Home theater

Sonos Sub gen 3 not updating and hence unable to add to home theater system - arc and surrounds era 100, what seems to be the problem?  

I have an existing home theater system ( Sonos arc sound bar along with my Sonos 5 as surround sound. I want to increase the punch on my sound. Can I integrate the Sonos amp to my system and so how will I connect it correctly??

I have a samsung s90d oled with nintendo switch 2 and ps5 pro connected to sonos beam gen 2, 2 play ones, and gen 3 sub. When I connect my ps5 with surround sound and enable linear pcm on ps5, I only get linear stereo on my sonos app. When I select atmos I get full surround and atmos on app. Whether in game or in settings menu.On my nintendo switch 2 I get linear pcm 5.1 on the app while playing in game. In audio settings menu and audio output test the switch doesn't detect it 5.1. It says i have stereo, but when i play test tones it plays sound through all 5.1 channels but app and switch show stereo pcm during this. I have earc on, auto mode and pass through selected on my TV, as well as hdmi-cec on. I do use nice quality hdmi cables.  I've power cycled and unplugged replugged it all. I have read sonos may not get along well with some samsung tv, is that my issue? Thank you for any help

cannot connect Sonos playbar wirelessly with new sky hub router. it connects with Ethernet but then cannot establish Wi-Fi connection. I have factory reset the playbar, and Apple Music plays through playbar via Sonos 2 app. I have reset router and altered security protocol and even tried it via sky WiFi extension hub upstairs but cannot achieve a WiFi connection. Any other suggestions please 

Recently after updates on both SONOS and WebOS I started experiencing problems with playing content  over eARC.what happens is that DolbyAtmos or 5.1 shows do not use all speakers on ARC and content especially  dialogues are muffled.i need to change to PCM to have a decent sound quality but then no Atmos or 5.1.My setup: ARC, 2xEra 300 and Sub gen 3TV LG C1 WebOS 6.5.1-35Settings:HMDI Bitstream, eARC ON, Pass Through, SIMPLINK ONTroubleshooting: reset to factory settings both TV and Sonos system, unplugged from power both, contacted Sonos and shared logs few times, nothing.only solution which works for now is to unplug eARC, plug in to Optical disable eARC and SIMPLINK, play the content for a while and then re-plug eARC mainly for Dolby Atmos content.usually works for few days and then same problem occurs. no idea whether it’s an issue with TV or Sonos.any ideas or help? many thanks   

Hi Team,Already have read almost every forum post and tried every trick from completely reinstalling all my Sonos devices till completely redesigning my wireless.Iam using a arc with a sub and just replaced my Sonos Play 1 surrounds with 2 ERA 300 devices.The problem is they keep losing there connection in the surround enviroment and i don't get it why. There is not a real error but sometimes after 30 minutes and sometimes within 3 minutes the ERA300 speakers disappear in the app and I cannot get them back.I tried reseting them, unplug and plug the cable again.Also set my wifi to only use 2.4ghz, 5ghz, disabled things like client loadbalacing, band steering, added fixed IP addresses etc etc.. but iam pretty lost now.Iam at the point of returning them because my play 1 were always working fine but for some reason its not possible to get a steady connection with the ERA300’s...(EDIT) added my play 1’s again..but they disappear now as well.. so not sure if its me / the app/ my wifi setup

I have an amp and Ace headphones. The amp is connected to my Samsung laser projector through hdmi arc and my headphones through Bluetooth. Whenever I select the audio output to Bluetooth it selects it for a second and the the amp recapture the audio selection

Hi Team,Already have read almost every forum post and tried every trick from completely reinstalling all my Sonos devices till completely redesigning my wireless.Iam using a arc with a sub and just replaced my Sonos Play 1 surrounds with 2 ERA 300 devices.The problem is they keep losing there connection in the surround enviroment and i don't get it why. There is not a real error but sometimes after 30 minutes and sometimes within 3 minutes the ERA300 speakers disappear in the app and I cannot get them back.I tried reseting them, unplug and plug the cable again.Also set my wifi to only use 2.4ghz, 5ghz, disabled things like client loadbalacing, band steering, added fixed IP addresses etc etc.. but iam pretty lost now.Iam add the point of returning them because my play 1 were always working fine but for some reason its not possible to get a steady connection with the ERA300’s...(EDIT) added my play 1’s again..but they disappear now as well.. so not sure if its me / the app/ my wifi setup

