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Sonos Arc & DTS via PCM on Panasonic UB9000....


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87 replies

When does your Arcana arrive?

I would keep the Sky Q connected to the TV and connect the Panasonic to the Arcana and test it. If the people on the HDFury boards are correct (I don’t think they are) and the Sky Q box doesn’t work, you can add an HDMI switch.


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  • Avid Contributor III
  • 81 replies
  • June 3, 2021
GuitarSuperstar wrote:

If the Sky Q box is currently playing the audio you want, you can just leave the Sky Q as it is and just connect the Panasonic UHD player directly to the Arcana. If you want to connect both the Sky Q and Panasonic to the Arcana, you need an HDMI switch.

Do the people on the HDFury boards know that your TV is equipped with eARC?

That is what I thought.?

 

Sky Q is playing any Atmos film, in Atmos & all other films/TV shows in Dolby Digital….

 

I told them that my TV is eARC, but they simply said that either Atmos will come through as normal, or no sound will come through??


If the Sky Q box is currently playing the audio you want, you can just leave the Sky Q as it is and just connect the Panasonic UHD player directly to the Arcana. If you want to connect both the Sky Q and Panasonic to the Arcana, you need an HDMI switch.

Do the people on the HDFury boards know that your TV is equipped with eARC?


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  • Avid Contributor III
  • 81 replies
  • June 8, 2021

Updated the Arcana & changed the cables around, yet I still get the odd sound drop when watching Netflix via the Sky Q app….?


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  • Avid Contributor III
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  • May 31, 2021
GuitarSuperstar wrote:

Samsung TVs are known to have issues with the Arc. There are a few threads of other Samsung users with similar problems. I don’t know if there is a solution, and I don’t think the Arcana will fix it since it seems to be more of a Samsung problem.

All I can say is be sure your TV’s firmware is up to date.

Ok, thanks again buddy….

 

I’ll keep my eye on it & contact Samsung again….👍


Samsung TVs are known to have issues with the Arc. There are a few threads of other Samsung users with similar problems. I don’t know if there is a solution, and I don’t think the Arcana will fix it since it seems to be more of a Samsung problem.

All I can say is be sure your TV’s firmware is up to date.


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  • Author
  • Avid Contributor III
  • 81 replies
  • May 31, 2021
GuitarSuperstar wrote:

Have you always experienced the audio dropouts with the Arc or did it just start happening recently? Does it happen from all sources?

My Daughter noticed it first & I struggled to hear it, but it was quite prevalent in a movie I watched on Netflix….

 

I sent a diagnostic to Sonos & they said there was an error on Sonos Arc connection between TV and Arc?

 

Ive checked all the cables & all seems fine, plus all the cables are brand new?


Have you always experienced the audio dropouts with the Arc or did it just start happening recently? Does it happen from all sources?


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  • Avid Contributor III
  • 81 replies
  • May 31, 2021

I have been experiencing the odd sound dropout on the Arc & from looking around this is a known issue with the Arc…. I have read that the Arcana solves this issue too, is this correct?


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  • Avid Contributor III
  • 81 replies
  • May 28, 2021
GuitarSuperstar wrote:
Leigh_4 wrote:
GuitarSuperstar wrote:

If you are currently getting the audio you want out of the Sky Q, then all you need is the Arcana and cables. The Sky Q will remain connected to HDMI 1, the Arcana will be connected to HDMI 3, and the Arc and Panasonic will be connected directly to the Arcana.

Just purchased one, with a few more HDMI cables….

 

Just to be clear, do I plug the HDMI VIDEO OUT into the Arcana or the HDMI AUDIO OUT?


Panasonic HDMI VIDEO OUT to Arcana HDMI IN

Sonos Arc to Arcana eARC OUT

TV HDMI 3 eARC to Arcana HDMI OUT

As always, thanks buddy….


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  • Author
  • Avid Contributor III
  • 81 replies
  • May 28, 2021
GuitarSuperstar wrote:

If you are currently getting the audio you want out of the Sky Q, then all you need is the Arcana and cables. The Sky Q will remain connected to HDMI 1, the Arcana will be connected to HDMI 3, and the Arc and Panasonic will be connected directly to the Arcana.

Just purchased one, with a few more HDMI cables….

 

Just to be clear, do I plug the HDMI VIDEO OUT into the Arcana or the HDMI AUDIO OUT?


If you are currently getting the audio you want out of the Sky Q, then all you need is the Arcana and cables. The Sky Q will remain connected to HDMI 1, the Arcana will be connected to HDMI 3, and the Arc and Panasonic will be connected directly to the Arcana.


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