Fix & Optimize

After connecting to Bluetooth (color turned solid blue) to my LG TV, my Sonos takes a good 5mins before the audio starts on it. Sometimes it doesn’t start at all. Volume and everything are on high on the TV and also on the Roam. My Bose revolve used to connect instantly and start playing the audio.Edit: Also, on the Sonos foam screen in the s2 app, it says no music selected  Mod Edit: Combined posts so topic is still “in need of reply”.

Hi Need some expert help please! We’ve upgraded a Play 5 to a Move. Tried to set up on existing home wifi network & constantly the app can’t find the Move. We removed the bridge, and linked the Sonos Play One to the modem via an Ethernet & it still won’t find the Move. We didn’t realise the Play One wasn’t available on the S2 app - so in the meantime had down loaded the updated app. But we can play the Play One from the S2 app even though it’s apparently not compatible. We’re very confused & have now given up! It would have been helpful if Sonos had sent information on what steps are required when you upgrade!  thanks in advance! 

Can I program my fish remote to sonos

Hello, I have a SONOS Beam Gen 2 connected to my TV. Works fine.I would like to be able to listen to CD with sound coming out of my Beam Gen 2.How to do that ?

Please, please give us an option to have a compact display for track list on mobile apps. When I search for sets on soundcloud I can't see the long track names. Its infuriating.And there is so much wasted space on every track list view. Make it an option please. I will happily donate my time and write the code to your standards for Android devices.

HiI just got a Sonos Five and although streaming works well, I have been having a difficult time with its line in. The sound is DISTORTED (static). I have tried connecting the following:CD player using an RCA to 3.5 jack (two kinds already) DVD player using an RCA to 3.5 jack (the same two cable) CD player via headphone jack to 3.5 line in Macbook (3.5 to 3.5) Ipad (3.5 to 3.5) I have been with Sonos’ customer chat at least five times doing so many things with them (reset the unit, my router, changed wifi channels etc). COULD IT BE that the unit’s line in port is defective??!!  

Hi, I have a Sonos amp connect to speakers in ceiling for tv, also have a Sony sound stage, but not sure how I should connect up ?

Hi All, hope you can help….New Ray owner.  Problem is Remote only works reliably with Ray if very close (2-3 ft).  Any ideas much appreciated before I contact Sonos to return. Thank you.Details…Normal sitting 7ft away, only 10-20% operational so takes ages to change volume up/down.  Repeatedly pressing the volume up/down light on the Ray only flashes about once every 5 or 6 presses.Diags so far…* Setup Ray and Samsung One Remote exactly as per instructions.* Re-Checked all setup steps.  * Replaced Batteries in remote.  * Tried an alternate Samsung remote we have (shows exactly same problem).Reconfigured Remotes to TV - both remotes works perfect when just controlling TV.* Ray is on a pan flat wooden surface, tried moving back a few inches and close to front of surface (almost hanging over). 

Can anyone suggest a few routers for Sonos surround sound ( arc, base, and 2 1s) upstairs sonos 2 Roams and a Move that are taken outside for parties, ethernet, and gaming? I tried buying a mesh network last year and had to return it as it did not work. The Verizon router I currently have is just not hacking it. I pay for 1 gig and I am pretty sure that my router is holding me back. I am hoping to take advantage of some Cyber Monday deals. 

Good day allI am desperate for some help with my Sonos system; it has never been reliable, and my efforts to sort it just seem to make it worse and worse.My setup:Sky Broadband through a TP Link Archer VR2100 routerSonos BoostGF:Beam, Sub and Two Play:1’s in Living Room.  The Beam is plugged into ethernet.Playbar, Sub and two Play:3 in Games RoomSonos One/Sonos One SL pairing in Dining RoomSonos One/Sonos One SL pairing in KitchenFirst:Play:1 in daughter’s bedroomTwo Play:1 in Master BedroomPlay:1 in StudyI have made permanent IP addresses for all the Sonos stuff in the router.After much cocking about this weekend I have finally seemed to get everything running on the Boost (I got this about a month ago in the hope it would solve the endless drop-out and play errors, and it’s only today I managed to get everything connected to it at once) so all are on WM: 0.  I just tried playing through all speakers and it worked!  Brilliant, sorted, I thought.  Forty minutes later the whole system w

