Sonos kills my local network

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I have a Jensen Omni mesh LAN. When using Sonos Beam the TV stops and starts searching. The screen becomes unclear.

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Corry PAnswer

Sonos Staff

Hi @HeddeRolf

Welcome to the Sonos Community!

I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

buzz

Grand Maestro

Which model BEAM are you using? Is BEAM wired or wireless? What model TV? Is the TV wired or wireless? How is the TV connected to BEAM? What are you playing on the TV when this issue occurs? Is there an error message on the TV?

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H

HeddeRolfAuthor

Contributor I

The Beam is a Sonos Beam Compact Smart Soundbar. It is wireless and connected to the TV’s ARC-port. There is 2 Sonos One (Gen. 2) as surrounds and a Sonos Sub wireless subwoofer.
The TV-signals come from a wireless Apple TV 4K. It is when I use Apple TV on the typical television apps, not when using YouTube. There is no error message, the TV is hang up and the screen is unclear.

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Corry PAnswer

Sonos Staff

Hi @HeddeRolf

Welcome to the Sonos Community!

I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

Translate

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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