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Home theater

Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,177 Topics
  • 31,734 Replies
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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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6177 Topics
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GrifthContributor I
asked in Home theater
two tv connected to the same sonos speakers

I have two tv’s in the same room. One tv is connected to a (Sonos Arc+Sub+ 2 Sonos SL +Sonos Five).If I get another sound bar, like either another Sonos Arc or a beam. Will it be possible to connect my second tv to the new sound bar but with the same surround system I already have (Sub+ 2Sonos SL + Sonos Five)?

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buzz
3 years ago
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gregduchonContributor I
posted in Home theater
Spontaneous squeaky, screeching noise at full volume. Sounded like my sonos was possessed

I was listening to music at about 10% of full volume when all of the sudden the music paused mid-song and then a few seconds later out of nowhere came this horrible screechy/scratch noise. The noise was at full volume even though I was listening just moments before and a low volume.  It sounded like a demon had possessed my system.  I have a a paired set of first gen sonos ones, a single sonos five, and a sonos arc.  This happened while listening on the paired ones and sonos five grouped. Diagnostic info sent: 191715886

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buzz
3 years ago
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Nathan168Contributor I
asked in Home theater
sonos beam loses connection to samsung tv 55”UE55MU6470

Set up Sonos beam to Samsung tv 21/07/22after initial setup all was fine until around three to hours of being setup whilst watching YouTube all of a sudden it made a buzzing noise over the audio.played music through the speakers with no interference switched back to tv and the buzzing continued only solution was to power cycle both tv and the beam and everything was fine.today 23/07/21 after playing music then switching to tv it had totally lost connection and again only solution was to power off and on tv and Sonos beam.after this did some digging about and discovered the it could be HDMI CEC interferenceSo I went to the system settings on the tv and turned off the anynet+HDMI CEC,this knocked the sound off bit when turned this back on it came straight back to life.I am running the beam alongside a play:1 and a move and all get along famously just using the Sonos S2 app to control them.the problem is clearly a HDMI handshake between beam and tv (it is connected via HDMI arc as per ins

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3 years ago
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PhayburnsrContributor I
posted in Home theater
Playbar connection to wifi

I live in an apartment bldg. with community WiFi.  I am unable to connect my Playbar to the WiFi.  So I punched a mobile wwfi/router to alleviate this problem, but I still cannot connect.  Please help.Thanks Paul

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Stanley_4
3 years ago
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paulscondrenContributor I
posted in Home theater
Sonos Sub dissapearing from network

Hi. I have a Sonos beam and a Gen 3 Sub. The Sub regularly (daily) disappears from the system. The beam still works fine and is in the App, but the Sub has vanished (system setup in the app shows ‘Beam +?’)Only solution seems to be a factory reset of the sub and then reintroduce it to the system. Not ideal and yesterday I couldn't get it back at all and after a faff I now have the sub but no beam :)Soooooo. My culprit I think is Sky Q interfering maybe. Ive tried both 5G and 2.4G frequencies and the same thing still happens.I’m thinking of going down the powerline route and putting a network cable into the sub and maybe the beam too. Has anyone tried this? thanks.Paul  

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T
3 years ago
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srosvoldContributor II
asked in Home theater
Arc stopped working on Samsung TV

It was working fine and then just stopped working two nights ago. I have an older Samsung smart TV. I have tried changing HDMI cables, turning Anynet on and off, disconnecting the ARC power and HDMI, re-connecting them and nothing seems to work.

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3 years ago
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bndallas82Contributor I
asked in Home theater
Hooking up Arc

I have an old 2016 Sony LCD that I will be attaching my Arc to. My tv doesn't have an eArc but it does have an Arc hdmi port. Would there be any difference in quality hooking the Arc using the optical adapter as compared to hooking it up via the Arc hdmi? I would like to use that last hdmi for an Xbox.

