Controllers & Music Services

Just purchased a 10.0 tablet anything I need to know before I switch app from my phone to my new tablet?

Hi Everyone! Been looking for months to find an answer and figured it’s time to ask the community. Here is my situation: I’ve got 2 older amps (connect:amp and a ZP100) that each run a pair of Klipsch 650-SM ROCK SPEAKERS (FYI- each rock speaker is true dual speakers). These run on the S1 app since the older amps don’t support S2. My entire house is S2 and I’ve come to a point that I either need to downgrade all my speakers in the house to S1 or figure out a way to bring my outdoor speakers into the S2 world. Would I be able to purchase 1 Port and use it for both older amps? While they’re currently set up in 2 outdoor zones, one zone would be fine. Or do I need to bite the bullet and purchase 2 new Sonos Amps? Any other ways to make it work without dropping $1k+? Thanks in advance! 

Hi, updated to 14.2 today and suddenly noticed that songs with special characters in the filename or title (have not investigated in depth yet) won't be played from the local library.I remember this problem from 13.1 and it was fixed in 13.3.Anyone else experiencing this?Really frustrating this happening again. EDIT: Seems to work now after a couple hours. Did some rescans before, so not sure what changed things. Will observe.

Had to start a new topic because the “best answer” fails to address the question and the topic has been closed for further comment. (Side note: how does a “best answer” literally start with “I do not understand what you are saying”?) Anyway, I’m trying to set alarms to play music in two rooms at a specific, recurring time.1. When creating an alarm, the Rooms menu allows individual rooms to be selected, and there is also an option to “Include Grouped Rooms”.2. I can toggle “Include Grouped Rooms” but nothing new appears.3. I then go to system settings, where “Groups” is greyed out, and it says “This feature is available on systems with three or more rooms.”4. I have two speakers, which are in separate rooms, and which I commonly group and un-group, depending on who is in each room, so leaving them grouped at all times is not a viable solution, and adding a manual routine to my evening (remembering to open the Sonos app to group my speakers before bed) is an obnoxious and likely unsustai

Hi,  how can I listen to radio in deezer instead of tunein where i got some awfull jingle and adverts not needed….  Many peolple ar uset with this, when will you solve the problem ? Pierre

hey all, i have had the same setup for years a play five or play one in every room and a sonos connect to control it all. I recently added a playbar and ive been told i dont need the connect any longer. does the playbar take over as master ?note all speakers are wireless but the connect is wired thanks !

Has anybody experienced problems with their desktop app after updating macOS to 12.3.1?when I open the app I get the spinning beachball of death and message that it’s searching for my sonos system. Every thing was fine until this update, and my iOS apps work fine on phone and iPad. My system has both wired and wireless components , but nothing shows up on the desktop app. I’ve tried deleting and reinstalling the app but when I click on join existing system the veachball e turns and will spin to the end of time if I let it.

Hi guys, I am a fan of both Sonos and Soundtrackyourbrand. One of the cool features in SYB is the smooth scheduling option. any chance to see this working when playing through the Somos app? Thanks Toller

Playlists are no longer showing up on the My Sonos tab of the app. Yet I can add tracks to my playlists and they all show up in that dialogue. How do I get playlist back on the My sonos tab?

My system works fine, hardware and Sonos apps (everything is up to date), except this notice/message appears now and then very briefly when Sonos app/controller on my Windows 10 computer is started: "You need to set up at least one Sonos speaker to get the music started. Open the Sonos app on a mobile device to continue". Two buttons: "Get the mobile app" and "More options" It disappears very fast and the Sonos controller opens normally as usual and works fine. Is something wrong?

Is it chuffing possible to have a clear and clean answer from Sonos tech or managers to understand WHY it is not possible to control SONOS volume with Mac keyboard keys but you have to go through several more clicks to invoke the Sonos controller????? What is the heck with you Sonos guys… why don’t you make it possible like it was on older systems??? I have checked the forums and you have always found a sneaky way not to plainly answer.I think it is about time you put the money where your mouth is!!! I am utterly annoyed.

I downloaded above app to my IPad.  Went to Browse/clicked on YouTubeMusic.  Screen shows up says no selections are available.   How do I add a selection to you tube music part of the Sonos App? 

Is there any use in adjusting speaker distance after trueplay? To be able to adjust the speaker distance you have to turn trueplay off, then do the adjustments, for so turning the trueplay back on. But after this is done, the speaker distance is grayed out. So I wonder if doing it this way will effect the sound, or are you just back to your original truplay distance?

