Fix & Optimize

Hi, this is 2024-12-15, I'm wondering if the Ikea remote control symfonisk and hub dirigera works with Sonos speakers that are not bought at Ikea. Would like to have the function press a button and start a sonos favorite. (I can tell google and it works variably). Really like the old way of pressing a button. So my main question is can I start a sonos favorite with ikea symfonisk?

After recent update majority of my Sonos devices have been constantly dropping off the internet every day or two.It's usually been 3 out of my 7 devices, however it's starting to get worse with the 4th now dropping off. I've gotten so frustrated I thought it may have been my router so I purchased a new $400 router setup. And still they are dropping.It's usually my Play:1, Play:3 and Play One. Looking for answers as I am now holding off on my planned Sonos purchases because of this issue.I've created a diagnostic: ***********Moderator edit: diagnostic number recorded and removed

Hello.  My Sonos on Mac says my Apple Music needs to be “re-authorized” but this can only be done on an iOS device. Apple Music is fully authorized and operational on my iPhone, but I do not see any option to re-authorize it for the Mac. Any help appreciated. Thank you.

Since the December 10 update to the latest version I have been unable to play music tracks via a linked spotify account on the latest SONOS Windows controller. The Web and mobile apps work fine, I’m able to play local music files and radio stations. I was listening to queued music before the update five minutes before perfectly fine, so this has occurred in the latest version.When I attempt to add music to the queue I get one of three error messages: “Unable to add music to the queue”, “Error 701”, “An error occurred whilst adding music tracks to the queue”. Steps I have taken so far include; Resetting the router, re-adding the Play:1 speakers I have, re-adding the spotify account, reinstalling the windows controller, resetting the windows controller, none of these have worked. 

Sonos has made Play1 obsolete. I might as well throw the speakers away. They cannot be connected to wifi anymore, even after factory resets. One will work if connected by ethernet directly to the router, but the App control for start/stop, or volume is spotty at best.   I will not buy anything new through Sonos because they will eventually “improve” that to be obsolete also. All good things must come to an end I suppose.

In our country sell new headphones Sonos, offers a lot, the price is very different from different sellers, are there fakes on these headphones and how to determine whether it is a fake or original, maybe there is an opportunity to check the serial number, I will be grateful for any information, thank you!

My Sonos One speaker, is not making pairing sound.Who repairs there speakers in Melbourne Australia?

Have bought two Era100s and a sub mini. Have been trying all weekend to make the system rock. Spent an hour with Sonos support but no progress.I want it to play as a 2.1 stereo system in my living room. No matter how i try it will not work. I can stereopair the Era100s but if i add the sub i end up with one Era playing.I can add the sub to one Era, but if i try too stereopair the second i am back to square one.Evert Component seem too work. Just not together.Any ideas before i return the products? 

Hi. My set up is a Rega Planar 1, Pro-Ject Phono Box MM pre-amp, and an Era 300.The minute I turn the Rega on a massive hum is present. I have scoured the internet and tried everything I can find.Tried grounding the amp and the left channel output on the Rega. Tried grounding to each other, and each one to a radiator. Have tried all combinations of plugs being in the same expansion lead or not.I have laid it all out so no cables are crossing. But no improvement.If I plug the Rega straight into the Era 300, there is no hum (thought the sound is nor great, but just about listenable).I also get the buzz when I use a Bose speaker I had to hand to test.Any ideas?TIA.

So I’ve got a pretty consistent problem with my new setup. Sound tends to pulse. Like half a second every second. It does this for a bit, then seems ok, then does it some more.It sounds like sound is shifting back and forth between Arc and Era surrounds.Super annoying.Any ideas?

Haven't been having this problem lately, but tonight it's not showing our system... Anyone else having this problem? 

Ik probeer mijn cd speler te koppelen aan mijn era 100.Ik gebruik een HDMI naar USB C kabel, maar mijn era 100 herkent dit niet.…Ik zag op de site dat er korte kabel bij Sonos kan worden aangekocht. Is die kabel noodzakelijk voor herkenning of moet het lukken met mijn eigen kabel?

I got a new Turntable, and I would like to use it with my Sonos System. Can I connect my analog turntable directly to Port or an older Connect2? or do I need a conventional Amplifier in between? 

