Controllers & Music Services

Help me to understand how I can turn my TV (HTML ARC) on and not have to adjust the volume up every time. Why can’t the Sonos Amp hold its last volume position? This is the way audio devices have worked since forever. If I am missing something, let me know. Can this be a software update? What is the meaning of have it default to 0 anyway?

Since mid December Sonos Alarms stopped grouping our rooms.  The first Alarm of the day is the main issue, it will not Group our 5 Rooms.   After we manually Group all 5 Rooms and reset sound (some rooms stop playing sound for some reason even when First Alarm is Grouped)  all Alarms, more than 6,  come on throughout the day for the most part.   Except for 2 stations in the evening that we stream, we hear the Chime. Sonos or Tunein will no longer stream these two stations, but will stream if reset manually.  Several interactions with Sonos staff have failed to resolve these issues, we remade Alarms, rebooted router, modem several times and more.  We paid a bundle to upgrade Sonos system 2 years ago, 4 Amps, 1 Port, Move Speaker, Sonos now only provides frustration.  We suspect an upgrade to some software program in Sonos, Tunein or ? in mid December threw things off.  Perhaps Tunein?  We are on the “Free” Tunein.  Alarms all worked just fine for many years until December.  We have over

If I connect a Sonos Amp with 2 non-Sonos speakers and sub…Will I be able to control the volume on each individual speaker through the Sonos app? Thanks in advance! 

Received notification this evening April 21, 2022 for System Update.  Wondering what I got?Inventory with updated hardware versionOne SL (left) 1.28.1.6-1.1One SL (right) 1.28.1.6-1.1Playbar 1.9.1.11-1.2Amp 1.24.1.12-1.2Sub 1.8.6.6-1.2Port 1.29.1.7-1.2OS S2 14.6 (build 68228040)

Recently the S2 app on my Andriod 11 phone stopped working, showing only blank placeholder screens for every function except speaker firmware update. Uninstalling and re-installing didn’t help. It was apparently insisting that a speaker firmware update was mandatory.However, all earlier versions of the S2 app on my other device continued to work just fine, so I reverted to an older version of the S2 app on my phone, and it worked fine there as well.So apparently this is a new heavy-handed attempt by Sonos to force firmware updates by crippling the app until you comply. Why not just update the firmware? Because then it won’t be the same product that works with my various platforms now - Sonos firmware updates of the past have permanently removed compatibility and functionality and are irreversible. There is no commitment to warn users of this in the release notes, so firmware updates can’t be trusted.

I was listening to LiveXLive on Sonos and unwittingly clicked the dislike 🛇 icon (as shown in the screenshot below) even though I liked the song.  The station immediately began playing another song.  How can I see what the initial song was?  And how can I reverse my vote from dislike to like for that initial song? For that matter can I see all the songs I have liked (or “hearted”)? Regards,Roel  

Hi.Are there Finnish users online?  Through which online radio service have you found YLE local radio channels?Has Yle (Finnish Proadcasting Co) local/areal channel been taken away from offering of the online-service providers? You have any idea?SonosRadio has not been broadcasting YLE programs for a long time, but now they have disappeared as well from other internet radio providers I have used.I understand that the problem is related to the fact that YLE is not a commercial operator but a Finnish state-owned production company.Regards

Does anyone else feel like they are getting ripped off by Sonos.  I bought many products just a few years ago and now they have a new Sonos 2 app that is requiring I buy all new products (at a pathetic discount) in order to use their system?  AND… to top it off, they have you return your equipment to them so that they can, no doubt, refurbish and resell at a premium.  I LOVED my sonos, but then I went to buy a new Sonos Roam for my wife for Mother’s Day.  That is when I learned that I can’t have the S1 app and Sonos 2 app work together… nope… I basically need to upgrade all of my perfectly fine equipment (soundbar, sub, play 5, connect) just to move to a new Sonos 2 app????  WHAT an EPIC ripoff. I am glad there are new competitors in this space. Sonos lost a customer and everyone I know that I used to tell sonos about, will get an updated email from me.  I feel completely ripped off!

Any info on what the fixes are for this?  I want to play my Moves outside but not if it means resets and frustrations once the battery passes 50%  

This is basic enough that I must just be missing it somewhere in the App.  How do I change the order of the podcast episodes in the Sonos app for PocketCasts?  I want the oldest unplayed episode on top, not the most recent.

