Home theater

Hi everyone, through an HDMI switch connected to AMP, I stream content from different sources to the TV, ps4, intel NUC 7th generation, satellite decoder and more.When I use Netflix on the NUC, even though 5.1 audio is enabled in the PC audio settings, the PCM stereo audio format icon appears in the smartphone Sonos app.One would think there might be an audio driver issue however if I connect the PC to the ARC, the data stream is recognized correctly and the PCM 5.1 icon appears on the app.Could this be an AMP firmware issue?Thanks

Hi, I have a sonos arc and one symfonisk frame and am trying to add the symfonisk as a speaker to the sonos arc. I have both added in the app.  But when searching for surround speakers in the app for sonos arc, symfonisk does not show up. My question is if this is possible, and can I connect one frame to the soundbar arc or is it important to have two frames? Alternatively is it possible to have a frame and another device from the sonos group connected? Thank you with regards, Ondrej

Hi all, how have folks connected their sound bars to a projector? Afraid I’m flying a little blind without an HDMI cable or Bluetooth option.

I was very excited to get my Sub Mini and try it out.  It showed up on my app to add.  I added it as was instructed but it will not show up in the app.  I have chatted with Sonos and spoke to a live person.  Completed multiple factory re-sets of my playbar and sub mini.  Tried starting whole new system.  Factory reset  my whole Wi-Fi mesh system.  Tried Ethernet to connect as well.   The sub mini is showing on my network as connected to the same network as my play bar.  The app says it is connected but it just does not show up to be added to my play bar.   I really love Sonos but this has really been frustrating and making me rethink adding to the system.  Any help would be great.

I have a Beam 2 connected to a Samsung TU8000 series TV via eARC and is my sole speaker for sound. The TV signal is from a DirecTV Mini Genie but via a Orei HDMI Splitter/Extender system. The Mini Genie is set to 1080i and 1080P. I have a choice of sending to the TV:1080P, 2CH Audio 1080P, Dolby/DTS5.1 1080P, HD Audio 1080i, 2CH Audio 1080i, HD AudioSince the Beam 2 is providing the sound for my Samsung TV what would be the best signal to send to it?

I am buying a second hand Sonos arc, and want to see if it is legit. Here is the serial numberA100 2203CY ********************* Mod edit: removed serial - identifying information

Having noticed the sonos beam 2 volume cannot go louder after it is turned on. However, after a while it can go louder. What is the problem?

Bought a new Arc to upgrade from my Playbar in main TV room. Have used my Xbox with the Playbar setup and LG C8 OLED TV for a while now. With the Playbar, each time I’d play a game or stream a program supporting Atmos, I’d get visual confirmation on the TV that both Dolby Atmos and Dolby Vision were active. Since setting up the new Arc, I have two issues. BTW, the Arc is connected to the TV’s HDMI ARC port. Sound is great.Now, though, when I start up a favorite Xbox game (2K21 Golf) I no longer get confirmation that Dolby Atmos is active. Same is true for streaming. Not really a big deal for a game like this one, just found it unusual that the Arc made Atmos go away. I still see the confirmation that Dolby Vision is active, which has nothing to do with the Arc, of course. So, first question is, does anyone have an idea why this would be the new normal for the Arc? Sonos say that Atmos is supported on ARC.The second issue may or may not be an Arc issue other than the fact that the Arc (

My Samsung smart remote controls the volume of the speakers just fine, but when I turn off the TV the system is still powered on. Is there a way to shut off the system when the tv is turned off? 

I have my TV with Arc, sub and front Sonos, but want to use my in ceiling speakers as rear surround sound via a Sonos Amp, but it will not let me do this, for reasons that make no sense at all. Any ideas?

Hi I have a sonos Arc and 2 Sonos one SL as surrounds  The app says its playing stereo pcm and in the settings that the arc is receiving stereo 2.0 However, I'm running a brand new 55 inch LG oled TV and the arc is connected via a eARC hdmi cable. The app shows that the audio is set to surround and the rear speakers are working. But when I stream dolby atmos from Disney plus the app still says its receiving stereo So ... I have connected it properly, I'm streaming dolby atmos, the TV is running the audio out correctly to the arc sound bar, the rear speakers are connected correctly, the app shows the sound mode is set to surround,  but on the about my system and the player on the app it says clearly its running stereo pcm… How do I get this set up to run atmos?!?! 

Sonos Arc gives no sound with DTS Surround 1.0All other formats working fine, but I have a few high quality movies with mono DTS soundtracks, which just give silence. App says it’s receiving DTS Surround 1.0 but no sound from speaker.Running Plex on NVidia Sheild, eArc connection.

I have read similar loss of sound when a loud noise occurs when either watching TV or from a movie. The sound will go out for about 10-15 seconds, then return to normal. I have the Sonos Amp and plugged in with an HDMI cord to the Sony TV. 

Can sonos ikea Symfonisk use together with sonos one sl at the same time?  I have Sonos arc and sub mini as well.  I can only group sonos arc, sub mini and sonos one sl but can’t add symfonisk as well.Any way I can group all these together?

Hi, I currently own the Sonos Play 1 speakers but now want to add a sound bar that will tie in with them.  I’m very limited for space and would prefer the absolute least amount of cables for connecting my sound bar to the tv.  Can anyone recommend the easiet/cleanest sound bar option that I can connect to the rest of my system.  Looking to mount it on the wall right under the TV.thanks for your help.

