I have had a Sonos Arc for around 2 weeks now & its not fully setup for surround sound (I'm still waiting for my One SL's to be shipped) I knew the issues with the Arc & its incompatibility with DTS, however I came across this article which states that if I turn DTS/DTS-HD to PCM on my Panasonic UB9000, my eARC TV will be able to convert DTS/DTS-HD audio to Dolby Digital 5.1. Am I reading this correctly & has anyone tried this?
DTS via PCM?
If you just have the Panasonic UHD player and no other external media devices, all you need is the Arcana and some good HDMI cables. HDFury recommends Cable Matters, KabelDirekt or Zeskit cables. I am using these KabelDirekt cables:
https://www.amazon.com/gp/product/B07CMF1VJZ/
If you have more than one external media device, you need an HDMI switch. I am using a 3-port ROOFULL HDMI switch. It is no longer available, but here’s a 5-port switch:
https://www.amazon.com/ROOFULL-Premium-Switch-Support-Auto-Switch/dp/B083NWKPXW
Hay all. I have the same problem, I have an LG C1 Oled with the Sonos arc and a UB9000 every time I play any DVD with DTS ITS IN Stereo PCM 2.0 only, it’s driving me crazy now 😬
The TV is set to pass through as well.
If you just have the Panasonic UHD player and no other external media devices, all you need is the Arcana and some good HDMI cables. HDFury recommends Cable Matters, KabelDirekt or Zeskit cables. I am using these KabelDirekt cables:
https://www.amazon.com/gp/product/B07CMF1VJZ/
If you have more than one external media device, you need an HDMI switch. I am using a 3-port ROOFULL HDMI switch. It is no longer available, but here’s a 5-port switch:
https://www.amazon.com/ROOFULL-Premium-Switch-Support-Auto-Switch/dp/B083NWKPXW
My setup is Sky Q in HDMI 1, the Panasonic UHD player in HDMI 2 & the Sonos Arc in HDMI 3 eARC. Would I still need a HDMI switch, or would the Arcana & cables be sufficient?
Check out this thread
If you are currently getting the audio you want out of the Sky Q, then all you need is the Arcana and cables. The Sky Q will remain connected to HDMI 1, the Arcana will be connected to HDMI 3, and the Arc and Panasonic will be connected directly to the Arcana.
If you are currently getting the audio you want out of the Sky Q, then all you need is the Arcana and cables. The Sky Q will remain connected to HDMI 1, the Arcana will be connected to HDMI 3, and the Arc and Panasonic will be connected directly to the Arcana.
Just purchased one, with a few more HDMI cables….
Just to be clear, do I plug the HDMI VIDEO OUT into the Arcana or the HDMI AUDIO OUT?
If you are currently getting the audio you want out of the Sky Q, then all you need is the Arcana and cables. The Sky Q will remain connected to HDMI 1, the Arcana will be connected to HDMI 3, and the Arc and Panasonic will be connected directly to the Arcana.
Just purchased one, with a few more HDMI cables….
Just to be clear, do I plug the HDMI VIDEO OUT into the Arcana or the HDMI AUDIO OUT?
Panasonic HDMI VIDEO OUT to Arcana HDMI IN
Sonos Arc to Arcana eARC OUT
TV HDMI 3 eARC to Arcana HDMI OUT
As always, thanks buddy….
I have been experiencing the odd sound dropout on the Arc & from looking around this is a known issue with the Arc…. I have read that the Arcana solves this issue too, is this correct?
Have you always experienced the audio dropouts with the Arc or did it just start happening recently? Does it happen from all sources?
Have you always experienced the audio dropouts with the Arc or did it just start happening recently? Does it happen from all sources?
My Daughter noticed it first & I struggled to hear it, but it was quite prevalent in a movie I watched on Netflix….
I sent a diagnostic to Sonos & they said there was an error on Sonos Arc connection between TV and Arc?
Ive checked all the cables & all seems fine, plus all the cables are brand new?
Samsung TVs are known to have issues with the Arc. There are a few threads of other Samsung users with similar problems. I don’t know if there is a solution, and I don’t think the Arcana will fix it since it seems to be more of a Samsung problem.
All I can say is be sure your TV’s firmware is up to date.
Samsung TVs are known to have issues with the Arc. There are a few threads of other Samsung users with similar problems. I don’t know if there is a solution, and I don’t think the Arcana will fix it since it seems to be more of a Samsung problem.
