Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 3,428 Topics
  • 18,618 Replies

3428 Topics

S
SBL4Contributor I
asked in Home theater

Samsung QN85A, AppleTV 4K, DIRECTV Stream, Arc + Beam

Long time fan, first time poster. (And I know it says Bean, not Beam, above. Why can you edit the post and not the question?!) Two (2) Samsung QN85A TVs - one connected to an Arc and another to a Beam (Gen 2). Stream apps through AppleTV 4K (Gen 1), connected using eARC w/ HDMI 2.1 cables.  When using the above with the DIRECTV Stream app, often, very often, there will be no sound when turning everything on, or changing a channel. If I flip around a bit, it eventually corrects itself, but something isn’t right. It should all just work. And it does, albeit insanely inconsistently. See others having similar issues. Any ideas? (Need DIRECTV Stream for to follow my regional sports teams, otherwise I’d dump it.) 

4
Corry P
1 year ago
L
lvjrContributor I
asked in Home theater

Add additional speakers to my Arc

Folks - I read multiple threads about this topic and am so new to SONOS that I didn’t understand a thing. So here I go again and please explain the possibilities:I bought a Sonos Home Theater system Immersive Set with Arc couple of months ago - as y’all know it comes with an Arc + Sub (Gen 3) + a pair of Sonos one smart speakers The way I have them setup in my media room is - Arc is sitting right below/in front of my wall mounted TV, Sub is sitting on the right side of the TV and sonos one pair are setup in the two corners of the room behind me (behind the couch where we watch from) Now I bought another pair of Sonos one smart speakers - Can’t find a way to link them to the Arc so that I can make the system Arc+Sub gen 3+LS+RS (which already exists) + the two new One smart speakers The only way it allows me on the app is to have them created separately as a Studio pair which then don’t link to the arc! If I do a second product grouping Media Room Add on (2 new one speakers) + the origi

2
L
1 year ago
C
Captain KevmanContributor I
asked in Home theater

Grouped Play One audio is skipping when paired with TV Beam (Beam no skip)

I thought I had resolved this a few weeks ago when I moved my network to a brand new. I submitted an error log, confirmation: 1600564697 Associated Product: 10.160.1.127---------------------------------Play:1: BathroomSerial Number: 94-9F-3E-*******Sonos OS: S2Version: 14.4 (build 67127100)Hardware Version: 1.20.1.6-1.1Series ID: A200IP Address: 10.160.1.97WM: 1---------------------------------Play:1: Dining RoomSerial Number: 34-7E-5C-*******Sonos OS: S2Version: 14.4 (build 67127100)Hardware Version: 1.20.1.6-1.2Series ID: A200IP Address: 10.160.1.17WM: 1---------------------------------Beam: Family Room TV <----This is the Beam sourcing the TV audio, it does not skipSerial Number: 48-A6-B8-*******Sonos OS: S2Version: 14.4 (build 67127100)Hardware Version: 1.23.1.10-1.9Series ID: A100IP Address: 10.160.1.135Audio In:WM: 1---------------------------------Play:1: Kitchen. <---- This is the Play One that is grouped and has audio skipping Serial Number: 94-9F-3E-*******Sonos OS: S2V

3
Corry P
1 year ago
B
bcetContributor I
asked in Home theater

Sonos Arc + Sub + Amp can't connect

I’ve got a Sonos Arc connected via hdmi to a Sony TV, with a gen3 sub. No Sonos products in the house are hard wired to network. I’m attempting to pair an amp for rear surrounds, but cannot get the amp to pair. I’ve tried every trouble shooting step I can think of, including factory resetting every piece of sonos equipment on the network, but cannot get them to pair. Is there a specific sequence that these need to be added in?

