Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 4,638 Topics
  • 25,274 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4638 Topics

E
edmarriottContributor II
asked in Home theater

Can't set up Ray- no PIN

I am trying to set up a refurbished Ray. I have existing Sonos. The unit is not playing a chime and the PIN and there is no pin code on the back of the unit by the connectors. CS don’t have any further advice. I have done a reset. Please help! thanks. 

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Airgetlam
1 year ago
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Nouméa687Contributor I
posted in Home theater

wifi connection impossible

3 hours with Sonos support . Tried everything (fixed max address, changed wifi channel , unique 2,4 wifi band, ) nothing works . My Sonos arc that used to connect well does not connect anymore help . Desperate ☺️ nicolas 

5
controlav
1 year ago
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Tobias1978Contributor I
asked in Home theater

era 300 placement

I'm considering getting 2 era 300 as rear/atmos for my arc and sub. I can only place them on the side walls above listening position. Any advice on exact placement. One thing that might be a gamechanger is my acoustic ceiling, which is more or less designed to stop sound waves. Will an upside down placement be better in this case?

3
M
1 year ago
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WikojContributor I
asked in Home theater

airplay does not see Sonos Beam 2

The ability to connect via AirPlay disappears (iPhone 12 pro). Only works for a while after connecting Beam to Wi-Fi, then disappears. Is it a faulty Wi-Fi setting or a defect in Sonos Beam? Everything works fine in the Sonos app.Sonos Beam 2 bought 3 days ago. 

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Airgetlam
1 year ago
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shopstewardContributor I
posted in Home theater

DTS HD

I am continually frustrated by the lack of support for DTS HD /MA /X A lot of 4K releases have these audio soundtracks and Not Dolby Atmos and although I have the Sonos Flagship Arc I cannot enjoy these movies at their best because I get a message saying audio not supported which then causes me to choose a lower sounding option can you please provide an update so that I and many other users can enjoy our media at its best kind regards  Roger Stedman  

1
G
1 year ago
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PlexioContributor I
asked in Home theater

Sonos Sub Woofer Not Powering up (GEN 2)

All of a sudden my Sonos sub woofer stopped receiving power.  I literally never had an issue with my Sonos system until this happened.  I’ve read all of the topics about resetting it.  That isn’t the problem.  I need help powering the darn thing back up. What can I do?  Are there any repair shops that can look at this?  I contacted support and they want my sub for a 30% off a new one?!?!!??? Not! 

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Stanley_4
3 months ago
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manoj7429Contributor I
asked in Home theater

How to spot the Fake Sonos Sub 2 or 3 ?

How to spot the Fake Sonos Sub 2 or 3 ? Please help me.I trying to buy the pre owned Sonos Sub Gen 2 for my Arc set up but slightly confused.

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buzz
1 year ago
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MitchellsxEnthusiast II
posted in Home theater

No Atmos from Apple Music app only from Sonos app

Hi All, I've updated my Sonos app to latest firmware and updated by ARC and beam gen 2. I can get atmos to play via sonos app but when using Apple Music app atmos does not appear. I only ever use the Apple Music app to stream music to my speakers, bit disappointing this doesn't work. Am I doing something wrong?

1
G
1 year ago
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AdrianiloContributor I
posted in Home theater

reproduccion de vinilos

Tengo una sonos beam con dos sonos five traseras para cine en casa,  un par de días compré un tocadiscos y lo conecté a las sonos five sin embargo no detecta la entrada en línea, esto se debe a que las tengo configuradas como teatro en casa con la beam ?? Cómo podria realizar esta configuración ??

1
Jamie A
1 year ago
A
Anonymous
asked in Home theater

ray and sl one surround

I can’t connect my Sonos one sl speakers to the ray soundbar as surround sound 

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A
1 year ago
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NaokiContributor I
asked in Home theater

How to connect the 3.5mm audio output jack to the sonos beam gen2

I am using a DELL u2720qm as a monitor and this monitor has only 3.5mm audio output.How to connect the 3.5mm audio output jack to the sonos beam gen2?

