Fix & Optimize

I don’t want to use the Sonos speakers and I have a couple places I can’t run speaker wire so I am looking to set up a Sonos Amp or a Sonos Connect as a dedicated left and a dedicated right, I know you can do this with some of the speakers but can you with a Sonos Amp or Sonos Connect?

HiI’m sure this has been asked before but I have trawled through and cannot find a definitive answer.I’m about to buy Arc, Sub 3, 2 x SL’s in a large room 8mx8m and it’s our main room so when we want to listen to music, I want the home cinema to enable the best possible outcome. The two SL’s will be all the way across the other side of the room which firstly I hope will work well as surrounds for the cinema.When we want to listen to music, I’d like some recommendations on how best to do this please.My personal view is that I’d like the two SL’s to form a stereo pair and the Sub 3 to provide the bass. However, after reading other posts I’m concerned that this isn’t ideal. Can I ‘group’ for specific uses that I can swap between easily when I tell Sonos what I’m doing i.E. use the voice services to form the groups automatically as needed.I’ve read that this is possible however when Pairing and Un-pairing you lose the Home Cinema Trueplay settings? Is this true.Any recommendation please wo

Hi I have 2 speakers in kitchen ceiling and 2 outside speakers in an outside space,They run off the same amp, and I can turn each pair/space off separately as the speakers run through rocker switch, which works perfectly How can I alter the volume as kitchen speakers are louder than outside so could I control the kitchen ones through a volume control dial instead of the rocker switch, then I could reduce the volume to the inside ones via the turn dial, if so what make as I can only find one that controls upto 30w which is not enough for the sonos speakers The controls are all in a cupboard so doesn’t matter what it looks like just that when it’s loud outside it’s defeating in the kitchen Any suggestion please

I bought a house with two Connects, both dated 1504. Using S2, one of them connects seamlessly with Airplay, one does not. I've heard that 2015 is the year that certain compatibilities changed, perhaps even in April of ‘15. Is it possible that I have one device that's "modern," another that isn't? Or is there a different/better explanation? 

I am contemplating upgrading my Sonos PlayBar, however unsure which Sonos product to upgrade to. My setup includes: x2 Sonos Play 1’s (1st generation) and x1 Sonos Sub (1st generation) in Living Room, that make’s up Home Theatre.  FYI, I also Sonos PlayBar hooked up to Samsung 85” QLED TV.  Thanks for sharing advice!! 

Ich habe einen neuen Tv, OLED 65 G2. Seitdem empfange ich über die Playbar nur Stereo PCM und höre über mein Setting (Playbar + 2x Sonos One) das gesprochen sehr schlecht. Hat jemand eine Idee welche Einstellung ich am TV vornehmen muss?Lieben Danknils

Hello,I recently purchased the Pro-Ject TI and hooked it up directly to my Sonos Play:5. For the first two weeks, no issues. Now, however, when I play records, a light static sound comes through the speakers. When I put the volume up or down, the static goes up and down too.When I physically hold down the “earthing connection” screw, the static mostly goes away, but is still there. There’s no “pull” on the  cable. They are put in with plenty of “give.” Has anyone had the same issue or know how to resolve this? Any insight would be appreciated! 

Bonjour, Je dispose dans mon salon d’une Playbar et d’un Sub Gen 2.Je souhaite acquérir une platine vinyle et donc pouvoir la connecter à cette Playbar et son Sub.Me confirmez-vous que le Sonos Port est la solution pour cela ?Et les 3 platines vinyles vendues par Sonos sont-elles compatibles et de bonne facture ?Merci pour vos réponses avisées !

I signed up for the app, my e-mail is verified and i have an account, but I still can’t play music through the device from Pandora.  Any suggestions?  Thank you.   

I just got a pair of Play SL speakers so I can have Airplay 2 functionality. (Yay!) I’m annoyed, however that my perfectly good Play: 1 speakers are effectively “bricked” now. Any suggestions on how to re-purpose these speakers?. For example: can I use them as monitor speakers or computer speaker via the Ethernet port? Should I just sell them on eBay? 

