Home theater

I setup 2 x Sonos Fives, 1 x Arc and 1 x Sub for the first time on a new WiFi network.I’m using the Sonos 2 app on an apple iPhone X with iOS 13.7.  I couldn’t get the app to find any of the products until I plugged in one of the fives to the Internet access router. With one five connected by cable I was able to set everything up. But as the five was in a different room to the other devices and I want them all in the one room I unplugged and moved the five.  I now can’t find any of the devices. I’ve rebooted the router. Uninstalled and reinstalled the app. Zero. I keep getting an unending “searching for nearby products”.  I’m using Virgin Media’s latest high speed offering.  Any ideas welcome! 

I’m getting random cracklings noises from my sonos beam it’s connected to the tv via hdmi arc and I’ve submitted the diagnostics (935533658) does anyone know how I can fix this?when I pause my sky for a few seconds and press play again it seems to sort itself out

Hi everyone, we have a Sonos beam which is set up to our tv through the arc connection- works fine. Then we have two more Sonos speakers from IKEA- Symfonix. One is the lamp and the other is the bookshelf. They have all been set up and connected to the Sonos S2 app. When I go on the app onto the beam and try and set up surround sound (all speakers are on and connected to WiFi) it says- two compatible speakers are required...  are we doing something wrong? All speakers are connected on the app and so should be compatible? I can’t work out why it won’t work?Thanks in advance, Christy. 

I have a Sonos Playbar and a Sonos One and I was looking to get two Studio Monitors for music production.Is there a way to integrate the Studio Monitors with the Sonos to use in a home audio setting so that I can make the most of my Sonos. I dont currently have an audio interface (though I will be getting one for recording vocal / guitar). If there is anything I would need to purchase to be able to incorporate this as well as how to do so would be so appreciated. tldr: How do I connect Sonos Playbar and Sonos One to studio monitors (and if there is anything that the monitors would need to do so)?

Since yesterday (after a month of working fine), my tv sound cuts out very often. Sound from Spotify works fine Diagnostic: 1139675645

Hi,  i recently bought a Sonos Beam and I’ve been experiencing issues where the speaker will disconnect from my phone and stop playing music.  I’m considering returning my speaker however I want to find out if there are remedial options before doing so ?Thanks in advance. 

HiI have a Beam with two one speakers added to create surround sound. This works fine.Today I bought a 3rd one speaker and added it as a separate speaker. I grouped it with the current living room surround set up. However, I have run into a few issues. The new one speaker does play sound but it keeps breaking up/cutting out. In addition, when I press mute on the sky remote it only mutes the existing surround set up. This is how I discovered the new speaker was cutting out as it plays the TV sound by itself. Any help would be appreciated.

Hi there,Please forgive the spelling above! I am having constant issues with my arc and surround from my SL’s.  I connect it the arc and then the SL’s and there are constant issues. Sometimes they work sometimes they don’t. Then they connect for surround then the app doesn’t recognise them. It’s been a pretty painful experience so far to be honest! Another strange issue is that I can only connect my system when my phone is on the 5G band of my router and the app is on the 2.4G. If my phone is on the 2.4G the same as the Sonos then it’s doesn’t work. I’ve tried connecting one speaker to my router. I’ve tried re setting everything and starting afresh probably 50 times. I’ve read threads and gone through everything on the Sonos help and advice.  Does anyone know how to fix this? All I want is my arc to work with the SL’s as surround!  Very much a first world problem but a frustrating one nonetheless! 

I’ve finally decided to fix /address my connectivity issues with Sonos since we bought the system 2 years ago. It has become bu quest.  We have the surround sound configuration (2 SonosOnes, Sub and Playbar).  They are very rarely connected (fully connected). More often than not I go to the app and it says: (Playbar +Sub+?+LS) —- pick your combination for which speaker shows up as “?”  The Playbar however, NEVER cuts out (so that’s good).  In reviewing this community I learned a Boost would help.  Connected the Boost, issue resolved (for 1 day sadly).  The boost is wired to the router.  Sonos support states that I should move the router closer to the Sonos speakers. Which would require rewriting to move my router downstairs. Router is upstairs In the office and Sonos surround is 1 floor down (maybe 50 feet if that).  There has to be a solution to this. Maybe another Boost (to create a WiFi mesh??). 

Is there any method to connect/synch up my Sonos Beam to my Bose Soundlink 2 so they are synched up and can both play TV/Pandora????

12 x Sonos One SL speakers split into two levels, 7 on one level and 5 on the other.  I set them up as one single system and somehow now they are split into two separate systems with 2 separate playlists?  How can I combine them back into a single system without having to factory reset each speaker I want to join back into the main system?  They are installed in hard to reach spots.

Hi a newbie here and to Sonos. I recently, last week, took delivery of an arc, sub gen 3 and two ones.On music and 5.1 they sound fantastic, I am very impressed…..BUT listening to Jack Ryan with Atmos, there are regular clicks, three at a time….there does not seem to be much atmos content to test out the system. TV has ARC but not EARC, The fire TV shows atmos. Any suggestions welcome 

Hi all,Just wanted to share recent observation. For about a year Ive had a playbar, sub and several ones around my home property for a while. The playbar was ethernet hard wired into wifi router, all other sonos kit with wifi enabled. The tri-band (2.4/5x2) wifi router is ASUS (configured as a simple Access Point) ethernet connected into a business grade VDSL2 broadband modem, which also is where DHCP is enabled. Everything worked fine.An arc was added a couple of days ago. From that point, started to get real issues with internet / home network e.g. very slow, random internet connectivity, wifi drop outs, even every few seconds, from all devices, both wired and wireless. First reaction was either modem or router issues, spent several days trying all the usual checks, changes, even rebuilt the entire network from factory resets. No change at all. The router syslog reported a very large number of what looked like conflict issues. By chance I disconnected the play

Have just puchased a sonos beam purely for TV improved audio. How do I connect through a hdml port on my tv without the app. The app will not download through my i-phone. 