I love the Sonos products… when there all working! I’ve recently moved home and the only one working is the Beam because it’s plugged into the TV! The rest are non existent… Sonos I will be requesting a full refund because it’s so difficult to get them all connected again! Why can’t it be so simple as‘connect to your new wifi’ login to your accountfind your productslink them to your new wifihey presto we’re live!!! No nothing works!!!!! 

I am struggling with unreliable WiFi connectivity from my router to my Sonos app.  My WiFi router plays well with my phone, computer and TV but the Sonos app is a sometimes poor link to my Sonos 5 speakers.   Would a Sonos Hub improve my situation?  

Till yesterday I could choose different Spotify tracks for each Sonos Play:1 via Sonos App and play them at the same time.Now, every time I play a Spotify track all other devices stop playing and only one device can play Spotify. I also observed that I am no longer able to make own playlists in Sonos App with Spotify tracks.Anyone having the same problem and solved it? 

I always use crossfade, but since updating my iOS-app to 80.14.09 yesterday the function seems to have been removed?  I am listening to music from Spotify. When I open the MacOS-app the icon is disabled when listening on a Spotify-playlist. When I switched to some Sonos Radio-playlist the icon looks enabled, but it doesn’t seem to work to toggle it. I could still not see the option on my iOS-app.

Any ideas why I cannnot operate sobos system on iphone 16 pro max with ios 18? The app does not find arc, era300, sub. After reinstalling the app and rebooting the sonos system to the default nothing changes. Creating new system helps nothing because the app does not see any the equipment even after unplugging (although in the app it is written it should). Any solution because now I cannot control any of the products ?

For at least the past two weeks, my playlists will no longer play normally.One playlist of 68 tracks sometimes plays a couple of songs and then stops suddenly and without cause. Other times, it doesn't play at all. This I noticed for the first time on Nov 30. I hadn't played that playlist for a long time (possibly before the disaster app release), but it did play normally before. Individual songs sometimes play, sometimes seem to start but fail after a second.Another playlist with a mere 6 songs shows the same behavior, and often refuses to play at all. I use it for alarm (it's called ‘Wake-up songs'), and the Sonos by my bed just sounds wake-up beeps at the appropriate time, doesn't play any of the songs. I've used that same playlist for my alarm for several years now, and up until yesterday, it worked perfectly.The first, longer playlist consists solely of songs in my local music library. The wake-up playlist has 5 local songs and a Spotify song. The Spotify song doesn't do any bette

As of December 12th, I have had issues playing two different tracks (from Spotify) on different groups of speakers.  As soon as I start the second stream, the first on will pause.I have noticed that I am also unable to to edit the playlist on these streams.  It says that the track was "started from Spotify" and won't allow me to edit.  I am solely using the Sonos app to control the music.

Hi Everyone.I have a question regarding apple Spatial music. I have recently changed my setup from Play:5 to Era 300 as surround speaker ( With Arc and Sub).Ive noticed that if I play Apple spatial music most of the sound comes from the arc. The sound from the era 300 is not full (The music playback for surround audio is set to full). This doesn’t happen to other music that is not spatial or other music app such as Spotify.  anybody experiencing the same issue? And is there a solution to this other than switching music app?Thanks in advance.best regards,Mus.

My Sonos surround sound sl speakers ain’t producing any sound but my sub mini  and gen 2 beam is 

I cannot get my system to work at all with the new app. I have several speakers in two homes and both systems are worthless. Is Sonos doing anything about this?

Suddenly problems with my Sonos speakers. App can’t connect to beam-sub mini- speakers Sonos one.tried all the things I know. Reset router, reset speakers, upgrade app, upgrade system. Put out power plug en restarted all whitout solution.at a moment the app made connection with my beam, and then it was possible to Connect the sub and rear speakers. Next day same again: no connection, can’t find system. what should i do? 

I have spent 8 months trying to get access to my iTunes library that I paid for and curated over decades. My speakers have not played music for 8 months and I am close to trashing the whole system. I have emailed and been on the phone to Sonos several times in this time and no one has helped me. No one has checked in to see if it is resolved with each update and I am absolutely distraught. I hate this system, I hate this company and I am totally now traumatised.