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Airgetlam
1 year ago
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FeltanContributor I
asked in Home theater

sonos Playbar and surround

Hi forum I have sonos playbar together with two sonos one sl as rear speakers, as tv speakers. Playbar is connected through a HDMI switch, as my Samsung does not support HDMI pass through.  When I’m watching Apple Tv (hdmi → hdmi switch→ toslink → playbar) it can output Dolby Digital 5.1 when supported shows has that. Sounds excellent btw.  But when I’m watching blu-ray/dvd (sony bdp-s1500 → hdmi → hdmi switch → toslink → playbar) Sonos app only show Stereo PCM regardless of setting I use.  Digital audio output: Auto or PCMBD AUDIO MIX: on or offDolby Digital Compatible output: on or offAudio DRC: auto or on or offDownmix: surround or stereo  Anyone have any suggestions or experience?  

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Brano18
11 months ago
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HeddeRolfContributor I
asked in Home theater

Sonos kills my local network

I have a Jensen Omni mesh LAN. When using Sonos Beam the TV stops and starts searching. The screen becomes unclear. 

3
Corry P
1 year ago
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sbmackaContributor I
asked in Home theater

Distorted bass on Sonos Beam

Bass is distorted at medium volume. Bass on EQ is set at mid point.Have tried with the beam in different physical locations with different inputs. Have connected another Beam I have to the same service/location and it is not distorted.

1
G
1 year ago
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dilq99Contributor I
asked in Home theater

Sonos Sub has stopped working with Playbase

HiI have a Sonos Playbase with Play1 (L+R) stereo pair and a Sonos Sub, I’ve had them since 2017. Recently noticed the sub didn’t appear to be working, although it is powered on and the Sonos setup recognises it as part of the surround sound system, no sound comes out of it.Went through diagnostics technician and they couldn’t see anything wrong. So I tried removing the Sub from the surround setup and added it to a separate pair of Play1(L+R). Success, it worked perfectly. Put it back on the playbase, it is added to the setup, but no sound comes out. Truesound says it can’t hear it either. Playbase recognises it is sending a channel to the sub if I toggle the sub on and off using the switch in the app. Is this a bug with the App or the playbase?Dave

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Corry P
1 year ago
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ProlindoContributor I
asked in Home theater

Combination music and movie space

I currently have 2 - 5’s and a sub that I use for listening to music in one room and a separate TV room for watching movies. I plan on combining all into one room as I don’t listen to music and watch movies at the same time. I would like to incorporate the 2 - 5’s, Sub, and possibly a Ray/Beam/Arc with a new TV. When watching movies all systems would be used, when listening to music the Ray/Beam/Arc would be off (the only reason being, I like certain music LOUD and not sure if a soundbar should be in the mix?? Also not sure what soundbar would pair best with the existing 5’s?Or, should I look for a tv with better sound and use it as the soundbar with the 5’s and Sub? My current TV doesn’t have Bluetooth, but I’m assuming I can connect the 5’s and Sub through that if I forego the soundbar for the tv sound?Also I run everything through a Roku Ultra with most music coming through either Spotify on the Roku or a folder off a local NAS drive. Video comes from apps on the Roku...Netflix, Pri

2
Stanley_4
1 year ago
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dantveitaContributor I
asked in Home theater

Beam (gen2) and The Frame

I have not a concrete issue, but just a feeling that something didnt go well during inital setup of my first Sonos product. So im happy if someone can just confirm the info below:Hi, I just got the Beam (gen2) for my Samsung The Frame (2021), and Im using eARC. I don’t know if I have set the Beam up correctly or not (the manuals online are a little unspecific imo). So I just want to know if everything is correct: 1: When doing the Universal remote setup, the TV didnt recognize the Beam, so I had to type it in. The “power-test” did not work, but the manual online said to just hit yes. So I did. I guess thats correct, because its “always on”?2: The Beam is working; its receiving sound and I can control the volume with my remote. BUT the text to the left on the TV screen does not say Sonos or Beam, but “Receiver HDMI-eARC”, and there is no number to indicate what level the volume is at. Is that the way its meant to be? I have a feeling that somethings off. But could find anything by searc

2
G
1 year ago
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In The CityContributor I
posted in Home theater

TV Remote Won't Work with Sonos Amp and Speakers

Hi,My television in the kitchen is connected to my Sonos amp via HDMI ARC. I have 4 ceiling speakers connected to the amp. We used to be able to control the volume of the TV coming out of the ceiling speakers using the TV remote (TCL 6 Series), as well as with the Sonos app on our phones.  But now, we can only control the volume using the Sonos iphone app. Adjusting the volume through the TV remote only affects the volume on the TV and it doesn’t effect the volume coming out of the 4 ceiling speakers anymore (I.E., the TV remote volume is disconnected from the Sonos Amp).  Does anybody know what could be wrong or have suggestions for help?Thanks,John 

