airplay does not see Sonos Beam 2

  • 28 March 2023
  • 1 reply

The ability to connect via AirPlay disappears (iPhone 12 pro). Only works for a while after connecting Beam to Wi-Fi, then disappears. Is it a faulty Wi-Fi setting or a defect in Sonos Beam? Everything works fine in the Sonos app.

Sonos Beam 2 bought 3 days ago. 


Best answer by Airgetlam 28 March 2023, 16:58

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It’s more likely to be a network issue than anything else, but there’s not enough detail in your post  to give you much more than that. 

I would recommend that you submit a system diagnostic from the Sonos app within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.