Wear detection is not working on my Headphones. Wear detection is turned on in the app. If i take the headphones off. Sound carry's on playing.
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I tried restarting, updating, removing and replacing the ear pads several times, made sure sensors and holes lined up, still had the problem. I then tried this which worked:
1. Removed ear pads, left them off.
2. Put on headphones without the ear pads.
3. Played music (sounded terrible.)
4. Removed earphones, music paused by wear detection.
5. Put earphones back on, music resumed by wear detection.
6. Replaced ear pads, now it is working with ear pads on.
Works now with all sources I’ve tried, except YouTube videos imbedded in a website, but I’m not sure I’d expect that to work.
It seems like it needed to be kick-started like this to begin working? It’s a good feature, I hope a software update fixes it to work better.
Dropped the ACE and the right pad slipped off. Upon reapplying the earpads, found wear detection stopped and my headphones contained paying after removal from my ears. After rebooting, reapplying the pads, reading the posts, saw the letter indicator on the right ear pad was upside down. Corrected this, and now have wear detection again.
Finally someone on the internet with the same problem. I’ve been searching for it for days now.
Anyway, same problem for me… Wear detection is not working.
It only works whenever I put the cushions completely off and wear the headphone without. But when I’m putting the cushions back on, it stops working again..
Sporadically it works with the cushions on.
But how does this detection work? I get the feeling that the wear detection is not able to ‘detect’ my ears in the cushions correct and because of that can not detect wether I’m wearing the headphones or not. Maybe I have weird ears?
For all those who have problems with the wear sensor when removing the headphones the music does not pause, after checking that detail on my Sonos Ace and after trying all the support solutions, it seems to be a design detail of the cup, since if it is poorly aligned it obstructs the wear sensor, if it happens to you just observe with the cups placed that both sensors are not obstructed by the edges of the mesh of the cup and if so just rotate the cup a little until it aligns with the sensor and that's it, problem solved, in this case I think the design of the opening of the cup for the sensor should have more tolerance, greetings I hope this contribution is useful to those who have this problem
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