Set-Up: Panasonic GZ1000, Sonos Arc, Arcana, PS5, Nintendo Switch, Sony Blu-Ray UBP-700 I recently (and frankly, stupidly) bought an Arcana to pass through audio to my Sonos Arc in an effort to get full access to DTS capabilities. I was originally using a HDMI splitter for blu-ray, PS5 and Nintendo. But the Arcana didn’t like that. So now I have PS5 and Nintendo going straight to TV and Blu-ray passing through Arcana. (Bye-bye PS5 DTS) One of the benefits (loosely termed) of the Arcana is that it can relay TV sound through the port back to the Sonos. This worked in theory…but not consistently. Sometimes no audio. Sometimes only worked once i loaded up native Netflix app. If I go straight to PS5, no audio. But if I reset TV, load up Netflix, then switch to PS5 channel, I get audio. Clearly a handshake issue between the TV and the Sonos through the Arcana.  Essentially meaning I had to remove TV audio from the situation completely, and now I have TV audio going straight to the Sonos and

I have a Sonos play bar 2 x Sonos one. And a Sonos sub. The sub is showing as connected but not playing. I have been through several resets. I have removed all components and reinstalled. I have reset the wifi. Still no luck  Can anyone help please  

Hi Allwondering if anybody else has the same issue with the Feintech VAX04101A? i have just got the full Arc HT setup and from the off included the VAX04101A as my 2017 LG OLED cannot support Dolby True HD. It works great in that I get full Atmos, however I cannot get auto switching if I puts to work. I have a ATV 4K and Sky Q currently and even though I have the remote to switch inputs on the VAX04101A, it’s a little bit annoying.  Has anybody else managed to get auto switching to work when turning on different I put devices?the Manual does say it may not work as expected, but I feel like it should be able to do this if all devices have CEC enabled?!Thanks All!

Hi all, just received and setup Beam Gen 2 with my SONY - BRAVIA KD43XH9196BU TV. Everything is setup correctly, HDMI via eARC port. When playing ATMOS content from Netflix or other apps, I’m also seeing ATMOS appear on the Sonos app when playing this content. The sound is very impressive from the front perspective, it’s wide and detailed. However, I don’t get a sense of any virtual sound from around me, side or to the back. Just curious to know what I should be expecting from a virtual surround sound perspective. The website claims “Dolby Atmos maps sounds in space for a 3D effect so you experience planes as if they're flying overhead, hear footsteps moving across the room, and feel the score surround you.” However, I don’t feel like I experience any of that, just very good quality sound from the front only.CheersShane

Hi all,New owner of Sonos Beam Gen 2 and loving it.  However I have a small problem and would like suggestions on the best way to solve it.I have a Media Player connected via HDMI to my Sony X90J TV and the Sonos via the eARC Port.  And, all works just fine.My problem is that selecting eARC for an output on the TV negates the digial (toslink) output on the TV meaning I now have no where to connect my headphones.So what is the solution, without costing an arm and a leg.  Looked at the Orei HDA-912 but that does not output via the digital or analog outputs with passthrough selected. HDA-927 looks like it might be OK so I don’t have to enable eARC on the TV.  But the equivalent FeinTech VAX01202 suggests it does not work with Sonos.Any other solutions greatly appreciated.TIA 

All…I just purchased a Samsung QN85B QLED 75” tv. I have an Arc with One surrounds and a sub. When they are the only thing connected to the TV via HDMI to the ARC port, it works perfectly. If I try to connect my DirecTv box or my PlayStation 4, it drops my SONOS system out and goes to TV speakers. This is incredibly frustrating and SAMSUNG has been 0 help. Anybody have any words of wisdom??

I’ve been having this issue quite a bit lately only on movies. EQ bass level is at 6 and sub audio level is a 7. Any idea what causes the popping?

Looking for help with my Sonos Sub.  We have a beam/sub combo for our home theater setup.  These have been working fine for a couple years.  Recently the sub just stopped working. Nothing changed except some back  end network changes. I’ve completed removed the sub from our network, did a hard reset (holding the button while powering on) and re-added to our network after resetting all network devices.   The sub is found but the app is not able to connect it to our beam. It just sits in the app saying “Not Connected” and we aren’t able to connect it.Any help that can be given?

i have the SONOS ARC and have purchased a pair of SONOS ONE SL’s  , my problem is i can only control the volume on the combined speakers with the SONOS App on my phone and my LG remote control will only control the ARC volume on it’s own , i have seen previous posts to access the APP and enter ‘ Separate Stereo Pair ‘ and other but the SONOS app i have downloaded VIA ‘the play store’ does not have any of these features , which seem to be from an older app?any help appreciated

After some opinions.  I currently have lounge set up with Beam gen 1 - sub gen 2 - 2x One SL’s for rears.  I have been gifted 2 x sonance ceiling speakers.  I will buy the amp to drive these but not sure where to go with it.    Shall a bond the amp to the beam and use the ceiling speakers as rears or lose the beam and use the amp and ceilings as fronts then bond the  sub and one SLs as rears creating a 4.1 system with phantom front.