I notice recently when I  change the volume My screen  on my iPad or iPhone dim slightly for a few brief seconds. Is that normal or if I done something wrong. Thank you

My wife has the S1 app on her Ipad and Iphone and have the S1 app on my Android phone and also on my Windows laptop. The app only works on my Windows laptop, not on any of our other devices.We have gotten the REALLY annoying requests to upgrade to the S2 app when opening our S1 app. We have declined because we know the S2 app is not compatible with our speakers. What is happening now is the S1 app loads but then tells me all of my speakers are incompatible and wants me to update to the S1 app (which I am currently using), then a Sonos update screen pops up with the option to update, I select update and it looks like it is updating, then I get a Update Problem screen, and an option to try again which just puts me in an endless loop.Is this an app problem or is Sonos not supporting the older speakers any longer? Is my only option to download an unapproved controller app from Play Store?Also, I have tried rebooting the speakers and router. It didn’t work.

How to stream Amazon Music 360 Reality Audio on Sonos system? I am trying to do so via Amazon Music app but 360 option is not available.Does Sonos even support it?  

Hi,I have a DLINK 320 NAS and 2 Sonos Play 1’s. I have my Music stored in a folder Volume_1\Media\Sonos followed by a Folder for each Artist. Its been like this for several years with almost no issues. About a month ago I noticed I’d lost all my Music on my Sonos with the exception of one Album. I looked on my NAS and all the media had been deleted, All my other stuff on my NAS had not changed. I copied the music back again from another drive and bizarrely the next day it had been deleted again.So I did the same thing again, the next day all my Music had been deleted from the NAS. The other stuff was still intact. Since then I’ve re-imaged my NAS and rebuilt it 3 or 4 times with a 3rd Party image which didn’t work very well with Sonos, I’ve gone back to the original DLINK image, reformatted my NAS and copied over the Music once again, and today the Music I added yesterday has been deleted again this morning. I’m loathed to buy another NAS as not 100% sure it will fix the problem, any i

Long standing podcast suddenly won't play. How do I fix it?

I’ll start by saying I really can’t stand watching or listening to broadcast ads. I don’t listen to commercial radio. I don’t watch commercial television. I happily buy albums through Bandcamp to support artists directly, and to discover new music I pay for a streaming service which is ad free. I also really love some of the Community Radio stations that operate in my home city and want to keep listening to them at home.   A few months ago my Sonos system has started playing ads when I first connect to one of the community radio stations it happens whether I connect via my Google Assistant, or manually select the stations  through the app. I’ve tried to bypass this by “adding radio stations” directly via the direct URL as is recommended in some other comments on the forum, but this doesn’t do anything to stop the ads. I’ve also added the stations through the Sonos Radio service, rather than the TuneIn service, but I still get the TuneIn ads. In the end I decided whilst frustrating, I c

Does anyone know the meaning of the blue dot?  New content maybe?  But if so how to ID?  Thanks. 

I have been a Sonos user for years.My music library has been on the same Synology NAS for all those years.Now, I can add that music library (via //10.0.1.55/music) no longer to my Macbook Pro.I can add it to my iPad and iPhone, though,What to do? 

Hi, does anyone know the streaming URL to add a radio called RADIO DeeJay (Italian) manually into SONOS? The Radio doesn’t work anymore in SONOS since last update and i want to try to add it manually with the URLthank you

Please, PLEASE sort the album search results by release date in Apple Music, like every other service, and like any sane feature would work. The current unorganized list of albums displayed for any particular artist is borderline unusable. You know this.I know this question has been asked before, but it’s been over SIX YEARS. I know it’s supposedly an Apple problem, but I just don’t buy it. Unless your engineering team is married to some REALLY obtuse implementation, this should be about 4 lines of code. If it’s NOT easy, please ask yourselves how sorting a list of results, a question you’d ask of any engineering intern in an interview, turned into an insurmountable issue that customers have had to beg for over a six year period.And if it’s really an Apple issue, tell us why, specifically, so we can go yell at them about it.But c’mon... Sort the stupid list already.

The last time someone asked why there are no release notes for S1 updates, the answer was that there was nothing new to report.The last available release notes are for version 11.2.6. My current system version is 11.3 (so clearly, there was either a change larger than those between compatibility 11.2.4 & 11.2.6--or the numbering system is used wrongly), and now there is a new update available (I do not know to which version, and I cannot find a way of checking).This might be seen as petty, but the issue is important: past updates have broken system compatibility without announcing it clearly to the user. Sonos have decided to remove many system management options from the desktop app (I find it very user-unfriendly, as it is easier for me to perform more complex tasks on my desktop than on my phone), and so I am reliant on my phone to manage my Sonos system. My phone’s android version is non-upgradeable 8.0, and there is no reason for me to change it: it works very well, has a remo

Hey folks,I’ve got some Playlists and I’d like to add to them. Nothing earth shattering about that BUT, I’m on the Sonos2 app, on my iPhone, I go to the three dots of a song and it has “Add song to My Sonos” but no option to add to Playlists. Should I just delete the App and download a new one? Or is there something else that I’m missing? I added the Sonos Roam to my system about a month ago if that is relevant. Thanks.