The S2 app works for me.

Sorry but your post has me somewhat confused? - if the S2 App works with a product that has not been updated it’s not the same thing as it working with a device that’s received the latest firmware updates? 

Presumably all the recent firmware changes are for the new Sonos App, as that moves forward. So clearly as that happens the S2 App functionality is maybe at a point where it’s getting depleted, both on the products themselves and through any changes in the Sonos cloud.

I assume at some stage, the S2 App may just stop working altogether. My own thoughts are the development has perhaps reached a point of no return, particularly in regards to the software running on the older Sonos products with less storage capacity. It’s therefore a case of "out with the old” and "in with the new”.

I’m not sure where the Sonos lies are in all that, if that’s what’s perhaps happening?

Clearly there are issues when running the Sonos App and S2 App side-by-side, but at least we now know that Sonos did explore that as an interim solution for the users who maybe encountering some issues with the new App. Those issues are hopefully due to be resolved anyway with the fortnightly updates that were announced.

One thing I know for sure : I had to upgrade to the new App beginning of August, and use the new App for a few hours on my phone. I guess this upgraded the firmware, no ? But I gave up (no queue management !). A few days after I tried with my old device that still runs the 16.1 S2 app and it works fine.

What I say is : this new app is just horrible and may have issues but above all it misses important features (queue management for me is not negotiable).

It’s been months, now Sonos should reissue the old app, reissue old firmware if necessary and let people choose between the new app and the old one. Is that so much to ask ? If it is not possible to mix both old and new, that’s fine for me, I can certainly understand that.

We dont want to hear about fortnightly updates and wait until october, we want to use our systems now.

If Sonos needs more months to solve its issues, I have no problem with it, as long as I can use my speakers.

There should be someone at Sonos to understand that ? No ?

Hi @Ken_Griffiths, there’s some confusion around the statement that the old app is now “less reliable and less stable” with the latest v16.3.1 firmware … implication being that the old device APIs are now wonky. Yet the Windows/Mac desktop apps continue to rely exclusively on the old APIs and they are super stable, and ditto for SonoPhone.

I’m not arguing for anything here, just explaining why some of us are a touch perplexed.

Yep, I’m missing the queue management too, but that’s in the pipeline - I can’t think of anything else I need personally, for how I use my Sonos Setup .

In the new Sonos App I use Amazon, Apple, Plex, Sonos Radio, Podcasts, local NAS SMBv2/3 Shared library and plenty of other things besides, including…

• Airplay 2 (useful for grouping speakers too)
• Direct Control (PlexAmp/Spotify/Amazon Apps/iBroadcast/Emby)
• Bluetooth Audio
• UPnP/DLNA
• Alexa Voice Services (useful for grouping speakers too)
• Google Voice Services 
• Sonos Voice Control (useful for grouping speakers too)
• TV Apps (YouTube/Chromecast/Plex)
• Line-In audio
• 3rd Party Apps (Soro/SonoPhone/Orto etc.) (useful for grouping speakers too)

I appreciate though that some users are having device discovery issues and in some cases LAN/WAN issues too, but otherwise there’s still plenty of options to help keep the music playing, even without the App, which is just a ‘remote’ anyway, rather than an audio ‘player’ in its own right.

 My speakers are up to date and the S2 app on an old phone works just fine.

Is that with hardware that has the lesser storage available, as shown in the chart?.. What’s perhaps more interesting, is if the S2 App will continue to work as each new Sonos update is released.

Hi @Ken_Griffiths, fwiw it is very easy to judge: running SonoPhone/SonoPad in parallel with the new Sonos app works flawlessly, as happily reported by many users, with zero indication of “less reliable and less stable”. And the same goes for the desktop apps, which Sonos itself continues to recommend as an avenue to workaround issues. Plus users like @MoPac who are running the v16.1 Sonos app without issue.

This is actually kind of funny when you think about it: those of us with ongoing snafus with the new app are reporting that old apps “work great here”!  😅

I totally agree with your thoughts on devices with less memory. If resolving the vexing device firmware issues (speakers disappearing, et al) requires more memory, Sonos may remove ‘legacy’ functionality like the old APIs. Hopefully such a move would be carefully coordinated with upmarket third-parties like Roon and Cresron who rely on the old APIs. 🤞

All my downgraded systems work great over here on S1 including SMBv1 support, no screenshots provided.

@press250 

i never updated the application or the firmware, I stopped using the Sonos app a while ago as I prefer WiiM mini UI however as a test I opened the Sonos app and played random playlists from Qobuz,Amazon,Spotify and Deezer 

all played instantly and the app worked flawlessly 

no need for me to update anything 😊