Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 24,962 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4586 Topics

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dmoran15Contributor I
asked in Home theater

Sonos Beam Gen1 and eARC with TCL 55P638K

Hi, I just changed my Sonos Beam from a Samsung TV ( sorry forget the model ) where the Beam worked seamlessly in that I could use Alexa to adjust volume on the TV etc. I moved the Beam to another property on a TCL 55P638K that has eARC. When I connect in the HDMI cable to the eARC port on the TV and then into the Beam and try to do the setup in the app it is telling me it doesn’t see a connection to an eARC port. I did a full reset of the Beam a couple of times and have also tried a Firestick in the eARC port and it is at least showing the pic and TV sound. The cable is the same cable I was using at the other property so I suspect it is not a cable issue although I do need to validate that. That said I’m fairly certain that is not the issue as I literally moved from one location to the other. Any suggestions welcome before I purchase the optical cable to HDMI adaptor and try that method ?Thanks,Dave. 

2
D
3 hours ago
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Guilherme0195Contributor I
asked in Home theater

Playbase not connecting to Wifi

I have a Sonos Playbase that is no longer connecting to Wifi. It only works when connected via Ethernet cable. I have tried via Sonos S2 and S1 apps but it just doesn't create that temporary network or adjusts to my new network (it was previously wired). I have heard some previous discussions about the wifi card failing, but not sure if it is my case or if I'm just doing something wrong. Any way to run a diagnostics? 

1
N
21 hours ago
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Mikey67Contributor I
asked in Home theater

Beam to older aquos sharp 70” arc TV.

My tv is older but has hdmi1 arc connection.  I’m only getting stereo pcm from any source I watch. Hulu firetv apple.  Just tried optical hdmi connector.  Still same.  I was sure it was a tv setting issue but idk.  Help!!

6
Schlumpf
51 minutes ago
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EbbEllisContributor I
asked in Home theater

Arc not working

Hello, my Sonos Arc has stopped working. There is no central connecting light red/green/white and the microphone light is constantly on (white.) Unplugged, re-booted……nothing at all??Thanks

3
jgatie
22 hours ago
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davegdzContributor I
asked in Home theater

Dolby Atmos on Arc via pc

Will dolby atmos work with games and movies from pc->TV output?

3
Airgetlam
13 hours ago
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ajhoerresContributor I
asked in Home theater

Sonos Arc Popping, Loud Blare, Complete loss of functionality

My Sonos Arc, which has been working perfectly in the middle of a show on Netflix had some audio drops, where it would mute for a bit then come back on. Finally tonight, audio dropped then an incredibly loud blaring noise played for a second. After that all functionality was lost and my TV defaulted to using its own speakers. I saw someone say that an update was sent out ~4 months ago that solved this issue. This clearly isn’t the case as this has been a reported issue for over 2 years now. Is there any way to fix this, and does Sonos plan to actually fix this issue?

1
Sotiris C.
1 day ago
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croomeyContributor I
asked in Home theater

Sonos One Gen 2

Hi there will my Sonos One Gen 2 pair connect with the Sonos Ray soundbar? I’m hoping to use them to connect to my TV for surround sound.

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buzz
1 day ago
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Mix00nContributor I
asked in Home theater

Help to a newbie

Hi, I'm a total novice. I'm going to buy a Sonos Beam (Gen 2) and additionally a few Symfonisk speakers. I read on the Internet that they can be used as surround speakers and that's why I had a few questions: - Is it possible to make the symfonisk speakers play continuously, e.g. when I watch something without an atmos track (or also with atmos)? - Is there a limit for additional speakers and can I set their position relative to myself using some equalizer? - Will everything I play on TV be heard by the set I create? - Is it possible to use this set also as a sound source for a Windows PC?

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Airgetlam
1 day ago
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Pilot1012000Contributor I
asked in Home theater

creating a surround group with a beam gen 2 and two era 100 speakers

Just got my Beam Gen 2 and two Era 100 speakers home yesterday, and installed them on out TV.  Obviously, excited about the Plug-and-Pray process I was about to embark on, knowing full well it wouldn't work, but up for the challenge.After 3 hours of constant speaker resets, adding and removing speakers, etc. Etc. - still no surround sound, regardless of the sound source (Dolby atmosphere, etc.)  The speakers go through the process of creating the Surround group, and I get the confirmation in the app (and that great sound to confirm) then when you check the two Era 100 spealers in the System tab in the app, they show as not connected.  No sound, no connection - nothing.I'll close out that I'm not an audio wizard, but I have worked in the IT & AI industry for 30 years, and aside from the app being super not user friendly, I have gone down every rathole there is to resolve, and so far I have a Beam that works, and two expensive book-ends either side of my TV..…Any advice from you Sono

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buzz
2 days ago
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MurasgulAvid Contributor I
asked in Home theater

