Controllers & Music Services

A little background - my wife and I are retired and full-time RVers. I am also a former part-time musician with a decent ear. Since I can’t have my transmission line speakers, big amps, and Squeezebox system in the RV, I’m adopting newer technology. I have just swapped out our Polk Audio soundbar and sub with a Sonos Beam (Sub Mini to arrive in two days… but don’t tell my wife). I have uploaded a bunch of music to YouTube Music and have set up the music library on my laptop to play on the Sonos (both methods sound SO much better than blue tooth to the old sound bar!). The problems are these: 1) we are stationary right now with 200+ MBps broadband for internet. When we are on the road, we rely on a 4G MiFi hotspot for connectivity and speeds depend on whatever tower is available. Thus, when traveling, streaming from the laptop will be the most reliable approach - but I don’t want to leave the laptop running 24/7 to do that. My beef with YT Music is that the interface is 19th century and

I have this issue on one phone. it struggles to find the rooms, when it does find the rooms it then won't connect. All other devices my partners iPhone, iPads, computers work fine.But this is the thing….this problem only applies to my iPhones going back over 3 maybe 4 handsets so is it something to do with the software passing onto each new handset when I do the changeover?Help. Very annoying. Current handset is iPhone 13.Thank you

This would likely apply only to the UK … unless you use a vpn to get BBC Sounds on Sonos.  Currently in the USA you can listen to the BBC Radio stations via TuneIn.And not sure that BBC Sounds in the UK on Sonos uses Shoutcast…. but thought i would post it for general informationI heard the announcement today after a news program. the link below is on the BBC website https://www.bbc.co.uk/sounds/help/questions/recent-changes-to-bbc-sounds/shoutcast-closure The BBC uses several streaming technologies to deliver BBC Sounds. If you are hearing a message informing of this change, you are listening using Shoutcast. The BBC will stop supporting Shoutcast by mid-2023. Why are we making these changes? Shoutcast is an older streaming technology and many connected radio devices in the UK no longer use it. Ending support for Shoutcast will enable us to focus on the two most popular technologies currently used – HLS and DASH. As well as delivering better value, it will allow us to understand more

There seems to be no possibility to remove the Sonos Radio music service. To my knowledge, this is the only music service that cannot be removed (or disabled, both would do well) I want to remove the Sonos Radio service, because it gets in the way when searching for a radio station. I do not want to use Sonos Radio, because Sonos Radio does not meet my requirements of an internet radio player, which is: play radio station from my region.  When using Sonos Radio to stream the VRT radio streams (Flemish broadcasting in Belgium), the stream does only start after 15 seconds. And half of the time, it is the wrong stream (playing “de tijdloze” instead of “VRT Radio 1 Classics”.  This i s a known problem to Sonos, according to the VRT website: https://www.vrt.be/nl/aanbod/kijk-en-luister/radio-luisteren/streamingslinks-radio/ (Dutch). But Sonos fails to update their services.  As suggested by that website, I’m now using Radioplayer, which starts the stream in 2 seconds and it plays the correc

Lots of threads out there Re airplay not working due to password prompt.  Just bought a new Move for $500bucks expecting to AirPlay to it and can’t?!?!?!no solution out there that works… and before everyone chimes in about disabling airplay passwords that has already been validated.  Sonos do you have a solution? Please don’t point to all the previously posted articles on disabling passwords… tried everything publicly available to no resolution.  please advise. Thx. 

Today there was an issue with The Sonos BBC Sounds service, the App threw an error station not available. I see that there was a status post on status.sonos.com. This shows all the services and status of all services.I’m thinking could this be intelligently integrated in the App?eg I try to play something on a Music service, it fails. The error provides a link to status.sonos.com for that specific service if there is an outage at the time the user is trying to play service.Only link if there is an error playing and there is also a known outage.Could avoid customer frustration disabling services / re enabling services, support calls etc.

The station “61 Blues” is connecting vie radio.net with Sonos, showing “On now” and title of played song.But no sound to hear!!!What can I do or where can I stream “61 Blues” station in Sonos. I already reinstalled radio.net service. And the station is running well in the internet!Thanks for your supportRudolf

After the most recent upgrade to Sonos 13.4 (S2), I don’t see much cover art in the Sonos controller. More precisely, it seems that I see cover art if it is embedded into the MP3 file, but not if the cover art in a separate file called folder.jpg. In my collection, most albums have a folder.jpg, and only a minority of albums have embedded cover art. There are two reasons for this:Albums that originally had on CD, cassette or vinyl. For several years, Sonos was not able to display cover art that was embedded into the MP3 files that I bought, so I had to extract them to folder.jpg and remove them from the MP3 file.Is any one else seeing this? Or is this just some accident on my system? 