Ik heb sinds kort de beam aangeschaftHoe kan ik het geluid van mijn dvd speler ook via de beam krijgen??

I have a Samsung QE65Q7FNA TV and a Sonos Arc soundbar. When connected via HDMI-ARC it works for a while but then the soundbar stops being the audio output and the TV reverts to its speaker.  If I use optical connection instead this doesn’t happen but then cannot control the volume with the Samsung remote because it is not an IR remote.  From what I’ve read in other threads, this is a known issue for certain Samsung TVs and the Sonos Arc. Does anyone have any updates or suggestions?

I recently got a Beam as the speaker for my MAC, from which I play both music and Movies.The Beam is connected through the HDMI->TOS cable into a Thunderbolt hub’s SPDIF port.I have two problems, one an annoyance, the other more serious:I can’t control the volume through the MAC volume controls. Only the volume slider on the Sonos S2 Controller app can change the volume. After sitting idle for a while, the Beam reverts to the first item on my Sonos Favorites list and no longer is set to output through the “TV” music source. I have to manually go to the Sonos controller App, right click on the “TV” source, and select “Play Now”Any clue on these two problems?

I have 4 Sonos One SL speakers in my house.  For the previous 11 months, everything has worked great.  Starting last month we can only see all the speakers on my android phone and the app on my Imac.  My wife is not able to see or control any of the speakers on her android phone.  We have uninstalled the app and reinstalled the app on her phone.  I have unplugged and restarted all of the speakers. Any ideas?

My Sonia beam tv audio regularly cuts out with my Samsung tv. Diagnostic number is  

Having serious trouble with PS4 audio delay. Philips Hue Tv with Sonos Beam and two One surround speakers. Virgin TV box is fine - it connects to TV via HDMI and is always in syncPS4 is only in sync if it runs PCM and that’s only just, on Dolby its miles off with the picture ahead of the sound so no way of fixing it.AV amp has no issues syncing the two so the issue is a Sonos one… at this point in time having tried every combination of cables, optical and HDMI, it is not possible to have Dolby out of my PS4 and it be in sync, which is extremely annoying as I watch Prime/ Netflix and Disney+ through the PS4 and Game quite a bit. Right now I would like to send it all back but I rather stupidly believed the hype and thought it would actually work so threw the boxes away.Anyone want £790 of stereo PCM speakers? Not me… How do I get a refund - this is junk. 

Hello,I recently bought a Sonos Beam and two Sonos ones as surround speakers.The beam is connected to my Sony Bravia ATV3 via the ARC HDMI port and my Fetch TV is connected via HDMI port 2 If I play YouTube or Netflix straight from Sony TV, I get surround sound via the Sonos. However,  if I try to play the same content now via the Fetch TV device,the content only plays on the beam speaker. There is no surround sound from the Sonos Ones. The Fetch box has dolby 5.1 enabled on its audio settings but doesn't play its content via the TV to sonos in surround.I have also tried to get the Sonos beam connected via the optical connection to the TV but that didn't make any difference. I was told that the HDMI via ARC offers the best sound for the beam /Sonos One.Do you have some advice on how to the Fetch TV box working in surround sound? 

Hey guys, how are you?Please tell me that there is a solution for Audio delayed, on my SONOS BEAM + TCL 50DP648.The audio is always behind the picture.This is my first SONOS, I liked it a lot, I don't want to return it.But the delayed audio problem bothers me a lot. researching here and there, I arrived at this item to solve.Can you tell me if this will really solve it?I found this item: https://www.amazon.co.uk/Proster-Digital-Converter-Dolby-AC3-Bi-directional/dp/B07JBWW5PB/ref=sr_1_1?dchild=1&keywords=PROZOR+Digital+Coaxial+to+Optical+SPDIF+Toslink+Converter+Supp

I replaced my Bar with an Arc. Now the sub and speakers won’t configure, I’ve already tried rebooting everything, it didn’t help.

Hello, I’ve recently upgraded to a new Sony Atmos eARC HDMI capable TV and Sonos Arc but am not getting the Atmos logo in Now Playing? TV is Atmos ready, Disney+ identifies output from TV app as Atmos, Sonos Arc is connected to eARC HDMI output, TV settings show eARC is active and outputting DD+ audio. I’m stumped. Any help greatly appreciated please. 

Hi AllAfter shelling out good money for the Arc, I thought I would attempt to save some money on the wall mount (Yes I realise that is ridiculous tight after spending 800 quid on a soundbar) I therefore purchased a third party wall mount for less than half the price of the official mount. I wasn't actually aware that the “Official” mount uses magnets to “sense” when it is wall mounted. So now I have my sonos looking beautiful and sounding great, but I have a niggling feeling that there is some additional EQ adjustment that ideally needs to be done to lower the bass resonance. Sonos support has confirmed that the official wall mount will adjust the EQ once it “Senses” the magnets in the mount, but I cant get any more information than that. No one at sonos appears to be willing to give me more info, I appreciate that they want people to buy the “Official” mount, but forcing people to buy proprietary mounting kits is a bit of a pain.