Controllers & Music Services

I have 4 out of my five requiring an update along with the app stating the app needs an update. After over 10 attempts to install, reinstalling the app, switching off all devices inc router, nothing is working. Any ideas folks ? 

We really need a way to control a Sonos outside the home wifi. I went into holidays and I forgot to remove the alarm I had every day. My dad came to my house for one week and has to wake up everyday to turn Sonos off! I don’t understand that basic features like removing alarms cannot be done outside wifi. 

Is it possible to “tune” a Sonos Radio station? I don’t see a thumbs up/down, but does skipping a song or adding it to your library affect the future selection for that station for me?  

My Beam does not appear in the Products in system settings. If I add the PlayOnes it disappears. I am logged in. I tried all things mentioned in this post about turning of private network, etc.:  I have iOS 15.4.1; The Sonos app is 14.6 build 68228040  

How would we disconnect my wife's iPhone so I can connect my Android to SONOS please??Thank you

Is the lack of Apple Music lossless support a Sonos Issue (haven’t got to it yet) or an Apple issue (not allowing other providers to access the lossless streams)?I actually think Airplay does sound better, but that is not why I bought Sonos speakers. Thanks

Does anyone know if it's possible to playback video podcast audio to Sonos? All of my video podcasts are greyed out in the Sonos app. I presume because Sonos doesn't support the video file playback.

My library lives on a Synology NAS, and I've succesfully played music from there for months. Recently, I had reason to clean up my NAS user list, and I'm afraid one of the users I cleaned out was the user Sonos was using. I suspect I allowed Sonos to use the Guest account, and I've disabled that.Is there a way to modify the credentials used by Sonos to access a network folder? I'd strongly prefer to create a specific Sonos user on the NAS, and use that to access the folder from Sonos.(If not, I'll just re-enable Guest with read access to the music folder.)

As the title says. My alarm is turned on, but, isn’t playing. Also, I set the sleep timer, and it doesn’t turn off. Music plays just fine otherwise.

I can see my playlists using search/add track to playlist - how do I restore them to my home page?

Hi. BBC sounds app is not visible so cannot play BBC stations. many advice? 

I have a surround (Beam+sub+2xOnes), a Move and a Roam. I’m unable to see more than one product in my system. In the case of the Roam and the Move I cannot pair them as stereo because the system never detect both at the same time. If I turn one off, then the other is showing in the app.I tried factory reset all of them several times and make sure to Add product (I read a post where the problem seemed to be that the products were created in different accounts, but this doesn’t seem to be my case). I tried resetting the router, try to find the missing products, etc.Any more ideas? Thanks!

Is there still no way of removing the Sonos Radio menu option?

New BT router. Now no operating Windows S1 controller!All parts of the Sonos S1 system working, except the CR200 controllers, which now display the BBC Sounds and Qobuz Music Services, but cannot access either. S1 mobile apps working, but what a drag they are - sucking the life out of the battery and never with you when you need a controller!However, back to the Windows S1 Controller. It states it cannot see my (existing) system. I have tried all the suggestions: restarting the router, restarting the Bridge (I do not use WiFi to connect), uninstalling and re-installing the Windows Controller. On set up of the re-downloaded Controller, set up states the “app” is ready, however the Conroller continues to state it cannot see my system.Any advice gratefully received that does not include ditching the Controllers and solely using the mobile and iPad apps, or using WiFi to connect (it needs an ethernet cable to the nearest speaker, which being a Play 5 is not easy to situate to connect by ca

Hello everyone,  I just set up my Sonos Arc on a new samsung tv model and everything works fine, but the tv doesn't shows the volume level with numbers. Using the tv remote (ore the Sonos app) I can turn up and down the volume, but I can t see the level of the volume. Is there some setting that I missed? Thanks

Hello,I have tow Pay:1 units that were connected to Sonos 1 controller app. Then I moved to Sonos 2 app. Since that day one of my Play:1 is considered “not compatible”. Error 30 keeps popping… Is there any way that unit can be updated? I don’t really want to operate 2 Sonos with 2 apps as recommended by Sonos. Tks.