My sonos roam can connect to the em internet and app fine. It also can respond via Alexa or Sonos voice, changing volume etc. However it does not start streaming anything. The only way to start music or play the news is manually via the app.It used to work before I set up a new mesh wifi router.please can someone help

If I go to You Tube in the apps on my television using the tv remote to navigate to it, the soundbar plays at a default volume level and the tv level slider does not affect the volume of the soundbar. The music level slider alters the volume of the surrounds but the volume of the playbar remains the same. This would suggest something is wrong given that the volume of the playbar will not change. It is an LG television. I am not sure if there is a setting for volume in the television that needs to be adjusted. 

The integration between Sonos and Amazon can sometimes throw up annoying, confusing and sometimes completely random issues.  A very large proportion of these issues can be resolved by some very simple tasks.  These have been documented across multiple posts and have remained fairly consistent since the functionality was released.  However, some of my earlier posts are now obsolete due to changes within the navigation and terminology of both the Sonos and Alexa Apps.  As a result, I have compiled an updated set of steps to help users resolve the most common issues.  However, before we start please don’t get phased by the scale of the steps below, they are not all required!  I have tried to list these with the most common and easiest solutions first building to a complete reset.  But before we start, if you are experiencing issues with Alexa, then please check for any outages on this page first: Sonos Status If Alexa is not responding but has in the past, please ensure that the mic hasn’

I just wanted to check if there was any positioning recommendations for these speakers. The manual recommends 8-10 feet apart, with a listening position 8-10 feet away. The manual also says - The SYMFONISK is designed to work well even when placed next to a wall or other surface. I have bought the IKEA adjustable wall brackets and was thinking of installing them above a double sliding door with the speakers horizontally mounted (8-10 feet apart) 2 feet from the ceiling, pointing down to my listening position which is 8-10 feet away. The left speaker would be close to the left hand wall (6-8 inches).  

I’m considering replacing my Bose Lifestyle 650 with an Arc Surround Set. I’m looking to take advantage of Atmos, Sonos streaming and improved connectivity with my LG C2.I already have a pair of Ones and a Gen 3 Sub.Has anyone made this move from the LS650 and can you share your experience? Was there a noticeable difference in the listening experience? Any regrets (besides the cost)?thanks!

I know there are tons of topics and megathreads explaining how to control your Sonos system using an Amazon speaker/Alexa however they all seem fragmented with different procedures and troubleshooting steps and are daunting to try and get through. I wanted to detail out the method that finally worked for me (and that Sonos Tier 1 tech support never reviewed with me).I am a custom integrator and at some point I found out that some of my customer’s Sonos systems no longer worked in conjunction with an Amazon speaker that had previously worked just fine. For example saying “Alexa, play some holiday music” to an Echo Dot with holiday music following in the associated Sonos zone...this stopped working at some point. This was no good as they had adapted to this simple method of playing music through their Sonos systems by simply telling it to.I am not referring to setting up Alexa on an Alexa-enabled Sonos speaker w/ a built-in mic (ARC, BEAM, ONE) as that seems very stable. I am referring t

Hello all, so I have a beam, mini-sub and (2) ones setup in my home theater and it sounds amazing playing anything through TV.  My concern is when I wish to play stereo audio only for music.   What is the best settings configuration that will let me achieve stereo through my rear ONES only/mostly?For my rear sonos ones settings I have full selected instead of ambient.  And music audio is maxed out all the way to the right (see pic below).  It sounds pretty good I think but kinda loud.  Is the maxed all the way to the right forcing too many dbs in a type of brick walling sound or is it just maxing the potential of the (2)one speakers? Any comments or suggestions would be much appreciated. Thank you 