My Sonos S2 app (up-to-date) has once again stopped working on Android 11, showing only screens with blank placeholders for everything except System, where it wants me to update the firmware on my Sonos One pair.Aside from the fact that I don’t generally want to install updates to make unknown changes to a stable system that I’m not asking for, and I resent being forced, my particular issue is that I’m afraid of losing access again from my Win7 desktop. It took a considerable effort of working around annoying Sonos roadblocks to get the mandatory S2 app running (with limitations) on Win7, and I’m afraid if I do one of these irreversible firmware updates on the speakers the Win7 app will tell me it can no longer access the speakers because Sonos has arbitrarily decided that it can’t.I know this is likely pointless grumbling, but is there any way we can get Sonos to consider:stop forcing unnecessary firmware updates make it clear what historical functionality will be lost with each firmw

I take my Sonos Roam with me to work. I’d love to listen to Sonos Radio HD..but apparently you have to be part of the “network” that is connected at home to play it - not sure if that’s because HD sound needs higher bandwidth or something else. So two questions: You still can’t use Sonos HD Radio unless you’re part of your “main” network, correct?  If #1 is correct, will that ever change so if you are on the go you can listen over cellular/bluetooth? I mean even if it’s not HD audio, just the fact it’s available would be nice.  My understanding is that you can’t listen at all unless you’re part of the main home network. 

Sonos has just sent me an email saying ‘Whats new on Sonos Radio’ here in the Uk Telling me great news Sonos Radio is online click on link to go to our new Radio Page WRONG the link takes me to their existing page with there products etc.anyone else received this premature email this morning looked online and see no new announcement from Sonos either  

When adding new sub-folders to the main folder in Music Library, is there a way to rescan the folder so that the new sub-folders are added?Or..Is the solution to delete the folder then add the folder after adding the new sub-folders?Mitch

When is this coming, either through casting (not bluetooth) or as a service?

I don’t see any Sonos-made Station on Sonos app. Pick any station shown on Sonos Radio website and search for its name on Sonos app, I see only third-party radio stations but no Sonos-made stations.For example, the Smooth Jazz station on Sonos Radio. I can play on my browser just fine, but when I search for “smooth jazz” in my Sonos app I see only third-party stations.I know that Sonos has created many high quality stations but I am not able to browse any of them in the app, let alone searching for it. In the “Browse Radio” page in the app, I see only third-party stations, no way to browse only Sonos-made stations. Please recommend what I should do.I use Google Pixel 6. Sonos app is on its latest version. My Sonos system is a pair of Sonos One SL.Thanks.

Hi. I have been trying to get the tracks on my Amazon Music app and those that I can access via the Sonos app as I have too much 'clutter' on the Sonos version for example track duplicates. I have tried removing my Amazon account from within the Sonos app and reauthorizing it but no difference. For you to see what I mean I will post 2 screenshots one of the Amazon app (with just one track entry) and on the Sonos app with 6 track entries (one the Live! version which I never play!)Any ideas anyone?    

I’m using the Sonos app (14.6.1) on a Pixel 4a phone (Android 12), and on occasions when I go to the Search Tab and see my ‘Recent Searches’ the formatting seems to be messed up:  I’m not sure what triggers this, as it seems to happen fairly randomly but fairly regularly. If I close the app and reload it, the problem I think usually seems to sort itself out, but haven’t checked if this is consistently so. This is what I expect the screen to look like:  Does anybody else experience this, or know what is causing this?

How can I get the volume slider on the S2 app on an iPad to vibrate like it does on the iPhone ?

The latest app update makes my phone vibrate when I adjust the volume settings for our speakers.  Some people may like that feedback but I don't need it. How can I turn that feature off..?  Thanks!

Hi All,I recently upgraded my Connect to a Port so I could use S2. Everything upgraded fine and all my NAS settings ported over. However, since I started using S2, I have had occasional problems connecting to the NAS server. This rarely happened under S1, but is happening fairly often under S2. I have restarted the speakers, port, router and even deleted and re-added the NAS path and re-indexed the music library. Any ideas? Many thanks! -Steven

Neither I can’t play music from my library. i’ve got an Iphone thanks

I’ve been using Deezer in Sonos for sometime and it has the capability when you hear a song you really like to hit the “heart” button and instantly add to your favourites. I tried Apple Music and this feature was missing… also nowhere to be found in Amazon Unlimited, which doesn’t even allow you to add tracks to Amazon playlists (as far as I can see). What’s anyones experience in Tidal ? Or  Spotify? For me it’s an essential feature and for reasons I won’t go into I’m looking to switch streaming provider

Morning all.  was hoping to get some help with an issue.  Every time I was to listen to something I need to re add the station on the app. I used to be able to just touch the play button and it would play the same station.  I’ve checked the app settings and the touch controls are set to on.  any help? 

After years paying for Spotify, and having flirted with Apple Music for years as well, and abjuring Pandora, I’ve finally decided that YouTube Music does by far the best job of curating songs for me based on just a little bit of criteria. In short, YouTube Music is the coolest. And yet as has been well noted by other commenters, Sonos completely sharts the bed when it comes to software integration with YTM. Don’t know about others but I can get mine to do a sum total of zero functioning, as far as YTM is concerned. It honestly feels to me like there was some spat between programmers or companies that resulted in a what is essentially a big eff you from one to the other, or a detente perhaps, where someone pissed someone off or had a huge ideological difference of opinion, words were said and then  everyone walked away from the conference room table, and left to sit there what is basically a 1/8th developed integration option that does nothing but get people angry. How else can you expl