Hello, I’m wondering if this is the expected behavior for changing the surround level slider while listening to Apple Music in Atmos through the Sonos app on an Arc Ultra + Era 300 surround setup. When adjusting the slider, only the volume of the Era 300 outer-facing side drivers get louder/quieter; the inner-facing rear drivers do not have any audible volume change. In essence I can’t actually adjust the volume of the surrounds completely, as half of the surround drivers are at a fixed volume. I also want to clarify that I’m not referring to the height drivers — those are affected by the height slider as expected.
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Hey
When adjusting the slider, only the volume of the Era 300 outer-facing side drivers get louder/quieter; the inner-facing rear drivers do not have any audible volume change.
Just to be clear, are you talking about the Music Level slider setting under Sonos Arc Ultra → Surround Audio ?
Our internal documentation does not include specific details in regards to the drivers of the Sonos Era 300 and how they behave in adjustments of the above mentioned slider.
Personally, I believe this is the intended behavior, the inner drivers are much quieter than others because they are facing the listener and the ideal sitting position and are closer to it.
Let me know and I’ll try to get an answer with specifics for you.
I hope this helps.
Hey
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