Hello everyone. I purchased a sonos bean gen 2 only 3 months ago and suddenly the speaker stopped working with the TV and only works when I watch Netflix or Amazon Prime. No sound comes out if I'm using any of the tvs apps I even tried connecting a laptop via HDMI but nothing. I reset the speaker and reinstalled it but the problem remains.
Any idea how to fix this before I send it back and ask for a warranty replacement?
Thank you!
Best answer by Corry P
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