Since Dec10 update I cannot add Spotify Tracks/Playlists to Windows Controller

Question

Since the December 10 update to the latest version I have been unable to play music tracks via a linked spotify account on the latest SONOS Windows controller. The Web and mobile apps work fine, I’m able to play local music files and radio stations. I was listening to queued music before the update five minutes before perfectly fine, so this has occurred in the latest version.

When I attempt to add music to the queue I get one of three error messages: “Unable to add music to the queue”, “Error 701”, “An error occurred whilst adding music tracks to the queue”.

Steps I have taken so far include; Resetting the router, re-adding the Play:1 speakers I have, re-adding the spotify account, reinstalling the windows controller, resetting the windows controller, none of these have worked.

eternal_cynic · Accepted Answer

This issue has rectified itself and the controller is now working again.

controlav · Answer

There is another thread this morning with the same issue, though I can’t repro the problem on my system,Please don’t reset anything any more, but I would try rebooting the speaker.

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