Bad dolby performance after 16./16.1.1

Anyone else noticing significant difference in Dolby atmos performance since the update 16.1/16.1.1? Before the updates I had amazing sound isolation and sound placement, now everything seems less located at a certain point. I watched gravity (Dolby) and im westen nichts neues on netflix. Before I was so satisfied with the sound but now I can’t follow the objects and sounds moving around me… so disappointing. Also did the Dolby demos on my Xbox. Before I could clearly hear the ball moving behind my head, now not anymore. I didn’t change the location of my speakers. Did true play again but doesn’t change. Before I used to switch off true play and even than it was just amazing. Sonos engineers really give me a headache. I’m really regretting not going for the Samsung soundbar ughhhhhhh

1
Sotiris C.
1 day ago
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Kjell_RuneContributor II
asked in Home theater

samsung tv change to internal speakers

My Samsung Frame (mod QE65LS03RAUXXC, Firmware v. T-MSMDEUC-1420.0) have recently startet to use internal speakers instead of my Sonos Arc. To get the sound through the Arc I have to go to "Input Signal Plus" on the Samsung TV and enable or disable (doesn't matter  which order) a couple of times, and then sound flows through the Arc as normal.. That is until next time I power on the TV. The Arc is connected to eArc HDMI 3 on the Samsung one connect.I’m running ver 16.1.1 78152020 on the Arc.Anyone else encountering this problem?

3
K
23 hours ago
A
arslanelverContributor II
posted in Home theater

sonos beam2 sub mini 2 Era100's vs samsung q990c

hey community, i know it’s an odd question. First of all i have to say i am loving my setup. the only thing i am not feeling 100 percent amazing is beam gen 2 maybe doesnt feel sometimes “full” enough or “expansive” enough for casual tv watching or dialogue for movies. It’s very very clear and clarity is amazing it’s due to size of the bar it feels at times a bit “narrow”. My hunch was wait for the arc gen 2 and either sell my beam gen2 second hand or repurpo in a different room. Having said that i saw samsung q990c system which is a true atmos bar with upfiring bar and rear speaker and it made me question myself a bit. Might sound like i am looking for reassurance and maybe i am :) but i truly love the Sonos system and the flexibility and advantages of modularity of it. I usually watch movies but i also with the quality of system i started to listen to more music in my living room with Era100’s set to Full for music, it’s beautiful.I was just curious if anyone listened to q990c or own

1
AjTrek1
4 days ago
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kevin301Contributor I
asked in Home theater

Sonos Playbar - no sound via optical connection with TV

I have a Sonos Playbar connected to a flatscreen TV (Samsung) via Optical cable, and also connected to a TP-Link router via Ethernet cable (as shown in my included diagram).I essentially have 2 issues:No sound coming out from the Playbar. I checked that the connection is working fine, by connecting the optical cable to another, simpler set of speakers. There is sound output via the second set of speakers. I am unable to configure the Playbar in any way. I can connect to it via my mobile phone, using the TP-Link router as the ‘gateway’.   I first tried downloading the ‘Sonos S2’ app, which stated that the device is incompatible. I then tried downloading the ‘Sonos S1’ app, which insisted that I update the device. However I do not have a wired internet connection at this location.Hoping for some suggestions/guidance on what I might try to do next. I’m at my wits end. Thanks!

7
K
4 days ago
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MkempkenContributor I
asked in Home theater

speakers not connecting

Has anyone had a super random issue with your router via spectrum internet not connecting to your speakers after 4 months of continued use without any changes to the network?

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Corry P
1 day ago
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FixMyTVAudioContributor I
asked in Home theater

Sonos AMP no longer working with Samsung Frame TV (2022)

My Samsung Frame TV is suddenly no longer able to play audio through my Sonos AMP connected via HDMI ARC. It was working fine yesterday and had worked largely without issue for ~2 years.I have a Samsung Frame TV (2022) with the following details:Model Code: QN65LS03BDFXZA Software Version: T-PTMAKUC-1622.4, BT - SI have a Sonos AMP with this info:Sonos OS: S2 Version: 16.1.1 (build 78152020) Hardware Version: 1.24.1.17-1.2I have the Sonos AMP connected to the Samsung TV’s HDMI ARC port (HDMI 3) and have been able to play audio from the TV and a connected Apple TV device without issue for almost 2 years. It was working fine yesterday. Today the TV is no longer recognizing the Sonos AMP as an audio output option and I am limited to the built-in TV Speakers.From the Sonos App on my phone, if I go to the AMP and click on TV Setup, then click Continue, then click Connected to ARC, then click Test connection, I get an error of “CEC not connected.” In troubleshooting, I have noticed that if I

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Corry P
7 hours ago
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NewbieDominik1987Contributor II
asked in Home theater

Sonos Arc + Sonos Amp= no surround?