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buzz
1 year ago
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User732302Contributor I
posted in Home theater

Going deeper into Sonos ecosystem for our TV room

 Looking for advice for updating our home theater and music setup after our AVR recently died. I like Sonos convenience and sound, so I’m thinking about not replacing the AVR and instead going deeper into the Sonos ecosystem with an Arc for the TV room (probably shouldn’t really call this a “home theater!”). The room is open on the left to the kitchen, on the right is a patio door. It's about 13 feet from the 65" TV to the opposite wall. In other rooms in the house, I have a Sonos:Move, two Play:5’s, and two Play:3’s.Current setup: Anthem MRX-510 AV receiver that stopped working after nine years and isn’t worth repairing Klipsch Synergy F-30 towers, Synergy C-10 Center (all bought on Woot, not expensive) Klipsch SW-350 subwoofer Two Paradigm CI Elite E65-R in-ceiling speakers over the couch (12 feet from the TV, wall is behind couch). If I bought an Arc, could I use these? Vizio P65-C1 television (vintage 2016) -- will I need a new TV to leverage the features of the Arc? Source

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M
1 year ago
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MythicbeastAvid Contributor II
asked in Home theater

Firestick 4K and Sonos Arc both require an eArc HDMI port, only have 1

Hello,My Arc will be delivered tomorrow. I have a question about connectivity in conjunction with the 4k Firestick. In order for the 4k feature to work the Amazon Firestick must be connected to an Arc/eArc HDMI port. I’ve confirmed this is the case, no 4k on any of the other 4 HDMI ports on my TV (Vizio M75-C1) using the 4k Firestick. My TV has only 1 arc/earc HDMI port.  The SONOS Arc also requires the arc/eArc HDMI port for full functionality. What do I lose if I use the optical-out option? Are there any other connection options.  

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M
1 year ago
K
Kmill527Contributor I
asked in Home theater

Era 300

I have a Beam gen2 paired with a sub gen3. Can I add just one era 300 to this system? Or do I have to buy two?

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106rallye
1 year ago
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MarkjaspiContributor I
asked in Home theater

New Era 300 - single central rear channel

I've heard some YouTube reviewer state that you can use just 1 rear Era 300 Centrally for rear surround effects (Atmos) with Beam Gen 2 or Arc. Is this correct 

3
Airgetlam
1 year ago
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JackThr1ll3rContributor I
asked in Home theater

Sonos Era 300 wall mount positioning

Hello everyone, pre ordered a pair of Era 300 with wall mounts, I want to use them as rear speakers with Arc and Sub. Could you please help me? I’m not a native English speaker so please, understand me if I write something incorrect :)Most of the people have te sofa against the wall, in my case I can leave 50cm to 1m space from wall to the sofa, but I’m so scared to do something wrong. My room is quite big, my sofa height is 1.10m with headrest included. I was thinking to put the speakers above the armrests of the couch (wall mounts), a little over the ear level (this because of the headrest, I think it will “block” the sound somehow) so from 1.10m up, would that be a good thing to do? Over the speakers I’ve got a lot of space, it’s not a problem leaving 60cm above the speakers, same thing with the sides, I can leave 20cm at the sides of the speakers without problem. Then it comes the distance from wall to the couch, I can leave up to 1 meter of space. What would you do if you were me?

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J
5 months ago
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NevenEnthusiast I
posted in Home theater

Which TV?

Hi!Which TV in terms of compatibility is best match for Arc? Thank youNeven

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N
1 year ago
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txRangerContributor I
asked in Home theater

Playbar IR Sensors, Samsung TV and Smart Remote Issue

I have a Samsung TV that sends an IR signal for volume control out to the room. It has worked flawlessly for years, including 3 years in it's current house and set up. About 2 months ago, it stopped working unless I stand up in front of the TV to reflect the IR back to the IR sensor. While sitting, or off to the side, it no longer works. Sonos said that set up was not supported, they only support an IR remote, and that it might work for years and then stop, which it did.Anyone else have a similar setup, have a similar issue and find a solution for it?

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T
1 year ago
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