Fix & Optimize

Se puede configurar un Era 300 con un Era 100?. Agradeceré sus comentarios al respecto. Moderator Note - Translation by Google: Can an Era 300 be configured with an Era 100? I will appreciate your comments on this.

Sonos ARC connected wired keep disappearing from sonos system, I have 2 Sonos ARC and 1 Sonos AMP connected wired, but one of the sonos ARC keep disappearing from sonos system, what can be the problem?I am using Ubiquiti network new network new sonos devices and I even try to save the to Static IP Address for each Sonos product to avoid IP conflict but still loosing one of the Sonos ARC.

I have a music library on my MacBook Air running Monterey 12.7.4.  I am unable to get Sonos to access it- when I try to set it up, I get told that my administrator name or password is incorrect (which it isn’t!).  I have quite a lot of content including obscure folk music and digitised classical music which isn’t readily findable on streaming, and it is very frustrating not to be able to connect from either iPhone or computer.  I have the latest update of the app.  Any solution??

I have 3 sets of sonos speaker; 2 sonos One and 1 sonos era 100.Since the update of the sonos cell phone app, the sonos era 100 speakers keep dropping after being added as a group with the other speakers.Prior to the update of the app, this was not a problem.Is there anyway around this?

Hi SonosWhen can I expect the previous challenges with the new Sonos app to come through?Today I have challenges with the fact that I can't get DR P4 radio to play on my Sonos system at all. Likewise, there are family members who have challenges connecting to the Sonos system. It is really challenging after the new App and certainly not demanding to speak well of Sonos in everyday life.Looking forward to hearing from you.Best regards Martin

I woke up this morning to play some music in my office, and the Port wasn’t responding. In fact, it’s not even present in the app, and upon inspection, the front status light wasn’t on, even though it was connected to power. Changing to a known good power outlet, still nothing. No lights on the front or on the back. Attempted reset by holding down the infinity button and plugging it back in, nothing.Seems it just died on its own for whatever reason? I’d love to contact support but that’s not an option anymore apparently. Device is from February this year.

How best to switch beam audio between TV and Pandora music?

Hello,I have a Sonos Beam 2 with a pair of Era 100 for surround and a Sub mini. So, the immersive set.My Beam 2 is connected on an Earc hdmi audio return on my BenQ 3100i videoprojector, which is 4k HDR10 and Dolby Atmos.I use my Xbox Series X to watch my movies because it has full compatibility, and work perfectly well with my Sonos home cinema and BenQx3100i videoprojector. My problem is, sometimes it would detect Dolby Atmos (even just using the Xbox) and sometimes not.I tried many hours to understand what makes Dolby Atmos work, or what doesn’t but I cant figure it out. I checked all my settings, on my Sonos, on my Xbox and on my Benq videoprojector. My Xbox says it’s Dolby Atmos compatible, I can actually select the option but, sometimes the sound just won’t come out. Also tried to set threw the Dolby app.Can anyone help me ? Thank you.

Hi I have updated the app. I can only play one song at a time from Spotify before looking for another and loading the next. I can't add songs to a list. What am I missing? Thanks for advice Alan 

 App is on Android Phone.I want to edit the Home page of the app but if I click the “Edit Home” button, the items seem to be grayed out.Nothing happens if you click on one.Is there a way to fix this?

Hi everyone,I'm based in the UK and had Google Assistant running smoothly on my Sonos One until last week. I decided to switch to Alexa temporarily and update the Sonos app. However, I couldn't get Alexa to work satisfactorily, so I tried to revert back to Google Assistant. Since then, I've been unable to re-enable Google Assistant. Despite several attempts at resetting the app, rebooting the device, and trying again, I keep encountering the error message: "Google Assistant is not available in your country."This is puzzling because Google Assistant was working fine before, and according to the Sonos support page https://support.sonos.com/en-gb/article/google-assistant-availability-on-sonos), it is available in the UK. It feels like Sonos is blocking me from using either Google Assistant or Alexa now. I’m concerned that this might be an issue to push for upgrades, which I’m not willing to do after this experience. Has anyone else faced this issue? Does anyone know how to fix it? Any hel

I have recently bought sonos ace and when i plug the 3.5 mm jack and take calls on my laptop on teams the other person can't hear me properly. Is this something that can be fixed. Works perfectly fine with bluetooth.

The new app SUCKS , the inability too group rooms is terrible . You can’t mute without putting the volume down, unlike previously where you can just click the volume control and immediately mute. Please bring back the last app was perfect. 

