Fix & Optimize

This post has information culled from the internet via AI and my less capable brain.Sonos is moving into a new era of audio streaming associated with music and video. Twenty years ago, in 2016 the prevalent audio for a wireless solution was two-channel stereo. Later in 2013 Sonos introduced the Playbar as it transitioned into the Dolby Digital 5.1 audio for movies. WiFi 4 (802.11n) was adequate as Dolby Digital 5.1 is a compressed, lower-bandwidth audio format (typically around 384-640 kbps), which is well within the capabilities of a Wi-Fi 4 network.Today whole-home audio is a growing trend to listen to music in any room or multiple rooms at the same time. Wired components utilizing amps and speakers are a last resort. The average consumer wants a Wireless solution (like Sonos) to provide whole-home audio entertainment. As, I mentioned at the start of this post two-channel audio was the prevalent audio medium in 2016 for a Wireless solution.  Although Dolby Atmos has been around since

Hi there, first post for me…I have a Sonos system (several ones, arc, sub, move, roam, connect) all playing in harmony!  The connect is connected to a CXN100 via coax digital out/in and I had some audio lag issues which I sorted by changing a setting (I can’t remember which one but it fixed the lag issue).I’ve now added a DAC Magic external DAC between by CXN100 and my amp.  I now have a horrible lag again and I cannot find a setting to fix it.just to be clear - I’ve got Connect > Streamer > DAC > Amp all connected by coax.  Before I introduced the DAC I had no problem but now I do!  There are no delay settings on the streamer or the DAC but I know I can do something with the connect to fix it but I can’t figure it out!please help!  Thanks

Hello everyone,I'm having trouble setting up my remote control with my new Sonos Ray.My TV model is TCL NXTFrame 55A300W- I disabled Bluetooth on the remote control, so it now only works in IR mode.- I connected the Sonos Ray to the TV using an optical cable.- I configured the sound output to optical only.- The remote control learning function does not work on the Sonos app.- I tried hiding the receiver on the TV, but that didn't help.- I tried moving the remote closer or further away.- I tried quickly pressing the + button, but that didn't change anything.Has anyone else had success with this type of TV/remote?Thank you in advance for your help. 

Hoping I’m not the only one. Out of the blue a few days ago, when asking our Sonos 1 to play a song via Google assistant/youtube music, it now says “sorry I can’t do that on this device”. I’ve deleted,readded,reauthorized, rebooted, reinstalled (I’ve re-everythinged). No luck. Works fine on my iPhone via Siri.  Why don’t Sonos and Google play nice?

Our old zoneplayer s5 speaker was working great until I stupidly updated to S2 without realizing it is not compatible. I have tried many fixes: deleted S2 app and reinstalled S1, reset speaker to factory settings but nothing allows the app to find the speaker anymore-any help. It was working yesterday until I did the app upgrade :-(

I followed the instruction on downgrading (Swedish version) and they are not entirely correct.https://support.sonos.com/sv-se/article/downgrade-a-sonos-product-to-s1For starters there are important aspects missing in the information. There are steps not described where you have to guess, the big one is the connect to wifi at the end. Am I supposed to do that or not? No info. Answer is yes, connect to wifi.Then there’s step 5 where I was supposed to “swipe away” a pop up window. That was not really possible on the iPad version. I tried many times swiping but the window would not go away. It had to be solved by going out of the application and in again.Then we have the step where a code from the Port is supposed to be entered. The design is  complete disaster, see image. Almost completely transparent and numers 3, 6 and 9 almost unreachable. I mean come on, have you even tried yourself to follow these instructions and steps like a novice to confirm it’s correct and works?There’s “room fo

Hi, two of my Sonos One Gen 2 failed, one of the speakers powers on but sounds choppy when playing bass; upon opening it, capacitor C285 is broken. The second speaker doesn't power on and the area where capacitor C285 is located is burned, do you have any advice on values or something useful, knows if this is repairable? 

Hi. Is anyone else experiencing dropouts, skips, etc with Apple Music since Apple Music moved to Lossless? Before Lossless was introduced, I never had these issues. I have tried Amazon HD and Quboz in the past - both high-res services - and experienced the same behavior. Eventually my system will realize it’s not working and then downgrade back to non-Lossless music, but then it will try again 5 songs or so later. We really need a toggle in the app to downgrade to non-Lossless streaming for the systems that can’t handle it.

Suddenly my Sonos speakers are no longer found on the local WiFi network when I want to stream music (via Airplay or otherwise). The app still works and through the app I can play music on my speakers. However, on my IPhone (and my girlfriends IPhone), we cannot use Spotify or other audio apps that previously worked. On Spotify it said: ‘no devices found on this network’. we have ‘klik en klaar’ internet from Odido. any idea how to fix this? 

I have a wired amp, Move, Move2, Era300 and Roam. All speakers are visible in the app. When I play music, I can play it on Move, Move2, Era300 and Roam but not on the AMP. I also tried playing something only on the AMP and then selecting more speakers and I can’t get all speakers to play. I have reset ever speaker, unplugged router, unplugged AMP. Sucks that this software and system has issues like this. 

