Controllers & Music Services

You can’t delete a song from Sonos.  Sonos is grabbing the song from your source, which could be a disc or a streaming service like Pandora, Tidal, etc.  You need to go back to the source, likely on a PC or computer, and delete it there. 

this Problem: port range check netsh int ipv4 show excludedportrange protocol=tcp shows it’s in a blocked port range (start 3371 end 3470) is an exclusion disabled Hyper-V ( dism.exe /Online /Disable-Feature:Microsoft-Hyper-V ) tried netsh int ipv4 add excludedportrange protocol=tcp startport=3410 numberofports=1 failed error message “Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird.” (Port is used by a program) checking the port if it is used  Get-Process -Id (Get-NetUDPEndpoint -LocalPort 3410).OwningProcess and Get-Process -Id (Get-NetTCPConnection -LocalPort 3410).OwningProcess   failed error messages Get-NetUDPEndpoint: No MSFT_NetUDPEndpoint objects found with property 'LocalPort' equal to '3410'. Verify the value of the property and retry.Get-Process: Cannot bind argument to parameter 'Id' because it is null.Get-NetTCPConnection: No MSFT_NetTCPConnection objects found with property 'LocalPort' equal to '3410'. Verify the value of

I don’t use Sonos every day.  But on the weekends it’s nice to use.  Unfortunately the constant requirement for updates forces me to stop what I’m doing, update my computer, update my mobile device, often restart my computer and device, sometimes unplug sonos or my router to reset.  It’s become so burdensome that Sonos is no longer a usable device.  This has been going on for years without any signs of improvement.  Sorry, no longer will I be a Sonos user

I use the ambient music app Endel, but can only play it on my phone or over Bluetooth to my guitar amp. Would be great if there was an integration available for this service. 

I’ve been a SONOS customer for around a decade and I’m considering moving to something else….WHY? I don’t understand the app I don’t know how to launch anything I’m always confused I get lost in the menus and options Search doesn’t work wellI am probably a complete idiot, but I have difficulty navigating the new app...eventually, i get something to play, but I don’t really know how it happens.  I hunt and peck around and eventually, I get something to play.  Granted my home system is 10 Sonos Amps and architectural speakers - it is complicated.  But you almost need to stupify this down to a google search window that you can type in “Please, for the love of GOD, play Taylor Swift in my daugter’s room so she will start her homework.  I don’t care if you use Pandora or Tune-In or YouTube or Apple Music or any other source, but please please please start playing Taylor so i don’t have to try to navigate this darn app for another 5 frustrating minutes!!!” - I guess voice control might solve

I have a ton of playlists I wanted to share the lists with a couple buddies (just the lists not the actual music) SonoSaver (search for it on the web) does the job.I can save each Playlist as a CSV, convert then to Excel, clean up and sort to my hearts delight and pass along.

Just been helped by Sonos to upgrade to a new Era 300. Received today and tried to add to existing system which is all fairly old products (2x Connect Amps Nd 2x Play 1s). Existing system operates with S1 app but new Era set up says it only works with S2 app. Supposed solution is to have two systems and two apps. Ridiculous - Sonos knew what I had in my system as they helped with the upgrade.  Very disappointed. 

Play different music in different roomsTo play different music on different Sonos speakers, you just need to select what you want each speaker to play and group the speakers you want to play the same music together. Once grouped, you can select what you want each group of speakers, or singular speaker to play.As mentioned above, speakers are accessed by tapping the Systems tab at the bottom of the app. From here you can group them, or ungroup them. this seems to no longer work. i have tried to find a solution on here  but to no avail, any ideas/ solution from anyone would be appreciated 

Hello,First of all I apologize if this question has been asked before. I tried to search for the solution but was unable to find the answer.I have two Sonos systems at home:In the Pantry: Beam Gen 2 + Sub Gen 3, connected to a Toshiba TV in the Pantry In the Living Room: Arc + Sub Gen 3, also connected to a Sony TV in Living RoomThings are working fine for both systems. I also have no problem playing same source in both systems.The issue is when I have to select which TV to play/disconnect from any of the system. Since both are connected to a TV, the Sonos App shows the same “TV” as the input names. I keep selecting the wrong TV as the source I want to keep playing because I have no clue which to select.Screenshot of what I’m trying to explain is attached.It would be perfect if I can rename the “TV” to “ TV-Pantry” and “TV-Living Room”.Is that possible?Thanks,Danny