I’ve been using Sonos for 5+ years. Besides setting up your system, I am confused about what is the Sonos App for? My use case is really basic. I would like to see at a glance what is playing on all my speakers. Help me easily combine speakers for the source I want. But it’s clear this is not the top use case for the app. What does everyone use the app for? What is the user interface optimized for?—————————————————FWIW: here is my experience trying to use the app for my use case above:When I launch the app, it shows a recently played that’s always empty.My connected services (Apple Music & Spotify) - the Sonos interface takes more taps to get to the playlist and album with the nested menus. It also slower since it doesn’t seem to cache locally. So I usually have the music already playing from Apple Music or Spotify.My sources: which only shows the TV. I don’t understand the user value to start from the Sonos app for external sources. It doesn’t allow me to control my TV. Floating P

Cannot get Sonos to recognize Sirius Canada, or always get a failed to load-try again later. Previous solutions suggested change password-done that and updated apps. What’s required?

I use Sonos 5 + Sonos Sub in one room. Sonos Port + Yamaha receiver in the second room. Yamaha creates a small reference when processing the sound. Is it possible to generate a time reference to other Sonos devices (all other devices except the Sonos Port) while playing (a few tens of milliseconds).

Added a new song - updated the music library  - song doesnt appearwhen it ‘updates the music library ‘ it  flashes for about 2 seconds…. doesnt seem right.All other. songs are there in the shared music folder , but not the new one added a few days agoSonos controller for Mac: V16.2 S2

I have a roam that I love to bring with me while travelling. However with the new app, I am just unable to find the speaker and connect it to the new network in the airbnb.  The help page suggest I should go to the system settings, however that button is either not working, or bringing me to the same page where I can add m speaker to the new network.  The option „update network“ will never appear and I am stuck with bluetooth mode on the device to listen to music.  this used to be easy. 

Is anyone else having bluetooth issues with their Era 300? I don't think this is related to any of the ongoing app issuesI have an iPhone 15 and when connected to the Era 300 via BT, it drops out every now and thenIt doesn't matter which app I'm using, so I don't think it's an app issue - it happens with Apple Music, Castro podcast app, Pocket Casts podcast app, etcI've completely reset the speaker (drastic step but I figure I would do that when all the app issues first started anyway), I've forgotten the device via my BT settings and then re-paired it, I've reset network settings on the iPhone, I've of course reboot the Era 300 (by unplugging it for awhile) on multiple occasions but still having the problemIn contrast, I have one of those Bose Soundlink Mini II speakers and it has always been rock solid with the same iPhone and using the same appsThanks

 Dear When I try to change the room name, I receive this message: “To manage these settings, sign out and sign back in as the owner of this system.”    

Hello all. So whilst trying to connect two speakers this morning to airplay a podcast to the two rooms i was working between - and this completely failing to work which is the new normal since the new app launch,  most simple of tasks which had never been a problem before - my complete system / products have dissapeared. I have gone to System Settings to try and reinstall and the app can not find a single product l. Obviously not particularly happy about having to reinstall every single product and set up again my system / rooms etc, and even more annoyed that this doesn’t even seem possible as the app can not find any of them. Anyone else’s had this problem and found a fix? Many thanks   

Im running the latest Sonos App on my (up to date) iMac 24. I could not get my music library into the Sonos App and called in for help. The agent took over my Mac and moved some things around and now my library from iTunes/ Music is shown in the Sonos App. My playlists are nowhere to be found. I’ve read the articles about xml files but can find them so I don’t know the path. ideas and suggestions greatly appreciated. Thx hk

Even after the recent app fiasco, my TV Autoplay settings were still functioning correctly. After a forced update via the Windows desktop controller this morning it is no longer working.It seems that whether the switch in settings is set to ON or OFF, my living room speakers are now cutting off music and switching to SPDIF when there is a signal from the TV. (i.e Autoplay is always on no matter what I do to the settings.)I already can’t listen to the music that I own at all, and now I can’t even listen to music via a service in my main room while the TV is on.

Just bought an era 100 Sonos speaker, when setting up with app on phone was all going well until I started looking for certain apps I was hoping to use on the speaker!BBC sounds was the main one I couldn’t find as I tend to use it quite a lot! Does anyone know why I’m not able to find it in the app?Any help would be much appreciated ThanksJonny

I have no room for soundbar, so using 2 era 100s in stereo pair and a Sonos sub. Works fine if I use music source like iTunes. But on Frame TV, which I am using Bluetooth to get audio to era 100, sub produces no sound, but era100s work. ?