I’d love a widget that shows a list of speakers with volume sliders to allow quick volume adjusting. Does such a thing exist at all for iPhone?I know there are a number of third party ones but not sure if any do what I want?  Cheers for anybody info 👍

I was just logged on to my server which has my music library on it and noticed 120 SMB connections from my various Sonos devices to the music share. There are tens of connections from today and each of the last few days. Is this normal? I’ve never noticed it happening before. Thanks Jon.

Hello,I’ve read all the similar topics I could find but I can’t get my Music Library to load in Sonos S2 on my Mac Mini running Monterey 12.3.1. I’ve both shared the folders and unshared the folder, changed the privacy settings for Sonos, and looked at my router settings to see if there’s anything there I can change. The router doesn’t have anything listed under USB storage devices, despite the fact I have two drives connected via USB C. If I load the native iTune folder the one song I have in there loads. Unfortunately all my music is sitting on external drives. I’d appreciate any advice you could offer, please.Thank you.

I tried to find and play internet radio with CD quality on Sonos, but I failed except Radio Paradise. (I tried to add Naim Radio FLAC stream on Tunein and got failure in playing it. ) Is there any radio station of CD or Hi-res audio quality, which can be played on Sonos except Radio Paradise? I don't want to find music and play them. I prefer radio.I prefer music without lyrics like classical music. I think Jazz etc. are fine. If there's no free service, is there a paid service?---- Does Roon music player do this job?---- Sonos Radio isn’t available in my country, but I have questions. Are Sonos Radio HD stations just playlists or on-air? If they are playlists, then do they update their stations frequently? Thanks in advance!

There’s a 100% hang on startup when starting the S2 controller on MacOS Big Sur (11.5.2 20G95) when the computer is connected to a VPN with Global Protect. In my case the VPN is on 10.0.0.0/8 and the local network is 192.168.1.0/8. The Sonos hardware is connected to the 192.168.1.0/8 subnet. If I disconnect from the VPN everything works fine. If I then re-connect to the VPN after the Sonos controller starts it continues to work fine. When on the VPN the controller boots up and populates the three “System/Now Playing/Select a Music Source” columns correctly. The fact that the “Now Playing” column is correct indicates that it successfully discovered the Sonos cluster. However, about 2 seconds later the app freezes and I get the spinning-ball-of-death. What’s weird is if I force-quit the app is actually recovers for a second and starts working but then quits. I think the SIGTERM or AppleEvent is somehow breaking the deadlock/hang mentioned below. Here’s the callstack for the main thread.

The Sonos playlist function is missing from my IOS Iphone AND my MacAir app. Serching, I see that this issue goes back a year (!!!!) Haven’t seen a solution or work-around posted by Sonos. I can “save” a queu to a playlist, and I see my earlier playlists. But it does not appear anywhere on the apps. After a year? Really? Kindly advise,Mel 

I am a happy user of Deezer’s HiFi tier with Sonos, and have been for several years (started on Deezer Elite back in the day...).  I chose the HiFi tier as it *was* the only tier offering FLAC quality (and back in the Elite days, it was the only service that integrated with Sonos).My annual subscription is up for renewal next month and I see that FLAC streaming is now available on the cheaper Premium tier too.So, are there any downsides if I ‘downgrade’ to Premium to save some cash?Note:  I’m based in the UK.  I know that only the HiFi tier offers “360 Reality Audio” but I’m not interested in that.  Also it’s an individual account, so I don’t care about family features.Advice please, from those who know!  Thanks.

I am running the arc via an LG tv and using the iphone to control settings(via sonos app) and I just read that tidal atmos tracks were now available on my iphone tidal app so was wondering how to “stream” them to my sonos arc.............1)Firstly I get the atmos symbol showing correctly on my tidal app on the iphone when I look at a atmos track2)I get atmos tracks to play when i use the LG tv's tidal app (I know this because atmos symbol appears on the sonos app on my iphone)3)When I try and play/stream to my sonos setup atmos tracks from my iphone tidal app - I get a few streaming options at the top i) firstly using my internal iphone speaker i get the atmos symbol displaying correctly and atmos is played ok ii)I also have a speaker symbol with my sonos room name - however this seems to play (be capped) at hi-fi quality if I try and stream an atmos track iii)I have an airplay streaming option with my sonos room name and this appears with the atmos symbol but it appears on my sonos ap

There is a security access for Sonos?if someone access on my Wi-Fi and they have sonos application, they can access to my sonos speaker. So how can I protect access to sonos speaker ?