Sonos is the biggest appalling waste of money there is.Having invested in the hardware which is good the software Andy controllers are totally s**t.Always having to update always cutting out now Boeing told to update (pay more) to be sonos 2 compatible and can’t play radio 6 anymore what a Rip offi just want to play music

I have spent hundreds of dollars on my whole house 7 speaker system and it is CONSTANTLY giving me problems overt the past 2 years. It is the MOST UNRELIABLE POS I have ever had to deal with.. I have come to the conclusion that the system actually sucks and I will be selling it all and replacing it with a RELIABLE speaker system.

Purchased a Sonos Gen3 sub a couple weeks ago and received it a few days ago.  Setup the unit and noticed it wasn’t producing bass.  Tried factory setting, connecting wired and wifi and tested with various audio sources and nothing worked.  Contacted support and worked with someone for over hour going through troubleshooting steps and in the end they deemed it was defective and started an RMA.  I asked support multiple times before starting an RMA to confirm I would be getting a new unit since it’s basically brand new (a day old) and the said yes.  I shipped my unit back and received the replacement unit today.  I received a refurbished unit as a replacement.  I contacted support about receiving a refurbished unit and basically told that I was sent a refurbished unit because they were out of new ones.  That’s not good practice.  I asked to start a refund as I didn’t pay the price of a new unit to receive a refurb within a week of getting my new unit.  Customer support told me I can’t r

more i read, more uncertain i become in choice of sonos arc or beam gen2.room size of 6.49m x 3.71m (24sq/m)65” tv wall mounted half way on 6.49m lengthsensibly is the beam gen 2 the one that will give best results   

Using Sonos Beam 2So all audio to a Sonos speaker must go through the Sonos app, no exceptions. No Sonos app, the speaker makes no noise.Use the Sonos App to launch Pandora as a test to get some sound.Close Pandora and Sonos apps music keeps playing,Close all apps, speaker keeps playing. Turn off phone...speaker keeps playing.Uninstall Sonos App and still cannot turn off speaker.Turn on phone and start Pandora, Pandora says that another device is actively logged on my Pandora account. Music plays independently and simultaneously on both phone and Sonos speaker.Reinstall and start Sonos App and it will not connect to Beam 2 speaker, asks for GPS, WiFi and Bluetooth to be turned on, and still will not connect. Music keeps playing on speaker with no ability to control it from any device.Finally pull the power plug to stop the music and turn off the speaker since there is no power button?What is with the Sonos Beam 2? Never in my life have I had an application hijack an App and then I have

This speaker requires you to fully commit every facet of it's use through the Sonos App. No sound can come from the speaker that does not go through Sonos web services first. No exceptions. If there is any network problem with you, your ISP, your cell provider or Sonos, the speaker will be unusable, as it all must pass through the Sonos App.Was excited to get the Sonos Beam 2 in the mail, hooked it up to my TV……then…..Sonos happened.I'm forced to install a Sonos app and give Sonos every permission available (location, full name, email, network access, microphone access, phone access, device history access?). It’s just a speaker! WTF?!Forced to use Sonos app to use a speaker I just paid $500 for? Can’t play any audio from my phone to the speaker, no music, no radio, no podcast, and no other devices can connect. All must pass through the one and only Sonos app on the one phone entity with no other connection options permitted.Can’t connect directly through the Wi-Fi and there is no Bluet

I can't see my Sonos devices when I open Airplay. I only see my smart TV's and Apple devices.