In iOS14 Apple added a new feature to “Autoplay Similar Tracks” when a playlist or queue is finished.  Its supposed to continue to play similar music to what was on the playlist.  Similar to Create a Station that does work (but is fairly buried in Sonos and Apple), but instead it kicks in at the end of an existing playlist vs. creating an unending playlist from scratch like Create Station does from a selected song. See here https://support.apple.com/en-us/HT208383 Apple show an infinity symbol on the player to control this feature. Its supposed to be somewhat better than create a station as it has the context of the entire preceeding playlist when picking a new song, vs. a single song.

bnnrrfgg

I’m on recent of software.I would group a bunch of speakers and play music.  Then, for no reason at all, it would not play on any except one of the speakers in the group.  I have to ungroup and re-add.  This started about two weeks go.  I do have a TV connected tho the Arc and maybe it is related to playing tv and stop playing passing audio back to the music app.  Anyone else with this issue?     ---------------------------------Era 100: BedroomSerial Number: XXSonos OS: S2Version: 15.11 (build 76247270)Hardware Version: 1.38.1.10-1.1Series ID: A100IP Address: XXWM: 1---------------------------------Era 100: Dining RoomSerial Number: XXSonos OS: S2Version: 15.11 (build 76247270)Hardware Version: 1.38.1.10-1.1Series ID: A100IP Address: XXWM: 1---------------------------------Era 100: Extra DinningSerial Number: XXSonos OS: S2Version: 15.11 (build 76247270)Hardware Version: 1.38.1.10-1.1Series ID: A100IP Address: XXWM: 1---------------------------------Sonos One SL: Great Room (LS)Serial

Well i just updated to ios 17 and Sonos sent an update earlier today and still cannot perform trueplay. 

In previous versions of the sonos app you could select multiple speaker groups as outputs allowing you to quickly stream to multiple groups.I dont know when it changed but groups can no longer be multi selected. Selecting a new group removes the previous selected speakers and replaces with just the new group.For example, if you have Group A, B and C you used to be able to quickly output to groups A and B by selecting both groups. With new behaviour you can only ever select group A or B. The workaround is to create another new group D containing A+B, but this very quickly becomes unmanagable if you have more than 3-4 core groups.This functionity change has significantly reduced the usability of the groups in my opinion. Did it get removed on purpose or can i re-enable the behaviour somehow?

We have several sonos five speakers installed, one in certain offices. How can i setup that person on the app to only control the speaker in their office?

There definitely needs to be a discussion about how to get a multi person family that uses Spotify with Sonos to always use the correct spotify user.  I am an IT Admin with deep experience with data and configurations, and some how, my wifes listening has still been merged with my spotify listening when I look at my 2023 Wrap data from spotify.  Even though her songs do not show up in my Spotify recently played in Spotfy, her songs DO show up as my most listened to songs in my Wrap Up.  Spotify support is absolutely no help.  I have talked to multiple support people.  All seem to get to the same point.  If we listen on the spotify app, then this will not happen.  But since we are using sonos, this is probably the reason.Using The Spotify app to play defeats the purpose of having a multi-room sonos system (THAT WAS EXPENSIVE) and multi person family.  I really think Sonons needs to work on improving this.  Anyone have any tips? 

I only have had my ERA 300s and Beam for 2 days and I am feeling confused, stupid and discouraged. Is there an easy way just to delete a room(s)?  I try to learn and solve things myself but other than a “factory reset” I do not see how to delete a room.  My Beam is connected to my TV and I have two ERA 300s. All I wish to do is have my two 300s linked together so that I can add to my Beam together when I want to play music.Thanks!