Got all my new Home theater stuff today. Arc,Sub, pair of 1s. Connected to my Samsung Frame via existing 30’ HDMI 2.1 cable as my conduit runs to the attic and back down to the front of my fireplace.first issue is that the HDMI didn’t fit the connection very well. It’s loose and if you move the sound bar, it disconnects. So just ordered another HDMI cable. we were about 2 hours into “No Time To Die” and the system went crazy. It sounded to me like all the speakers were being over driven and constantly cracking. It had to be at full volume. Sent my wife and dogs running to another room. I don’t know if it quit on it’s on or when I paused the movie but it felt like a minimum of 30 seconds. anyway after seeing others with the same issue with the Beams, I unplugged everything and went to bed. I’ve been waiting since the middle of summer to purchase the gear. I’m hoping Sonos tech support has some good answers when I call them otherwise I’ll be sorely disappointed. 

Help please we are setting up a beam gen 1 and I can’t connect it to our system( we have 4 other devices). It’s connected to Spotify it works with the tv just can’t join our system to link it. It’s currently plugged in with Ethernet cable. 

Google assistant doesn’t work very well on my Sonos ARC (not very responsive and most of the time there is no answer).  A friend of mine said the same thing and then he moved to Alexa and said it worked much better.  Google works a lot better on my dedicated Google Home.  I guess the bonus of using Alexa is that you can also use the Sonos voice assistant at the same time.Not sure I want the hassle but has anyone experienced that Alexa integration on Sonos is much better?

As described extensively in this thread, multiple users have reported the consistent need to ask Alexa (or Google Assistant) twice to play music on Sonos from Spotify.  This appears to be related to an erroneous stream limit error from Spotify that is not being handled correctly by Sonos.   A fix was apparently released for S2 systems in 2021 that resolved the issue for S2 systems, but the issue remains unresolved S1 systems.  I suspect most S1 users have either given up on Spotify, Sonos, or both at this point.As described in the above-linked thread, this problem can be replicated as follows (including on my own system):When issuing a voice command to Sonos in any room I have the following situation:If SONOS is playing or has recently played via voice command: No problem; music will play properly. If SONOS is playing or has recently played from Spotify Connect: No problem. If SONOS is playing or has recently played from its native app: I will have to ask twice. The first time it will

More of a comment- opened a case as mysic didnt play, i restarted router , deleted app, all stuff i was told to do by tech for 40 minutes . He gave up. I then unplugged the boost and plugged it back, voila it worked. I read on a reddit board that this happened to another person. Now all is well

I was happy and content.  My system was a pair of play 1s stereo paired in one room and a zp90 running into my hifi in tv room.Then I got a gen 1 beam second hand.  Of course I had to bring the play 1s into the tv room to check out the surround, and yes I enjoyed it.  Problem is that the layout of the room prevents me from leaving the surrounds behind the couch, which is okay because I don't need surround often, maybe once a week.  So in normal circumstances I would leave the play 1s beside the beam on the tv console. In that case it is pointless to have my hifi/zp90 there as it's just extra boxes. So to the point, I probably will get a sub mini in the future, and I am pretty sure that a sub mini and pair of play 1s would satisfy me music wise but believe that the music/full range option in the a poor substitute for a true 2.1 setup.  I think that it's terrible to have all this functionality and yet not have the option to have two user presets for your Sonos HT setup. How hard would it

2015 Sony Bravia 4K tv. Has ARC but not eARC. Latest generation Apple TV 4K only does 2 channel audio to my Sonos Arc. Any way to get 5.1 multichannel Dolby 5.1? I know Atmos is not possible without eARC. I read somewhere that I need to pass through HDMI input on my TV, but my Tv does not allow me to do that. Thanks!

Hi. Does anyone have recommendations for a wall fitted TV bracket that would also hold the Beam (gen 1)?  The TV is a slimline LG 43" and I need the bracket to extend at least 30 cm, rotate and tilt.Any thoughts?ThanksBowles