All I can say is be sure your TV’s firmware is up to date.
Ok, thanks again buddy….
I’ll keep my eye on it & contact Samsung again….👍
Has sonos sorted this downmixing issue out yet, does anybody know? I know since they have released basic DTS support but wondered if this issue has been fixed and if I use a blu ray which has 7.1 what will that come through as?
I noticed recently that the application correctly displays 5.1 at least sometimes. I haven’t updated the Sonos equipment or the app in awhile though. I have everything on 14.10, so I’m not sure about the latest software. It seems to be working for movies and on the Nintendo Switch. I haven’t done any deep testing on it, though. It has been claimed to have been working all along, so perhaps just a display error on the application side. I’m still using the Dr HDMI 4K to get it from the UB9000 through the LG G1 to the Sonos soundbar, though. I haven’t noticed any issues, just have to turn it up really loud for DTS audio surround movies in comparison to Dolby tracks.
The ROOFULL switch I have works great 98% of the time. I have it programmed to switch inputs using my Harmony remote/hub. Every now and then, I have to reboot the switch or manually switch inputs using the ROOFULL’s remote. But overall, I am pleased with how it works connected to my Roku Ultra, Apple TV 4K, and Panasonic UHD player.
I purchase the Roofull switch from Amazon & it arrived today, but I can’t get it to work at all.
I have followed the setup shown on the HD Fury website, yet nothing will turn on the TV?
I have the HDMI in from the Arcana plugged into the Roofull HDMI out.
Then Sky Q into HDMI IN 1 & the Panasonic UHD plugged into HDMI IN 2 both on the Roofull switch.
Nothing will turn on?
Any idea what I am doing wrong?
Thanks.
Does the ROOFULL seem to be getting power? How are you powering it? Have you switched the ROOFULL to the correct input using the remote?
Does the ROOFULL seem to be getting power? How are you powering it? Have you switched the ROOFULL to the correct input using the remote?
The Roofull is getting power, as I can switch between inputs with the remote & by pressing the button.
I have purchased a UK plug adaptor with the same spec as the US plug.
I have also swapped the HDMI cables into the different inputs & still no signal from Sky or the UHD player??
Everything is on, but nothing is switching correctly. I can hear sound coming through the Arc, when the Sky is switched on, but no picture, just whatever channel the terrestrial TV is showing?
Is the TV set to the correct HDMI input?
Is the TV set to the correct HDMI input?
The HDMI input on the TV is set to HDMI 3 (eARC) which is where the HDMI out from the Arcana is plugged in?
Try unplugging everything from power for a couple of minutes and test again.
I have the Sonos Arc connected to the Arcana eARC out & the HDMI out connected to the HDMI 3 eARC on the TV.
Is this correct?
I have the Sonos Arc connected to the Arcana eARC out & the HDMI out connected to the HDMI 3 eARC on the TV.
Is this correct?
Yes, this is correct. Try unplugging everything from power for a couple of minutes and test again.
I have the Sonos Arc connected to the Arcana eARC out & the HDMI out connected to the HDMI 3 eARC on the TV.
Is this correct?
Yes, this is correct. Try unplugging everything from power for a couple of minutes and test again.
Tried this but still nothing?
Disconnected the Arcana & plugged the Sky Q into the switch, then the out switch into the HDMI 1 ok the Sky TV & sound & picture came through fine.
So it seems the Roofull is working….🤷♂️
Having messed around with the switch, it seems as though the issue was the ‘auto switch’ function.
I turned that off & I was able to get the switch to work, by using the supplied remote….👍
The only issue now, is there is a quite large sound drop while watching BBC 1.
I’ve checked all the cables & all seems well.
Is this normal when first setting it up, or is there a setting to be changed on the Arcana?
Are you getting the correct audio from the Sky Q? Does this only happen with BBC 1? It may just be the specific program you are watching. Night Sound mode on the Arc or a dynamic range setting on the Sky Q might fix the issue.
Are you getting the correct audio from the Sky Q? Does this only happen with BBC 1? It may just be the specific program you are watching. Night Sound mode on the Arc or a dynamic range setting on the Sky Q might fix the issue.
The correct audio is coming via Sky Q, I’ve checked Atmos films & it works, although the Sonos app just had a wobbly, so I have reset it.
The sound drop seems to happen when I enter the Sky menu (home button) & then exit it, almost as if it’s lost connection?
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