Can I add a second pair of error 100s placed left and right of the arc. For additional sound 

I’ve been thinking about a somewhat unconventional Sonos setup and wanted to see what the community thinks.Imagine placing four Sonos Sub Mini units, one in each corner of the room, to distribute bass more evenly across the listening space. The idea isn’t about making the system louder — it’s about achieving balanced bass response across the room, reducing dead spots, and smoothing out room modes.In theory, multiple distributed subs can improve low-frequency consistency because bass waves interact heavily with room geometry. Spreading smaller subs around the room can sometimes produce more uniform bass compared to a single large subwoofer.However, from what I understand, Sonos currently limits the configuration: Only one Sub Mini can be bonded to a single Sonos room/zone. Some home-theater setups allow up to two full-size Sonos Subs, but not multiple Sub Minis together. So the question becomes more theoretical (or experimental).Let’s assume pricing is completely out of the context an

I have been unable to use my old S1 for a couple of years. Trying again, but no settings icon on the app. I’m trying to check wi fi etc but without settings I can’t do. I have an up to date iPhone 12

cual  seria la mejor configuracion para una barra ARC mas 2 ERA 100 mas 1 SUB acerca de  graves, agudos, mejora del sonido, sonido en altura, etc?ya se que depende del “oido” de cada persona pero me gustaria conocer un ajuste general para una habitacion normal.

Hi there, I have a Sonos setup with the arc, two subwoofers, and the amp which is outputting to two Sonos ceiling speakers/surrounds.  Recently I decided to buy a record player (audio technica lp120) and was hoping to use the line in ports on the amp to connect it to my system. What I’ve found is that when the amp is being used to control surround speakers it cannot function as a line in supply at the same time?  I was initially able to overcome this by creating a second home speaker group, with only the amp (and the other had the arc and subs) and could output the signal from the record player to play on all of the speakers - but then the surround speakers don’t function properly when I go back to use my tv (and I also lose volume function of the surround speakers with my tv) is there an fairly inexpensive or easy way to overcome this?  My thoughts are to get a Sonos connect to output the signal from the record player to the system?  The AI support for Sonos suggests me buying another

"We found an update. Let's get Sonos runnning on the latest software." I click Update."The Sonos controller installer failed to download. Your controller did not update successfully. Please try updating one more time..."So it sees that there's an update but it can't download it. Using Sonos Controlller for PC 11.15, Sonos OS is S1. Operating system is Win10 Pro. I have two speakers, both Play Ones.I shut down my PC, rebooted my router, turned on my PC, plugged a play1 into an open ethernet cable, opened the Sonos S1 Controller program on my PC, it saw there was an update, I clicked Update and I still get the same “The Sonos controller installer failed to download” error message. Please advise.  

Just moved into brand new apartment. Started by having my 65 inch TV hung. I've purchased the sonos arc ultra, then added 2- 300's for surround sound, and finally a mini sub.At times - from the start it was perfect, and I could get it to work perfectly. But mainly through my phone, not the TV remote.Spoke with sonos support was told the internet was an issue. However I have excellent reception of internet and speed. It's worked many, many, times and failed just a few. However, now after the phone call and the testing, I can't get anything but the ultra. Excuse me, arc ultra to connect to the T. V please, can anybody help with any suggestions ideas? I'm wide open as I'm a new user. And I know I have a lot to learn. Thank you so much.

Bonjour,J’ai changé mon enceinte Sonos (installé une sonos One SL à la place d’une Play 1) et je ne trouve plus mes playlists Sonos, concoctées avec amour depuis des années (des décennies même!).Que dois-je faire?

Ive tried adding bbc sounds to my system. But it doesn't even show on the app as a service i can add. I've added my address to the account to let it know im in the UK. Can someone give me a step by step guide ideally with screen grabs cos im completely stuck. I must be missing something.

On Android the alarm using the number keypad isn't staying open to set the timeSo is now useless.

How come there is no Accuradio album art on the Sonos app?  It shows on the Windows controller so I know the artwork exists.Any ideas?John 

Hi everyone,I’ve been using an Era 100 with a Line-In connection for a while now, but over the last two months, the behavior has changed significantly and it’s becoming quite frustrating.The Issue: If there is no sound for a short period, the Era 100 seems to "disconnect" or go into a deep sleep mode. When I start playing music again, it takes about 10 seconds before any audio actually comes out of the speaker.Why this is strange: This was not happening two months ago. It used to be near-instant or at least much faster. I am using the official Sonos Line-In adapter. Once it finally "wakes up," the audio is fine, but if I pause for a few seconds, the cycle repeats.  System Info: Speaker: Era 100 Connection: Line-In (Official Adapter) App Version: [Insert your app version here, e.g., 80.x] Thanks for any help!

Buenas a todos,Tengo problemas de desconexión frecuente con la conexión Bluetooth de mi SONOS ACE.La verdad es que he probado la conexión con diferentes dispositivos y sucede lo mismo. No se trata de un problema de emparejamiento sino de desconexiones una vez los auriculares ya se han emparejado con estos dispositivos. Y esto sucede a poca distancia del dispositivo emparejado y con la conexión Bluetooth del resto de dispositivos no emparejados del entorno desconectada. ¿Le ha pasado a alguien más que tenga estos auriculares?. En caso afirmativo, ¿alguíen ha encontrado una solución?……Agradeceria vuestros comentarios…. Moderator edit:Google Translate-Hello everyone,I'm having frequent Bluetooth disconnection problems with my Sonos Ace headphones. I've tried connecting them with different devices, and the same thing happens. It's not a pairing issue, but rather disconnections after the headphones have already paired with these devices. This happens when I'm close to the paired device and

It’s like traveling backwards…...now, once again, getting “access denied” errors whenever I try to play from my server.  I thought we were done with this.  I can’t believe I, once again, have a useless system.  This is such hot garbage.Moderator Note: Modified in accordance with the Community Code of Conduct.