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3 years ago
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Mark HuddlestonTrending Lyricist I
asked in Home theater
Beam IR sensor stops working

I purchased a Beam a few weeks ago. I absolutely love it but twice now I’ve had to power cycle it to get the IR sensor working again. Randomly it will stop responding to Sky Q remote when streaming music. Tried all the usual - batteries in remote, making sure IR sensor isn’t blocked, re-pairing etc. A power cycle is the only thing that works instantly without having to alter any other settings. It’s so frustrating and annoying. I have read other posts about this but they seem to be a few years old. Anyone else experiencing this still, any fixes etc?? I’ve got the latest software installed. TIA

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3 years ago
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RcarnesContributor I
posted in Home theater
Beam Volume Too Low

I have a Beam connected via HDMI ARC to a Vizio TV. Recently the volume on the Beam has to be turned almost all the way up to get a normal volume level I can hear. This is an issue with all streaming apps on Roku and also tried on Fire Stick and same issue with it. Anyone know what the issue could be?

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3 years ago
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ItsMeCarlosContributor I
posted in Home theater
New Sonos Arc

I bought my Arc yesterday and set it up. All went well. Later that evening the app would no longer connect the soundbar and it would say to check the internet. Internet is fine and all my devices connect without a problem. Tried reconnecting via the app multiple times with no luck. Did a reset this morning and now I can’t connect to it still and no sound. Support is closed on weekends. I’m very frustrated that this expensive device doesn’t work as it should. Any suggestions? I have a cable router that you cannot make any changes to, but works fine with all my 30+ devices at home.

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buzz
3 years ago
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KarmaBikerContributor I
asked in Home theater
Arc SL and Sony A8H - No sound

I have an A8H that works with ARC on my Denon 4300, just put a an Arc SL in place as I’m moving the Denon to a dedicated theater.  I’ve unplugged everything but the ARC from the A8H and have yet to hear any sound out of the Arc via the TV ( I did proof of life with Spotify), every time I get to the testing phase the Arc says “Audi System Not Connected”.  I switched from my HDMI cables to the ones that come with the Sonos, I’ve powered everything off and unplugged, called Sonos support who walked me thru the same things I had already done and suggested I call Sony (that was a short call when I mentioned the Denon works on arc like a champ).Arc and TV are connected to WiFi, WiFi is Ubiquiti networks. Any Ideas?

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3 years ago
Jasvans
JasvansAvid Contributor I
posted in Home theater
Sonos Setup Videos

I request , can anyone please share Sonos official product Setup videos so that I can see them and learn them or sometimes I can share to my team members. For example today one of my team member installing Surround setup - Arc + SL + SUB , but he is not able to do it properly and he is facing lot of network issues, so do we have any videos ??    

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ratty
3 years ago
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vicsasoContributor I
posted in Home theater
No audio on Sonos Arc paired with Samsung AU8000 (2021 model)

I have my Sonos Arc connected to the Samsung UA65AU8000KXXM (2021 Crystal UHD). My sources are: native Netflix TV app and the new Apple TV 4K. I’ve read about “sound cutting in/out with Arc + Samsung TV”, but this is slightly different. The problem: intermittently no audio from the Arc at the START of the movie (either playing from TV Netflix app or Apple TV Netflix/Disney apps). Sometimes the audio comes on after 10-30secs. Sometimes it doesn’t at all, and I need to exit the movie, try some other movies and after 2-3 tries, it works. But once the audio comes on, I’ll have no issues for the rest of the movie (except for once, that I can accept).  Settings on the TV appear to be correct (eARC, Passthrough, Atmos) - and when it works, the Sonos S2 App does display “Dolby Atmos”.  I called Samsung Tech Support and they very quickly pointed the problem to Sonos. I’m talking to Sonos Tech Support right now but am curious if anyone here sees a similar problem?

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3 years ago
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msmeeveContributor I
posted in Home theater
Sonos cuts in and out, frequently wont connect

This system worked fine for years, but the last year or so it has been unbearable. It cuts out all of the time arbitrarily. We have a Connect which I thought was supposed to mitigate  this sort of thing. Diagnostic report: 1555219827

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Xander P
3 years ago