Controllers & Music Services

I’m having all sorts of connectivity and grouping issues on large varied Sonos system ONLY with Apple Music.   Other music services work fine.  What’s up?  Looks like Sonos not purging previously played Apple Music so occasionally receive error, “system in use elsewhere”.  Usually it just plays Apple Music on certain, but not all, grouped speakers.

Daar Sonos user, Please try to explain, in simple manner, how to use Sonos S1 system and Sonos S2 system, at the same time, for different speakers, in one house Thanks,  Bertus

A few times our internet has gone down. We use sonosnet between five speakers - one wired via Ethernet and the other speakers daisy chained.  is there a way to setup a backup internet with a hotspot through my cell phone?  I’d need to easily toggle between the hotspot and our Ethernet using sonosnet (when the internet starts working again).   my preference is the Ethernet but the hotspot usage would be a backup. 

The Flic Twist can now be pre-ordered!It supports Sonos control via a hub and can control volume via a rotating dial and a push button for play/pause so should make a nice little controller. 12 additional controls can be added by pushing and twisting the unit so I guess you could add skip/forward/etc there.https://www.t3.com/news/you-can-now-preorder-the-flic-twist-smart-home-button-and-its-on-saleAvailable here, the homepage has links to some bundles with the hubhttps://flic.io/  

Hello,Since 16.5 update we can no more control the volume or skip using the iPhone hardware button or the Lock Screen buttons.I’m aware that it’s an Apple limitation. Why Sonos do not propose some control center button for basic features (volume +/-, skip, pause/play).It would be very effective for user experience.  

So I've got a Synology NAS and a couple of Sonos speakers. Some day I got the stupid (!) idea to switch SMBv1 off and soon I found out that my Sonos stuff was unable to find my local music library. Of course I agree that Sonos should move to v2 or v3, but since there is no sign they will, even after the whole S2 operation, it seems we will have to solve this ourselves. I’ve seen the Raspberry pi solution here on the forum, but I didn’t want separate devices and I thought it should be possible to do the same with docker on the NAS itself. If you are not familiar with Docker yet: it is like running an extra machine (called “container”) on your NAS, a little bit like virtual machines, but easier and more lightweight. The container runs isolated on your NAS, it only gets the access to your NAS you grant it specifically. Docker is a standard package on Synology. It also has a nice “registry”: an app store where everyone can share their containers. So the idea is: run a container with SMB (S

Hi all I tried to connect my Deezer account to my sonos account (through the app)the app is asking whether  I have an account : Yesthen there is an error message saying there is an error with the authorization of my account - check your internet connectionhope one of you as the solutionmany thanksJulien  

Seems this one takes minimum two tries to cycle the second update per first complaints. I see no immediate UI changes. Maybe this fixed the Trueplay debacle from 15.8?

My internet connection is with 3 on a Zyxel router/modem connected in passthrough mode to an Edgerouter X. If the connection is over the 4g phone network the Sonos app connects to BBC sounds on the first try. If the modem is connected to the 5g phone network the Sonos app can take up to 10 attempts to connect to BBC Sounds. Similar problems but less often with Apple Music. Has anyone else experienced this? I should say that the internet connection is 60mbps on 4g and 300 on 5g with pings in the 30ms range.I have been unable to explain this to Sonos support as they get endlessly distracted by confusing 5g network connection with 5Ghz wifi.

Does the 3/28 “Hi Res” and Apple Music Classical update mean that we’ll also be able to stream regular lossless (CD quality audio - 16-bit/44.1 kHz) through the Apple Music service via the Sonos iPhone app and Mac app?

The S2 app’s media progress indicator does NOT work the same consistently throughout the music sources?  For example, I can drag it in Spotify but NOT when listening to prerecorded shows in SiriusXM.  It’s easily my least favorite thing about Sonos.  For years, I’ve found myself relistening to parts of hours longs shows that I’ve already heard just to get to the parts I haven’t heard.  I just want to be able to drag the progress bar forward and backwards in these types of recordings.  

Problem:In Spotify I can only select the last group as a device or the separate speakers if there is no current existing group. Reason:This is really annoying, because I have to switch to the Sonos app every time I want to play on a custom Sonos group. Solution:Other companies are able to sync the individual devices and the groups to Spotify as a device. This results in the following device list in Spotify: * Kitchen* living Room* Bedroom* Custom group (Kitchen, living room) Why is it so complicated to implement the same behaviour like for Google or Amazon devices?

Hello, like some of the users in the community, I have been hit with the curious bug of the Windows controller getting stuck at the startup icon because it is unable to bind port 3410.Log entry:<ApplicationData>@Module:module @Message:Can't bind (port 3410)</ApplicationData>As the solution that worked for me is different from the other posts I found, I wanted to share another. In my case, the reserved port was caused by a combination of Hyper-V / Docker / WSL2 reserving a bunch of ranges.Confirm that a reserved port is your problem by running  netsh interface ipv4 show excludedportrange protocol=tcp and if you see a port range listed that includes port 3410, proceed.Disable Hyper-V and reboot Run netsh int ipv4 add excludedportrange protocol=tcp startport=3410 numberofports=1 to reserve port 3410 Enable Hyper-V and rebootThis permanently fixed the problem for me.

