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Trending Lyricist I
August 12, 2023

iphone connection issue (on every iphone I have had)

  • August 12, 2023
  • 14 replies
  • 180 views

I have this issue on one phone. it struggles to find the rooms, when it does find the rooms it then won't connect. All other devices my partners iPhone, iPads, computers work fine.

But this is the thing….this problem only applies to my iPhones going back over 3 maybe 4 handsets so is it something to do with the software passing onto each new handset when I do the changeover?

Help. Very annoying. Current handset is iPhone 13.

Thank you

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14 replies

106rallye
August 16, 2023

Or ask the company you work for and that has provided the iPhone?

Airgetlam
August 16, 2023

By definition, VPNs are designed to block outside connection attempts to your device. Also, by definition, Sonos tries to use those outside connections to contact the controller on your device. One will win. 
 

Bruce
Local Superstar
August 16, 2023

 

But this is the thing….this problem only applies to my iPhones going back over 3 maybe 4 handsets so is it something to do with the software passing onto each new handset when I do the changeover?

 

I have seen similar issue where a friends iPhone was sometimes connecting to their nextdoors WiFi using a public ‘BTWIFI’ network.

I would forget any WiFi networks you no longer need, especially public ones, eg BTWIFI you may have connected to in the past. As previously mentioned, the WiFi networks are backed up, and will restore when you get a new phone.

https://support.apple.com/en-gb/HT208941

Lyricist I
August 20, 2023

Consider deactivating iOS features like 'Private Address' and WiFi Calling. It could prove beneficial.

Hope problem, solved