Hi! I just added AMP (with ceiling speakers) to my ARC and SUB- )previously had a pair one SLs for Surround so know have to set it all up) but am not getting the AMP to work in the surround- it works along when I separate it and play music to it- but then when I pair it back- it says it succesfully is completed, but then nothing comes from the speakers- any help would be great!!

11
N
2 days ago
awagne
awagneContributor I
asked in Home theater

Sonos Amp Device Management

Working on an outdoor deck project and want to blend 2 types of speakers (LG Soundbar & Sonos Outdoor) through Sonos amp, but not sure if the series of HDMI/wiring schematics will work.Attaching a visual of my plan, but was thinking about the following order:TV would run HDMI (Earc) to LG Soundbar HDMI IN LG Soundbar HDMI OUT (ARC) would run to Sonos Amp Sonos Amp would be wired to Sonos Outdoor SpeakersOutcomesWould be able to play audio through all 3 speakers through TV Would be able to play music through Sonos outdoor speakers from phoneThe alternate thought was running 2 separate HDMI lines (one to soundbar and one to Sonos amp), but was thinking that TV might make me choose between HDMI port for sound to come out EITHER soundbar OR Sonos outdoor speakers VS coming through both. 

3
melvimbe
5 days ago
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Nikhil_mContributor I
asked in Home theater

apple tv 4K says not available for ARC

I am trying to connect my Apple tv 4k latest generation to my VU TV already working with the sonos arc.Using the ARC HDMI port on the TV to connect with the sonos arc soundbar and the normal hdmi port to connect apple tv with the VU TV.Apple TV keeps saying haven’t received any response from the television.Will the normal HDMI support this connection, or need a ARC port also for connecting apple TV to sonos soundbar.Any response will be appreciated. ThanksNikhil

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N
7 hours ago
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SkaramungaContributor I
asked in Home theater

Can these speakers work together? (beam, play3 pair, play1 pair)

This would be a total of 5 speaker all working together. Beam, 2x play3’s, 2x play1’s and eventually I’d like to add the sub. I’m getting mixed answers off general web searches. Would these all work together? Currently, ive been running just a pair of play1’s and the beam. Just bought a used play3 to make a pair out of the one I have and this is what inspired my question. As I’d always run the play3 solo in another location. Now I’d like to add them all to the same room! Anyway let me know folks that know more than I regarding Sonos!!! thx

2
S
6 days ago
2
210BamContributor I
asked in Home theater

In wall sonos speakers

I would like too know if I bought 2 pair of in wall Sonos speakers and 1 amp. Could I use a pair for each side left and right and still set up the surround sound off the arc and 2 subs? 

1
Airgetlam
6 days ago
I
ImillsContributor I
asked in Home theater

rear speaker noise

My play 3 rear speakers make a whooshing noise on some programs. Other times they are fine. I have to turn off the rears when some programmes are on

2
I
6 days ago
G
GC3Prominent Collaborator II
posted in Home theater

16.1.1 update not good ...

Woke up to sub not being connected. Hardware update available 16.1.1, typical installation issues occurred. Two total shutdowns and restarts later, all hardware again online showing 16.1.1 but am still being prompted for update available.  

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Airgetlam
6 days ago
A
arslanelverContributor II
asked in Home theater

dolby digital 5.1 + not available on apple tv 4k

Hi everyone!I’m new to sonos world and loving it overall. I did a test on something today which was quite confusing for me. I have sonos beam gen2 + sub mini + 2 era 100’s for surround. I have a 55” lg tv and apple tv 4k connected via hdmi. Sonos beam is connected via earc hdmi port. When i watch netflix on apple tv 4k, ie the gentleman, i get “multichannel pcm 5.1” but if i watch it on lg smart tv’s netflix app i get dolby digital plus 5.1 which i prefer because it’s louder and cleaner for dialogue weirdly. I have earc on, pass through and bitstream set up on tv and on apple tv 4k - i have audio/change format OFF, dolby atmos ON. Even if i turn on Change Format and keep dolby digital 5.1 i have the same on my sonos app “multichannel pcm 5.1”Help :) 

8
Schlumpf
6 days ago
T
ThrashContributor I
posted in Home theater

Hdmi eArc Splitter

Hello! I recently bought an Arc soundbar and i want to get Atmos from my PS5, but I can't. I can get atmos through Fire Tv Stick 4k, but not ps5... I was wondering if this splitter would do the trick. (I can't afford a HD Fury, I'd rather buy a TV) https://a.aliexpress.com/_mKIeoaE

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Schlumpf
5 days ago
J
josefbenjacContributor I
posted in Home theater

Dolby Atmos badge in Mac Sonos App

Would it be possible in the Sonos app for macOS, to display the Dolby Atmos label as it is in the iOS app? I often listen to music while working on my Mac, and play Dolby Atmos songs through the Sonos app via Apple Music. But often there are multiple versions of an album, and I can't tell at a glance which is in Atmos and which is not.  

3
Corry P
4 days ago
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