Is there any way to reorganize the titles by particular artists in the Sonos Library. They appear to be in a random order. I would like to edit the order - for example, studio albums in alphabetical order followed by live recordings by date.

i have seen this question posted before and i figured out how it seems to be coded. poor programming but here goes. i have the siriusxm web player open on my computer. then go to discover all channels. here you can add remove favorites by clicking on the star. .https://player.siriusxm.com/all-channelsNow here is the dumb part. the siriusxm favorites in the sonos app (was using the sonos app on my computer to make it easier.) only allows 18 entries. so if have added more favorites it will only display the first 18 selected on the sirius player… i found this out when i was removing favorites on the sirius all channels site that i didnt use, but were on of the 18 sirius favorites in the sonos app i saw that when i removed one from the sirius site it would be removed from the sonos sirius favorite section and then I would get another favorite here in the order that i seemed to have added them in the web sirius all channel sections.so i would conclude that if you wanted to have 18 of your m

I have updated my iPhone 13 Pro to IOS 17 and have installed the latest SONOS 15.8 software but cannot run Trueplay to retune my system as it is not yet supported “for this iPhone” which I guess isIOS 17. I know IOS 17 has only been publicly available since yesterday 18/9/23 but surely SONOS had sufficient warning to make the S2 App compatible ?

Raising this because some other threads look old. I’m dumbfounded that the Sonos app has no information about release dates, album credits, lyrics, artist descriptions, album descriptions, and so forth. All of the major music services have found a way to do this, surely Sonos can too. Not to mention no way of viewing the audio quality of an album (ie atmos) before clicking play. For Apple Music, this means that you have to research what albums are in atmos or hi res lossless, then go back to the Sonos app, search for the album, play it & then verify if it is actually playing atmos or not. This is very time consuming and a real pain in the ***.  I’m tempted to ditch Sonos soon, purely because Sonos really can’t seem to get their act together on the software front. And reading prior threads, the response seems to be to punt the responsibility to the third party service, saying there’s nothing that can be done on the Sonos side. I don’t know, maybe set up a call or two with developers

What is the current version number of the Sonos S2 App? 

We have an in home Sonos speaker system for our music & televisions. I want to purchase the best turntable that will adapt to our Sonos system. Can you recommend one?

How do I set the default search source to music library? I think the app used to default to the last used source (?) but now every time I start the app it defaults to Sonos Radio. I never use Sonos Radio and I never will so it means extra clicks every time I start the app. Very irritatong. Just for disclosure I do have an issue with the way Sonos Radio is forced on us and previously posted about how the mobile app prioritises SR search results over, for example, my Youtube Music service. Sonos have never “fixed” this - indeed, it seems to me they are intent on making things worse by changing the Windows app to try and force SR on me there too! I really, really hate this - just please, please, please let me use your speakers MY WAY! All I want is for SR to disappear, if one chooses to do so. I don’t care if it’s there as an initial default, but please just let us remove, even if it’s buried in the settings somewhere.

The other day I noticed all of my music was gone from my library, I confirmed the path to the files is still loaded.  I hit update music library now and indexing flashes and goes away.nothing is added to the library.  I know the file permissions are set correctly because the last play list still plays the songs from the folder.  The music folder is on the hard drive of the same WIN10 PC I am trying to update from. I sent a diagnostics report “Your confirmation number is: 812575149.” Please help!Thanks,John

Hey Sonos support, please note that the string table for PowerApp has invalid xml in it. Specifically this:<?xml version="1.0" encoding="UTF-8"?><!--rev numbers are to be ignored, and should not be used.--><stringtables xmlns="http://sonos.com/sonosapi"><stringtable rev="1" xml:lang="en-US">    <string stringId="ServicePromo">PowerApp - Unlimited Music & Video</string>    <string stringId="Button_Register">Sign up For PowerApp</string>    <string stringId="Button_Login">I already have an account</string>    <string stringId="Error5Message">Access token not found, retry</string></stringtable><stringtable rev="1" xml:lang="da-DK">    <string stringId="ServicePromo">PowerApp - Unlimited Music & Video</string>    <string stringId="Button_Register">Sign up For PowerApp</string>    <string stringId="Button_Login">I already have an account</string>    <string stri

Hi Community,since years there is no way to play songs form a local mp3 library and simultaneously show the lyrics that are saved in the mp3 metadata. There are several threads in this forum where this missing feature has been discussed but never has been solved by Sonos.I wonder why this simple feature isn’t implemented until today. Listen to your favourite song and reading the lyrics could be very helpful for all non native english speaking customers.I don’t talk about lyrics from other music services like Spotify. Just simple display the lyrics from mp3 metadata - like title and cover. Maybe there’s a chance that you mark this as a new request.Thanks, Markus.

I want to have pre-named groups like “Upstairs”, “Downstairs”, “Whole house” etc. Coming from Google Chromecast, I really miss this feature.

So quick question and maybe redundant but when listening to Apple Music do you get better quality of sound if you pull a song from the Sonos app or the Apple Music app and Airplay? I can’t tell much difference but thought I would ask.