2
Airgetlam
1 year ago
D
DannyUFCfanContributor II
asked in Home theater

TV not finding Beam via HDMI arc

Hi,bit of a strange problem with my Gen 1 Beam. I don’t see it in my TV inputs list and when I try to connect via the app I get this message - ‘HDMI Arc is not detected. Make sure the HDMI cable is connected to the ARC port and is turned on’. It was connected when I first set it up but dropped its connection. I’m using a good quality 2.1 HDMI cable and have tried another one but the problem persists. This is my second beam and the previous one had the same issue.  So, I’m left wondering if the HDMI ARC port is somehow broken on my TV. My TV is a 2018 LG OLED.  The other only thing I could think of is that the sonos app does drop it’s wifi connection a lot on my phone. But I can’t see that having anything to do with it? The beam and the surround sound speakers I’m using work as intended. I get dolby 5.1 from them, so that’s the main thing. I don’t even know what I’m missing by not having the TV connected via the app, but I’m interested in why it’s not working correctly.  Any ideas for w

8
buzz
1 year ago
lewisc
lewiscHeadliner I
posted in Home theater

Sonos Arc & Amp surround setup

When using a Sonos Arc with Amp as surrounds the app now specifies that the Arc needs to be hardwired to the router (regardless of other hard wired Sonos products / Amp). I can’t remeber if this has always been the case or it’s a new requirement. The thing that I don’t understand is that on our shop demo system, neither the Arc or Amp is wired but is setup (and works) as Arc, surrounds w/ Sonos sub. The only difference is a Boost, can you get around it with a boost.

10
lewisc
1 year ago
thatJohann
thatJohannContributor II
asked in Home theater

About to buy Beam (Gen 2) - question when using LG C1 + PS5 + Xbox Series X

I would be using the Beam (Gen 2) for Apple TV 4K 2021, PS5, Xbox Series X & Switch. Appreciate any help with these questions:On the LG C1, aside from enabling eARC Support, should Digital Sound Output be set to: PCM, Auto or Pass Through? should HDMI Input Audio Format be set to: Bitstream or PCM?On the PS5, should HDMI Device Type be set to: TV, AV Amplifier or Sound Bar? should Audio Format (Priority) be set to: Linear PCM, Dolby or DTS?On the Xbox Series X,should HDMI Audio be set to 7.1 uncompressed or Dolby Atmos for home theater? should Allow passthrough be enabled under additional options?--Lastly, I read there was an issue with the LG CX where the following would happen. On the LG CX, when the Digital Sound Output is set to,Pass Through → incorrect 7.1 ch signal (causing missing channels) Auto → correct 5.1 ch signalDoes this issue persist and does it also affect the LG C1 or only the LG CX?Thanks for your help!

1
G
1 year ago
H
HalHowardContributor I
asked in Home theater

Sonos Five volume won't change with tv controller.

I’m using an LG CX 55” and the TV Remote will change the volume/mute the ARC and Sub but not the Five. Not sure if I set anything up wrong or anything.  

3
melvimbe
1 year ago
K
KAL71Contributor I
asked in Home theater

Sonos Beam no longer connects to Sony Bravia TV

I have a Beam that is connected to a Sony Bravia X900H TV. It runs on Android & it has the latest update installed. I purchased both the TV and Sonos Beam a little over a year ago. Right out of the box I installed everything & connected the Beam to TV HDMI eARC input. Everything worked great and TV & Beam synced perfectly & sound was great! Then, slightly less than a year after purchase the Beam stopped providing TV sound. The Beam still works & provide perfect sound as part of my Sonos multi-room wifi audio system. So I now the speaker is working. It just does not work with my TV anymore. I’ve tied everything. I unplugged both Beam & TV for 30 sec, disconnected all HDMI cables & reconnected everything. Does not work. I tried playing around w/various settings. Nothing. I bought a new HMDI cable, nothing. I bought an optical audio adapter & connected the Sonos to the TV optical audio input, nothing. At this point I am at a loss. I guess the only thing I h

4
T
1 year ago
N
Nicolas78Contributor I
asked in Home theater

sonos beam 2 disconnects from the TV

Hello,Everyday my Sonos beam 2 keeps disconnecting from the TV, I have to plug and unplug the Hdmi cable so it can work again. It's really random, what can I do please ?