Out of a sudden no Genres, Titles etc. anymore. On Win 10 PC as well as on iPad. The NAS is still seen by my Win 10 PC and a playlist plays.Seems like the whole index is lost. No idea why, as I had changed nothing, no tracks added or deleted, no nothing. Also in the PC controller I can’t select a new indexing, as it is greyed out.Solution: deinstalled S2 completely, downloaded and installed it again, as admin and allowing firewall configuration (which I most probably had done the last time before also). Then I was allowed to index and after this was finished, Tataaa! Works. Question is for how long, because a few weeks ago I probably went through this already, as  downloaded S2 install exe’s date tells me. This time I made a record of this.

I subscribe to Amazon Music Unlimited (UK) and, for some months, they have added podcasts to their service.  They do not appear at all, though, in the Sonos app.

The Sonos app cusses a mild headache. The app is awful and every aspect is so horrible that I don't know where to start.Please start over.I often end up using my phone, headphones or internal computer speakers just to avoid opening it.

Would love to add my playlists to the Sonos favorites. There’s no way to easily pull up my favorites once they have moved out of the “Recently Played” section or use automation to play a default playlist. It takes digging into several menus to get back to my perferred playlist. 

I want to download my Sonos Playlist (created from Apple Music) onto my iPhone so I can play on third party equipment if necessary.  I want to do this without WiFi as often am away from Internet.Can anyone help me.OR I have a Roam SL.  Can I hook it up to my phone and play my Playlist?Any help appreciated

Since my Sonos app was updated to version 14.18.2 I get constant the following notification:Sonos: Stopping the service may interrupt playback notifications I can disable it if I uncheck the Background Services Notification, but this should not be the solution…Samsung S21 Ultra running Android 13 

Does anyone know when v11.9 was released on sonos s1?.. there is a bug with this version I discovered and am wondering when 11.9 came out… many thanks in advance 

Since Sonos is having so many problems, playing Apple Music. Is there a quality difference between playing airplay or Sonos app? Does it sound better coming through the Sonos app versus straight from airplay?

I have the Era 300 which I LOVE! But I would love it even more if the Sonos controller app on the Mac supported displaying the [Dolby Atmos] Indicator Logo when playing Dolby Atmos tracks from Apple Music.

Guys, it is time: TIME for you to get with it and offer some Sonos Widgets for your iOS and MacOS apps. Also, I should be able to control my Sonos system with my Apple Watch. The iOS and Mac apps are getting pretty long in the tooth and both need some love. Widgets would go a long way in both scenarios.If you need some help, I suggest you just go ahead and offer a cartoon bag of money to these projects and bring them in-house:Menu Bar Controller for Sonos:https://apps.apple.com/us/app/menu-bar-controller-for-sonos/id1357379892?mt=12Lyd:https://apps.apple.com/us/app/id1451243766Good luck! 

I realize this is probably on Apple‘s end of things, but are we seriously stuck using the Sonos app to get Apple Music atmos audio? Kinda sucks we can’t cast Atmos songs to the Arc, in a similar fashion to the way that Spotify works. I know about AppleTV, but that’s not the most ideal. The Apple Music app seems to only allow Airplay. 

I just realized that some time in the recent past the rooms/speakers starting switching their position in the Rooms view if you select or deselect them. It seems to me that it wants to keep the selected speakers at the top and the deselected ones at the bottom, but that is terrible behaviour. If I want to transfer from one room to another now the list gets jumbled several times, and I alwas have to rescan the list and see where the item is I am looking for.If you absolutely must have the selected one at the top, do it only after opening the view, so that the order is kept while the screen is open, and if I close it and reopen it it gets build anew, but like this is is simply confusing. For a minute I thought I was in the Spotify app, that’s how bad it was ;)

I bought my first SONOS years ago, the S1. Absolutely love the quality, it exceeds many in the market.Found the app to be extremely inconvenient, frustrating, and unnecessarily complicated. Years after years I bought more of your product, I waited and waited for you to eventually improve your UX and UI, STILL AS FRUSTRATING AS THE FIRST DAY I BOUGHT IT -ALMOST A DECADE AGO. Setting it up today broke me and was a nightmare, please do something. All due respect to SONOS lovers, I respect you, but I need to be honest otherwise I would die with these words in my mouth. Please don’t try to educate me trust me I tried, I have been using it for years, and still is furious. To anyone in Sonos support, I beg of you, please stop it with the playlist only system for tracks. I just want to play my songs in library randomly. I had to create the playlist containing all my songs from the Apple Music library solely for your app. It was 10,000+ songs that I ticked by hand. You are making me so depresse

Anyone experiencing update error recently on their sonos product? seems like various discussions about this issue? maybe on their software?

I have 2 sonos systems;  one S1 and one S2. I would like to copy playlists etc from one to the other.

Hey, I upgraded to ios17 beta last night and now cannot do trueplay. I borrowed my wife’s phone which has iOS 15.just a heads up

Hello! Since the total outage of Radioplayer a few days ago, Radioplayer service on Sonos app is still not working (at least for me), even if the service seems to be up and operating normally.I resetted the app, removed and reinstalled Radioplayer service but seems not to be helpful. Can anyone tell me if there are still problems? Other services works fine!ThanksAndrea