Hi ForumI am considering buying and Arc ultra soundbar to replace my Sonos playbar (optical connection only) I plan to keep my sub and 2xsonos 1s connected as a sound system in the room with the TVMy panasonic TV TX55EZ952B (2018) has an HDMI ARC portSo my first question is will this be a suitable connection to the HDMI eARC port on the Arc ultra soundbar?My second question is will there be limitations of connecting Sonos Arc ultra to an HDMI ARC port (after some limited research I cant find out if the port on the panasonic is HDMI 2.1 either it just says ARC)I have heard there are compatibility issues between Sonos and Panasonic is this true?😯 Thanks in Advance

 I just bought both a new TV LG OLED G4 and a Sonos Beam. When I try to paid the Sonos to the tv via the app, even though the Beam is connected to the tv via HDMI eARC, it says that TV speakers not connected and I can’t get my Sonos beam to work. The TV does recognize that the soundbar is connected, tho.

Sono Arc ultra avec 2 Sonos Era 300.dès que j'utilise avec la TV, ou boîtier TV les deux Sonos Era saccade, ou lag. c'est insupportable ce problème. Modification du modérateur : Google Translate- Sono Arc ultra avec 2 Sonos Era 300.Dès que j'utilise les deux Sonos Era avec la télé ou le décodeur, j'ai des saccades ou des ralentissements. Elles sont positionnées à côté de moi abAvec le wifi en face dans la même pièce. Ce problème est insupportable surtout avec un système à ce prix.

I want to connect my PC to sonos ray through wifi or ethernet, I could not find any tutorials on how to do it

SO I have an Ultra Arc, 2 rear ERA300’s and Sub.My question is, Sonos doesn’t support DTS:X so what happens when you play DTS:X content?  

We recently purchased Polk wired speakers for our outdoor patio setup, but when we try to play sound from the tv through the speakers, the sounds comes out glitchy and cutting out. How do we get this to stop and get sound without the glitchiness. When we play music through the speakers from our Spotify or Sonos app we do not have any issues with the sound.  The sound has been run out of the tv via HDMI and optical cable, into the house and down to the basement where it is then connected to the amp. 

Beam Gen 1 connected to HDMI2, eARC port.2x One SLs setup as surroundUsing official sonos HDMI cableWIFI connection to BeamEthernet cable to TVthis setup worked fine with 43” LG for last 5 yearsupgraded this week to a 42” OLED LG C4, fresh out the box.No DVD, Bluray or STB. Streaming apps only. Soundbar receives Dolby 5.1 from onboard Apps - Netflix, Amazon Prime, Rakouten, Now TV etc. as expected. Sounds good… except every second appears a lag or drop in volume. Happens no matter what the streaming app being used.Tried all the Sound Format settings, eARC on / off, CEC SIMPLINK on / off, changes to Auto / Passthru / PCM, changes to digital sound format MPEG/DD5.1/DD5.1+/HD ACC something / AutoProblem only goes away when output format is set to PCM. But then this is only Stereo 2.0, losing the surround etc.Haven’t tried Optical yet, because I can’t find the Beam adaptor. May need to order one onlne.Tried turning everything off 2 mins, on again [at the wall, not standby]. 

