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Apple TV Siri Remote (A2854) Mute Not Working + Sonos Playbar

  • February 27, 2023
  • 3 replies
  • 435 views

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I have a new Apple TV (Wireless Only) that is connected to a Samsung UN43AU8000F TV with an optical cable going to a Sonos Playbar and the mute function does not work (Volume works fine). If I press the mute button, the Playbar will mute for a second and then unmute. What's interesting is the Samsung remote itself does not have a mute button directly, the mute function is pressing on the center of the toggle up/down volume button. I have another Apple TV connected to a higher model Samsung w/ Playbar that has no issue. Any help would be greatly appreciated as I have tried resetting the remote and various other articles I have found on the Sonos & Apple forums.

Best answer by joechr

@Corry P  Thank you! This was the ticket for me. 

 

 

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3 replies

Corry P
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  • Sonos Staff
  • February 28, 2023

Hi @joechr 

Thanks for your post!

Hopefully, these threads will be of use to you:

I hope this helps.


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  • Author
  • Contributor II
  • Answer
  • February 28, 2023

@Corry P  Thank you! This was the ticket for me. 

 

 


Corry P
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  • Sonos Staff
  • March 1, 2023

Hi @joechr 

Excellent! Thanks for updating the thread!