Home theater

Never posted on a form before so let’s see how this goes. We have a Sonos Ray with an optical output but the Samsung Smart Monitor only has a HDMI ARC. I’ve bought an audio converter and tried every possible combination and setting that I think is possible but it’s still not working. Suggestions welcome 

Salve, volevo sapere come devo settare  il mio impianto? Possiedo una Sonos arc, due era 300, e un sub Gen4. I bassi sulla sound bar come devono stare?

Hi everyone, my playbar in the living room has just started making a high pitched noise and I can hear it fluctuate depending on certain sounds on a tv show. How do I fix this as this is a older playbar 

J'ai un setup avec une arc et deux one sl et j'aimerais avoir deux era 100 chaque côté de ma tv pour une meilleur ambiance. Est-ce que cela fonctionne pour la tv et pour avoir un meilleur rendu de la musique via l'application sonos? Moderator Edit: Google Translate- I have a setup with one arc and two one sl and I would like to have two era 100s on each side of my tv for a better atmosphere. Does this work for TV and to have better music rendering via the Sonos application?

radio plays on Sonos. the sound on the TV suddenly disappears 

I have 2 similar TV setups and both experience minor lip sync delays when watching any TV via Apple TV 4K (black box), e.g. Netflix   When I watch using the LG TV’s inbuilt apps, e.g. Netflix, they’re no delays.I have used SONOS and Apple TV for many years but don’t recall the delay being so noticeable.I have read many comments about this issue and have tried everything I have come across.  Does anyone know how to fix this problem?NotesAll firmware and software on all devices is up-to-date Audio sync settings have been run on SONOS app, LG TV and Apple TV, including the Apple TV sound calibration and SONOS trueplay. all lip sync settings are set to Zero, however, I need a setting below zero to sync the sound.  Primary TV System:LG TV model: OLED65B8STB Apple TV 4K (iOS 18.2) Sonos: all connected via WIFI (wifi 270mbps)Arc Ultra connect to ARC HDMI port on TV Sub 4 2 x Onethank you in advance to anyone that responds to this post.

When I first turn on my television, the Arc Ultra sounds “choppy” (for lack of a better word).  If I happen to look at YouTube, for instance, the sound is terrible, it happens every time I turn it on.    Once i tune in to a show that has Dolby Atmos, it corrects itself. . . Sounds great.. .and then works fine for anything t I watch afterwards.  I’d like to fix it, if possible.   I use Apple TV 4K, Samsung Q90R (2019).  Thanks in advance.

Is there a feature that allows you to mute playbar but keep surround sound? Looking for a way to watch a football, baseball, hockey, football game without having to hear the annoying commentators or announcers. Would like to peacefully watch game with only the stadium noise audible. I know many other surround sound systems have this option, does Sonos?

Hi, can anyone walk me through the process of setting up my new Arc with my 2x Play 1 for surround sound? I can’t see the Arc in the s1 app and I can’t see the play 1’s in the new Sonos app. Any help greatly appreciated, I just assumed this would all work together but it’s a bit of a mess! thanks Rich

My Sonos ARC will not lower the volume.  I have a Samsung MU800 D and the Sonos Arc has sound limit at 1% and tv limit at 1 and is still too loud.    I have set eq settings to minus level as well.  I also reboot the Sonos Arc by turning power off/on.  Nothing fixes the fact the volume is too loud. 

Beam (Gen 2) recently stopped connecting with TV. When I try and reconnect, it says there is another home theatre device that must be disconnected from the TV. Only the Beam is attached by HDMI, there is an RF aerial and that's it.Bluetooth headphones and TV remote are the only other connections to the TV.TV is a Sharp Aquos TVE-19G.Any ideas welcome: I tried Sonos chat, which suggested a few things most of which I’d already tried (rebooting both devices, e.g.) and it has failed three times to pass me to a real person.Thanks,AB

I have a Bluetooth turntable that i wish to try connect to my existing Beam. Was thinking of making this connection using the Beam’s supplied optical adapter, connected to a Bluetooth adapter’s optical port. The Beam,s HDMI port is listening for an ARC feed; just wondering if the above will work.  