2
G
1 year ago
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JPJigglesworthContributor I
asked in Home theater

Occasional Static from Sonos Arc

I’ve had an ARC for a while, but finally got a TV with an eARC port. When playing movies I occasionally hear static coming from the ARC. This seems to happen more often during bass heavy scenes, but that is not always the case. Sometimes it happens when people are just talking. The static seems to be coming from the ARC, and not the surrounds. This happens regardless of what streaming service I use (Netflix, HBO Max, Plex, etc.) I have the following setup:ARC+Sub+RS+LSApple TV 4KSamsung UN75AU8000 I’ve seen others with this issue and have tried the following:Replaced HDMI Cables going to ATV and ARC with higher speed cables (HDMI 2.1) Set eARC output on TV to Pass through, Auto, PCM, etc.  Reset audio/video settings on ATV and started over.  Rebooted the Sonos Updated the Sonos FirmwareIs there anyone who has had this issue occurring with this setup? Is there anything else I can try? The sound is SOOO good, aside from the static, which seems to occur every so often. I have submitted di

5
OldManJam
8 months ago
D
ddiaconu21Contributor I
posted in Home theater

Having issues using PI 4B with a turntable and Sonos Beam 2

 Hello,I’m trying to use the instructions from this Github repo ( https://github.com/basdp/USB-Turntables-to-Sonos-with-RPi/issues ) to connect my Turntable to my Sonos Beam 2.I got a AT-LP120XBT-USB turntable which I connected directly to my Pi 4B via USB.According to arecord I am getting info inside (I can see volume fluctuating), but I get nothing on the speaker.For whatever reason when I open the ip on port 8000, I get nothing on the Server Status.When I tried following this tutorial: https://www.instructables.com/Add-Aux-to-Sonos-Using-Raspberry-Pi/ I got to the mount point part (sometimes I just needed to restart the service for it work)I tried setting the Turntable output to both phono/line.If you have any advice for me, I’d be grateful.Thank you! 

3
Stanley_4
1 year ago
S
San ChoContributor I
posted in Home theater

Sony Bravia switching back to tv speakers with Sonos Arc

Sony Bravia will not stay connected to Sonos Arc. Switches back to TV speakers. Got it to work once by removing all connections, powering down both units then repowering both units and reconnecting all inputs. However when I shut the system down and turned it back on it went back to switching to TV speakers. Can any one help? 

4
S
1 year ago
J
jonesdougeContributor I
asked in Home theater

Connecting Amp to existing Playbar and TV

I replace a Connect Amp with the new Amp and it is set up to play the rear wired surrounds and Sonos Amp but not connected to TV and existing playbar.  anybody know how I can integrate them together? thx

2
106rallye
1 year ago
colinetheridge1
colinetheridge1Contributor II
asked in Home theater

Beam causes my whole system to shut down

It’s random, happens 2-3 days a wek, but the addition of a Beam 2 seems to have created this issue.Hisense U7GBeam 2Apple TV 4KBefore the Beam it never happened.Any ideas? 

2
Corry P
1 year ago
A
Alexomid83Contributor I
asked in Home theater

in wall/amp not connecting with arc

Hello!  i have 4 in-wall speakers (2 in front and 2 in the back of the room) along with an amp and arc.i can’t get all 4 speakers and the arc to play… or what will happen is that the arc will play along with the 2 front speakers- but the back 2 speakers won’t play.  thoughts?? 

2
buzz
1 year ago
M
McShaneyTrending Lyricist I
asked in Home theater

Controlling Arc with Solar Cell Remote

I've had to temporarily connect my Arc via Optical. Does anyone know how to control the volume with the Samsung Solar Cell Remote.?

3
buzz
1 year ago
J
JesperCarlssonContributor I
asked in Home theater

One speaker, two rooms

Hi, I’ve got an Arc, two Sonos one and a sub connected in my home. Sometimes, when I want to listen to music with my child, I feel like the audio is a bit to much. Thus, I would like to be able to play music only using one of the Sonos ones (and perhaps the sub as well). But I can’t figure out how to set it up.   

