connecting Apple TV Optical Out to Samsung Home theatre HDMI ARC using Sonos Optical Audio Adaptor. Does that work?Any Suggestions or alternatives?

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melvimbe
4 years ago
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Mike BatistContributor I
asked in Home theater
DVD naar Beam

Ik heb sinds kort de beam aangeschaftHoe kan ik het geluid van mijn dvd speler ook via de beam krijgen??

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M
3 years ago
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jaguarikContributor II
asked in Home theater
App Sonos 2 freeze and not work.

Good day.  Purchased Sonos Beam, Subwofer and Sonos One.  Sonos2 application for Samsung Galaxy 10, Android latest version.  Everything is in the common wifi network.  Cannot play music from the device to the speakers.  The application writes ‘Song title’ is no longer available on Samsung 970e .. Please support how to set streaming music from mobile iOS Android to speakers.very Thanks. Miroslav

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J
3 years ago
M
Manny1966Contributor I
asked in Home theater
Sonos Arc and Sky Q.

How do i set up the arc with a sky q box ?

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controlav
4 years ago
K
KemskiTrending Lyricist I
asked in Home theater
Volume Control not working with Remote

Hi   Got a play bar and 2 play 1’s as surround sound for my TV.    The volume up has stopped working.    I’ve reconnected it via the app, followed all the prompts and it’s says it’s connected.    The light comes on when turning volume down but not when turning volume up. The lights worked when I reconnected in the app but doesn’t work.    Any ideas? 

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K
4 years ago
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