I experienced a sudden loss of my entire system (running fine for years...running on eero mesh for  about a year) that was resolved after a two hour tech call (kudos to tech “Aevo”….not an easy ticket) but resolved by doing something contrary to solutions i have read so I am asking if this is a new issue (post recent eero update) or known.  Description follows: I have a large system (14 devices) that suddenly stopped working and could not re-connect.  After routine reboots of all network components (modem, switches , eero hub), none of the devices on the system could be seen.One of my playbars was hard wired and that is the way I have run the system for years (I converted to eero mesh about a year ago and system worked fine until last night). However the playbar suddenly refused to register..  Aevo (sonos tech) and I resolved it by disconnecting the hard wired device and putting the whole system on wireless. I suspect this issue had something to do with a eero update but i am not at al

Hi!I tried to move my Sonos One from one Wireless network to another. It ended up to complete mess I have reset the device multiple times. The app will find a new system and configure it, but it is not shown in the app. After the config the APP says that the system is not visible, please unplug and replug the electricity. After that the devices is completely lost I have tried to do the same for both IOS and Android (two different Android devices). I have recreated additional Sonos accounts, deleted app from the devices, tried to completely new devices with new account, with factory reset done to the device I have tried to different and separate  wifi routers, three different wifis, wired and not wired- All ends up to same situation - the apps found new Sonos, configures it and the it still cannot connect to device or system is not visible in the appThe device is 3 months old so I am getting so frustrated with the piece of…. that I am going to return it to the store, if I cannot get it

I am currently getting my 2 replacement remote for my 4k Apple TV that is less than 8 months old. So this will be the 3rd remote I’ve had in a very short amount of time. The actual IR (infrared) emitter on the Apple TV remote keeps going out and thus it will not work with the Playbar. If anyone is having the same issue, open up your camera app on your cell phone and point the top of the Apple TV remote towards the camera lens and look for a little red light shining on your phone screen when you press the volume up/down/mute. If you do NOT see any red light that usually means that you have a bad Apple TV remote. You will not necessarily have issues working other functions from that remote as most of the functions with the Apple TV are through bluetooth connection and NOT IR connection. The ability to use the Sonos IR volume control is specifically using the IR side of the Apple TV remote. Hope this info helps someone as this has been extremely frustrating for me. 

I am so incredibly confused. I own a lot of my own music stored on devices. Setting up playlists with YouTube is easy. Transferring it all to play on my two speakers set up as stereo is ridiculously confusing. The Sonos app is very UNFRIENDLY and completely bewildering. I'm not stupid. But the designers of this set up are STUPID when it comes to user interface. I welcome any advice....thanks.

I want to use Sonos sound for my Apple TV. I have in ceiling speakers now with Sonos s1 amp powering the sound, with a nearby TV.  Can I upgrade to Sonos s2 amp and use the sound for TV via Sonos speakers while using Apple TV to show the visuals/video?In another area, I have Sonos2 with sound bar and sub, working with newer TV, but want to use the in ceiling speakers for surround, which are currently attached to a Sonons 1 amp. Do I just need to buy Sonos 2 amp and connect them to this system?Thanks.

AppsSonos apps are confusing. There are so many on the Apple store, I don’t know which one to use. This is extremely confusing and frustrating.How difficult is it to have ONE APP that controls all devices? How hard can that be? Every other company can do it. But you can’t. It’s absolutely ridiculous you have multiple apps that I have to first google the answer to figure out which app is the right one for my Sonos product.Sonos Beam ProblemSonos Beam has been garbage since day 1 with it’s difficult setup and delay in sound so the lips are never quite in sync with what is being said. Now it has randomly disconnected from the network this morning and refuses to reconnect. Nothing changed overnight. No power outages. Rest of devices on network work perfectly.I’ve tried the gold app and the Sonos2 app, and the Sonos1+2 app, and the ‘Sonos’ app. None of them recognize the Sonos Beam on my network. The router has 3 other devices hooked up and they work flawlessly.I am connecting Sonos Beam wi

Hi, i have a system (group) with Arc, 2xSub and 2xFive (as surround).Is it possible to add and AMP to that group?I want to avoid have the amp in a separate group and multiroom play. 

Hi I get that we can’t pair the moves in Bluetooth, but if they are paired in wifi, is there a wifi adapter I can add to the projector to receive the signal from the paired moves?? Thank you for your help!