Apologies if this has been answered but I can’t seem to find the exact answer.   I’ve built a golf simulator in my basement and wanted to place a Sonos Soundbar behind the screen for audio.  Can choose from either Sonos Playbar or Sonos Beam if it makes a difference.I have a media cabinet built into an adjacent wall about 20’ away from where the soundbar will be.  Media cabinet will house golf simulator computer, gaming systems, Apple TV, and an AV Receiver.   Can I use a Sonos Connect or Sonos Port with the AV Receiver audio output to connect to the Sonos Soundbar to play the audio from whatever the media source is?  Or how can I best connect the Sonos Soundbar to the AV receiver recognizing they are kind of duplicative in function.   thanks, 

Have connect my Beam 2 to my Samsung QE55Q90TATXXU via the HDMI ARC socket.  The problem I have is that the TV automatically plays through the Beam even if the Sonos app is set to TV auto play off. When changing the audio source to TV speakers it automatically switches back to the Beam which I prefer not have when just watching stand TV programmes. Any idea how to change this. TIA

So my beam is all set up with my tv. It looks like it’s playing sound but it’s not.i have a Samsung tvi can play music from the beam through the app but I can’t get any sound from the tv.please can anyone help 

I have just purchased a new Sony Bravia tv and attached my arc ultra to it. The sound is great until I switch off the tv for maybe 10 mins or more. When I switch the tv back on after this short period, there is no sound coming through on the soundbar. The only way I can resolve it is to switch off the power on my arc ultra and switch back on again which seems to work until the next time. 

Hi everyone, This is a very beginner-oriented question, but I have gathered the following: Airplay 2 only supports stereo output For Dolby Atmos, one needs to use HDMI eARCMy (near future) setup is: XGIMI Horizon Ultra projector Apple TV 4K Sonos Arc Ultra (only sound output so far)My question is: in this configuration (i.e. one single output, the Sonos Arc Ultra), what do I lose if it outputs stereo sound, vs. dolby atmos?  The reason behind my question is because I want to keep wiring clutter down to a minimum - and my plan currently is to connect my apple TV to the projector via HDMI, but to attempt to airplay sound to the Arc Ultra (to avoid having an HDMI cable crossing the entire room). Thanks in advance for the help, and apologies for the naïve question. 

Still hoping for this update. Crazy that it is such an expensive speaker but we haven't been able to use the main driver!! Is there any way to use it yet??? 

Hello Sonos Community.  This is my first post, and its a question I am hoping someone else has solved already.  My system:Arc Sound BarEra 300 x 2Gen 3 SubApple TV 4KSony Bravia 8 (K-77XR80) I am looking to use the eARC HDMI port on my TV with my Apple TV, however from what I understand I have to use that port for my Sonos sound system as well.  Meaning I have one port, and I need two on the TV. Does any one know of or can recommend an eARC Extender(Does that exists)?  I am hoping there is such a thing so I can plug the Apple TV HDMI cable and the Sonos HDMI cable into the same eARC port on the Sony TV.I am wanting to get the most from the Apple TV as far as sound / video goes and I cannot do that if the Sonos System is using the only eARC port on the TV. Thoughts? Thanks,Daze (Jeff)

I’m upgrading my surrounds from Sonos one SL to eras 300. I used to invert my Sonos one SL when they were mounted (following sanus guide). But I’ve been reading that there is no need to invert them.  Should I invert my eras 300 based on my living room photos?  Am I supposed to angle the eras 300 towards the listener(tilt down) or towards the tv (straight)? 

Recently bought a house with the in-ceiling speakers (Sonos architectural by sonance) in my living room. I was excited to get my surround sound setup when I was told that it would not work because I have my AMP wired into my master closet. What can I get to have the speakers in the living room work as surround sound. I’m aware I’ll probably need to buy other speakers but I wanted to get this for a Father’s Day gift. 

Renovating and planning to use this room on the top floor as home theatre.The sofa has to be located where it is. There is no moving it!I was going to place two ERA 100s (maybe 300s, but I think 100s better suited for room size here) on stands at both ends of the sofa for surround (wall in front has tv, Arc and sub4). But this poses two challenges:The room isn't big and I would rather leave the sofa attached to the back wall - which means the ERAs on stand would be in line with the sofa, rather than a few inches behind it. I understand this is not optimal. Is it still a better option than not having them at all. As shown on the rendering, on the left of the sofa I have this very low, slanted ceiling which doesn't really give me much room for a stand. There is a console table on that side. Would it be stupid to be one of the 100s low on that console, and the other one on a stand on the right??Where would you put surrounds?Also, the room is small. About 12x10 ft. See floor plan below. Do