1
Ken_Griffiths
1 year ago
B
Bennlewis1992Contributor I
asked in Home theater

sonos Arc and Samsung Q90T

Hello, I’ve recently bought a Sonos Arc, but recently the sound keeps cutting in and out on my Tv, I don’t know if it’s the Sonos that’s the problem, my Samsung or my Xbox series X.  I’ve factory reset my Tv and that didn’t help, and also reset my Sonos, and the cut outs still happen.. it only happens with Dolby Atmos.. 

3
G
1 year ago
F
furacaoprProminent Collaborator I
asked in Home theater

Amazon Music Unlimited Dolby Atmos low volume thru Arc

Hi, this is to continue the discussion on the previous topic which was closed.Does anyone has news on this? The issue persists on my system, since the launch of Atmos Music on Sonos & Amazon last December.To reproduce the issue:On Sonos Beam Gen 2 or Sonos Arc with Amazon Music account; Select a Station from Amazon Music that has a mix of Atmos and HD/Ultra HD tracks, e.g., Today's Hits; Start playing and DON'T skip songs (be patient!); If, by chance, the first track is Atmos, it'll play fine; Wait until an Atmos track starts playing after an Ultra HD or HD track; The volume will be so low that you can't barely listen to it; Tap the pause button; Tap the play button; The Atmos track will resume playing at the normal volume; If, by chance, the next track is also Atmos, it'll play fine; Return to step 5 (the issue will always happen).I have opened a ticket with Sonos support in December, but no solution until now 

28
Airgetlam
1 year ago
R
RLB1Contributor I
posted in Home theater

Beam to Receiver

I just wanted to say I connected my beam to a wired AV receiver speaker setup by connecting my XFINITY cable box digital audio toslink output with adapter to HDMI input on the beam. All audio perfectly synced- that’s if you have a cable box with digital audio out.

1
Airgetlam
1 year ago
J
JordanDBrussoContributor I
asked in Home theater

Permanently link One speakers to Arc

Hello, I have seen conversations regarding this topic without resolution.  I have an Arc that plays my TV sound in my living room. I also have two One speakers hooked up to the Arc. I want the One speakers to automatically play anytime the TV or music plays. Is there a way to do this without manually connecting them through the app?  Thank you!

2
ratty
1 year ago
D
DelCGContributor I
asked in Home theater

beam gen 2 connectivity

Hi there. Just bought a Beam gen 2. I want to add some more Sonos. A friend has 2 play 5 gen 1s I can have. Will they work together?

3
D
1 year ago
O
O0steveo0oContributor I
asked in Home theater

Sonos Arc & Samsung QA75QN700 disconnects eARC

Got a Samsung QA75QN700 and Sonos Arc.  Randomally we either loose audio altogether or it keeps switching on and off.  On the TV u can see that audio automatically switches between Receiver (HDMI-ARC) and Receiver (HDMI-eARC).  When no audio its stuck on Receiver (HDMI-eARC).  Seems to have gotten worse in the last week, setting eARC off then back to auto use to fix the problem.  Been an issue right from the start. No other devices plugged in. TV and Sonos running latest firmware.  Using Sonos suplied hdmi cable.  Power cycled TV and Sonos Arc.  Any ideas on how to fix this. 

3
106rallye
1 year ago
J
jeffrey93Contributor I
asked in Home theater

Sonos stops for 1 second and continues on AirPlay 2

Hi, I have an issue with my Sonos Beam + SYMFONISK and AirPlay 2. If I’m playing music through AirPlay 2 from either my iPhone, HomePod mini or iPad both Sonos speakers stop for one second and then continues playing music, this is very irregular. Sometimes it works flawless for an hour, sometimes it skips the music for 1 second every 3 minutesI have tried multiple things. Connected the Beam to ethernet, changed Sonos channels, changed WiFi channels. Restarted and reset all Sonos speakers and router as well. Anything else I can do?

3
Corry P
1 year ago
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