At present, I have the following products, in one room, presently consisting of two groups that was I believe bonded remotely by Sonos. The main purpose is for Home Theater purposes. I am currently able to maintain full fidelity including Atmos I have, presented by relevant “group” _group 1_____1 arc ultra ( connected via e-arc- into tv) ETHERNET 2 era 300 ( rear surround )  (½ ETHERNET)1 gen 4 sub (Ethernet)__group 2_________1 Sonos amp (connected wirelessly) (ETHERNET)2 era 100 ( surround )2 wired floor speakers (beside tv)1 gen 4 sub (ETHERNET)___group 3____ 2 era 300 stereo pair. (ETHERNET) I purchased another amp because I thought it might be necessary for full fidelity to add the 300s as stereo but I wasn’t able to add it into the app I just had to pair them as a stereo set. I purchased $300 of cable to experiment if things are better and Sonos can bond all three groups… But I don’t know I am so frustrated at Sonos support, I just spent money because I couldn’t get consistent ans

I have a Beam and 2 Play1 speakers that I had setup as surrounds and noticed one speaker was not firing.I ended up resetting both Play1 speakers, with everything seemingly working. These were added to the Family Room group. (Same as the Beam) In the app they showed as being in group Family Room1 and Family Room2.I then added these as surrounds to my Beam, again all seemed to work fine. Upon checking the setup via my Beam they did not show, however there was an option to remove the surrounds, when I clicked on this option  the speakers showed as being disconnected!So I removed them, and performed another reset of both speakers. However, now neither on them will connect to my wifi. The setup seems to work perfectly, all tone sound and completion notices happened. It is the final step where the system tries to add them to my network that fails every time!I'm about 3 hours in sodding around trying to get these to connect with no luck. The app is driving me insane too, as I have to force cl

Every time i go to tv the volume control on the playbar just goes away? I hate Sonos 

No TV Involved at all. No HDMI, I have a Project CD player plugged into Sonos Amp. Thats all.The following remote controls the CD player using IR. When I go to train the AMP to use the volume control buttons it does not recognise the buttone presses (but it does recognise that it is an unrecognised remote to begin with  Does the SONOS amp not have the ability to register some IR codes?

i have an arc ultra with with an old subwoofer. Can I pair the old subwoofer with the sub gen 4 in my home theater?

best new oled tv to use with playbar, sub and amp for surrounds 

I just got a new Insignia Fire TV and I cannot get the remote to connect to my Sonos Ray sound bar. I’ve connected the Ray to Fire TV remote before, so I don’t know why this won’t work. I haven’t gotten anywhere with support through Sonos or Insignia. 

When will the arc wall mount be back in stock on the website? I have a free Arc wall mount code that i want to use. Please help i don't want my code to expire.

I have an Arc Ultra, Sub 4 and Amp connected to ceiling speakers. What is the best way to connect The arc ultra and amp to each other? Wired or wireless? If wired, do you run an earc hdmi from tv to arc ultra and tv to amp? Then, is it better to group the arc/sub to amp or is it better to add the amp as surrounds in the same arc/sub group? Finally when I was exploring and started to add the amp as surrounds to the arc, I got a notification that doing so would stop the amp speakers from playing analog sound. What, if any, negative impact will that create? Thanks in advance. 

Same issue as below, still reproducible 👇Please check this topic What's laughable is that a 1000€ soundbar isn't capable of decoding a mono signal, and what's even more laughable is that 2 years after the problem was reported, it still hasn't been fixed.

Cannot get optical input to work tried another optical cable still same 

I have a Sonos Arc, Subwoofer and Amp for my theater room (it already had built-in surround speakers thus the Amp).  Arc and Amp are both wired.I also have: Play5 Gen 2 (wireless)Play 5 gen 2 wiredOlder Amp (wired)Port (actually arrives tomorrow; could do wired or wireless)2 ERA 300s (obvs wireless)Various Sonos Ones, Play 1s and (all wireless)Play 3 (wireless, of course) I currently have Wireless disabled on all of the Sonos devices, so there should be no SonosNet running.Occasionally my Play 3 in my office will drop audio for a few seconds.  Kind of annoying.My Unifi network (of course) has two Access points and multiple SSIDs for various reasons.  One SSID is dual band, the other is 2.4ghz only.Would my Sonos devices on Wifi be better served if they were forced to the SSID that was 2.4ghz only?  I see some on the 2.45 and others on the 5ghz.  The Play 3 in the office that often drops is on the 5ghz.Or should I re-enable wifi on the hardwired devices and unplug ethernet from all but

I just purchased an Arc Ultra, 1 Amp, and a Sub 4.  I also have a pair of in-ceiling 3rd party rear channel surrounds. Can I use the same Amp for the Sub 4 and the 3rd party rear channel surrounds?