Hi, I know that the Roam (mic) does have an automatic trueplay function.I also know that the SL (speechless) doesn’t have any mic build in, hence no automatic trueplay.What I don’t understand is why trueplay on the Roam SL is not available through the mic of my iPhone.Just like you use trueplay on the OLD “play ones”, they also did not have any mic.Hence trueplay was achieved by using the mic of your mobile phone.Am I wrong and is it possible, or are you planning to add this feature in the future? Regards.

I’m considering buying a Sonos One SL as a stand alone speaker but want to know if I’ll be able to use Siri via my iPhone to play Spotify music and Sonos radio channels? I have a feeling it might only be able to use Apple Music, which I don’t use.

Have used trueplay in a number of settings at home  which involves  stereo pairing of the era 300 with a sub mini … Initial impressions post trueplay at the various locations appear attenuation of the high frequencies ..a quick A/B  with and without Trueplay confirms this in my case  … However does Trueplay improve over time and if so what sort of timeframe ? 

Please add the capability for the Sonos apps to sort one’s Music Library leveraging the Sort metadata fields on a given release. For example, in Apple Music/iTunes, one can choose how their Library is sorted based on alternative text in the sort as fields, as below:Note:  by changing the album field’s “sort as” text from the album title to the convention: Artist - Year-Month-Day - Title, I am able to then organize and search through my entire Library of albums by a given artist, and then the albums ordered chronologically, thereafter.Another use case is an album series, named as “Volume #” and there are 16 albums in the series. The Sonos app does not sort on numbers, smartly - meaning, it doesn’t recognize that 2, 3, 4 come before 10, 11, 12, because it’s only looking at the first integer.  Instead it orders as follows:Volume 1 Volume 10 Volume 11 Volume 12 Volume 13 Volume 14 Volume 15 Volume 16 Volume 2 Volume 3 Volume 4 Volume 5 Volume 6 Volume 7 Volume 8 Volume 9My only workaround

Sonos has taken a major step back, by users not being able to control volume on app using iPhones.YES! I regret buying into their eco-systemsSonos also failed to notify customers of "THIS MAJOR CHANGE" Shame on you!!You should advise future buyer of this "MAJOR CHANGE!  Post it on your home page? Of course not, the suckers will find out later.I expected better from a company with great  speakers & sound!Why would you stoop so low and NOT provide customers who spend so much money on you speakers a better experience using your app? We all know their not cheap.Dont blame Apple, because  it is SONOS we spent many on.OH we were able to use it before, duhhIt seems Sonos cant or won't upgrade their setup. JP

Hi there, I frequently use my Sonos system to stream live radio, and I exclusively listen to add-free stations. In the past, TuneIn Radio, and then Sonos Radio have worked perfectly well for finding and streaming my preferred stations, but over the years both services have added more and more pre-roll and even “mid-roll” advertisements overlaid on top of the original stream. The best solution I have found for this annoyance is to load the Streaming Station URLs manually in the Sonos desktop App. It is a bit of a pain, but it a one-time pain, and way better then listening to the ads. But I really do miss the station artwork. Please add the ability to load custom artwork alongside custom streaming URLs in the Sonos app!

Hello @SONOS star team.  I will compile, and edit to add over time, the things I noticed and would recommend for our collective reflection here. Please comment to contribute your ideas too, and I can add them to this OP so that it’s easier for the SONOS developers to have it all in one place.Special thanks and appreciation for Keith, whom I “met” on Reddit and guided I use iOS, latest of everything at all times: iPhone and SONOS App version. Allow manual/ user ranking/ rearranging in My Sonos > Edit (top right corner). Ditto in Browse for existing music services.   Add a “tip” bubble to let people know about 3D Touch available throughout the App. I see use it in My Sonos to select Play in Another Room… the most.  Add Alarms to the SONOS icon itself on the Home Screen when using ForceTouch/ 3D Touch (Currently: Search, My Sonos, Play - Resume Last Played).   Detect WiFi issues and walk the user through fixing them to lighten the load on your Support Team, PR hit with people spewing c

Anybody out there able to get to a classical recording on Apple Music using the composer and opus#?I find any attempt to “drill down” into a more specific search (artist, type of composition, key signature, etc.) always results in an Apple “I can’t find anything” response. T.I.A.